Die 20 besten MSP-Softwares 2026

Atera is an all-in-one IT management platform built for managed service providers (MSPs) and internal IT teams that need full visibility across devices, users, and clients. The platform combines Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) in one system, while also offering automation, ticketing, and asset management features.

Why I Picked Atera: I picked Atera because it combines endpoint management, client monitoring, and help desk functions under one roof. You can monitor servers, workstations, and network devices across clients from a centralized dashboard. When something goes wrong, real-time alerts let you act before issues impact your customers. The platform's per-technician pricing model can also give smaller MSPs predictable costs as they onboard more clients. By offering device visibility, proactive monitoring, and automation tools in a single interface, Atera helps MSPs keep both daily operations and client satisfaction under control.

Standout features & integrations:

Features include AI-powered ticket tagging, network discovery, recurring ticket creation, customer self-service portals, custom contract and SLA management, and advanced reporting.

Integrations include Microsoft Teams, Slack, ServiceNow, Okta, Azure Active Directory, Microsoft Outlook, WhatsApp Notifications, monday.com, Jira Software Cloud, Acronis Cyber Protect Cloud, Google Sheets, and ChatGPT (OpenAI).

NinjaOne is a remote monitoring and management software that tracks devices in real-time to handle client endpoints at scale.

Why I picked NinjaOne: I put NinjaOne on this list for its unified device management — you can monitor and control all your clients’ virtual machines, servers, and devices. There’s also patch management for Windows, Mac, and Linux endpoints. You can also automatically detect and resolve endpoint issues like missed reboots and open ports.

NinjaOne Standout Features and Integrations:

Features that I want to highlight are that NinjaOne can automatically send alerts to technicians when an issue arises. All endpoint tasks like device setup, maintenance, app installs, and even patching can be automated.

Integrations are available natively for SentinelOne, TeamViewer, Slack, Splashtop, and Okta.

Auvik is a cloud-based MSP that has powerful scalability and security features. It can be configured in under an hour and helps with MSP network monitoring.

Why I picked Auvik: I chose Auvik because it comes with 50 pre-configured alerts. If there’s a network issue, you’ll receive real-time notifications. Auvik archives the network data so you can use that data for planning or analysis in the future.

Auvik Standout Features and Integrations:

Features that I found noteworthy are its VPN monitoring which helps you understand if you are reaching the threshold for VPN sessions to avoid downtime. It consolidates syslog for your network devices so you get more information about network issues. It can also check your ISP for latency and dropped packets.

Integrations are available natively, including ArcusTeam, Autotask PSA, BrightGauge, ChatGenie, ConnectWise, Freshdesk, Teams, Opsgenie, and Slack. APIs are also available.

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably.

Why I picked Syncro: Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.

Syncro Standout Features and Integrations:

Features include powerful scripting, ticketing, and automation for various tasks, including patch management. It also offers remote access, a mobile app, customizable policies, and compliance reporting, all built to simplify, secure, and scale your business.

Integrations include Worldpay, Stripe, PayPal, Acronis Cyber Protect, Bitdefender GravityZone, ConnectWise Importer, Dropbox, IT Glue, Google Calendar, Microsoft Outlook Calendar, Microsoft Teams, and Zapier.

PowerDMARC is an email authentication SaaS platform for MSPs and MSSPs designed to automate and simplify domain name security management for multiple clients using one platform.

Why I picked PowerDMARC: PowerDMARC offers a multi-tenant, self-service control panel with support for multiple languages, making it ideal for MSPs handling multiple clients. This feature allows you to manage and monitor multiple domains efficiently, providing a centralized view of your clients' email authentication statuses. Additionally, PowerDMARC's platform is MSP/MSSP ready, offering white-label support for URL, DMARC RUA, RUF, Hosted SPF, Hosted DKIM, DMARC MTA-STS, TLS-RPT, and BIMI.

PowerDMARC Standout Features and Integrations:

Features include automated alerts which can be configured to be triggered via mail, Slack, Discord, or custom webhooks. It also offers DMARC reporting, which provides detailed insights into email authentication, helping organizations identify and mitigate spoofing attempts.

Integrations include Gradient MSP, SecLytics, and Connectwise, along with PSA sync support available for 15+ directories.  

LogicMonitor provides comprehensive monitoring capabilities for IT infrastructures, with automation and AI-driven predictive insights that help MSPs identify problems before they impact their clients.

Why I picked LogicMonitor: I appreciate that LogicMonitor supports both public and private cloud infrastructure and on-premises and hybrid environments. It offers multi-tenant support, allowing MSPs to manage and monitor multiple clients from a single dashboard. You can create custom dashboards with pre-built templates for each client for a more visual and personal experience.

LogicMonitor Standout Features and Integrations:

Features that I liked during my evaluation are that it provides comprehensive monitoring capabilities for IT infrastructures, including servers, containers, databases, synthetic websites, virtual machines, networks, storage, and applications. The platform sends alerts and notifications to MSPs when issues arise, ensuring they can quickly address any problems.

Integrations include 2,000+ native options like PagerDuty, Redis, BigPanda, ServiceNow, ConnectWise, Citrix, and Juniper Mist.

With Pulseway, you can monitor all your systems and applications in real-time, allowing for enhanced visibility and control over your IT infrastructure.

Why I picked Pulseway: I like that Pulseway's real-time monitoring allows for constant tracking of the performance and status of devices, including CPU usage, memory usage, disk space, network usage, and more. Pulseway's monitoring capabilities extend to web applications, cloud services, and network devices.

Pulseway Standout Features and Integrations:

Features that stand out for me are that you can get real-time notifications about IT issues via SMS, email, or push notifications on your mobile devices. You can also get detailed reports on system performance, usage, and health. You can automate multi-step tasks and workflows using Pulseway's advanced automation feature.

Integrations are available natively for Autotask, Zendesk, PowerShell, PagerDuty, Slack, IT Glue, and ConnectWise. APIs are available.

N-able is a cloud-based software that helps MSPs monitor, manage, and secure their customers' IT infrastructure from a centralized platform.

Why I picked N-able: As businesses scale, they require IT resources for handling networks, security, and backups — all of which N-able provides. I put N-able on this list because it offers a complete suite of IT services. You can automatically discover and map customer networks, perform patch management, and reduce the risk of data loss with backup and recovery tools.

N-able Standout Features and Integrations:

Features that I found valuable are efficient ticket organization, where you can design workflows and routing rules, create agent queues so the right technician handles the ticket, and email customers from the ticket itself. You can also remotely monitor and manage customer IT infrastructure, reducing the need for on-site visits.

Integrations are available natively for Able Ninja, Acronis, Auvik, Barracuda, Cisco Meraki, Datto RMM, and Kaspersky.

Inuvika OVD Enterprise is a virtual application and desktop delivery platform designed to help managed service providers (MSPs) offer secure, scalable, and cost-effective services.

Why I picked Inuvika OVD Enterprise: I picked Inuvika OVD Enterprise because it’s built for MSPs, with native multi-tenancy that lets you manage multiple clients in one environment. You can also white-label the platform, making it easy to apply your own or your clients' branding. Its resource containerization helps you host more users per server, which keeps things cost-effective. Because it's Linux-based, you save on licensing fees without sacrificing capability. The pay-per-use model based on concurrent users adds flexibility, making it easier to scale.

Inuvika OVD Enterprise Standout Features and Integrations:

Features include a unified management console that provides centralized control over the entire environment, simplifying administrative tasks. The platform's compatibility with various hypervisors and directory services, such as MSAD and LDAP, also ensures seamless integration into existing infrastructures.

Integrations include Cisco Duo, WatchGuard Endpoint Protection Platform (EPP), Zadara, AuthPoint, XenServer, Nutanix AHV, VMware ESXi, Verge-OS, and Microsoft Active Directory.

ConnectWise is known for its automation capabilities that enhance MSP workflows and help maximize efficiency.

Why I picked ConnectWise: I appreciate that ConnectWise has tools for time tracking, CRM, and billing and invoicing to automate billing processes. It also has a ticketing system to manage client issues. It consolidates issues from email, phone, and live chat and offers automated escalations.

ConnectWise Standout Features and Integrations:

Features that I found helpful are that it offers project management functionalities so MSPs can track progress on client tasks. There’s also real-time visibility into business metrics, remote monitoring and management, inventory management, and contract management.

Integrations are available natively for Bitdefender, Acronis, Veeam, Connect Booster, AlertOps, Auvik, LogMeIn, Slack, and IT Glue. APIs and SDKs are available.