10 Best Application Monitoring Tools Shortlist
Here's my pick of the 10 best software from the 25 tools reviewed.
You might find yourself overwhelmed with the endless options for monitoring tools, each claiming to be the best. That's where I come in. I’ve independently tested and reviewed these tools to help you make informed decisions.
Application monitoring tools can alleviate the stress of unexpected downtimes and performance issues, letting you focus on what truly matters—growing your business.
In this article, I’ll share my top picks, providing you with unbiased insights and practical advice. You'll discover which tools suit your team’s unique needs and how they can enhance your workflow efficiency.
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Best Application Monitoring Tools Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for code-level insights | 30-day free trial + demo available | From $395/year (billed annually) | Website | |
| 2 | Best for educational institutions | Free trial + demo available | Pricing upon request | Website | |
| 3 | Best for companies in finance | 15-day free trial + free demo available | From $7/user/month | Website | |
| 4 | Best error tracking features | Free plan + demo available | Pricing upon request | Website | |
| 5 | Best unified monitoring platform | 14-day free trial available | From $15/user/month | Website | |
| 6 | Best open-source option | 14-day free trial + free plan available | From $29/month (plus usage) | Website | |
| 7 | Best APM for AWS | Free plan available | Pricing upon request | Website | |
| 8 | Best for e-commerce companies | Free plan available | From $99/month | Website | |
| 9 | Best for Node.js applications | 30-day free trial | Pricing upon request | Website | |
| 10 | Best incident management features | 14-day free trial | From $55/user/month (billed annually) | Website |
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Best Application Monitoring Tools Reviews
Here are my favorite application monitoring solutions, with brief but comprehensive overviews including strengths, weaknesses, and pricing information:
ManageEngine Applications Manager is a robust application performance monitoring tool designed for IT teams and administrators.
Why I picked ManageEngine Applications Manager: I like its ability to provide code-level insights into your applications. This feature helps you identify problematic elements in your application code, allowing you to address issues before they affect your users. Additionally, it offers thread profiling, which can reveal bottlenecks in your code stack, enabling you to optimize performance effectively.
ManageEngine Applications Manager standout features and integrations:
Features include real user monitoring, which provides real-time insights into user experience by tracking page load times and session details. This helps you identify and resolve user experience issues proactively. Additionally, its hybrid cloud monitoring collects and analyzes data from both on-premises and cloud-based infrastructure, giving you a comprehensive view of your IT environment.
The application dependency mapping feature visualizes the relationships between your application components, helping you understand how services, APIs, and databases interact, which is essential for effective troubleshooting.
Integrations include ManageEngine ServiceDesk Plus, ServiceNow, Site24x7, AlarmsOne, Slack, Prometheus, AWS, Google Cloud, Microsoft Azure, Oracle, and MySQL.
Pros and cons
Pros:
- Simplifies management of applications and their relationships
- Real-time alerting system helps teams respond promptly to issues
- Monitors a wide range of applications and infrastructure components
Cons:
- The tool can be resource-intensive
- Setting up the tool to meet specific needs can be challenging
New Product Updates from ManageEngine Applications Manager
ManageEngine Applications Manager Adds New AWS Monitoring Capabilities
ManageEngine Applications Manager now supports monitoring for Amazon Redshift and Amazon Simple Email Service (SES) to help you track data warehouse performance and email delivery health across AWS. For more information, visit ManageEngine Applications Manager's official site.
Site24x7 provides monitoring tools for use on applications, websites, networks, servers, public and private clouds, and synthetic web transactions.
Why I picked Site24x7: Among the list of Site24x7’s customers are some recognizable names in education, like Stanford and Oxford, and the product makes a good case for why. For starters, it complies with many of the standards imposed on educational institutions, including SOC 2 and ISO 27001, so you’re comfortable handling student and staff data.
Site24x7 standout features and integrations:
Features that make Site24x7 ideal for educational institutions include the fact that it’s elastic and can automatically scale resource provision up or down based on usage, something that fluctuates throughout the day on a campus.
I also liked that it provides integrations for several popular avenues used for service requests and communication, including Discord, Microsoft Teams, Slack, ServiceNow, Freshdesk, and Telegram. I liked how easily this lets you collect feedback directly from students and faculty.
Integrations are pre-built for Jenkins, Bitbucket, GitHub, Freshdesk, Jira, Slack, Teams, Amazon EventBridge, ServiceNow, and Discord.
Pros and cons
Pros:
- Unified monitoring for different platform types, including websites and clouds
- Supports popular communication apps
- Compliant with education industry standards
Cons:
- Crowded UI
- Doesn’t automatically group notifications, so they can be overwhelming
New Product Updates from Site24x7
Site24x7 Adds Unit Conversion Support for AWS Threshold Values
Site24x7 introduces unit conversion support for AWS threshold values, allowing users to set limits in their preferred units while the system handles all metric conversions automatically. For more information, visit Site24x7's official site.
Dynatrace is a unified observability platform whose solutions include modules for application observability and security, digital experience, infrastructure observability, automation, and business insights.
Why I picked Dynatrace: I picked Dynatrace because of Grail, a central observability and analytics tool. It collects causal data on a massive scale and delivers AI-powered insights with full context to help you make business decisions, which I felt would be especially useful for fintech companies. I also liked the ability to set custom parameters that flag unusual behavior.
Dynatrace standout features and integrations:
Features that make Dynatrace ideal for financial apps, in my opinion, include its support for BizDevOps with built-in BI tools that allow you to involve business teams in the development process.
I also liked that it allows you to set up targeted notifications so you can make sure the most qualified personnel are alerted whenever there’s an issue. For example, an indication of possible fraud could go to someone on the finance team, rather than the development team.
Integrations are pre-built for Jenkins, GitLab, JFrog, Microsoft Teams, Mulesoft, LaunchDarkly, ServiceNow, Jira, Prometheus, and Grafana.
Pros and cons
Pros:
- Targeted notifications
- Supports BizDevOps with BI tools
- Large-scale causal data processing
Cons:
- Steep learning curve
- Support is hit-or-miss
New Relic is an observability platform that provides engineers and data scientists with data from a variety of sources, including web and mobile apps, infrastructure, and networks.
Why I picked New Relic: New Relic made it onto my list because of Errors Inbox, a full-stack error management feature. In my tests, I used it to group similar errors depending on importance, so I wasn’t getting the same notifications for both severe and negligible issues. I was also able to set it up so particular notifications go directly to the relevant team in Slack.
New Relic standout features and integrations:
Features that make New Relic the ideal APM for error tracking include the ability to set up a workload in a pre-production environment and have it flag issues before they get to production, then send notifications to Slack immediately.
I also found that it keeps error data even after they’ve been resolved, so you can go through things like contextual information, attachments, and comments after the fact if you need to know how something got addressed and who was involved.
Integrations are pre-built for VMware vSphere, Relic, Kafka, HAProxy, JFrog, Apache Cassandra, Amazon ECS, Netlify, Oracle Database, and NGINX.
Pros and cons
Pros:
- Stores error data
- Targeted notifications for errors
- Error grouping
Cons:
- Can get expensive
- The number of features can be overwhelming for new users
Datadog is a monitoring and security platform for applications and infrastructure, with features such as logs and software delivery.
Why I picked Datadog: I picked Datadog because it’s an all-in-one monitoring solution that creates a single pane of glass to visualize not only your app, but also your associated networks, databases, infrastructure, and containers. I also liked how the collaboration features helped me bridge the gap between developers and business teams.
Datadog standout features and integrations:
Features that make Datadog ideal as a unified monitoring platform for applications and network environments, in my opinion, include the logging functions that provide audit trails, observability pipelines, and scanners for sensitive data.
It also allows you to manage the digital experience with in-depth functions that cover session recording and replay, error tracking, and real user and synthetic monitoring.
Integrations are pre-built for Argo CD, CircleCI, Travis CI, Azure DevOps, GitHub, Jira, GitLab, Auth0, Kubernetes, and Docker.
Pros and cons
Pros:
- Comprehensive digital experience management features
- In-depth log management features
- All-in-one monitoring platform
Cons:
- Relatively steep learning curve
- Sparse documentation
Grafana is an open-source observability platform from Grafana Labs that can handle full-stack monitoring on both cloud and self-hosted environments.
Why I picked Grafana: I chose Grafana because it’s open-source and provides several useful monitoring features for users that want to go the self-managed route. One standout feature is Agent, which you can use to collect telemetry data, including traces, logs, and metrics, then send them to your preferred endpoint as long as it’s compatible with OpenTelemetry, Loki, or Prometheus.
Grafana standout features and integrations:
Features that made me recommend Grafana include its transparency and accessibility. Being open-source gives you the option to build your own features, and generally makes for more secure and cost-effective products. I also liked that you can try a fully-interactive online demo without having to contact the sales team. If your project needs additional monitoring, you can easily integrate additional Grafana tools for both back-end and front-end monitoring, which provide the ability to collect real-user data for logs, metrics, traces, and events.
Integrations are pre-built for GitHub, GitLab, Jenkins, Consul, Traefik, Snowflake, CloudWatch, Kafka, Redis, and Oracle Database.
Pros and cons
Pros:
- Free interactive web demo
- Robust data visualization features
- Open-source
Cons:
- Requires deeper technical expertise to get the most out of it
- Logs don’t persist natively
CloudWatch is an APM that makes up part of the AWS family from Amazon, with a focus on collecting logs and metrics across clouds.
Why I picked Amazon CloudWatch: Even though CloudWatch is a versatile tool that you can deploy even on-premise, I’ve found it works best if you keep it on AWS. You can use it to monitor apps you’ve deployed under different AWS accounts and services, including ECS, S3, and Lambda, and get data from all of them in one place.
Amazon CloudWatch standout features and integrations:
Features that make CloudWatch my preferred APM for AWS include the fact that it’s FedRamp and PCI compliant, with the option to use Amazon Key Management Service (KMS) to encrypt logs and increase security compliance.
As far as gathering the logs, you have several options if you’re on AWS, including VPC Flow Logs and Route 53 for vended logs or collecting them from AWS services that publish them, including ECS and API Gateway.
Integrations are native for other AWS products and services, including DynamoDB, CloudTrail, ECS, EKS, FarGate, API Gateway, VPC Flow Logs, Route 53, Lambda, and EventBridge.
Pros and cons
Pros:
- Strong support for logging
- Is part of the AWS free tier
- Natively integrates with useful AWS services
Cons:
- Relies heavily on other tools
- Weaker outside AWS
Logrocket is a monitoring platform whose main focus is on session replay for improving performance on web and mobile platforms.
Why I picked Logrocket: I believe online commerce platforms can get a lot out of Logrocket’s systems for managing user-reported issues. When a user brings something to your attention, you can initiate a live co-browsing session to walk them through a solution if it’s something they’re struggling to do on their own.
Logrocket standout features and integrations:
Features that made me recommend Logrocket for e-commerce apps include the front-end monitoring capabilities at the aggregate or session levels that let you keep an eye on vitals such as layout shifts, contentful paint, and input delays.
You can also pull time series and tables from conversion rates to create charts that allow you to analyze various metrics. You can also extend this by comparing two or more custom metrics.
Integrations are pre-built for GitHub, Google Analytics, Dynatrace, Adobe Analytics, Salesforce, Jira, New Relic, Trello, PagerDuty, and Datadog.
Pros and cons
Pros:
- Strong digital experience management features
- Easy to set up
- Front-end monitoring
Cons:
- Can get expensive
- Resource intensive
eG Innovations provides a unified infrastructure and application monitoring platform for on-premise and cloud-hosted deployments.
Why I picked eG Innovations: I chose eG Innovations for eG Enterprise, a monitoring tool that provides several features for monitoring applications built using Node.js. Out of the box, it supports the Node.js V8 Javascript Engine with automatic alerts for resource usage.
eG Innovations standout features and integrations:
Features that make eG Innovations’ Enterprise ideal for monitoring Node.js applications include the ability to evaluate transaction details in user sessions and URLs to measure code performance.
It also provides native support for some of the most common technologies I’ve paired with Node.js throughout my career, including MongoDB, Mongoose, MySQL, and Docker.
Integrations are pre-built for PagerDuty, Zendesk, ConnectWise, Slack, Salesforce, Jira, ServiceNow, SNOW ITOM, OpsGenie, and BMC RemedyForce.
Pros and cons
Pros:
- Solid customer support
- Good for URL data drilling
- Specialized for Node.js apps
Cons:
- High cost
- Dated UI
Instana Observability, often referred to simply as Instana, is an APM from IBM that provides automated full-stack visibility and quick notifications.
Why I picked IBM Instana: In my evaluation, I found that Instana has robust features for incident reporting, including AI-powered alerts. As soon as it discovers a service, it automatically starts tracking KPIs related to it, i.e., errors, load, and latency and sends out a notification whenever they go above or below an acceptable level.
IBM Instana standout features and integrations:
Features that I found make IBM Instana ideal for incident management include automatically recognizing and logging changes based on whether something goes live or offline, then tying it to other activity to determine if it needs to send an alert. It also provides you with contextual information when it does send an alert so you can decrease the amount of time you spend addressing issues in your application.
Integrations are pre-built for OpsGenie, Microsoft 365, Slack, Traefik, PagerDuty, Jaeger, TIBCO EMS, VMware Tanzu, Coralogix, and Splunk.
Pros and cons
Pros:
- Strong automation features
- Accurate incident and change detection
- Simplifies remediation with detailed notifications
Cons:
- Takes a while to fully configure
- High processor usage
Other Application Monitoring Software
Still looking? Here are some other solid tools I encountered while researching this list that might give you some additional options.
- SolarWinds Server and Application Monitor
Dependency mapping
- Honeycomb
For online games
- Google Cloud Operations
APM for Google Cloud
- Dotcom Monitor
For simulating & scripting user behavior
- Icinga
For open-source monitoring
- Checkmk
For ITOps
- Sumo Logic
For on-premise deployments
- Zabbix
Network monitoring features
- LogicMonitor
Automation features
- Coralogix
Tracing data
- Microsoft System Center
For data center management
- Azure Monitor Application Insights
APM for Azure
- IBM Turbonomic
For Kubernetes environments
- FusionReactor APM
For Java applications
- Veeam ONE
Disaster recovery features
Selection Criteria for Application Monitoring Tool
When selecting the best application monitoring tools to include in this list, I considered common buyer needs and pain points like identifying performance bottlenecks and ensuring system uptime. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Monitor application performance
- Track error rates and issues
- Analyze real-time data
- Provide alerts and notifications
- Generate performance reports
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- AI-driven insights
- Customizable dashboards
- Multi-cloud compatibility
- Integration with DevOps tools
- End-user experience monitoring
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface design
- Easy navigation
- Low learning curve
- Responsive design
- Customization options
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates
- Supportive chatbots
- Webinars for onboarding
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 support availability
- Multi-channel support options
- Access to a knowledge base
- Response time for queries
- Quality of troubleshooting assistance
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Feature set versus cost
- Availability of free trials
- Tiered pricing options
- Discounts for annual payments
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Commonly reported issues
- Praise for specific features
- Feedback on customer service
- Frequency of updates and improvements
How to Choose Application Monitoring Tool
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Can the tool grow with your business? Ensure it handles increased traffic and data without compromising performance. |
| Integrations | Does it integrate with your existing software stack? Look for compatibility with tools you already use to avoid disruptions. |
| Customizability | Can the tool be tailored to your specific needs? Assess its flexibility to adapt to your workflow and requirements. |
| Ease of use | Is the interface user-friendly? Consider how quickly your team can learn to use it effectively without extensive training. |
| Implementation and onboarding | How long will setup take? Check for available resources like tutorials or support that can ease the transition. |
| Cost | Does it fit your budget? Compare pricing plans and consider long-term costs, including any hidden fees or additional charges. |
| Security safeguards | Are data protection measures in place? Verify compliance with industry standards and evaluate encryption and access controls. |
What Are Application Monitoring Tools?
Application monitoring tools are software solutions designed to track, analyze, and manage the performance of applications. IT professionals, developers, and operations teams generally use these tools to ensure optimal application performance and user satisfaction.
Monitoring, alerting, and reporting capabilities help with identifying issues, maintaining uptime, and optimizing resources. These tools ultimately provide peace of mind by ensuring applications run smoothly and efficiently.
Features
When selecting application monitoring tools, keep an eye out for the following key features:
- Real-time monitoring: Continuously tracks application performance to identify and address issues as they arise.
- Alerting system: Sends notifications to users when performance metrics fall outside acceptable thresholds, enabling quick response.
- Error tracking: Identifies and logs errors within applications, helping developers troubleshoot and resolve issues efficiently.
- Customizable dashboards: Allows users to tailor the interface to display the most relevant data for their specific needs.
- Integrations: Connects seamlessly with other tools and hardware monitoring software, ensuring a cohesive workflow and data sharing.
- Scalability: Adapts to growing business needs, handling increased data and traffic without affecting performance.
- User experience monitoring: Evaluates end-user interactions to ensure optimal application functionality and satisfaction.
- Data visualization: Transforms complex data into easily understandable charts and graphs for better analysis.
- Security safeguards: Protects sensitive data through encryption and access controls, ensuring compliance with industry standards.
- Reporting capabilities: Generates detailed reports on application performance, providing insights for informed decision-making.
Benefits
Implementing application monitoring tools provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved uptime: By identifying issues quickly through real-time monitoring, these tools help keep applications running smoothly.
- Efficient troubleshooting: Error tracking and alert systems enable faster resolution of problems, reducing downtime and user frustration.
- Enhanced user experience: Monitoring user interactions ensures applications meet performance expectations, leading to higher satisfaction.
- Data-driven insights: Reporting and data visualization provide actionable insights, helping teams make informed decisions.
- Scalability: Tools that adapt to growing data and traffic needs ensure consistent performance as your business expands.
- Cost savings: By preventing major outages and optimizing resource usage, these tools help save on operational costs.
- Security assurance: Features like security safeguards protect sensitive data, maintaining compliance and building user trust.
Costs & Pricing
Selecting application monitoring tools requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in application monitoring tools solutions:
Plan Comparison Table for Application Monitoring Tools
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic monitoring, limited data retention, and community support. |
| Personal Plan | $5-$25/user/month | Real-time alerts, basic reporting, and email support. |
| Business Plan | $30-$75/user/month | Advanced analytics, integrations with other tools, and phone support. |
| Enterprise Plan | $100-$250/user/month | Customizable dashboards, dedicated account management, and priority support. |
Application Monitoring Tools FAQs
Here are some answers to common questions about application monitoring tools:
Can application monitoring tools integrate with existing software?
Yes, most application monitoring tools can integrate with existing software systems. They often offer APIs and pre-built connectors for popular platforms like AWS, Azure, and Slack. This ensures seamless data flow and collaboration across your tech stack, enhancing overall efficiency.
How do application monitoring tools handle data privacy?
Application monitoring tools prioritize data privacy by employing encryption and access controls. When selecting a tool, review its privacy policies and compliance with regulations like GDPR or HIPAA. Always choose a tool that aligns with your organization’s data protection requirements.
Do these tools require agents, and how does installation differ?
Most tools use agents for deeper visibility into applications and infrastructure. Installation methods range from simple scripts to container-based deployment or package managers. Some tools offer agentless options but with limited functionality or visibility.
Is it necessary to have technical expertise to use application monitoring tools?
No, you don’t need extensive technical expertise to use application monitoring tools. Many tools offer user-friendly interfaces and provide tutorials and support to help you get started. However, having a basic understanding of your application’s architecture can enhance your ability to interpret the data effectively.
What deployment models do application monitoring tools support?
Deployment options vary across tools—some are SaaS-only, while others support on-premise or hybrid environments. The deployment model often affects how data is stored and accessed. It’s important to confirm compatibility with your existing infrastructure.
What’s Next:
If you're in the process of researching application monitoring tools, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.
