20 Best Managed Service Providers in Philadelphia Reviewed in 2025
Best Managed Service Providers in Philadelphia Shortlist
Here’s my shortlist of the best managed service providers in Philadelphia:
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Managed IT service providers help businesses maintain secure, stable systems and handle day-to-day tech operations so internal teams can focus on what moves the business forward.
Companies often turn to these services when internal resources are stretched, systems keep breaking down, or there's too much uncertainty around security and support. Choosing the right provider can be hard when every firm looks similar on the surface, but the real difference comes down to whether they solve the problems you're actually dealing with.
I've worked with organizations evaluating MSPs in sectors ranging from healthcare to logistics, helping them assess technical capabilities, service models, and long-term fit. This guide reflects that experience and is built to help you find a Philadelphia-based provider that can step in and actually make things easier.
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Best Managed Service Providers in Philadelphia Summary
This comparison chart summarizes pricing details for my top managed service provider Philadelphia selections to help you find the best one for your budget and business needs.
| Service | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for cloud migration | Free consultation available | Pricing upon request | Website | |
| 2 | Best for small business IT | Not available | Pricing upon request | Website | |
| 3 | Best for mid-sized businesses | Free discovery call available | Pricing upon request | Website | |
| 4 | Best for network security | Free IT assessment | Pricing upon request | Website | |
| 5 | Best for government contracts | Not available | Pricing upon request | Website | |
| 6 | Best for local Philadelphia support | Not available | Pricing upon request | Website | |
| 7 | Best for nationwide coverage | Free consultation available | Pricing upon request | Website | |
| 8 | Best for data-driven insights | Not available | Pricing upon request | Website | |
| 9 | Best for healthcare IT support | Discovery call available | Pricing upon request | Website | |
| 10 | Best for remote work solutions | Not available | Pricing upon request | Website |
Best Managed Service Providers in Philadelphia Reviews
Below are my detailed summaries of the best managed service providers in Philadelphia that made it onto my shortlist. My reviews offer a look at each provider’s key services, unique specialties, and pros & cons to help you find the best one for your needs.
TTR Technology provides managed IT services, including helpdesk support, IT consulting, and cybersecurity solutions. They focus on serving businesses across various industries, offering services designed to enhance operational efficiency and security.
Why I picked TTR Technology: TTR Technology excels in cloud migration services, helping your team seamlessly transition to cloud environments. Their expertise in network optimization ensures that your IT infrastructure supports your business goals effectively.
With comprehensive cybersecurity measures, your data remains protected throughout the migration process, allowing you to focus on growth.
Standout Services: Their network optimization services streamline your IT infrastructure, improving performance and reducing downtime. The vulnerability assessments identify potential security risks, ensuring that your business remains secure and compliant with industry standards.
Target industries: Healthcare, finance, education, retail, and government
Specialties: Cloud migration, cybersecurity, IT consulting, network optimization, and 24/7 helpdesk support
Pros and cons
Pros:
- 24/7 helpdesk support
- Customizable IT solutions
- ISO 9001 certified
Cons:
- May not suit very small businesses
- Focus on specific industries
Atech Business Services offers managed IT services, including cloud computing, data backup, and network security. They primarily serve small businesses looking for reliable and tailored IT solutions.
Why I picked Atech Business Services: Atech Business Services caters specifically to small businesses, offering customizable IT solutions that fit limited budgets.
Their flat-rate pricing model ensures predictable costs, making it easier for you to manage expenses. With 24/7 service availability, your team can rely on consistent support to address any IT challenges.
Standout Services: Their hardware as a service allows your team to access the latest technology without large upfront costs, making it a flexible option for small business growth. The virtualization services help optimize your IT resources, ensuring efficient use of hardware and reducing downtime.
Target industries: Small businesses, healthcare, legal, education, and retail
Specialties: Cloud computing, data backup, network security, VoIP, and hardware as a service
Pros and cons
Pros:
- Customizable IT solutions
- Focus on small businesses
- Nationwide service reach
Cons:
- Pricing details not disclosed
- Limited industry focus
Dataprise offers a wide range of IT services, including fully managed IT, co-managed IT, and cybersecurity. They serve industries such as banking, healthcare, and government, focusing primarily on mid-sized businesses seeking comprehensive IT solutions.
Why I picked Dataprise: Dataprise is ideal for mid-sized businesses needing extensive IT management solutions. They provide a combination of fully managed and co-managed IT services, ensuring you have the right level of support.
With offerings in cybersecurity and disaster recovery, your team can focus on growth while maintaining security and resilience.
Standout Services: Dataprise's cloud infrastructure management helps your team transition to and manage cloud environments efficiently. Their mobility management service ensures your workforce stays connected and productive, addressing the challenges of remote work.
Target industries: Banking, healthcare, legal, media, non-profits, and government
Specialties: Fully managed IT, co-managed IT, cybersecurity, disaster recovery, and cloud management
Pros and cons
Pros:
- Focus on security
- Flexible IT management options
- Comprehensive service offerings
Cons:
- May not suit very small businesses
- Focused on specific industries
The Logic Group offers managed IT, cybersecurity, and cloud solutions, serving mostly small to mid‑sized businesses in the Philadelphia area. Their focus is on keeping your network secure while supporting day‑to‑day operations.
Why I picked The Logic Group: They integrate cybersecurity directly into their LogiCare and LogiGuard offerings, so your team gets network security and IT management together. You get access to experienced systems engineers instead of entry‑level help desk staff, which means faster resolution for your tech issues.
Their hybrid cloud, disaster recovery, and compliance services connect back to network security by protecting your data and reducing downtime.
Standout Services: Security awareness training helps your team spot phishing and social engineering, so you're less likely to get hit by attacks and keep your network safe. Business continuity and disaster recovery planning give your team a plan to recover from outages or cyber incidents, helping maintain operations and protect data.
Target industries: Healthcare, finance, veterinary, real estate, professional services
Specialties: Cybersecurity services, hybrid cloud deployments, vCIO services, compliance services, risk assessments
Pros and cons
Pros:
- Experienced engineers on support
- Direct integration of security services
- Flat‑fee managed IT model
Cons:
- No transparent pricing online
- Limited service branch locations
Red River offers IT consulting and managed services, focusing on technology solutions like cloud services, cybersecurity, and AI. They primarily serve commercial, federal, and state/local education sectors, providing tailored IT solutions for a diverse client base.
Why I picked Red River: Red River is known for its strong presence in government contracts, offering comprehensive IT services that meet the stringent requirements of federal and state agencies.
Their expertise in cloud services and cybersecurity ensures that your organization can operate securely and efficiently. With a focus on customer success, Red River continuously evaluates and adapts its services to meet your evolving needs.
Standout Services: Their cloud services provide scalable solutions that enable your team to leverage modern infrastructure effectively. The cybersecurity solutions offer robust protection against threats, ensuring your data and systems are secure.
Target industries: Commercial, federal, and state/local education sectors
Specialties: Managed services, professional services, lifecycle services, and XaaS
Pros and cons
Pros:
- Strong focus on government contracts
- Comprehensive IT solutions
- Expertise in cloud and cybersecurity
Cons:
- Pricing details not disclosed
- Focus on specific industries
Cordicate IT offers managed IT services and IT consulting, handling everything from infrastructure to security and cloud solutions for businesses. They primarily serve small to mid‑sized companies in the Philadelphia region.
Why I picked Cordicate IT: You’ll get local, Philadelphia‑area support through their CordiCare managed services that combine strategy and day‑to‑day IT.
They link services like proactive monitoring and predictable costing right back to supporting your team’s daily needs. Their focus on business‑aligned IT means you’re working with people invested in your success, not just tech fixes.
Standout Services: Cloud migration and management help you move workloads to Azure and manage them ongoing, which reduces your infrastructure burden and lets your team focus on core work. Virtual CISO and security services give you expert help building cybersecurity strategies, assessments, and response plans to help protect your data and compliance without needing internal hires.
Target industries: Healthcare, professional services, manufacturing, finance, nonprofit
Specialties: Cloud migrations, IT security, business continuity, Microsoft 365 productivity, network solutions
Pros and cons
Pros:
- Proactive monitoring approach
- Predictable monthly IT costs
- Expertise in Azure migrations
Cons:
- No self‑serve onboarding info
- Might lack a lower‑cost tier for small teams
TPx Communications provides a wide range of IT services, including networking, cybersecurity, and collaboration tools. They primarily serve industries such as healthcare, finance, and education, focusing on enhancing connectivity and security for businesses of various sizes.
Why I picked TPx Communications: TPx Communications is renowned for its nationwide coverage, offering extensive networking and cybersecurity solutions.
Their services, like managed IT and cybersecurity compliance, are tailored to meet specific needs across different sectors. With a commitment to providing reliable connectivity and security, TPx ensures that your team can operate efficiently and securely.
Standout Services: Their managed network services offer comprehensive solutions to help your team maintain reliable and secure network connections. The security advisory services provide expert guidance to strengthen your cybersecurity strategy, addressing potential threats and compliance needs.
Target industries: Healthcare, finance, education, legal, and government
Specialties: Managed IT, managed security, cybersecurity compliance, networking, and collaboration tools
Pros and cons
Pros:
- Nationwide service coverage
- 24/7 customer support
- Tailored solutions for industries
Cons:
- May not suit very small businesses
- Some services may overlap
ITDATA offers strategic IT solutions, managed services, and consulting for commercial and nonprofit organizations. They primarily serve industries such as healthcare and legal services, focusing on enhancing operational efficiency through tailored IT strategies.
Why I picked ITDATA: ITDATA excels in providing data-driven insights, which are crucial for organizations looking to align IT strategies with their business goals. Their data analytics services help your team leverage technology for informed decision-making.
With nearly 25 years of experience, ITDATA’s focus on integrating IT plans with strategic goals ensures that your organization can thrive through effective technology management.
Standout Services: Their cybersecurity and risk management services offer comprehensive protection against threats, ensuring your data and systems remain secure. The Microsoft 365 support enhances your team's productivity by optimizing the use of Microsoft tools for collaboration and communication.
Target industries: Healthcare, nonprofit organizations, legal services, education, and financial services
Specialties: Managed IT services, cybersecurity, cloud services, Microsoft 365 support, and data analytics
Pros and cons
Pros:
- Strong data-driven approach
- Tailored IT strategies
- Focus on operational efficiency
Cons:
- May not suit very small businesses
- Specialized services may not be needed by all
Proper Sky provides a variety of IT management services, including fully managed IT, cybersecurity, and IT strategy. They primarily serve industries such as healthcare, architecture, and small businesses. Their main client base includes organizations looking for tailored IT solutions and continuous support.
Why I picked Proper Sky: Proper Sky excels in healthcare IT support, offering specialized services that cater to the unique needs of this industry. Their expertise in managed cybersecurity and IT strategy helps healthcare providers maintain compliance and security.
With a focus on tailored IT solutions and a partnership approach, Proper Sky ensures that your team receives the necessary support to enhance productivity and scalability.
Standout Services: Proper Sky's incident response service ensures that your team can quickly address and mitigate IT issues, reducing downtime and maintaining operations. Their backup and data recovery solutions provide peace of mind, ensuring your data is secure and recoverable in case of unexpected events.
Target industries: Architecture, engineering, nonprofits, healthcare, and small businesses
Specialties: Fully managed IT, co-managed IT, managed cybersecurity, IT strategy, and digital transformation
Pros and cons
Pros:
- High customer satisfaction score
- 24/7 expert support
- Virtual CIO integration
Cons:
- Focuses heavily on certain industries
- May not suit very large enterprises
Voree IT Solutions provides a variety of IT services, including IT support, cloud solutions, disaster recovery, and VoIP services. They focus on serving small to medium-sized businesses in Philadelphia, offering scalable and customizable IT solutions to enhance operational efficiency.
Why I picked Voree IT Solutions: Voree IT Solutions specializes in remote work solutions, offering cloud services like hosted exchange and virtual workstations to support your team's mobility.
Their emphasis on scalable solutions ensures your business can adapt as it grows. Voree allows your team to concentrate on core operations without being bogged down by IT issues.
Standout Services: Their security camera installations provide your business with enhanced security solutions, helping you monitor and protect your premises effectively. The VoIP phone services offer flexible communication options that can be tailored to fit your business needs, ensuring clear and reliable communication channels.
Target industries: Small businesses, medium-sized businesses, retail, healthcare, and hospitality
Specialties: IT support, cloud solutions, disaster recovery, VoIP services, and security camera installations
Pros and cons
Pros:
- Scalable and customizable services
- Emphasis on security solutions
- Flexible communication options
Cons:
- Pricing is not publicly available
- May not suit very large enterprises
Other Managed Service Providers in Philadelphia
Here are some additional managed service providers in Philadelphia that didn’t make it onto my shortlist, but are still worth checking out:
- BetterWorld Technology
For sustainable IT solutions
- IT Solutions Consulting, Inc.
For cybersecurity compliance
- Omega Systems
For data protection services
- PCS
For personalized IT support
- Stratix Systems
For document management solutions
- Ascendant Technologies
For cloud integration services
- DevsData
For tech talent sourcing
- Lantium
For SMB network management
- IT Acceleration
For rapid deployment solutions
- Miles Technologies
For custom software development
What Do Managed Service Providers Typically Offer?
Managed service providers in Philadelphia are companies that handle various IT services for businesses to enhance their operations. They might offer things like:
- IT infrastructure management
- Cybersecurity solutions
- Cloud services
- Network monitoring
- Helpdesk support
Typically, small to medium-sized businesses and IT departments seek out these providers to address challenges like maintaining secure networks, managing IT infrastructure, and supporting remote work environments.
Managed Service Providers in Philadelphia Selection Criteria
When selecting the best managed service providers in Philadelphia to include in this list, I considered common business needs and pain points that these providers address. This included things like improving IT security and managing cloud transitions. I also used the following framework to keep my evaluation structured and fair:
Core Services (25% of total score)
To be considered for inclusion in this list, each provider had to offer these basic services:
- IT infrastructure management
- Network monitoring
- Cybersecurity solutions
- Cloud services
- Helpdesk support
Additional Standout Services (25% of total score)
To help further narrow down the competition, I also looked for unique or especially valuable services, such as:
- Virtual CIO services
- Disaster recovery planning
- AI-driven analytics
- Industry-specific compliance support
- IoT integration
Industry Experience (10% of total score)
To get a sense of the industry experience of each provider, I considered the following:
- Years in business
- Number of industries served
- Case studies available
- Certifications held
- Client testimonials
Onboarding (10% of total score)
To evaluate the onboarding experience for each provider, I considered the following:
- Speed of setup
- Clarity of process
- Training offered
- Documentation provided
- Customization options
Customer Support (10% of total score)
To assess the level of customer support each provider offers, I considered the following:
- Availability hours
- Response time
- Support channels
- Expertise of staff
- Follow-up procedures
Value For Price (10% of total score)
To evaluate the pricing and potential ROI of working with each provider, I considered the following:
- Transparent pricing
- Competitive rates
- Service level agreements
- Cost-saving potential
- Package options
Customer Reviews (10% of total score)
To get a sense of the overall satisfaction of existing customers, I considered the following when reading customer reviews:
- Overall satisfaction
- Specific pain points
- Service reliability
- Communication effectiveness
- Problem resolution
How to Choose a Managed Service Provider in Philadelphia
It’s easy to get bogged down in long lists of services and complex pricing structures. To help you prioritize the things that matter most for your business, keep the following factors in mind:
| Factor | What to Consider |
| Business Objectives | Ensure the provider aligns with your goals. For instance, if you're focusing on growth, check if they offer scalable solutions tailored to your needs. |
| Service Scope and SLAs | Look for clear service level agreements that define the range of services, including response times and uptime guarantees, to meet your expectations. |
| Support Availability | Verify their support hours and channels—24/7 availability can be crucial if your team operates outside regular business hours. |
| Costs and Pricing Structure | Evaluate transparency in pricing. Compare what's included in their fees and any additional charges that could impact your budget. |
| Communication and Reporting | Check for regular updates and clear communication channels. Effective reporting helps you track performance and address issues promptly. |
| Industry Experience | Consider their experience in your industry. Specialized knowledge can improve service efficiency and compliance with industry standards. |
| Customization Options | Assess if they offer tailored solutions. Customization can ensure the services fit your specific business processes and technology stack. |
| Reputation and Reviews | Look into client testimonials and third-party reviews to gauge their reliability and customer satisfaction. |
Key Managed Service Provider Services
When selecting a managed service provider in Philadelphia, keep an eye out for the following key services:
- IT infrastructure management: Manages and maintains your IT systems to ensure optimal performance and minimize downtime.
- Network monitoring: Keeps a constant watch on your network to detect and address issues before they affect your business operations.
- Cybersecurity solutions: Protects your data and systems from threats with advanced security measures and risk management strategies.
- Cloud services: Offers scalable cloud solutions to enhance flexibility and support your business’s growth and remote work capabilities.
- Helpdesk support: Provides your team with immediate assistance for technical issues, ensuring minimal disruption to your workflow.
- Disaster recovery planning: Prepares your business for unexpected data loss with strategies to quickly restore operations and data integrity.
- Virtual CIO services: Offers strategic IT leadership and guidance to align technology initiatives with your business goals.
- Compliance support: Assists in meeting industry-specific regulations and standards, reducing the risk of non-compliance penalties.
- VoIP services: Delivers flexible and reliable communication solutions to enhance team collaboration and customer interactions.
- AI-driven analytics: Leverages artificial intelligence to provide insights and drive informed decision-making in your organization.
Benefits of Managed Service Providers in Philadelphia
Partnering with a managed service provider in Philadelphia offers several benefits for your team and your business. Here are a few you can look forward to:
- Improved security: Cybersecurity solutions protect your data and systems from threats, ensuring your business operates safely.
- Reduced downtime: Network monitoring helps identify and resolve issues quickly, minimizing disruptions to your operations.
- Cost efficiency: Managed services often offer predictable pricing and reduce the need for in-house IT resources, saving your business money.
- Scalability: Cloud services provide flexible solutions that grow with your business, supporting expansion and remote work.
- Enhanced productivity: Helpdesk support ensures your team gets the technical assistance they need to maintain productivity.
- Strategic alignment: Virtual CIO services offer guidance to align your technology initiatives with business goals, driving growth.
- Regulatory compliance: Compliance support helps your business meet industry standards, reducing the risk of penalties.
Costs and Pricing Structures of Managed Service Providers in Philadelphia
Managed service providers in Philadelphia typically come at a custom price to accommodate various business needs, sizes, and circumstances. Providers generally work within one of the following pricing structures:
- Subscription-based: Charges a fixed monthly fee for ongoing services.
- Project-based: Costs are determined by the scope and duration of a specific project.
- Per-user: Pricing is based on the number of users or employees being serviced.
- Tiered: Offers different levels of service packages at varying prices.
- Time and materials: Charges are based on the actual time spent and materials used in service delivery.
Key Factors That Influence Managed Service Provider Pricing
Beyond the specific pricing model, here are some additional factors that can influence the cost of managed service providers in Philadelphia:
- Customization needs: Tailoring services to your specific requirements can increase costs due to added complexity.
- Industry compliance: Meeting specific industry regulations or standards may require additional resources, impacting pricing.
- Number of users: More users can lead to higher costs due to increased support and resources needed.
- Service level agreements: Higher service levels with faster response times and uptime guarantees can come at a premium.
- Technology stack: The complexity and variety of the technology in use can affect pricing, depending on the need for specialized skills.
Being aware of these factors before you start seeking out custom quotes from providers helps you get a sense of what to expect and compare and contrast quotes more effectively.
Managed Service Providers in Philadelphia: FAQs
Here are some answers to common questions about managed service providers in Philadelphia:
How do I choose the right managed service provider for my business?
Evaluate providers based on your specific business needs. Consider their experience in your industry, the range of services they offer, and their customer support. Look at reviews and testimonials to gauge their reliability. It’s also important to understand their pricing structure and ensure it aligns with your budget. Location may also be a key factor in achieving the level of efficiency your project requires. For example, teams located on the West Coast of the United States may benefit from selecting a managed service provider in Los Angeles so they can meet more often.
What should I expect during the onboarding process?
During onboarding, the provider will assess your current IT infrastructure and identify areas for improvement. They’ll set up the necessary tools and processes and provide training to your team. The goal is to ensure a smooth transition with minimal disruption to your operations.
How do managed service providers ensure data security?
Managed service providers implement various security measures like firewalls, encryption, and regular security audits. They monitor your systems for threats and respond quickly to any incidents. It’s essential to discuss your specific security needs and ensure the provider has a solid plan to protect your data.
Can managed service providers support remote work setups?
Yes, many managed service providers offer solutions tailored for remote work. They can set up cloud services, secure VPNs, and collaboration tools to help your team work efficiently from anywhere. They also provide ongoing support to address any technical issues that might arise.
How do service level agreements (SLAs) work with managed service providers?
SLAs define the level of service you can expect, including response times and uptime guarantees. They’re a crucial part of the contract and ensure the provider meets your business needs. Review the SLA carefully to understand what’s covered and negotiate any terms that don’t align with your expectations.
What happens if I’m not satisfied with the provider’s services?
If you’re not satisfied, communicate your concerns to the provider. They should address your issues and work on a resolution. If problems persist, review your contract terms regarding termination or switching providers. It’s important to have a clear understanding of exit strategies before signing an agreement.
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