18 Best ConnectWise ScreenConnect Alternatives Reviewed in 2025
Best ConnectWise ScreenConnect Alternatives Shortlist
Here’s my shortlist of the best ConnectWise ScreenConnect alternatives:
Our one-on-one guidance will help you find the perfect fit.
Navigating the vast landscape of remote support software can feel overwhelming, particularly when you're managing diverse environments, including Linux, MacOS, and various endpoints. As a tech veteran, I've dealt with a wide array of tools and understand the diverse needs of a help desk. Today, I'd like to guide you through some of the best alternative to ConnectWise ScreenConnect. These have been handpicked for their robust capabilities in endpoint management, automation, conferencing, and messaging, to name a few.
Splashtop Business Access and VNC Connect are standout examples of ConnectWise Control alternative. Splashtop offers on-demand remote support, facilitating end-user management via a web browser. This tool is a godsend for MSPs, providing a secure VPN for efficient technical support and even webinar capabilities. On the other hand, VNC Connect is an open-source solution perfect for on-premises and cloud needs, making it an ideal choice for service providers seeking a customizable, cost-effective management solution.
These tools effectively address key pain points, such as efficient endpoint management, intuitive help desk features, and seamless communication, making remote support sessions a breeze. I urge you to investigate these options further—they could dramatically enhance your efficiency and quality of service, enabling you to deliver the level of service your clients deserve.
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What Is ConnectWise ScreenConnect?
ConnectWise ScreenConnect is a remote support and management tool that lets you access and control devices from anywhere to troubleshoot issues or provide help. It's mainly used by IT support teams, MSPs, and help desk technicians who need to assist users or manage endpoints without being onsite. Remote sessions, unattended access, and permission controls help with fast problem-solving, secure access, and user trust. Overall, ScreenConnect gives your team a way to manage devices and support users without needing to be physically present.
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Best ConnectWise ScreenConnect Alternatives Summary
This comparison chart summarizes pricing details for my top ConnectWise ScreenConnect alternative selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for integrated collaboration tools | 14-day free trial | From $49/user/month (billed annually) | Website | |
| 2 | Best for multi-platform remote access | Not available | From $30/user/month (billed annually) | Website | |
| 3 | Best for cross-platform compatibility | Not available | From $3.3/user/month (billed annually) | Website | |
| 4 | Best for affordability and secure connections | 7-day free trial | From $18/user/year (first year) | Website | |
| 5 | Best for reliable remote access to desktop environments | Not available | From $35/user/month | Website | |
| 6 | Best for ease of setup and use | Not available | Free To Use | Website | |
| 7 | Best for advanced troubleshooting features | 15-day free trial | From $8/user/month | Website | |
| 8 | Best for privileged access management | Not available | $55/user/month, billed annually | Website | |
| 9 | Best for comprehensive IT support tools | Not available | $50/user/month | Website | |
| 10 | Best for low latency and high-speed connections | Not available | From $10.99/user/month (billed annually) | Website |
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Docker
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Pulumi
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
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Best ConnectWise ScreenConnect Alternatives Reviews
Below are my detailed summaries of the best ConnectWise ScreenConnect alternatives that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
TeamViewer is a comprehensive remote access, support, and meeting solution that facilitates secure connectivity between devices. Its impressive suite of integrated collaboration tools makes it stand out, enabling more than just remote access but fostering a conducive environment for effective team collaboration.
Pros and cons
Pros:
- Integrates well with other popular software
- Provides powerful file-sharing and collaboration features
- Offers high-quality video and sound transmission
Cons:
- Setup may be complex for beginners
- Occasional lag during high-resolution screen sharing
- Higher-end pricing might not suit all budgets
LogMeIn stands as a robust remote access solution that empowers users to connect to their computers from any device, anywhere. Its ability to offer multi-platform remote access makes it a versatile choice for businesses or IT professionals operating across various operating systems.
Pros and cons
Pros:
- Comes with remote printing and file-sharing features
- Offers secure password management with LastPass integration
- Supports a variety of platforms
Cons:
- Requires high bandwidth for optimal performance
- User interface could be more intuitive
- Pricing may be a barrier for smaller businesses
RealVNC is a remote access solution that allows users to connect and control their devices from anywhere in the world. Given its exceptional cross-platform compatibility, it offers an optimal choice for users who work across a diverse range of operating systems.
Pros and cons
Pros:
- Supports secure file transfers
- Collaborative sessions
- Exceptional cross-platform compatibility
Cons:
- Pricing can be unclear with annual billing
- Can be slower than some alternatives
- Some users may find the interface less intuitive
RemotePC is a remote desktop access solution designed to allow you to access and manage your computer or servers from anywhere. Considering its secure connections and competitive pricing, it shines when it comes to affordable, secure remote desktop management.
Pros and cons
Pros:
- Scalable to suit various needs
- High-security standards
- Cost-effective plans
Cons:
- The lowest price comes with an annual commitment
- Some advanced features only available in higher tiers
- Limited third-party integrations
GoToMyPC is a remote desktop tool designed to provide secure and easy-to-use remote access to your computer from any location. Given its robust performance and consistent reliability, it's particularly well-suited for those needing regular access to desktop environments.
Pros and cons
Pros:
- Robust mobile app
- High level of security
- Reliable performance
Cons:
- Less suitable for infrequent use due to cost
- Limited integrations
- Higher price point
Chrome Remote Desktop is a user-friendly tool that allows individuals and businesses to access and control their devices remotely. Its simplicity and straightforward setup make it an excellent choice for users who value ease of use and quick setup.
Pros and cons
Pros:
- Free to use
- Integrates with Google services
- Easy to set up and use
Cons:
- Dependence on a stable internet connection for optimal performance
- Lacks enterprise-level functionality
- Limited advanced features
Zoho Assist is a robust, cloud-based remote support and remote access software. It equips IT teams and support staff with advanced troubleshooting tools, making it a top pick for companies that need more than basic remote access features.
Pros and cons
Pros:
- Multi-monitor navigation feature
- Integrates well with Zoho ecosystem and other platforms
- Advanced troubleshooting tools
Cons:
- Limited customization options
- Some users might find the interface cluttered
- Steeper learning curve for non-technical users
BeyondTrust Remote Support is a software solution that enables businesses to securely access and support any device or system anywhere in the world. It stands out for its extensive focus on privileged access management, making it an ideal choice for organizations that put a high premium on security.
Pros and cons
Pros:
- Provides unattended access
- Seamless integrations with popular ITSM tools and identity providers
- Strong focus on privileged access management
Cons:
- Interface could be more modernized
- Learning curve for new users
- Higher price point might not suit small businesses
SolarWinds Dameware Remote Everywhere is a cloud-based remote support solution offering a comprehensive set of tools for IT support. With a wide array of support features, it stands out as the most suitable option for IT professionals who require a robust toolkit for diverse support tasks.
Pros and cons
Pros:
- Advanced reporting features
- Allows for custom scripts
- Wide range of support tools
Cons:
- Can be overkill for users with basic remote access needs
- Limited integrations with third-party software
- Higher starting price compared to some alternatives
AnyDesk is a remote access solution that allows users to connect to their systems regardless of geographical location. Its distinguishing feature is the capacity to provide low latency and high-speed connections, making it an excellent choice for businesses that prioritize swift and efficient remote access.
Pros and cons
Pros:
- Works well even in limited network conditions
- Efficient use of bandwidth
- Offers low latency, high-speed connections
Cons:
- Advanced features come with a steeper learning curve
- Some users may find the interface less intuitive
- Limited integration with other tools
Other ConnectWise ScreenConnect Alternatives
Here are some additional ConnectWise ScreenConnect alternatives that didn’t make it onto my shortlist, but are still worth checking out:
- NoMachine
For high-quality audio and video streaming
- Splashtop
For high-definition remote sessions
- AeroAdmin
Good for simple and secure remote desktop control, even for non-tech savvy users
- Supremo
Good for swift and easy remote desktop connections with no configuration needed
- Parallels Access
Good for seamless access to desktop applications from mobile devices
- Jump Desktop
Good for connecting from any device, including iOS and Android
- Teradici PCoIP Technology
Good for secure remote access in graphic-intensive industries
- TightVNC
Good for providing cost-effective remote control and administration
Other Software Reviews
ConnectWise ScreenConnect Alternatives Selection Criteria
In my search for the best remote desktop software, I meticulously tested and researched over 30 different tools. Each of these tools offered something unique, yet some stood out more than others. My prime focus was on tools that provided smooth operation, high-quality streaming, and robust security features. Below, I delve deeper into the essential criteria that informed my selection.
Core Functionality:
When choosing remote desktop software, the core functionality revolves around:
- Establishing stable remote desktop connections
- Facilitating easy file transfers between devices
- Enabling multi-monitor support
- Providing reliable session recording and reporting
Key Features:
Remote desktop software ought to offer more than just the basics. The key features that added significant value to the top picks include:
- Cross-platform compatibility: The software should operate smoothly across various operating systems and device types, making it versatile for diverse users.
- Quality audio and video streaming: For tasks that demand multimedia handling, quality streaming can enhance productivity.
- Privileged access management: This provides granular control over who has access to what, boosting security measures.
- Collaboration tools: Features like shared whiteboards and chat windows can promote effective team collaboration.
Usability:
For software to be effective, it needs to be user-friendly. Here's what I specifically looked for in terms of usability:
- Intuitive Interface: The tool should feature a clean and uncluttered interface, making it easy for users to navigate and locate functionalities swiftly.
- Easy Setup: Quick and straightforward installation processes can make the software accessible, even to non-tech savvy users.
- Strong Customer Support: Responsive and knowledgeable customer support is essential, especially when dealing with remote connections and potential technical glitches.
- Training Material: Comprehensive user guides, tutorials, or a learning library can ease the learning curve and aid in mastering the software.
Why Look For A ConnectWise ScreenConnect Alternative?
While ConnectWise ScreenConnect is a good choice of remote support and management tool, there are a number of reasons why some users seek out alternative solutions. You might be looking for a ConnectWise ScreenConnect alternative because…
- You want a simpler, more intuitive user interface.
- You need a lower-cost solution for smaller teams.
- You're looking for easier cross-platform support.
- You prefer faster connection times for remote sessions.
- You need better mobile access and control features.
- You want more flexible user permission settings.
If any of these sound like you, you’ve come to the right place. My list contains several remote support and management tool options that are better suited for teams facing these challenges with ConnectWise ScreenConnect and looking for alternative solutions.
ConnectWise ScreenConnect Key Features
Here are some of the key features of ConnectWise ScreenConnect, to help you contrast and compare what alternative solutions offer:
- Mobile device support: Lets you access or support Android and iOS devices remotely when needed.
- Remote access and control: Lets you connect to and control remote devices from anywhere so you can troubleshoot without being on-site.
- Unattended access: Gives your team the ability to connect to machines even when no one’s on the other end.
- Session grouping: Helps you organize sessions by type or function so you can stay on top of multiple connections.
- File transfer: Lets you move files between devices during a session so you can install updates or grab logs without needing separate tools.
- Chat support: Allows you to message the end user directly in-session, which is useful when walking someone through a fix.
- Session recording: Captures your remote sessions for audit trails or training purposes.
- Multi-monitor support: Lets you switch between and control multiple monitors on a remote device.
- Permission settings: Lets you set different access levels so team members only reach the machines or data they need.
- Custom branding: Gives you the option to add your logo and brand elements to the support interface.
Summary
This guide explores several notable alternatives to ConnectWise ScreenConnect, each offering unique strengths. From TeamViewer's robust feature set and RealVNC's cross-platform compatibility to NoMachine's exceptional multimedia streaming capabilities, there's a range of options to suit different user needs.
Here are three key takeaways to help you choose the best ConnectWise ScreenConnect alternative:
- Understand your specific needs: The 'best' tool will vary depending on your specific use case. Define your needs clearly, whether it's high-quality streaming, privileged access management, cross-platform support, or other considerations.
- Factor in usability and support: Good software should not only offer powerful features but also be intuitive and easy to use. Additionally, responsive customer support is essential, particularly for resolving technical issues and guiding through feature utilization.
- Pricing and scalability: Consider the tool's cost-effectiveness and how it fits into your budget. Also, look for solutions that can scale with your needs, especially if you foresee business growth or expansion in the future.
Selecting the right remote desktop software requires balancing multiple factors. It's crucial to pick a tool that aligns with your operational requirements, budget, and future growth plans.
What do you think?
Thank you for taking the time to explore my list of ConnectWise ScreenConnect alternatives. I've done my best to compile a comprehensive list, but I acknowledge that some tools may have slipped through.
If you know an alternative that should be on this list or have personal experience with one I've missed, please feel free to share your insights. Your contributions will help enhance this resource for every reader.