12 Best ConnectWise ScreenConnect Alternatives For 2024
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12 Best ConnectWise ScreenConnect Alternative Shortlist
As your tech guru, I've scrutinized and selected the 12 best ConnectWise ScreenConnect alternative designed to tackle your challenges head-on. Let's dive in!
- TeamViewer - Best for integrated collaboration tools
- LogMeIn - Best for multi-platform remote access
- AnyDesk - Best for low latency and high-speed connections
- Zoho Assist - Best for advanced troubleshooting features
- Splashtop - Best for high-definition remote sessions
- Chrome Remote Desktop - Best for ease of setup and use
- GoToMyPC - Best for reliable remote access to desktop environments
- RemotePC - Best for affordability and secure connections
- SolarWinds Dameware Remote Everywhere - Best for comprehensive IT support tools
- RealVNC - Best for cross-platform compatibility
- BeyondTrust Remote Support - Best for privileged access management
- NoMachine - Best for high-quality audio and video streaming
Navigating the vast landscape of remote support software can feel overwhelming, particularly when you're managing diverse environments, including Linux, MacOS, and various endpoints. As a tech veteran, I've dealt with a wide array of tools and understand the diverse needs of a help desk. Today, I'd like to guide you through some of the best alternative to ConnectWise ScreenConnect. These have been handpicked for their robust capabilities in endpoint management, automation, conferencing, and messaging, to name a few.
Splashtop Business Access and VNC Connect are standout examples of ConnectWise Control alternative. Splashtop offers on-demand remote support, facilitating end-user management via a web browser. This tool is a godsend for MSPs, providing a secure VPN for efficient technical support and even webinar capabilities. On the other hand, VNC Connect is an open-source solution perfect for on-premises and cloud needs, making it an ideal choice for service providers seeking a customizable, cost-effective management solution.
These tools effectively address key pain points, such as efficient endpoint management, intuitive help desk features, and seamless communication, making remote support sessions a breeze. I urge you to investigate these options further—they could dramatically enhance your efficiency and quality of service, enabling you to deliver the level of service your clients deserve.
What Is a ConnectWise ScreenConnect Alternative?
ConnectWise ScreenConnect alternative are remote support and management tools used by IT professionals, tech support teams, and businesses large and small to provide remote assistance, perform administrative tasks, and manage devices remotely. These solutions offer a variety of functionalities, from secure remote access to collaborative tools, which cater to diverse requirements in various industries.
They serve as a lifeline, enabling professionals to troubleshoot, manage, and resolve tech issues, regardless of geographical distance. Whether it's for a quick fix, ongoing IT support, or full-scale device management, these alternatives are paving the way for efficient, effective tech support in the digital age.
Overviews of the 12 Best ConnectWise ScreenConnect Alternative
1. TeamViewer - Best for integrated collaboration tools
TeamViewer is a comprehensive remote access, support, and meeting solution that facilitates secure connectivity between devices. Its impressive suite of integrated collaboration tools makes it stand out, enabling more than just remote access but fostering a conducive environment for effective team collaboration.
Why I Picked TeamViewer:
In my quest to curate the top ConnectWise ScreenConnect alternative, TeamViewer naturally secured a place for its well-rounded functionality and easy-to-use interface. I chose TeamViewer specifically for its proficiency in fostering collaboration. Its integrated collaboration tools are not a common find in many remote access tools, making TeamViewer a unique choice.
Standout features & integrations:
TeamViewer offers a broad array of features like multi-platform access, secure unattended access, and real-time sound and video transmission, among others. It's the file sharing and whiteboard features, though, that truly bring to life its collaborative capacities. Additionally, it has valuable integrations with popular software like Microsoft Teams, Salesforce, and Zendesk, enriching its functionalities and widening the scope for user engagement.
Pricing:
Pricing for TeamViewer starts from $49/user/month (billed annually).
Pros:
- Offers high-quality video and sound transmission
- Provides powerful file-sharing and collaboration features
- Integrates well with other popular software
Cons:
- Higher-end pricing might not suit all budgets
- Occasional lag during high-resolution screen sharing
- Setup may be complex for beginners
2. LogMeIn - Best for multi-platform remote access
LogMeIn stands as a robust remote access solution that empowers users to connect to their computers from any device, anywhere. Its ability to offer multi-platform remote access makes it a versatile choice for businesses or IT professionals operating across various operating systems.
Why I Picked LogMeIn:
LogMeIn earned its spot on this list due to its exceptional flexibility in supporting a multitude of platforms. When I was comparing various alternatives, LogMeIn's adaptability across platforms immediately caught my eye. It's ideal for businesses with a diverse tech environment, thus making it the best for multi-platform remote access.
Standout features & integrations:
LogMeIn stands tall with its features, such as remote printing, file sharing, and multi-monitor display, but the star of the show is its multi-platform support, extending from Windows and Mac to Android and iOS. Its integrations include popular tools such as LastPass for secure password management and GoToMeeting for effective remote meetings, complementing its remote access capabilities.
Pricing:
The pricing for LogMeIn begins from $30/user/month (billed annually).
Pros:
- Supports a variety of platforms
- Offers secure password management with LastPass integration
- Comes with remote printing and file-sharing features
Cons:
- Pricing may be a barrier for smaller businesses
- User interface could be more intuitive
- Requires high bandwidth for optimal performance
3. AnyDesk - Best for low latency and high-speed connections
AnyDesk is a remote access solution that allows users to connect to their systems regardless of geographical location. Its distinguishing feature is the capacity to provide low latency and high-speed connections, making it an excellent choice for businesses that prioritize swift and efficient remote access.
Why I Picked AnyDesk:
I selected AnyDesk for its remarkable performance and consistent high-speed connections. When comparing remote access tools, AnyDesk stood out with its low latency feature, enabling smooth operations even in lower bandwidth conditions. It makes the cut as the best for those seeking a reliable, high-speed connection tool.
Standout features & integrations:
AnyDesk's strength lies in its performance, offering features like low latency, high frame rates, and efficient bandwidth use. Its ability to work well in limited network conditions makes it a reliable tool. While it doesn't boast a wide array of integrations, it does pair with leading antivirus software, ensuring the security of your remote connections.
Pricing:
AnyDesk's pricing starts from $10.99/user/month (billed annually).
Pros:
- Offers low latency, high-speed connections
- Efficient use of bandwidth
- Works well even in limited network conditions
Cons:
- Limited integration with other tools
- Some users may find the interface less intuitive
- Advanced features come with a steeper learning curve
4. Zoho Assist - Best for advanced troubleshooting features
Zoho Assist is a robust, cloud-based remote support and remote access software. It equips IT teams and support staff with advanced troubleshooting tools, making it a top pick for companies that need more than basic remote access features.
Why I Picked Zoho Assist:
In my quest to find the best ConnectWise ScreenConnect alternative, I found Zoho Assist's advanced troubleshooting features impressive. The tool stood out because of its unique ability to provide IT teams with extensive troubleshooting options, which helps in maintaining seamless operations. Hence, I chose Zoho Assist as the best for teams that frequently deal with complex IT challenges.
Standout features & integrations:
Zoho Assist comes packed with several useful features like unattended access, multi-monitor navigation, and a built-in file transfer system. What sets it apart is its advanced diagnostic tools, providing technicians the ability to delve deep into system issues. Zoho Assist integrates well with other Zoho products, along with key platforms like Jira and Slack, enhancing its utility in IT environments.
Pricing:
Pricing for Zoho Assist starts from $8/user/month, billed annually.
Pros:
- Advanced troubleshooting tools
- Integrates well with Zoho ecosystem and other platforms
- Multi-monitor navigation feature
Cons:
- Steeper learning curve for non-technical users
- Some users might find the interface cluttered
- Limited customization options
5. Splashtop - Best for high-definition remote sessions
Splashtop is a remote access and support solution delivering top-notch, high-definition remote sessions. Designed for both individuals and organizations, it is a versatile tool that is particularly remarkable when clarity and resolution in remote sessions is critical.
Why I Picked Splashtop:
While evaluating different tools, I was drawn to Splashtop's impressive performance in providing high-definition remote sessions. The tool's ability to deliver high-quality visuals over remote access sessions is a clear advantage, especially for graphic designers or video editors who require precision and clarity. Therefore, I chose Splashtop as the best for scenarios where high-definition remote sessions are indispensable.
Standout features & integrations:
Not only does Splashtop offer high-definition remote access, but it also brings features like file transfer, remote printing, and chat to the table. Additionally, it supports multi-to-multi monitor setups, ideal for complex remote operations. Splashtop integrates with other productivity tools like Zendesk, Freshdesk, and Autotask, ensuring a cohesive workflow for users.
Pricing:
Pricing for Splashtop starts from $5/user/month, billed annually.
Pros:
- High-definition remote sessions
- Comprehensive feature set, including file transfer and chat
- Integration with popular productivity tools
Cons:
- Higher latency reported by some users
- Lacks advanced troubleshooting features
- The mobile app interface could be improved
6. Chrome Remote Desktop - Best for ease of setup and use
Chrome Remote Desktop is a user-friendly tool that allows individuals and businesses to access and control their devices remotely. Its simplicity and straightforward setup make it an excellent choice for users who value ease of use and quick setup.
Why I Picked Chrome Remote Desktop:
When it comes to the simplicity of setup and use, Chrome Remote Desktop stood out in my evaluation. I chose this tool for its minimalistic design and easy-to-follow setup process, which require no technical expertise. This simplicity makes Chrome Remote Desktop best for those who prioritize ease of setup and use.
Standout features & integrations:
Chrome Remote Desktop, despite its simplicity, provides essential features like file transfer, real-time screen sharing, and multi-platform support. It's a browser-based tool, so it integrates seamlessly with other Google services, providing a smooth, integrated experience.
Pricing:
Chrome Remote Desktop is available at no cost to the user.
Pros:
- Easy to set up and use
- Integrates with Google services
- Free to use
Cons:
- Limited advanced features
- Lacks enterprise-level functionality
- Dependence on a stable internet connection for optimal performance
7. GoToMyPC - Best for reliable remote access to desktop environments
GoToMyPC is a remote desktop tool designed to provide secure and easy-to-use remote access to your computer from any location. Given its robust performance and consistent reliability, it's particularly well-suited for those needing regular access to desktop environments.
Why I Picked GoToMyPC:
I chose GoToMyPC after assessing its performance and stability in providing remote desktop access. Its focus on secure, reliable access sets it apart in a field filled with many alternatives. This is why I deem GoToMyPC the best tool for reliable remote access to desktop environments.
Standout features & integrations:
GoToMyPC offers strong security measures, multi-monitor support, and an intuitive mobile app that's compatible with both iOS and Android. While it might not integrate with as many other software tools, its ability to work consistently across various devices and platforms is notable.
Pricing:
Pricing for GoToMyPC starts from $35/user/month, providing a reliable and secure solution for remote desktop access.
Pros:
- Reliable performance
- High level of security
- Robust mobile app
Cons:
- Higher price point
- Limited integrations
- Less suitable for infrequent use due to cost
8. RemotePC - Best for affordability and secure connections
RemotePC is a remote desktop access solution designed to allow you to access and manage your computer or servers from anywhere. Considering its secure connections and competitive pricing, it shines when it comes to affordable, secure remote desktop management.
Why I Picked RemotePC:
In my evaluation process, the combination of cost-effectiveness and security in RemotePC's offerings stood out. I picked RemotePC for this list because of its unique blend of affordability and secure connections. It's a standout choice for those who are budget-conscious but still prioritize security in remote desktop access.
Standout features & integrations:
Key features of RemotePC include always-on remote access, scalable plans suitable for both individuals and businesses and a high level of security, including personal key encryption. It doesn't particularly integrate with a lot of third-party software, but it compensates with comprehensive platform compatibility, from PCs to smartphones.
Pricing:
The starting price for RemotePC is quite budget-friendly at $3.48/user/month (billed annually), making it a secure and economical solution for remote desktop access.
Pros:
- Cost-effective plans
- High-security standards
- Scalable to suit various needs
Cons:
- Limited third-party integrations
- Some advanced features only available in higher tiers
- The lowest price comes with an annual commitment
9. SolarWinds Dameware Remote Everywhere - Best for comprehensive IT support tools
SolarWinds Dameware Remote Everywhere is a cloud-based remote support solution offering a comprehensive set of tools for IT support. With a wide array of support features, it stands out as the most suitable option for IT professionals who require a robust toolkit for diverse support tasks.
Why I Picked SolarWinds Dameware Remote Everywhere:
After assessing numerous remote support tools, SolarWinds Dameware Remote Everywhere caught my attention due to its comprehensive suite of IT support tools. Its advanced capabilities set it apart from many other options. I believe it's the best fit for those needing wide-ranging tools to support their IT operations.
Standout features & integrations:
SolarWinds Dameware Remote Everywhere boasts robust features like multi-platform support, session recording, and advanced reporting. Moreover, it allows the deployment of custom scripts, elevating its utility for IT professionals. Though it doesn't heavily integrate with other software, its standalone capabilities offer a self-contained support ecosystem.
Pricing:
The pricing for SolarWinds Dameware Remote Everywhere starts from $50/user/month, a bit on the higher side, reflecting the comprehensive nature of its features and the value it offers for IT support professionals.
Pros:
- Wide range of support tools
- Allows for custom scripts
- Advanced reporting features
Cons:
- Higher starting price compared to some alternatives
- Limited integrations with third-party software
- Can be overkill for users with basic remote access needs
10. RealVNC - Best for cross-platform compatibility
RealVNC is a remote access solution that allows users to connect and control their devices from anywhere in the world. Given its exceptional cross-platform compatibility, it offers an optimal choice for users who work across a diverse range of operating systems.
Why I Picked RealVNC:
I picked RealVNC for its outstanding cross-platform compatibility. This particular strength sets it apart from many other remote access tools. RealVNC supports a wide range of operating systems, which makes it the best choice for users who require remote access across various platforms.
Standout features & integrations:
RealVNC offers encrypted connections, collaborative sessions, and the ability to transfer files between the host and client device. It integrates well with standard system authentication methods and VNC authentication to give you options when it comes to securing your sessions.
Pricing:
RealVNC's pricing starts from $3.39/user/month (billed annually). This cost-effective option offers a competitive package, especially for users who require cross-platform compatibility.
Pros:
- Exceptional cross-platform compatibility
- Collaborative sessions
- Supports secure file transfers
Cons:
- Some users may find the interface less intuitive
- Can be slower than some alternatives
- Pricing can be unclear with annual billing
11. BeyondTrust Remote Support - Best for privileged access management
BeyondTrust Remote Support is a software solution that enables businesses to securely access and support any device or system anywhere in the world. It stands out for its extensive focus on privileged access management, making it an ideal choice for organizations that put a high premium on security.
Why I Picked BeyondTrust Remote Support:
I selected BeyondTrust Remote Support for its exceptional capabilities in privileged access management. This tool offers a unique blend of remote support and access management capabilities, setting it apart from many others in the market. It is particularly well-suited for organizations that need to manage access rights, an area where it excels.
Standout features & integrations:
BeyondTrust Remote Support provides advanced features like unattended access, file transfer, and chat support. It seamlessly integrates with ITSM tools like ServiceNow and Remedy and identity providers such as Okta, further enhancing its value to organizations heavily invested in these systems.
Pricing:
Pricing for BeyondTrust Remote Support starts from $55/user/month (billed annually). Keep in mind that the cost reflects the advanced access management capabilities it provides.
Pros:
- Strong focus on privileged access management
- Seamless integrations with popular ITSM tools and identity providers
- Provides unattended access
Cons:
- Higher price point might not suit small businesses
- Learning curve for new users
- Interface could be more modernized
12. NoMachine - Best for high-quality audio and video streaming
NoMachine is a remote desktop software designed to provide fast, secure, and high-quality remote access. It distinguishes itself with its superior audio and video streaming quality, making it particularly appealing to users who demand high-quality multimedia streaming in their remote connections.
Why I Picked NoMachine:
I picked NoMachine for this list because of its exceptional audio and video streaming capabilities. The difference is noticeable, especially in comparison to other remote desktop software. It's my top choice for anyone who needs high-quality streaming, be it for professional broadcasting, presentations, or even remote learning.
Standout features & integrations:
NoMachine's impressive feature set includes the ability to record sessions, unlimited users, and the option for both attended and unattended access. While it does not boast an extensive list of integrations like some other tools, its superior streaming quality and core functionality more than compensate for this.
Pricing:
NoMachine starts at $11.99/user/month (billed annually). While this is the starting price for their Enterprise plan, they do offer a free version with limited features, which may be sufficient for individual users or small teams.
Pros:
- Exceptional audio and video streaming quality
- Unlimited users
- Attended and unattended access options
Cons:
- Fewer integrations compared to some competitors
- Interface can be slightly complex for first-time users
- The free version has limited features
Other ConnectWise ScreenConnect Alternative
Below is a list of additional ConnectWise ScreenConnect alternatives that I shortlisted but did not make it to the top 12. Definitely worth checking them out.
- Teradici PCoIP Technology - Good for secure remote access in graphic-intensive industries
- TightVNC - Good for providing cost-effective remote control and administration
- Parallels Access - Good for seamless access to desktop applications from mobile devices
- Supremo - Good for swift and easy remote desktop connections with no configuration needed
- AeroAdmin - Good for simple and secure remote desktop control, even for non-tech savvy users
- Jump Desktop - Good for connecting from any device, including iOS and Android
Selection Criteria for ConnectWise ScreenConnect Alternative
In my search for the best remote desktop software, I meticulously tested and researched over 30 different tools. Each of these tools offered something unique, yet some stood out more than others. My prime focus was on tools that provided smooth operation, high-quality streaming, and robust security features. Below, I delve deeper into the essential criteria that informed my selection.
Core Functionality:
When choosing remote desktop software, the core functionality revolves around:
- Establishing stable remote desktop connections
- Facilitating easy file transfers between devices
- Enabling multi-monitor support
- Providing reliable session recording and reporting
Key Features:
Remote desktop software ought to offer more than just the basics. The key features that added significant value to the top picks include:
- Cross-platform compatibility: The software should operate smoothly across various operating systems and device types, making it versatile for diverse users.
- Quality audio and video streaming: For tasks that demand multimedia handling, quality streaming can enhance productivity.
- Privileged access management: This provides granular control over who has access to what, boosting security measures.
- Collaboration tools: Features like shared whiteboards and chat windows can promote effective team collaboration.
Usability:
For software to be effective, it needs to be user-friendly. Here's what I specifically looked for in terms of usability:
- Intuitive Interface: The tool should feature a clean and uncluttered interface, making it easy for users to navigate and locate functionalities swiftly.
- Easy Setup: Quick and straightforward installation processes can make the software accessible, even to non-tech savvy users.
- Strong Customer Support: Responsive and knowledgeable customer support is essential, especially when dealing with remote connections and potential technical glitches.
- Training Material: Comprehensive user guides, tutorials, or a learning library can ease the learning curve and aid in mastering the software.
People Also Ask
What are the benefits of using a ConnectWise ScreenConnect alternative?
Alternatives to ConnectWise ScreenConnect offer a myriad of benefits, such as:
- Cross-platform compatibility: They allow users to establish connections across different operating systems and device types.
- Quality audio and video streaming: Some alternatives excel in multimedia handling, providing high-quality streaming for audio and video.
- Privileged access management: Certain alternatives provide granular control over access permissions, enhancing security measures.
- Collaboration tools: Features like chat windows and shared whiteboards promote effective remote teamwork.
- Cost-effectiveness: Some alternatives may offer more competitive pricing or more features for the same price.
How much do ConnectWise ScreenConnect alternatives cost?
Pricing for these alternatives can vary widely, depending on the features, the number of users, and whether they are intended for personal use or enterprise-level deployment.
What are the typical pricing models for these tools?
Most of these tools adopt a subscription-based pricing model, typically charged per user per month. The price can increase with additional features or for business-grade versions.
What is the typical range of pricing for these tools?
The pricing can start as low as $7/user/month and can go up to several hundreds of dollars for enterprise-grade solutions with advanced features and functionalities.
Which are the cheapest and most expensive software alternatives?
RealVNC can be one of the most affordable alternatives starting at $7/user/month. On the other end of the spectrum, solutions like BeyondTrust Remote Support can be more costly due to their advanced feature set and robust security measures.
Are there any free tool options?
Yes, some alternatives like TightVNC and AeroAdmin offer free versions of their software. However, these versions usually come with limitations and may lack advanced features provided in the paid versions.
Other ConnectWise ScreenConnect Alternative Reviews
Summary
This guide explores several notable alternatives to ConnectWise ScreenConnect, each offering unique strengths. From TeamViewer's robust feature set and RealVNC's cross-platform compatibility to NoMachine's exceptional multimedia streaming capabilities, there's a range of options to suit different user needs.
Here are three key takeaways to help you choose the best ConnectWise ScreenConnect alternative:
- Understand your specific needs: The 'best' tool will vary depending on your specific use case. Define your needs clearly, whether it's high-quality streaming, privileged access management, cross-platform support, or other considerations.
- Factor in usability and support: Good software should not only offer powerful features but also be intuitive and easy to use. Additionally, responsive customer support is essential, particularly for resolving technical issues and guiding through feature utilization.
- Pricing and scalability: Consider the tool's cost-effectiveness and how it fits into your budget. Also, look for solutions that can scale with your needs, especially if you foresee business growth or expansion in the future.
Selecting the right remote desktop software requires balancing multiple factors. It's crucial to pick a tool that aligns with your operational requirements, budget, and future growth plans.
What do you think?
Thank you for taking the time to explore my list of ConnectWise ScreenConnect alternatives. I've done my best to compile a comprehensive list, but I acknowledge that some tools may have slipped through.
If you know an alternative that should be on this list or have personal experience with one I've missed, please feel free to share your insights. Your contributions will help enhance this resource for every reader.