Guide To The 20 Best RMM Software Of 2026
Best RMM Software Shortlist
The best RMM software helps you monitor endpoints, automate patching, deploy scripts, and respond to issues across distributed environments without manual effort. It gives IT teams and MSPs the control they need to support remote systems, reduce downtime, and maintain performance at scale.
If your team struggles with managing remote assets, handling patch fatigue, or juggling multiple monitoring tools, these RMM platforms can help centralize control, cut costs, and strengthen reliability across your entire infrastructure.
After over 12 years of implementing IT management solutions and advising growing SaaS teams, I’ve seen how the right RMM platform can transform reactive IT operations into proactive, data-driven workflows. Let's dive into my picks!
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Best RMM Software Summary
This comparison chart summarizes pricing details for my top RMM software selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for growing teams | Free trial + free demo available | Pricing upon request | Website | |
| 2 | Best for extensive range of features | 30-day free trial + free demo available | From $149/technician/month (billed annually) | Website | |
| 3 | Best for AI-driven MSP growth | 21-day free trial + free demo available | From $149/technician/month (billed annually) | Website | |
| 4 | Best for MDM-enabled device security | Free demo available | from $5/person/month | Website | |
| 5 | Best for unlimited endpoint monitoring | 14-day free trial | From $139/user/month (billed annually) | Website | |
| 6 | Best for comprehensive server monitoring | 30-day free trial + free demo available | From $10/month (billed annually) | Website | |
| 7 | Best for intelligent topology mapping | Free demo available | From $245/25 devices | Website | |
| 8 | Best value for money | Free 14-day trial | From $1.50/month/managed device | Website | |
| 9 | Best for cross-platform compatibility | Yes | From $10/user/month (billed annually) | Website | |
| 10 | Best for mobile app management | Free demo available | From $44/month | Website |
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Deel IT
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.9 -
Freshservice
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Rippling IT
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8
Best RMM Software Reviews
Below are my detailed summaries of the best RMM software that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Designed to be fully scalable for growing teams, NinjaOne provides a full solution for remote monitoring, maintenance, and documentation.
Why I picked NinjaOne: The Ninja team excels at improving their products over time, with rapid response to client requests and bug fixes and proactive development of new features. I also scored NinjaOne highly for customer support, as its commitment to providing the best possible product and service is clear.
Standout Features and Integrations:
Features include secure remote access to Windows and Mac devices, one-click device actions to speed up repetitive tasks, and automated patching and endpoint tasks to improve security and efficiency. I found the built-in IT documentation solution and self-service portal to be useful additional features.
Integrations are available natively with third-party providers, including SentinelOne, TeamViewer, Slack, Octa, and Microsoft Azure.
Pros and Cons
Pros:
- Mobile app allows management and troubleshooting on the go
- Self-service portal reduces support requests
- Excellent automated patch management system
Cons:
- There’s no plan for teams managing fewer than 50 devices
- Reporting is disappointing compared to some other platforms
New Product Updates from NinjaOne
NinjaOne Launches Integrated Remote Access
NinjaOne has expanded its automated management platform by introducing NinjaOne Remote, a secure remote access solution for multiple operating systems. For more information, visit NinjaOne's official site.
Atera is an AI-powered IT management platform tailored for Managed Service Providers (MSPs) and IT departments. It encompasses a wide range of features such as Remote Monitoring and Management (RMM), Professional Services Automation (PSA), helpdesk services, automated patch management, and network discovery.
Why I picked Atera: Atera positions itself as a state-of-the-art solution, and I like the fact that it aims to push the boundaries of what’s currently possible in RMM with one of the widest feature sets of any of the tools I reviewed. I found the real-time monitoring and alert system particularly valuable, with an overview of device status and a customizable threshold profile that makes it easy to triage issues as they occur.
Standout Features and Integrations:
Features include AI-powered Tier 1 support for issues like password resets and auto-generated summaries of tickets to assist in prioritizing tasks. I was impressed with the automated patch management feature, combining customizable automation schedules with cybersecurity best practices for a solution that’s both robust and efficient.
Integrations include native third-party add-ons, like AnyDesk, Acronis, Malwarebytes, and Webroot. Technical APIs are also available for integrations.
Pros and Cons
Pros:
- Proactive monitoring to prevent disruptive issues
- Good automation processes
- Comprehensive end-to-end IT management tools
Cons:
- Limited customization options for specific workflows and reporting
- Some integrations don’t work as smoothly as they could
New Product Updates from Atera
Atera Enhances IT Autopilot With Automation and File Support
Atera’s IT Autopilot gets three major boosts: you can now attach common files for deeper analysis, automate IT tasks with clear workflows, and choose how the system follows up when users go silent. These updates help streamline IT operations and improve resolution efficiency. For more information, visit Atera’s official site.
SuperOps is an advanced IT management and Managed Service Provider (MSP) platform designed to enhance IT operations. It offers a comprehensive suite of tools for service desk management, asset management, automation, remote monitoring and management (RMM), documentation, and project management.
Why I picked SuperOps: I like that SuperOps leverages AI to automate routine tasks, such as ticket categorization and incident prioritization, freeing up valuable time for IT professionals to focus on more complex issues. Its predictive analytics feature uses AI to anticipate and prevent potential system failures, ensuring proactive maintenance and minimizing downtime. Additionally, SuperOps’ AI-driven insights help in optimizing resource allocation and decision-making, promoting MSP growth.
Standout Features and Integrations:
Features include simple DIY setup, granular dashboards, topology maps, network discovery, custom monitoring, proactive, automated alerts, and automated device scanning.
Integrations include ConnectWise Control, Acronis, Hudu, TeamViewer, SentinelOne, QuickBooks Online, QuickBooks Desktop, Bitdefender, and Azure AD.
Pros and Cons
Pros:
- Integrates network monitoring with RMM
- Easy to use with a simple setup process
- Effective ticket automation module
Cons:
- Limited customization options for certain features
- Client portal functionality could be improved
New Product Updates from SuperOps
SuperOps Adds HTML Support for Ticket Closure Emails
SuperOps introduces HTML embedding for ticket closure emails. This update allows teams to include custom content such as CSAT survey links and branded elements in resolution emails. For more information, visit SuperOps’ official site.
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Deel is a global workforce, HR, and IT management solution tailored for companies managing remote and hybrid teams across 130+ countries. It simplifies IT operations by automating workflows for onboarding, offboarding, and equipment management.
Why I picked Deel: Deel IT’s MDM service is a standout feature, offering a robust security framework for devices. This allows IT managers to remotely lock, wipe, and enforce encryption policies, ensuring secure device usage across teams. The inclusion of automatic updates and password protocols further reduces risks for remote and hybrid environments.
Standout Features and Integrations:
Features include device pre-configuration service, which ensures that laptops are fully set up with user accounts, applications, and the latest security patches before reaching employees. It also offers global repair and loaner options and certified data erasures.
Integrations include HubSpot, LinkedIn, YouTube, TikTok, Twitter, QuickBooks, Slack, Microsoft Entra, JIRA, Brex, Google Workspace, and Airtable.
Pros and Cons
Pros:
- Certified data erasure ensures compliance
- Pre-configured devices save setup time
- Comprehensive device security through MDM
Cons:
- Limited analytics tools IT insights
- Lacks advanced remote monitoring features
Syncro is a comprehensive IT management platform tailored for Managed Service Providers (MSPs) and IT teams. It combines essential functionalities such as Remote Monitoring and Management (RMM) and Professional Services Automation (PSA), allowing users to monitor endpoints, deploy patches, manage tickets, and handle billing.
Why I picked Syncro: I like its ability to monitor unlimited endpoints. This means your team can keep track of all devices under management without worrying about hitting a cap. You can scale your operations as your business grows without needing to switch platforms or pay extra fees for additional devices. With Syncro, you can also deploy patches across all these endpoints automatically, ensuring that every device is up-to-date and secure.
Standout Features and Integrations:
Features include the ability to run scripts on any endpoint to automate repetitive tasks or fix issues. Additionally, Syncro offers one-click remote access, allowing you to troubleshoot and resolve issues on any device from anywhere.
Integrations include Entra ID Sync, Microsoft Defender Antivirus, Worldpay, Stripe, PayPal, Acronis Cyber Protect, Bitdefender GravityZone Integration, Google Calendar, Slack, Twilio, and ConnectWise.
Pros and Cons
Pros:
- Can monitor unlimited endpoints
- Allows for easy data import from other platforms
- Integrates RMM and PSA features
Cons:
- Some integrations are add-ons
- Limited dashboard customization
Site24x7 is a cloud-based, AI-powered monitoring solution designed for DevOps and IT teams. It offers unified observability across applications, servers, networks, cloud platforms, and websites, helping you ensure optimal performance and availability of your IT resources.
Why I picked Site24x7: I like its comprehensive server monitoring capabilities. It supports various platforms, including Windows, Linux, FreeBSD, VMware, Nutanix, Docker, and Kubernetes, allowing you to monitor workloads on servers, virtual machines, and containers. This extensive coverage enables your team to stay on top of outages and pinpoint server issues with root-cause analysis.
Standout Features and Integrations:
Features include comprehensive monitoring of critical network devices such as routers, switches, and firewalls, offering deep performance visibility required to manage complex networks. It also offers application performance monitoring, which helps you identify application servers and components generating errors, supporting languages like Java, .NET, Ruby, PHP, and Node.js.
Integrations include ServiceNow, PagerDuty, Opsgenie, Jira, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Slack, Microsoft Teams, Zoho Cliq, Amazon EventBridge, Zapier, and Webhooks.
Pros and Cons
Pros:
- Comprehensive monitoring capabilities across various IT infrastructure components
- Reliable real-time alerts that enable prompt issue resolution
- Flexible customization options for dashboards and reports
Cons:
- Configuration complexity can be challenging for new users
- Limited integration options with certain third-party tools
New Product Updates from Site24x7
Site24x7 Weekly Updates: NSX-T Monitoring, Dashboards & Cold Storage
Site24x7 introduces VMware NSX-T monitoring, enhanced dashboards, and flexible cold storage for logs. These updates improve visibility, troubleshooting, and long-term data management. For more information, visit Site24x7’s official site.
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ManageEngine OpManager is a network monitoring and remote management solution tailored for IT teams and MSPs looking to unify infrastructure oversight, virtualization performance, and remote troubleshooting under one platform. For businesses with high-intensity workloads, the platform can make a critical difference. Cameron Rimington, Founder and CEO of IronPDF, shared: “We have found OpManager by ManageEngine to be invaluable for our server monitoring, especially at a time when we are processing thousands of PDF conversions. Real-time alerts saved a major outage last month after our primary processing server was pushed to 95% CPU by a client bulk conversion job. Instead of learning about problems after our customers did, we were notified within two minutes and proactively scaled when we needed to before any type of performance impact would happen.”
Why I picked ManageEngine OpManager: I was impressed by OpManager's comprehensive virtualization monitoring support, which integrates seamlessly with real-time network visibility and robust fault management. It combines traditional RMM functionalities with intelligent topology mapping, automated discovery, and adaptive thresholding—ideal for environments with both physical and virtual servers. I also appreciated its integration ecosystem, particularly with other ManageEngine tools, making it suitable for organizations needing full-stack IT operations management.
Standout Features and Integrations:
Features include real-time CPU, memory, and disk usage tracking across virtual environments; automated VM discovery; AI-powered performance benchmarking; topology visualization; and more than 100 customizable performance reports. Additional tools include user role management, workflow automation, and multi-channel alerts (email, SMS, Slack, ServiceNow, Jira).
Integrations include ServiceDesk Plus, ServiceNow, Jira, Slack, Microsoft Teams, Analytics Plus, AlarmsOne, REST API, and Webhook integrations.
Pros and Cons
Pros:
- Automated, scheduled network discovery
- Supports multiple vendor environments
- Real-time, auto-updating network maps
Cons:
- Pricing may be high for small teams
- Initial setup can be complex
New Product Updates from ManageEngine OpManager
ManageEngine OpManager Vendor Templates and NCM XML Import
ManageEngine OpManager introduces enhanced vendor template integration and device template import for the NCM module using XML files. This update helps teams improve device classification and speed up configuration workflows. For more information, visit ManageEngine OpManager’s official site.
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The network monitoring solution from Domotz is used by organizations in over 190 countries, including some big names like the BBC, Sony, and WeWork. With a robust inventory and asset identification system, powerful management and maintenance features, high-level monitoring, and watertight security, it certainly earns its place in this list.
Why I picked Domotz: Domotz impressed me with its range of features and suitability for a variety of different user groups. User feedback for the RMM is overwhelmingly positive, and the development team seems to be proactive about adding new features to meet client requests and needs.
Domotz Standout Features and Integrations:
Features include advanced monitoring of unlimited endpoints, automatic alerts for issues with network performance, network data aggregation, advanced data reporting, automated asset detection, and speed tests. As far as I can tell, the cybersecurity tools on this platform are one of the best on the market.
Integrations are available natively and include big names like AWS, Cisco, Zendesk, ITGlue, Autotask, and Kaseya. Domotz also has an open API, so you can build your own integrations.
Pros and Cons
Pros:
- Flexible reporting and intuitive interface
- Easy to scale up and grow with your business
- More integrations available than any other tool
Cons:
- Enterprise plan levels can become costly
- Online/offline detection can be variable
MSP360 RMM is a tool aimed at managed service providers and IT departments that offers remote monitoring and management across different platforms. It's renowned for its broad compatibility with various operating systems, including Windows, macOS, Linux, and others, affirming its position as best for cross-platform compatibility.
Why I Picked MSP360 RMM: I picked MSP360 RMM for this list after examining its superior capability to work seamlessly across different platforms. In judging its features and comparing them with similar tools, its stand-out attribute was the ease of managing diverse environments within a single interface. This makes it ideal for businesses or service providers managing multiple platforms, and I believe it's best for cross-platform compatibility due to this flexibility.
Standout Features & Integrations:
MSP360 RMM’s support for a wide array of platforms is indeed remarkable, providing a consistent user experience regardless of the underlying operating system. Its integration with cloud backup services and remote access functionalities are some key features that streamline daily operations.
The integration with solutions such as AWS, Google Cloud, and Microsoft Azure offers more flexibility and control over data management.
Pros and Cons
Pros:
- Comprehensive remote monitoring and management tools
- Integration with major cloud providers ensures streamlined data management
- Wide compatibility with various operating systems, including Windows, macOS, Linux
Cons:
- A lack of detailed documentation or tutorials might hinder new users
- Some users may find the interface less intuitive
- Billing is done annually, which may not suit all customers
Pulseway designed its RMM with a unique USP: the powerful mobile app means that agents can work from anywhere with real-time alerts and the ability to fix IT issues on the go. Advanced automation speeds up repetitive tasks and allows for efficient patch management, while the monitoring tool provides a complete overview of your network.
Why I picked Pulseway: User feedback of other tools consistently mentions that their mobile apps lack power and flexibility, so I found it refreshing to find an RMM that prioritizes this feature. Pulseway is also one of the most affordable RMMs on this list, with a fully flexible pricing model that suits small teams and large organizations.
Standout Features and Integrations:
Features include a self-service IT portal, freeing up support teams to work on high-value tasks, real-time monitoring and device management from an intuitive interface, and customizable reports. I found the easy network discovery and deployment particularly useful.
Integrations are available natively for popular platforms like Autotask, Zendesk, Slack, ConnectWise, and ITGlue.
Pros and Cons
Pros:
- Advanced mobile management app
- Robust monitoring and automation tools
- Easy-to-use scripting tools
Cons:
- Steep learning curve
- Limited PSA features
Other RMM Software
While the options above will best suit the needs of most IT teams and MSPs, if you need specific functionality from your RMM tool, you might want to consider one of the following solutions:
- New Relic
For full-stack observability
- N-able
For small to medium MSPs
- GoTo Resolve
For providing IT support
- LogMeIn Central
Beast for internal IT teams
- ManageEngine ServiceDesk Plus MSP
For helpdesk functionality
- ConnectWise RMM
For automation
- ITarian RMM
For integration capabilities
- Barracuda MSP
For robust security features
- Syxsense
For real-time monitoring
- OptiTune
For customizable user experience
- Naverisk RMM & PSA
For network management efficiency
- Rippling IT
For remote device monitoring
- Scalefusion
For multi-OS device management
- PRTG
For monitoring distributed networks
- Auvik
For network monitoring
- ManageEngine RMM Central
For customer service
- Swif.ai
For RMM with built-in compliance
- Intermapper
For network mapping
- TeamViewer
For supporting remote teams
- Splashtop
For enterprise IT support
- Hexnode UEM
Good for unified endpoint management
- Addigy
For managing Apple devices
- Action1
Good for endpoint management and security
- AnyDesk
For remote desktop access
- Barracuda RMM
For remote security management
- VNC Connect RPort
For managing IoT devices
RMM Software Selection Criteria
When selecting the best RMM software to include in this list, I considered common buyer needs and pain points like system security and remote access capabilities. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Device monitoring
- Patch management
- Remote access
- Automated alerts
- Reporting and analytics
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Integrated cybersecurity tools
- Customizable dashboards
- AI-driven insights
- Multi-platform support
- Scalability for large networks
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface
- Easy navigation
- Learning curve
- Customization options
- Aesthetic design
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates
- Webinars for new users
- Responsive chatbots
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 support availability
- Response time
- Access to live chat
- Quality of help documentation
- Availability of dedicated account managers
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Pricing transparency
- Features included in the base price
- Competitive pricing
- Discounts for long-term contracts
- Cost vs. benefits analysis
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Feedback on reliability
- Comments on ease of use
- Praise for customer support
- Testimonials on feature effectiveness
How to Choose RMM Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Will the software grow with your business? Consider future needs. Look for tools that can handle increasing devices without a hitch. |
| Integrations | Does it work with your current systems? Check for compatibility with your existing tools like Microsoft 365 or popular security solutions. |
| Customizability | Can you tailor it to fit your workflows? Evaluate if you can adjust dashboards and reports to suit your needs. |
| Ease of use | Is it user-friendly for your team? A steep learning curve can slow you down. Test the interface and navigation. |
| Implementation and onboarding | How quickly can you get started? Consider the training resources available and the time needed to onboard your team. |
| Cost | Does the pricing fit your budget? Compare what's included in the base price and watch out for hidden fees. |
| Security safeguards | Are there strong security measures in place? Ensure it meets your security protocols and protects your data. |
What Is RMM Software?
RMM software is a tool that IT professionals and managed service providers use to monitor networks, endpoints, and servers from a single dashboard. It automates maintenance tasks like patch deployment, system health checks, and threat detection, allowing teams to manage hundreds or thousands of devices remotely and efficiently.
By consolidating visibility and automating routine work, RMM software helps organizations improve uptime, enhance security posture, and scale IT operations without proportional increases in staff or overhead.
Features of RMM Software
When selecting RMM software, keep an eye out for the following key features:
- Remote monitoring and management: Track device health, system performance, and network activity from anywhere. This feature lets you spot problems before end users notice them, making it possible to fix issues quickly and proactively.
- Automated patch management: Automatically distribute and install updates for operating systems and applications. You take patching off your plate and avoid security nightmares caused by outdated software.
- Alerting and notifications: Receive real-time alerts when systems act up or security risks are detected. You know the moment something goes wrong—no more hunting for issues while users grumble.
- Remote access and support: Securely connect to workstations or servers to solve user problems without being physically present. You can troubleshoot and resolve technical hiccups in minutes, not hours.
- Asset management: Easily keep tabs on all hardware and software within your environment. You always know what you’re managing, which is pretty handy when planning upgrades or audits.
- Scripting and automation: Run scripts remotely to automate repetitive IT tasks or fixes. If you’re tired of doing the same thing twenty times, automation lets you get back to more interesting work.
- Reporting and analytics: Generate detailed reports on system health, compliance, and activities. You can prove your value, plan smarter, and show stakeholders exactly what’s happening under the hood.
- Security management: Deploy antivirus, monitor threats, and enforce best security practices right from your dashboard. You keep devices and data safe without breaking a sweat.
Common RMM Software AI Features
Beyond the standard RMM software features listed above, many of these solutions are incorporating AI with features like:
- Intelligent alert prioritization: AI tools sort through floods of alerts and highlight the ones that matter most, so you focus on issues that actually need your attention.
- Automated threat detection: Machine learning scans for unusual activity and flags potential threats before they become real problems, helping you sleep a little easier.
- Predictive maintenance: AI analyzes performance data to predict hardware or software failures, letting you prevent downtime instead of just reacting to it.
- Self-healing automation: AI-powered routines automatically resolve recurring issues or restart failed services without you having to lift a finger.
- Smart patching recommendations: AI evaluates which systems need urgent patches and recommends the best rollout plans, cutting down on human guesswork and risk.
Benefits
Implementing RMM software provides several benefits for your team and your business. Here are a few you can look forward to:
- Increased efficiency: Automates routine tasks like patch management, freeing up your team to focus on strategic initiatives.
- Proactive issue resolution: Device monitoring and automated alerts help you catch and address problems before they escalate.
- Cost savings: Reduces the need for on-site visits with remote access, cutting down travel and downtime expenses.
- Enhanced security: Keeps systems updated and secure with patch management and security safeguards, protecting against threats.
- Improved decision-making: Reporting and analytics provide valuable insights into your IT environment, guiding better choices.
- Scalability: Grows with your business, accommodating more devices and users without a hitch.
- Customization: Customizable dashboards allow you to tailor the interface to your specific needs, improving usability.
Costs & Pricing
Selecting RMM software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in RMM software solutions:
Plan Comparison Table for RMM Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic monitoring, limited remote access, and essential alerts. |
| Personal Plan | $5-$25/user/month | Device monitoring, patch management, remote access, and basic reporting. |
| Business Plan | $30-$60/user/month | Advanced monitoring, automated alerts, custom dashboards, and integration capabilities. |
| Enterprise Plan | $70-$120/user/month | Full monitoring suite, advanced analytics, security features, and extensive customization options. |
RMM Software FAQs
Here are some answers to common questions about RMM software:
Does Microsoft have an RMM solution?
What should I look for when evaluating an RMM solution for my organization?
How do RMM tools handle patch management across diverse environments?
Can RMM software integrate with other IT management or ticketing systems?
What are common security risks or compliance concerns with RMM platforms?
How can I estimate ROI or cost savings with RMM implementation?
What’s Next
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