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Navigating operational risk and ensuring compliance with regulatory standards is daunting. However, the best risk management software easily integrates with business processes, providing a comprehensive solution for risk analysis, remediation, and audit management. This is vital for enhancing business operations, offering corrective measures, and ensuring risk compliance.

What Is An IT Risk Management Software?

IT risk management software is a digital toolset designed to identify, assess, and prioritize potential technological threats, including security risk, vendor risk, information security, healthcare, and supply chain dependencies. This user-friendly risk management system, whether on-premise, web-based, or tailored for Windows, leverages artificial intelligence to monitor risk throughout the lifecycle.

It offers a structured approach to mitigating, transferring, or accepting these risks, ensuring the smooth operation of IT systems and the protection of digital assets. Leveraging tools like templates, an intuitive user interface, and capabilities for third-party risk, project risk, and risk reporting, it is typically employed by IT professionals, cybersecurity teams, and corporate leadership.

This software aids in maintaining the integrity, availability, and confidentiality of an organization's information, safeguarding both business interests and stakeholder trust. It is essential for audit management and ensuring risk compliance.

Best IT Risk Management Software Summary

Tools Price
Mitratech Pricing upon request
Prevalent Pricing upon request
LogicGate Pricing upon request.
ServiceNow Pricing upon request
Resolver Pricing upon request
MetricStream Pricing upon request
RiskWatch Pricing upon request
Inflectra Pricing upon request
RiskOptics Pricing upon request
LogicManager Pricing upon request
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Best IT Risk Management Software Reviews

Best for risk identification and control mapping

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Rating: 4.2/5

Mitratech's Alyne tool is an advanced, cloud-based Governance, Risk, and Compliance (GRC) platform designed to help organizations manage complex risk, regulatory, and compliance data efficiently. Leveraging AI, machine learning, and natural language processing, Alyne automates the analysis of standards, laws, and organizational policies.

Why I Picked Mitratech:

I like its risk identification and control mapping capabilities, which use a structured library of predefined controls and standards that align with key IT security frameworks, such as ISO 27001 and NIST. Alyne's advanced analytics provide real-time insights into potential risks, offering organizations the ability to detect vulnerabilities before they escalate into larger security issues. This is particularly useful for IT teams that need to continuously monitor and respond to evolving threats

Standout features and integrations:

Key features of Mitratech include automated risk workflows and integrated GRC solutions, making it simpler for organizations to perform risk assessments, maintain compliance, and monitor risks continuously. Mitratech integrates with Black Kite, SecurityScorecard, LeanIX, Snowflake, Tableau, Microsoft Azure, AWS, and other data providers.

Pros and cons

Pros:

  • Automated risk insights
  • Pre-mapped templates
  • Highly scalable solution

Cons:

  • No free trial or free version
  • Advanced features may come with a learning curve

Best for vendor risk management

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Rating: 4.5/5

Prevalent is a Third-Party Risk Management (TPRM) platform that manages the entire lifecycle of vendor and supplier risk.

Why I Picked Prevalent:

It provides a comprehensive approach to third-party risk management, covering everything from vendor sourcing, onboarding, inherent risk scoring, assessments, and monitoring, to offboarding. This means your team can manage vendor relationships more effectively, addressing risks at every stage. Additionally, the software tackles IT vendor risk management by focusing on mitigating data, privacy, and operational risks. 

Standout features and integrations:

Other features include sourcing & selection, intake & onboarding, inherent risk scoring, risk assessment, risk monitoring, SLA & performance management. It also offers a compliance feature that streamlines the assessment process across various regulations and frameworks. Prevalent's integrations include Active Directory, BitSight, ServiceNow, SecZetta, and Source Defense.

Pros and cons

Pros:

  • Strong security protocols to protect data
  • Users can tailor reports according to specific needs
  • Extensive functionalities for managing vendor risk

Cons:

  • Some users desire more advanced analytics capabilities
  • Challenges in migrating data can complicate the initial setup

Best for process-driven risk solutions

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Rating: 4.6/5

LogicGate positions itself as an agile software that aids organizations in operationalizing their risk processes. It excels in translating intricate risk workflows into logical, process-driven solutions, making risk management more methodical and streamlined.

Why I Picked LogicGate:

When I set out to analyze a multitude of risk management tools, LogicGate caught my attention due to its emphasis on processes. Unlike many other options, its design and functionality revolve around creating and refining processes to manage risk. This distinctive focus prompted me to conclude that it's undoubtedly best for businesses seeking process-driven risk solutions.

Standout features and integrations:

Key features of LogicGate include its drag-and-drop process builder, centralized risk repository, and comprehensive reporting dashboards. These functionalities allow for a granular approach to risk, enabling companies to dissect and manage every facet of their risk profile. On the integration front, LogicGate connects well with data visualization tools, major ITSM platforms, and certain cloud storage solutions to ensure a cohesive risk management environment.

Pros and cons

Pros:

  • Detailed reporting capabilities
  • Comprehensive risk repository
  • Intuitive drag-and-drop process builder

Cons:

  • Advanced features might have a learning curve
  • Requires thorough setup for best results
  • Might be overkill for very small businesses

Best for IT service automation

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Rating: 4.3/5

ServiceNow is a platform synonymous with streamlining IT operations, workflows, and services. Its forte lies in IT service automation, allowing businesses to function with greater efficiency by simplifying complex IT processes.

Why I Picked ServiceNow:

When comparing diverse tools, I selected ServiceNow because of its unparalleled capabilities in IT workflow management. Among its peers, it truly stands out due to its robust framework for IT service delivery. In my judgment, its prowess in IT service automation is unmatched, justifying its position as the best in this category.

Standout features and integrations:

ServiceNow shines with features such as incident and problem management, change and release management, and a self-service portal. Additionally, its asset management capability ensures IT resources are efficiently allocated and tracked. It integrates with a wide range of tools, including major IT operations platforms, customer relationship management (CRM) systems, and various enterprise software solutions.

Pros and cons

Pros:

  • Wide range of integrations with major platforms
  • Efficient change and release processes
  • Robust incident and problem management

Cons:

  • Some custom integrations might require additional configuration
  • Implementation can be time-consuming
  • Platform complexity may be overwhelming for newcomers

Best for incident-driven risk insights

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Rating: 4.3/5

Resolver offers a focused approach to risk management by harnessing incident data and translating it into actionable risk insights. By leaning into incident data as its primary source of insights, Resolver offers businesses a unique perspective on potential threats and areas of concern.

Why I Picked Resolver:

I singled out Resolver after a thorough evaluation of tools offering risk management solutions. What piqued my interest in Resolver is its distinct approach to utilizing incident data as the backbone for risk assessment. I firmly believe that it's paramount for companies wanting to glean insights from incidents to inform their broader risk strategy.

Standout features and integrations:

Resolver's core strength lies in its ability to ingest vast amounts of incident data, analyze it, and provide coherent and actionable insights. With built-in analytics and visualization tools, Resolver ensures that organizations can pinpoint areas of concern with precision. On the integrations front, Resolver meshes well with incident reporting tools, threat intelligence platforms, and major SIEM solutions, which amplifies its incident-driven approach.

Pros and cons

Pros:

  • Broad range of integration capabilities with related platforms
  • Strong analytics and visualization tools
  • Incident-focused approach provides unique insights

Cons:

  • The learning curve for mastering all features
  • Requires a structured incident reporting mechanism for best results
  • May not be suitable for businesses not focused on incidents

Best for compliance and governance

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Rating: 3.3/5

MetricStream specializes in offering robust solutions tailored to meet compliance and governance needs for diverse industries. Grounded in a comprehensive understanding of regulatory requirements, the platform aids businesses in navigating intricate compliance landscapes with confidence.

Why I Picked MetricStream:

From the myriad of tools I evaluated, MetricStream surfaced as a front-runner due to its deep-rooted specialization in compliance and governance. Its holistic approach to integrating governance, risk, and compliance is not only unique but essential for enterprises that prioritize regulatory adherence. Drawing on this, I'm inclined to believe it's especially suited for businesses that place a premium on compliance and governance.

Standout features and integrations:

MetricStream is renowned for its comprehensive GRC (Governance, Risk, and Compliance) platform that centralizes data, policies, controls, and procedures. The tool boasts advanced analytics capabilities, which, when coupled with its regulatory content libraries, ensures enterprises stay one step ahead. For integrations, MetricStream easily syncs with major ERP systems, internal audit tools, and a variety of risk management platforms to offer a unified compliance experience.

Pros and cons

Pros:

  • Easy integrations with ERPs and risk management tools
  • Equipped with rich regulatory content libraries
  • Comprehensive GRC platform centralizes essential compliance aspects

Cons:

  • Some users might find its interface less intuitive compared to other platforms
  • Requires dedicated training for full utilization
  • Might be overwhelming for smaller organizations

Best for asset-based evaluations

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RiskWatch offers a robust platform designed for businesses to carry out detailed asset-based evaluations. This focus ensures that companies can thoroughly understand the risks associated with each asset, making their risk management strategies more targeted.

Why I Picked RiskWatch:

RiskWatch caught my attention primarily because of its clear focus on asset-based evaluations. This is something not all tools prioritize, but I judged it to be crucial, especially for organizations that operate with a significant number of tangible or intangible assets. This emphasis on assets makes RiskWatch the optimal choice for organizations looking for in-depth, asset-centric risk evaluations.

Standout features and integrations:

One of the key features of RiskWatch is its ability to break down risks by individual asset, providing insights into where vulnerabilities might lie. Additionally, its predictive risk analytics allows businesses to anticipate and mitigate risks before they escalate. Integration-wise, RiskWatch connects with various asset management systems, ensuring a comprehensive view of all assets across an organization.

Pros and cons

Pros:

  • Easy integration with many asset management systems
  • Predictive risk analytics for proactive risk management
  • Detailed breakdown of risks by individual asset

Cons:

  • The tool might be overwhelming for businesses with fewer assets
  • Potential overemphasis on assets may sideline other risk factors
  • May have a learning curve for those new to asset-based evaluations

Best for agile project management integration

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Inflectra is a comprehensive software suite that focuses on quality assurance, test management, and project management. Its prowess in intertwining risk management with agile project management elements sets it apart, making it a prime choice for businesses following agile methodologies.

Why I Picked Inflectra:

I gravitated towards Inflectra after noticing its unique blend of risk management tools that easily integrate with agile project management. My evaluations led me to select it because this combination provides a holistic view of projects and their associated risks. I genuinely believe it's best for companies that want to embed risk management within their agile project frameworks.

Standout features and integrations:

Inflectra offers dynamic visualizations, requirement traceability, and a versatile release planner, ensuring risks are assessed at every project stage. Furthermore, its capability to execute and manage tests aligns perfectly with agile requirements. Integrations-wise, Inflectra shines by connecting easily with JIRA, Jenkins, and Git, facilitating continuous integration and aiding agile processes.

Pros and cons

Pros:

  • Strong requirement traceability functionality
  • Versatile release planning tools
  • Deep integration with agile project methodologies

Cons:

  • Some features might be more than needed for small teams
  • Interface might appear dated to some users
  • Might be overwhelming for beginners

Best for cloud-first risk assessments

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RiskOptics is a cutting-edge platform that emphasizes cloud-based risk assessments for businesses. By providing a cloud-centric approach, the tool ensures businesses navigate the unique challenges and opportunities that the cloud environment brings.

Why I Picked RiskOptics:

In the realm of risk assessment tools, I chose RiskOptics because of its distinct emphasis on cloud environments. The cloud-centric design struck me as unique, especially given the increasing shift towards cloud infrastructures across various industries. Recognizing this trajectory, it's evident that RiskOptics is particularly suited for those prioritizing cloud-first risk assessments.

Standout features and integrations:

RiskOptics shines with its automated cloud risk assessment capabilities, allowing for efficient identification and mitigation of potential threats in the cloud. Additionally, the tool provides real-time monitoring of cloud environments for heightened security awareness. As for integrations, RiskOptics is compatible with major cloud services providers such as AWS, Azure, and Google Cloud, ensuring a broader coverage of potential cloud risks.

Pros and cons

Pros:

  • Broad compatibility with leading cloud service providers
  • Real-time monitoring for continuous risk awareness
  • Automated cloud risk assessments enhance efficiency

Cons:

  • Some features might be redundant for businesses not fully on the cloud
  • Requires an understanding of cloud terminologies and structures
  • Might not be as comprehensive for non-cloud environments

Best for ERM and policy management

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LogicManager is an integrated platform designed primarily for enterprise risk management (ERM) and policy management processes. The platform empowers businesses to identify, assess, and prioritize risks while also enabling effective policy development and implementation.

Why I Picked LogicManager:

In my journey of comparing various tools, I selected LogicManager based on its dedicated functionality toward ERM and policy management. The tool's foresight-driven approach, aiming at identifying risks before they become issues, sets it apart in the crowded ERM space. Given this unique positioning, I firmly believe LogicManager is optimally tailored for enterprises focusing on ERM and comprehensive policy management.

Standout features and integrations:

LogicManager is embedded with predictive analytics, allowing organizations to foresee and mitigate risks effectively. Additionally, its policy management module ensures consistency and alignment across all organizational policies. In terms of integrations, LogicManager can be easily integrated with internal audit software, compliance tools, and IT governance platforms to deliver a cohesive ERM experience.

Pros and cons

Pros:

  • Facilitates integration with a wide range of governance tools
  • Comprehensive policy management module ensures alignment
  • Predictive analytics for proactive risk management

Cons:

  • Initial setup can be time-consuming for large enterprises
  • Customizations may require additional support or training
  • The learning curve might be steep for new users

Other IT Risk Management Software

Below is a list of additional IT risk management software that I shortlisted but did not make it to the top 10. Definitely worth checking them out.

  1. RSA Archer Suite

    Best for integrated risk management

  2. Riskonnect

    Best for interconnected risk management

  3. SAP Risk Management

    Best for enterprise-level financial risks

  4. StandardFusion

    Best for GRC program management

  5. Rsam

    Good for flexible risk data collection

  6. Brinqa

    Good for cybersecurity risk visualization

  7. Protecht

    Good for enterprise-wide risk intelligence

  8. Vose Software

    Good for advanced risk modeling

  9. Cura

    Good for risk-driven process automation

  10. Neupart Secure ISMS

    Good for ISMS compliance management

  11. Modulo

    Good for comprehensive risk assessments

  12. BitSight

    Good for external cyber risk rating

  13. Tripwire Enterprise

    Good for real-time threat detection

Selection Criteria For Choosing IT Risk Management Software

When it comes to risk management software, there are countless tools out there, each with its own set of features, functionalities, and unique selling propositions. Having personally navigated through and evaluated dozens of these solutions, I can attest to the importance of certain criteria. Some tools might have a plethora of bells and whistles, but they may not necessarily provide the fundamental functions a company requires for effective risk management. With that in mind, here's what really mattered to me during my evaluations:

Core Functionality

  • Risk Assessment: Ability to identify, analyze, and prioritize risks.
  • Mitigation Planning: Facilitates the development of actionable plans to reduce risk impact.
  • Reporting: Generates detailed, customizable reports on identified risks and mitigation efforts.
  • Incident Tracking: Logs and tracks incidents or breaches in real time.
  • Compliance Management: Helps ensure that the organization meets relevant industry regulations.

Key Features

  • Integration Capabilities: Syncing with other enterprise tools to gather relevant data and metrics.
  • Real-time Notifications: Alerts users about any changes or updates regarding risks.
  • Data Visualization Tools: Graphs, charts, and dashboards that help in the easy interpretation of risk data.
  • Collaboration Tools: Allows teams to work together on risk assessments and mitigation plans.
  • Customizability: Ability to tailor the tool's functionalities according to an organization's specific needs.
  • Scalability: Ensures the tool can grow and evolve within the organization.

Usability

  • Intuitive Dashboard: A clear, organized dashboard where users can view a summary of all risks, ongoing assessments, and mitigation plans.
  • Filtering and Searching Capabilities: With the vast amounts of data these tools handle, quick filtering and searching are vital. For instance, being able to filter risks based on departments, impact level, or date identified can drastically improve efficiency.
  • Role-Based Access: Critical for ensuring that only authorized personnel can view or modify certain data. For example, an entry-level analyst might have read-only access, while a manager can make changes.
  • Onboarding Support: Given the often-complex nature of these tools, a robust onboarding process is essential. This could include video tutorials, documentation, or even dedicated training sessions.
  • Responsive Customer Support: When dealing with risks, timely support can make a difference. A tool should offer quick and efficient customer service, be it through chat, email, or phone.

Most Common Questions Regarding IT Risk Management Software (FAQs)

What are the benefits of using IT risk management software?

Using IT risk management software can bring about a host of advantages to organizations, including:

  • Proactive Risk Identification: It helps in the early detection of potential threats and vulnerabilities in the IT infrastructure.
  • Streamlined Risk Assessment: Automated tools simplify the process of analyzing and prioritizing risks.
  • Improved Compliance Management: They assist in ensuring that the organization adheres to industry regulations and standards.
  • Informed Decision Making: By offering real-time data and analytics, these tools support making informed decisions related to IT risks.
  • Improved Efficiency: Automating the risk management process can significantly reduce manual efforts and enhance productivity.

How much do these tools typically cost?

The cost of IT risk management software can vary widely based on its features, the number of users, and the scale of deployment. Some basic tools start as low as $10/user/month, while enterprise-grade solutions might cost upwards of $1,000/user/month.

What are the prevalent pricing models for these tools?

There are a few common pricing models adopted by software providers:

  • Per User Pricing: Charges are based on the number of users accessing the software.
  • Flat Rate: A fixed monthly or yearly fee regardless of the number of users.
  • Tiered Pricing: Prices are set based on tiers which might include a set of features, storage limits, or user counts.
  • Custom Pricing: Tailored pricing based on the unique needs of the organization.

What is the typical range of pricing for IT risk management software?

Most IT risk management software falls within the range of $50/user/month to $500/user/month. However, this can vary significantly based on the depth of features and the target audience (small businesses vs. large enterprises).

Which is the cheapest software option available?

While prices are subject to change and specific deals, some of the more affordable options include tools like “StandardFusion” and “ProcessGene GRC”, with prices starting at around $20/user/month.

Which software is the most expensive?

On the higher end of the spectrum, tools like “SAP Risk Management” and “RiskLens” are geared toward large enterprises and can be priced upwards of $600/user/month.

Are there any free tool options available?

Yes, some IT risk management tools offer free versions, albeit with limited features. These are often suitable for small businesses or for those looking to try out a solution before committing to a paid plan. However, for robust risk management, especially in larger organizations, the paid versions are recommended due to their comprehensive feature sets.

Is the cost of IT risk management software justified?

Considering the potential financial and reputational repercussions of IT risks, many organizations find the investment in a dedicated software solution justified. It helps in proactive risk mitigation, ensuring compliance, and safeguarding the organization’s assets and reputation.

Summary

Choosing the right IT risk management software is paramount for organizations aiming to proactively identify, assess, and mitigate risks in their IT environment. These tools not only simplify the intricate process of risk management but also ensure alignment with industry regulations and standards. With a range of options available, from affordable tools tailored for small businesses to enterprise-grade solutions, it's essential to understand one's unique requirements before making a decision.

Key Takeaways:

  1. Align with Business Needs: Ensure the chosen software caters to the specific needs of the organization, considering factors like size, industry regulations, and IT infrastructure complexity.
  2. Focus on Usability and Support: A software solution with an intuitive interface, coupled with robust customer support, can make the risk management process more efficient and effective.
  3. Consider Pricing and Scalability: While affordability is crucial, it's equally important to invest in a tool that can scale with the organization's growth and evolving risk management needs.

What Do You Think?

I've worked hard to curate a list of top-notch IT risk management tools, but the tech landscape is vast and ever-evolving. If you've come across a standout tool that you think deserves mention or have personal experience with software that has made a difference in your organization, I'd love to hear about it. Drop me a comment or send in your suggestions. Let's continue this conversation and make the resources even better.

Paulo Gardini Miguel
By Paulo Gardini Miguel

Paulo is the Director of Technology at the rapidly growing media tech company BWZ. Prior to that, he worked as a Software Engineering Manager and then Head Of Technology at Navegg, Latin America’s largest data marketplace, and as Full Stack Engineer at MapLink, which provides geolocation APIs as a service. Paulo draws insight from years of experience serving as an infrastructure architect, team leader, and product developer in rapidly scaling web environments. He’s driven to share his expertise with other technology leaders to help them build great teams, improve performance, optimize resources, and create foundations for scalability.