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As an IT professional, I've found that managing a fleet of endpoint devices across on-premises and BYOD (bring-your-own-device) environments can feel like a juggling act. Endpoint management software simplifies this process, offering a single console for enrollment, lifecycle management, and troubleshooting of all IT assets, from mobile endpoints to workstations.

This type of software is vital in the era of enterprise mobility management, especially with the variety of Windows devices and other client management systems present in an end-user workflow. Admins can streamline their helpdesk operations and optimize the use of company and own devices through features like access management, authentication, and single sign-on capabilities. If you're grappling with these challenges, I highly recommend exploring the options I've laid out in this guide.

What Is Endpoint Management Software?

Endpoint management software, a crucial tool in the modern IT environment, enables businesses to control and secure their network endpoints, such as desktops, laptops, smartphones, and other IoT devices. These platforms are used by IT professionals, administrators, and managed service providers to maintain, update, monitor, and protect these endpoints against potential cybersecurity threats.

Beyond safeguarding the network, they improve operational efficiency by automating routine tasks, implementing policy-based controls, and providing insightful analytics, contributing significantly to smooth and secure network operations.

In a nutshell, endpoint management software makes the task of managing your organization's vast array of endpoint devices more manageable and efficient. The real benefit here is that it frees up your IT team's time and energy to focus on strategic initiatives instead of constantly putting out fires. By addressing the common pain points around device management, security, and end-user support, a good endpoint management tool can transform your IT operations.

Best Endpoint Management Software Summary

Tools Price
Action1 From $10/user/month (billed annually)
Kandji From $7.50/user/month (billed annually)
FortiClient Endpoint Agent From $30/user/month (billed annually)
Heimdal From $10/user/month
Hexnode From $4/user/month (billed annually)
Microsoft Intune From $6/user/month (billed annually)
Altera From $15/user/month
Sophos Endpoint Protection From $20/user/month (min 5 seats)
Check Point SandBlast Agent From $20/user/month (billed annually)
HCL BigFix From $8/user/month
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Best Endpoint Management Software Reviews

Best for remote IT teams wanting centralized control

  • From $10/user/month (billed annually)
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Rating: 4.8/5

Action1 is an endpoint management tool that empowers remote IT teams with centralized control over devices. It strikes a fine balance between providing granular control and maintaining a user-friendly interface, making it an ideal pick for remote IT teams.

Why I Picked Action1:

I chose Action1 due to its strong focus on supporting remote IT teams, offering them a high degree of control over their devices without becoming too complex. Its design prioritizes centralized command, which is a boon for remote teams who need to manage numerous endpoints dispersed geographically.

Standout Features & Integrations:

Action1 offers a cloud-based interface, remote access control, and patch management among its standout features. It has robust integrations with the Windows Update service, enabling patch management across the board.

Pros and cons

Pros:

  • Robust integration with Windows Update for patch management
  • Cloud-based interface allows easy access from anywhere
  • Ideal for remote IT teams seeking centralized control

Cons:

  • Pricing could be more competitive for smaller teams
  • Some advanced features might require a steep learning curve
  • More suited to Windows environments

Best for Mac-centric organizations

  • 14-day free trial
  • From $7.50/user/month (billed annually)

Kandji is an Apple device management solution built to streamline IT processes for businesses using macOS. It offers a broad suite of features, including zero-touch deployment, one-click compliance templates, and automated patching, specifically tailored for Apple environments, making it a great fit for Mac-centric organizations.

Why I Picked Kandji:

I picked Kandji for this list for its impressive focus on Apple device management. Its suite of Apple-specific features and functionality differentiates it from other endpoint protection tools, which often have more of a Windows focus. This Apple-centric approach is why I consider Kandji to be the best choice for Mac-oriented organizations.

Standout Features & Integrations:

Kandji's main features include zero-touch deployment, one-click compliance templates, and automated patching. All of these contribute to easy and effective device management in Apple environments. When it comes to integrations, Kandji supports Apple School Manager, Apple Business Manager, and Okta, among others, offering significant compatibility within Apple's ecosystem.

Pros and cons

Pros:

  • Good integration within the Apple ecosystem
  • Broad range of features specific to macOS
  • Exceptional focus on Apple device management

Cons:

  • High learning curve for non-tech savvy users
  • Annual billing might not be flexible for some users
  • Limited functionality for non-Apple devices

Best for robust threat detection capabilities

  • From $30/user/month (billed annually)

FortiClient Endpoint Agent is a powerhouse when it comes to endpoint security, providing a diverse set of features to keep your network safe. With its robust threat detection capabilities, it can rapidly identify and mitigate risks, making it ideal for environments where security is paramount.

Why I Picked FortiClient Endpoint Agent:

I selected FortiClient Endpoint Agent for this list due to its comprehensive security solutions and its ability to rapidly detect a wide range of threats. Its standout ability to swiftly recognize and neutralize potential risks makes it best suited for businesses that need reliable and robust threat detection.

Standout Features & Integrations:

FortiClient Endpoint Agent delivers features such as automated behavior-based protection, secure remote access, and vulnerability scanning, ensuring your network stays protected. Its ability to integrate with Fortinet Security Fabric broadens the protection and improves threat intelligence.

Pros and cons

Pros:

  • Offers secure remote access
  • Delivers automated behavior-based protection
  • Provides robust threat detection

Cons:

  • Pricing could be more competitive
  • Steep learning curve for new users
  • The user interface could be more intuitive

Best for those needing proactive endpoint protection

  • From $10/user/month

Heimdal is an advanced endpoint protection platform that employs a proactive approach to IT security. By deploying a multilayered defense system, it anticipates and mitigates potential threats before they cause damage, making it perfect for those needing proactive protection.

Why I Picked Heimdal:

Heimdal earned its place on this list because of its proactive approach to cybersecurity. Rather than reacting to threats as they occur, Heimdal anticipates them, enabling it to prevent breaches before they happen.

This proactive stance sets it apart from many alternatives, and it's why I believe it's best suited for those in need of anticipatory protection.

Standout Features & Integrations:

Heimdal's notable features include automated patch management, firewall control, and proactive antivirus protection. Additionally, it integrates with a wide variety of platforms, including Windows, macOS, and various server systems, broadening its usability across different IT environments.

Pros and cons

Pros:

  • Includes an automated patch management feature
  • Provides extensive platform compatibility
  • Offers a proactive approach to cybersecurity

Cons:

  • Limited mobile device support
  • Advanced features might require a steep learning curve for new users
  • The user interface could be more intuitive

Best for businesses needing unified device management

  • 14-day free trial available
  • From $4/user/month (billed annually)

Hexnode is a comprehensive unified endpoint management solution that allows businesses to secure and manage their digital devices from a single platform. Given the increasing device diversity in the modern workplace, Hexnode is particularly suitable for businesses requiring robust and flexible device management capabilities.

Why I Picked Hexnode:

I picked Hexnode because of its breadth of device support, including iOS, Android, Windows, macOS, Linux, and even FireOS. This wide-ranging compatibility, coupled with its comprehensive feature set, makes Hexnode a compelling choice for businesses in need of a unified device management solution.

Standout Features & Integrations:

Hexnode offers a range of standout features, such as remote device management, kiosk mode, mobile application management, and comprehensive security policies. These features are crucial for businesses to efficiently manage and secure their devices. On the integration front, Hexnode works with popular enterprise solutions like Slack, Azure, and G Suite, further enhancing its overall utility.

Pros and cons

Pros:

  • Affordable pricing
  • Comprehensive device management features
  • Wide range of device support

Cons:

  • Support response time can be improved
  • Customization options may be limited
  • Interface can be a bit overwhelming

Best for businesses invested in the Microsoft ecosystem

  • 30-day free trial
  • From $6/user/month (billed annually)

Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). As part of the Microsoft 365 product suite, it is a natural fit for businesses heavily invested in the Microsoft ecosystem, streamlining the management of their devices and applications.

Why I Picked Microsoft Intune:

The decision to include Microsoft Intune on this list was driven by its integration with other Microsoft 365 applications, making it a unique choice for businesses already invested in the Microsoft ecosystem. What sets it apart is its tight-knit connection with familiar office tools, simplifying management tasks for IT departments.

It's particularly beneficial for businesses committed to Microsoft's range of products, as it allows for a more coordinated approach to device and application management.

Standout Features & Integrations:

Microsoft Intune provides robust device and app management features such as policy enforcement, app protection policies, and mobile threat defense. The integrations are also noteworthy, especially with other Microsoft products like Office 365, Teams, and Azure Active Directory, which further strengthens the convenience factor for businesses using Microsoft tools.

Pros and cons

Pros:

  • Provides threat defense capabilities
  • Robust device and application management features
  • Excellent integration with other Microsoft products

Cons:

  • Some features might be complex for small businesses
  • May require time for deployment and configuration
  • More suitable for businesses already using Microsoft tools

Best for IT departments seeking an all-in-one solution

  • From $15/user/month

Altera is an integrated IT management platform that offers a comprehensive suite of tools for IT departments. By bringing together functionalities like network monitoring, endpoint security, and cloud management, Altera serves as an all-in-one solution for IT departments seeking efficiency and consolidation in their operations.

Why I Picked Altera:

I chose Altera as it provides a wide array of tools in a single package. Selecting Altera for this list was straightforward, given the extensive features that set it apart from many standalone products. For IT departments seeking an all-in-one solution, Altera's cohesive platform offers an exceptional advantage in managing various IT needs without the need for multiple tools.

Standout Features & Integrations:

Among its standout features, Altera offers real-time network monitoring, endpoint security management, and centralized cloud control. These features are crucial for IT departments looking to gain complete visibility and control over their infrastructure. The platform integrates with various leading cloud providers and security services, ensuring that it fits well within existing technology ecosystems.

Pros and cons

Pros:

  • Real-time monitoring and control capabilities
  • Integration with popular cloud and security services
  • Comprehensive suite of IT management tools

Cons:

  • Requires time to learn and master all features
  • Pricing might be on the higher side for smaller organizations
  • May be overwhelming for smaller teams

Best for small businesses needing advanced security

  • From $20/user/month (min 5 seats)

Sophos Endpoint Protection is tailored to cater to small businesses, delivering advanced security solutions without overwhelming complexity. By offering robust yet accessible features, it has become the go-to option for small businesses that require advanced security without breaking the bank.

Why I Picked Sophos Endpoint Protection:

I chose Sophos Endpoint Protection for its smart blend of efficiency and simplicity, particularly for small businesses that need strong protection but have limited IT resources. The tool's ability to provide advanced security measures without unnecessary complexity makes it the best choice for small enterprises seeking comprehensive protection.

Standout Features & Integrations:

Sophos Endpoint Protection offers critical features like deep learning technology for malware detection, exploit prevention, and active adversary mitigation. It integrates smoothly with Sophos' suite of products, providing a cohesive and efficient security ecosystem for diverse business needs.

Pros and cons

Pros:

  • Smooth integration with other Sophos products
  • Deep learning technology improves malware detection
  • Tailored for small businesses with advanced security needs

Cons:

  • Limited third-party integration capabilities
  • Customer support response time can be improved
  • Might lack some features needed by larger organizations

Best for comprehensive malware protection

  • From $20/user/month (billed annually)

Check Point SandBlast Agent delivers a well-rounded suite of endpoint protection features, including its highlight: comprehensive malware protection. Its advanced threat prevention technology ensures that your organization is safe from an extensive range of malware threats, aligning with its reputation as the best choice for comprehensive malware protection.

Why I Picked Check Point SandBlast Agent:

In my selection process, Check Point SandBlast Agent stood out for its sophisticated threat prevention technology and its capability to protect against a wide spectrum of malware. It's this breadth of coverage that makes it an excellent choice for organizations seeking comprehensive malware protection.

Standout Features & Integrations:

Check Point SandBlast Agent offers features like threat emulation, anti-ransomware, and zero-phishing capabilities that set it apart in the cybersecurity landscape. As part of the Check Point Infinity architecture, it can integrate with other Check Point products, amplifying protection and threat intelligence sharing.

Pros and cons

Pros:

  • Includes zero-phishing features
  • Provides anti-ransomware capability
  • Offers extensive malware protection

Cons:

  • Cost may be high for smaller businesses
  • Integration with non-Check Point products could be better
  • Interface can be complex for beginners

Best for companies seeking real-time visibility and control

  • From $8/user/month

HCL BigFix is a comprehensive unified endpoint management (UEM) solution offering organizations real-time visibility and control over their IT environment. The software excels in enabling organizations to manage and protect large numbers of endpoints, which ties into its strength in providing real-time visibility and control.

Why I Picked HCL BigFix:

I chose BigFix for this list because it gives organizations a strong handle on their entire IT landscape. Its standout quality is the ability to deliver real-time visibility, which, when paired with its robust control capabilities, makes it an ideal fit for organizations with complex IT environments.

Standout Features & Integrations:

HCL BigFix offers features such as patch management, software distribution, OS deployment, and real-time visibility and control over all network endpoints. Key integrations include connections with various vulnerability scanners, providing additional layers of security and visibility.

Pros and cons

Pros:

  • Comprehensive features such as patch management and software distribution
  • Robust integration with vulnerability scanners
  • Provides real-time visibility and control over network endpoints

Cons:

  • Support could be more responsive
  • Additional costs for advanced modules
  • Could be complex for small teams or less tech-savvy users

Other Endpoint Management Software

Below is a list of additional endpoint management software that I shortlisted, but did not make it to the top. They are definitely worth checking out.

  1. NinjaOne

    For Managed Service Providers (MSPs)

  2. ManageEngine Endpoint Central

    For automating regular endpoint management tasks

  3. Malwarebytes

    Good for businesses needing advanced threat detection and remediation

  4. Akamai

    Good for businesses seeking a Zero Trust security approach

  5. Webroot Endpoint Protection

    Good for small businesses requiring cloud-based endpoint protection

  6. Jamf Pro

    Good for comprehensive Apple device management

  7. IBM Security MaaS360

    Good for businesses requiring AI-powered insights

  8. Cisco Secure Endpoint

    Good for organizations needing threat-centric endpoint protection

  9. Absolute Secure Endpoint

    Good for organizations seeking resilient endpoint security

  10. Cisco AnyConnect Secure Mobility Client

    Good for secure remote network access

  11. Citrix Endpoint Management

    Good for businesses needing secure digital workspaces

  12. Workspace ONE (VMware)

    Good for managing and securing any app on any device

  13. Ivanti Unified Endpoint Management Software

    Good for integrating IT operations and security

  14. Google Endpoint Management and Security

    Good for businesses heavily invested in the Google Workspace ecosystem

  15. CrowdStrike Falcon Protection

    Good for businesses requiring AI-driven threat intelligence

  16. Cisco Meraki

    Good for organizations requiring cloud-managed IT solutions

  17. Quest KACE

    Good for IT teams requiring automated endpoint management

Selection Criteria for Endpoint Management Software

As a tech professional, I've trialed and analyzed dozens of endpoint management software. What I've discovered is that not all endpoint management solutions are created equal. In this process, I've narrowed down the most significant criteria to consider when choosing this type of software.

Core Functionality

When considering endpoint management software, the core functionalities to look for include:

  • Device Management: Ability to manage a variety of devices such as desktops, laptops, smartphones, tablets, and IoT devices.
  • Software Distribution: Capability to distribute and install software across all managed devices remotely.
  • Security Management: Features to improve security like threat detection, automated patch management, and encryption.
  • Compliance Management: Functionality that aids in maintaining compliance with industry standards and regulations.

Key Features

Within the realm of endpoint management software, certain features stand out and should be carefully considered:

  • Automation: Capabilities to automate repetitive or time-consuming tasks like software updates and system configuration.
  • Scalability: Ability to handle an increasing number of devices as your business grows.
  • Integration: Compatibility with other software used in your organization, such as IT service management (ITSM) or security information and event management (SIEM) systems.
  • Real-time Monitoring and Alerts: Ability to monitor the system status in real-time and alert IT staff of any potential issues or threats.
  • Detailed Reporting: Providing extensive reports on device status, security incidents, compliance, and other critical areas.

Usability

When it comes to usability, certain aspects are particularly relevant for endpoint management software:

  • User-friendly Interface: A clean, intuitive interface that makes it easy for administrators to navigate through different functionalities.
  • Easy Onboarding: Comprehensive training resources, such as online tutorials, guides, or webinars to get your team up to speed.
  • Efficient Customer Support: Responsive and knowledgeable customer support to resolve any issues that might arise.
  • Role-based Access Control: A system that allows for different access levels based on user roles, ensuring that individuals can only access the information and tools relevant to their tasks.
  • System Compatibility: Software that is compatible with various operating systems, enabling it to manage a diverse set of devices.

Summary

In conclusion, finding the right endpoint management software involves considering a mix of functionality, key features, and usability aspects tailored to your organization's specific needs. Such a tool becomes an integral part of your IT infrastructure, hence the decision requires careful thought and evaluation.

Key Takeaways

  1. Always consider the core functionality that aligns with your business requirements. Whether it's device management, software distribution, security management, or compliance management, the right solution should address your specific needs.
  2. Pay close attention to key features such as automation, scalability, integration, real-time monitoring, and detailed reporting. These features can significantly improve the value of the software, making your IT operations more efficient and streamlined.
  3. Usability matters just as much as functionality. A user-friendly interface, easy onboarding, efficient customer support, role-based access control, and system compatibility contribute greatly to user experience, and can drastically affect the efficiency of your IT operations.

Remember, the best endpoint management software is not necessarily the most expensive or the one with the most features. It's the one that best meets your organization's needs, scales with your business, and offers the right balance of functionality, features, and usability.

Most Common Questions About Endpoint Management Software

What are the benefits of using endpoint management software?

Endpoint management software brings several benefits to businesses of all sizes:

  1. Centralized Management: Endpoint management software provides a central location from where you can manage all devices in the network. This includes desktops, laptops, mobile devices, and even IoT devices.
  2. Improved Security: These tools often include features for threat detection, monitoring, and response, enhancing the overall security of the network.
  3. Compliance Management: Endpoint management software can help maintain and demonstrate compliance with various industry regulations.
  4. Efficient Patch Management: Regular updates can be scheduled and implemented across all endpoints, ensuring that all devices are running the most current and secure software versions.
  5. Cost Savings: By automating many routine tasks and streamlining device management, businesses can achieve significant cost savings.

How much does endpoint management software typically cost?

The cost of endpoint management software can vary widely based on the specific product, the number of endpoints you need to manage, and the features included. Most vendors use a per-user or per-device pricing model, where you pay a monthly or annual fee for each device or user account that the software manages.

What are the typical pricing models for endpoint management software?

There are typically two types of pricing models for endpoint management software: per user and per device.

  1. Per-user model – You pay a fee for each user in your organization who will use the software.
  2. Per-device model – You pay a fee for each device that the software will manage, regardless of the number of users.

Some providers also offer volume discounts for managing a large number of devices.

What is the typical range of pricing for endpoint management software?

Pricing for endpoint management software typically starts at around $2 to $5 per user or device per month for basic features. More comprehensive solutions can range from $10 to $20 per user or device per month, or even higher for enterprise-grade solutions with advanced features.

What are the cheapest and most expensive endpoint management software options?

The cheapest endpoint management software usually starts at around $2 to $5 per device or user per month. On the high end, enterprise-grade solutions with advanced features can cost over $20 per device or user per month.

Are there any free endpoint management software options?

Yes, some providers offer free versions of their endpoint management software. However, these free versions are usually limited in terms of features and the number of devices they can manage. They can be a good starting point for small businesses or for testing the software before committing to a paid plan.

What Do You Think?

Of course, the world of endpoint management software is vast and constantly evolving, and this list is by no means exhaustive. If you're using a tool that you think should be on this list, or if you have any other recommendations, I would love to hear from you.

Your experiences and insights are valuable, and they help make this resource even more useful for everyone. So please, don't hesitate to drop a comment or reach out with your suggestions.

Paulo Gardini Miguel
By Paulo Gardini Miguel

Paulo is the Director of Technology at the rapidly growing media tech company BWZ. Prior to that, he worked as a Software Engineering Manager and then Head Of Technology at Navegg, Latin America’s largest data marketplace, and as Full Stack Engineer at MapLink, which provides geolocation APIs as a service. Paulo draws insight from years of experience serving as an infrastructure architect, team leader, and product developer in rapidly scaling web environments. He’s driven to share his expertise with other technology leaders to help them build great teams, improve performance, optimize resources, and create foundations for scalability.