Best Mobile Crash Reporting Tools Shortlist
Here’s my shortlist of the best mobile crash reporting tools:
Our one-on-one guidance will help you find the perfect fit.
When your app crashes in the wild and you don’t know why, it’s more than just frustrating. It can affect user retention, ratings, and release schedules. Maybe your team is relying on vague user reports, or you’re wasting time sifting through logs without a clear trail to the issue. These delays make it harder to deliver a stable product at the pace your users expect.
Mobile crash reporting tools give you visibility into how, when, and why your app fails. They help you capture real-time crash data, trace problems to specific versions or devices, and prioritize fixes based on impact. Instead of reacting blindly, your team gets the information it needs to respond fast and ship confidently.
I’ve worked with dev teams facing these same challenges: trying to debug issues after deployment, manage feedback loops, and keep quality high across platforms. In this guide, I’ll break down the tools that actually make those jobs easier, so you can choose the one that fits how your team works.
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Best Mobile Crash Reporting Tools Summary
This comparison chart summarizes pricing details for my top mobile crash reporting tool selections to help you find the best one for your budget and business needs.
Tool | Best For | Trial Info | Price | ||
---|---|---|---|---|---|
1 | Best for real-time error tracking | Free plan + demo available | From $26/month (billed annually) | Website | |
2 | Best for full-stack observability | Free plan + demo available | Pricing upon request | Website | |
3 | Best for enterprise-level insights | Free trial available | Pricing upon request | Website | |
4 | Best for detailed crash diagnostics | 14-day free trial + demo available | From $40/100,000 errors/month (billed annually) | Website | |
5 | Best for in-app bug reporting | 14-day free trial + free demo available | From $249/month (billed annually) | Website | |
6 | Best for open-source analytics | 30-day free trial + demo available | From $80/month | Website | |
7 | Best for continuous code improvement | Free trial + demo available | From $15.83/month (billed annually) | Website | |
8 | Best for Android app integration | Free plan available | Pricing upon request | Website | |
9 | Best for small to medium teams | 30-day free trial available | From €18/month | Website | |
10 | Best for mobile-first monitoring | Free trial available | From $80/100k sessions | Website |
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Docker
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Pulumi
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
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Best Mobile Crash Reporting Tool Reviews
Below are my detailed summaries of the best mobile crash reporting tools that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Sentry is a mobile crash reporting tool aimed at developers and teams focused on real-time error tracking. It helps identify and fix errors quickly, enhancing app stability and user experience.
Why I picked Sentry: It offers real-time error tracking, allowing your team to catch issues as they happen. The tool's alert system notifies you instantly, so you can act fast. Its detailed error reports provide insights into the root cause, making it easier to resolve problems. Sentry's ability to track performance metrics also helps you understand the impact of errors on your app's performance.
Standout features & integrations:
Features include a customizable alert system that lets you set specific error thresholds. The tool also offers detailed stack traces that help pinpoint the exact line of code causing issues. Additionally, Sentry provides performance monitoring to track the impact of errors on app speed.
Integrations include GitHub, GitLab, Bitbucket, Slack, Jira, Trello, PagerDuty, Microsoft Teams, AWS Lambda, and Heroku.
Pros and cons
Pros:
- Real-time error notifications
- Detailed stack traces
- Customizable alert settings
Cons:
- Some features behind higher paywalls
- Initial learning curve for new users
New Relic is a mobile crash reporting tool for developers and IT teams seeking full-stack observability. It offers comprehensive monitoring and analytics to ensure app performance and stability.
Why I picked New Relic: It provides full-stack observability, making it ideal for teams needing detailed insights across their entire tech stack. The tool's real-time monitoring allows you to track app performance and identify issues quickly. With its analytics capabilities, you can dive deep into data to understand the root causes of crashes. New Relic's dashboards offer a clear view of key metrics, helping your team make informed decisions.
Standout features & integrations:
Features include custom dashboards that let you visualize key metrics in a way that suits your needs. It also offers anomaly detection, which helps spot unusual patterns in data. Additionally, New Relic provides distributed tracing to track requests as they flow through your system.
Integrations include AWS, Azure, Google Cloud, Kubernetes, Slack, Jira, PagerDuty, ServiceNow, GitHub, and Datadog.
Pros and cons
Pros:
- Full-stack observability
- Customizable dashboards
- Anomaly detection included
Cons:
- Can be resource-intensive
- Some features are complex to configure
AppDynamics, now part of the Splunk Observability portfolio, is a mobile crash reporting tool aimed at large enterprises needing detailed insights. It provides capabilities for monitoring application performance and linking it to business metrics.
Why I picked AppDynamics: It offers enterprise-level insights crucial for managing complex application environments. The tool's application performance monitoring is linked to business metrics, allowing you to see the impact of technical issues on business outcomes. Its digital experience monitoring helps your team understand user interactions and improve the overall experience. AppDynamics also provides application security features to safeguard your data.
Standout features & integrations:
Features include digital experience monitoring that tracks user interactions across your app. It offers application performance monitoring linked to business metrics, helping you see the bigger picture. Additionally, AppDynamics includes application security to protect your data from potential threats.
Integrations include AWS, Azure, Google Cloud, ServiceNow, Jira, PagerDuty, Slack, GitHub, Microsoft Teams, Splunk, and Docker.
Pros and cons
Pros:
- Digital experience monitoring
- Links performance to business metrics
- Enterprise-level insights
Cons:
- Limited customization options
- Complex setup process
Raygun is a mobile crash reporting tool for developers and IT teams focused on diagnosing errors with precision. It provides insights into application performance and user experience to enhance app reliability.
Why I picked Raygun: It excels in providing detailed crash diagnostics, helping your team pinpoint issues quickly. The tool's error grouping feature organizes similar errors, making it easier to identify recurring problems. Raygun's real-time user monitoring allows you to see how crashes impact the user experience. Its performance tracking feature gives you a clear view of application speed and stability.
Standout features & integrations:
Features include customizable dashboards that let you visualize key metrics relevant to your needs. The tool offers user tracking, which helps you understand the user journey and identify pain points. Additionally, Raygun provides real-time alerts to notify your team of issues as they occur.
Integrations include GitHub, Jira, Bitbucket, GitLab, Slack, Trello, Microsoft Teams, Azure DevOps, Visual Studio, and Zendesk.
Pros and cons
Pros:
- Detailed error diagnostics
- Real-time user monitoring
- Customizable error grouping
Cons:
- May require technical expertise
- Initial setup can be complex
Instabug is a mobile crash reporting tool tailored for developers and QA teams looking to gather in-app feedback and bug reports. It excels in providing insights into app performance and user interactions to enhance the app development process.
Why I picked Instabug: It specializes in in-app bug reporting, allowing users to send feedback directly from the app. This feature captures screenshots and device details, helping your team understand user issues better. Instabug's real-time crash reporting provides detailed insights into the root causes of crashes. Additionally, it offers customizable surveys to gather user feedback on specific features.
Standout features & integrations:
Features include customizable surveys that let you gather user feedback on specific aspects of your app. The tool also offers session replay, which helps you see the actions leading to a crash. Another feature is the ability to annotate screenshots, enabling users to highlight specific areas of concern.
Integrations include Slack, Jira, Trello, GitHub, Zendesk, Asana, Microsoft Teams, Bitbucket, GitLab, and PagerDuty.
Pros and cons
Pros:
- In-app feedback collection
- Session replay feature
- Customizable surveys
Cons:
- Requires some technical knowledge
- Can be overwhelming for new users
Countly is an open-source mobile crash reporting tool for product managers and developers looking for customizable analytics solutions. It offers insights into user behavior, app performance, and crash diagnostics to enhance decision-making and product development.
Why I picked Countly: Its open-source nature allows for extensive customization, catering to specific business needs. The tool's analytics capabilities let you track user behavior and app performance in detail. Countly's real-time crash reporting helps your team identify and resolve issues promptly. It also offers user segmentation features, providing insights into distinct user groups.
Standout features & integrations:
Features include real-time analytics that provide up-to-the-minute insights into user interactions. The tool offers user segmentation, allowing you to tailor experiences for different audience groups. Additionally, Countly supports A/B testing to help your team optimize features and improve user engagement.
Integrations include Slack, Jira, Trello, Google Analytics, Mixpanel, Microsoft Teams, Zendesk, Salesforce, HubSpot, and Pipedrive.
Pros and cons
Pros:
- Supports A/B testing
- Real-time analytics insights
- Highly customizable open-source platform
Cons:
- Limited support for non-technical users
- Initial learning curve
Rollbar is a mobile crash reporting tool aimed at developers focused on improving code quality and performance. It offers real-time error monitoring and diagnostics to help teams quickly identify and fix issues.
Why I picked Rollbar: It emphasizes continuous code improvement by providing real-time error alerts and detailed diagnostics. The tool's error grouping feature helps your team identify similar issues, making it easier to address recurring problems. With Rollbar's tracebacks, you can pinpoint the exact line of code causing an error. Its deployment tracking feature allows you to monitor the impact of new code on app performance.
Standout features & integrations:
Features include customizable notifications that let you set specific error thresholds. The tool also offers root cause analysis to help you understand the underlying issues. Additionally, Rollbar provides an occurrence history feature, allowing you to track error frequency over time.
Integrations include GitHub, GitLab, Bitbucket, Slack, Jira, Trello, PagerDuty, Microsoft Teams, AWS Lambda, and Heroku.
Pros and cons
Pros:
- Supports multiple programming languages
- Deployment tracking feature
- Real-time error alerts
Cons:
- Initial learning curve for new users
- Some features behind higher paywalls
Firebase Crashlytics is a powerful, real-time crash reporting tool designed by Google. It helps developers track, prioritize, and solve stability issues that degrade app quality. With its focus on real-time reporting, it swiftly uncovers potential problems that could disrupt the user experience.
Why I Picked Firebase Crashlytics: After careful consideration, I chose Firebase Crashlytics for its impressive capability to deliver real-time crash reports. The immediacy with which it identifies and reports issues sets it apart from many others. I believe it's the best for real-time crash reporting because it offers a swift analysis that enables developers to react and resolve issues quickly, thus minimizing the potential downtime for the end users.
Standout features & integrations:
Features include insights into the issue's priority based on the impact on users, allowing developers to prioritize accordingly. It also offers detailed crash analytics, including stack traces and breadcrumbs that help in swiftly pinpointing the origin of issues.
Integrations include other Firebase services, like Analytics and Cloud Messaging. It also supports popular project management tools like Jira and Slack for comprehensive project tracking.
Pros and cons
Pros:
- Tailored for Android development
- Real-time crash alerts
- Supports breadcrumb logs
Cons:
- Basic features for iOS
- Limited to the Firebase ecosystem
AppSignal is a mobile crash reporting tool for small to medium development teams looking for efficient error tracking and performance monitoring. It provides insights into application health and user interactions to help improve app quality.
Why I picked AppSignal: It's tailored for small to medium teams, offering a straightforward setup and easy-to-use interface. The tool's error tracking features help your team quickly identify and resolve issues. With performance monitoring, you can track key metrics and ensure your app runs smoothly. AppSignal also provides detailed reports, giving your team the insights needed to make informed decisions.
Standout features & integrations:
Features include customizable dashboards that allow you to focus on the metrics that matter most to your team. The tool offers anomaly detection, helping you spot unusual patterns in your app's performance. Additionally, AppSignal provides detailed error reports with context to help you understand the root cause of issues.
Integrations include Slack, GitHub, GitLab, Bitbucket, Heroku, AWS Lambda, Microsoft Teams, Jira, Trello, and PagerDuty.
Pros and cons
Pros:
- Straightforward setup process
- Anomaly detection features
- Supports multiple environments
Cons:
- Basic analytics capabilities
- Limited advanced features
Embrace is a mobile crash reporting tool for teams prioritizing mobile-first monitoring and performance optimization. It provides insights into app performance and user behavior to enhance app quality and reliability.
Why I picked Embrace: It focuses on mobile-first monitoring, offering real-time insights into user sessions and app performance. The tool's session replay feature lets your team see exactly what users experience, making it easier to identify issues. With detailed performance metrics, you can ensure your app runs smoothly. Embrace also provides crash diagnostics to quickly address and resolve errors.
Standout features & integrations:
Features include real-time user session tracking, which helps you understand user interactions with your app. The tool offers detailed performance metrics, giving you insights into app speed and reliability. Additionally, Embrace provides custom alerts to notify your team of critical issues as they arise.
Integrations include Slack, Jira, Trello, GitHub, Bitbucket, Microsoft Teams, PagerDuty, DataDog, Splunk, and AWS.
Pros and cons
Pros:
- Mobile-first monitoring focus
- Real-time session tracking
- Custom alert options
Cons:
- May impact app performance
- Initial learning curve
Other Mobile Crash Reporting Tools
Here are some additional mobile crash reporting tools options that didn’t make it onto my shortlist, but are still worth checking out:
- TrackJS
For JavaScript error tracking
- LogRocket
For session replay analysis
- Flurry Analytics
For app usage analytics
- Plumbr
For JVM performance insights
- Honeybadger
For full-stack error monitoring
- TestFairy
For mobile app testing feedback
- BugSnag
For error stability scores
Mobile Crash Reporting Tool Selection Criteria
When selecting the best mobile crash reporting tools to include in this list, I considered common buyer needs and pain points like identifying root causes of crashes and minimizing app downtime. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Detecting and reporting crashes
- Providing real-time alerts
- Offering crash analytics
- Supporting multiple platforms
- Allowing user feedback collection
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Session replay capabilities
- Customizable alert settings
- Advanced error grouping
- Integration with CI/CD tools
- In-depth performance monitoring
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive user interface
- Ease of navigation
- Customizable dashboards
- Minimal learning curve
- Accessibility of documentation
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates and guides
- Supportive chatbots and forums
- Webinars and live demonstrations
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- Availability of 24/7 support
- Responsiveness to inquiries
- Access to a knowledge base
- Personalized support options
- Multichannel support accessibility
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Pricing transparency
- Competitive pricing structure
- Feature set relative to cost
- Availability of flexible plans
- Discounts for long-term contracts
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Feedback on reliability
- Comments on ease of use
- Insights on customer support
- Reviews on feature effectiveness
How to Choose Mobile Crash Reporting Tools
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
Factor | What to Consider |
Scalability | Will the tool grow with your team's needs? Consider if it can handle increased data and users as your app scales. Look for flexible plans that adjust with growth. |
Integrations | Does it connect with your existing tools? Check for compatibility with your current software stack to ensure a smooth workflow. |
Customizability | Can you tailor the tool to fit your processes? Ensure it offers settings and dashboards you can adjust to suit your team's workflow and needs. |
Ease of use | Is the tool intuitive for your team? Evaluate the user interface and navigation to minimize the learning curve for your developers. |
Implementation and onboarding | How quickly can you get started? Assess the resources and support available for onboarding, like training materials or guided setups. |
Cost | Does the pricing fit your budget? Compare the cost against its features and consider long-term expenses, including potential hidden fees. |
Security safeguards | Are your data and users protected? Look for encryption, data protection policies, and compliance with industry standards to keep your app secure. |
Support availability | How accessible is help when you need it? Consider the support channels and response times that the vendor offers to assist your team promptly. |
What Are Mobile Crash Reporting Tools?
Mobile crash reporting tools are software solutions that detect, report, and help diagnose crashes in mobile applications. Developers and QA professionals typically use these tools to improve app stability and user experience.
Real-time crash alerts, detailed error reports, and user feedback capabilities help with identifying issues quickly and efficiently. These tools provide significant value by reducing downtime and enhancing app performance.
Features of Mobile Crash Reporting Tools
When selecting mobile crash reporting tools, keep an eye out for the following key features:
- Real-time alerts: Notify your team instantly when a crash occurs, allowing for immediate response and resolution.
- Error grouping: Automatically categorize similar errors to streamline the debugging process and identify recurring issues.
- User feedback collection: Gather insights directly from users to understand the context of crashes and improve the app experience.
- Session replay: Review user interactions leading up to a crash to pinpoint the cause and enhance troubleshooting efforts.
- Customizable dashboards: Tailor the display of key metrics to fit your team’s specific monitoring needs and preferences.
- Performance monitoring: Track app speed and reliability to ensure optimal performance and user satisfaction.
- Breadcrumb logs: Record user actions to trace the path leading to a crash, aiding in thorough analysis and resolution.
- Anomaly detection: Identify unusual patterns in app behavior to catch potential issues before they escalate.
- Deployment tracking: Monitor the impact of new code on app performance to quickly spot and address problems.
- Custom alerts: Set specific thresholds for alerts to focus on the most critical issues affecting your app.
Benefits of Mobile Crash Reporting Tools
Implementing mobile crash reporting tools provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved app stability: By detecting and resolving crashes quickly, these tools help maintain a stable app environment for users.
- Enhanced user experience: Real-time alerts and user feedback collection allow you to address issues promptly, keeping users satisfied.
- Efficient debugging: Error grouping and session replay simplify the troubleshooting process, saving your team time and effort.
- Informed decision-making: Customizable dashboards and performance monitoring provide insights that guide your app development strategy.
- Proactive problem-solving: Anomaly detection and breadcrumb logs enable you to anticipate and fix potential issues before they escalate.
- Better resource allocation: Deployment tracking helps you understand the impact of code changes, optimize resource use, and minimize disruptions.
Costs and Pricing of Mobile Crash Reporting Tools
Selecting mobile crash reporting tools requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in mobile crash reporting tools solutions:
Plan Comparison Table for Mobile Crash Reporting Tools
Plan Type | Average Price | Common Features |
Free Plan | $0 | Basic crash reporting, limited error alerts, and community support. |
Personal Plan | $5-$25 /user /month | Real-time alerts, error grouping, and basic analytics. |
Business Plan | $30-$100 /user /month | Advanced error tracking, customizable dashboards, performance monitoring, and user feedback collection. |
Enterprise Plan | $150-$500/user /month | Full-featured analytics, dedicated support, custom integrations, advanced security safeguards, and detailed performance reports. |
Mobile Crash Reporting Tools FAQs
Here are some answers to common questions about mobile crash reporting tools:
How does Crashlytics work?
Crashlytics collects crash reports by analyzing events and grouping related ones into issues. It examines stack traces, exception messages, and error codes to group them. This helps your team focus on fixing related problems efficiently, reducing the time spent on troubleshooting.
What is the difference between an error and a crash?
An error indicates something went wrong, but the application continues to run. A crash, however, means the application or system failed completely. Understanding this difference helps you and your team prioritize urgent issues and manage resources effectively.
How to read an iOS crash report?
To read an iOS crash report, go to Privacy settings, tap Analytics, and then Analytics Data. Tap the crash log to open it. This lets you view detailed information about the crash, helping you diagnose and fix the issue.
What are the iOS crash reporting tools?
Some popular iOS crash reporting tools include UXCam, Crashlytics, Countly, Raygun, and Sentry. Choosing the right tool depends on your team’s needs, such as integration capabilities and specific features offered by each solution.
How do crash reporting tools collect data?
Crash reporting tools collect data from the operating system when a crash occurs. They gather information like stack traces and error messages, which helps your team understand the crash’s causes and develop a strategy to fix it.
Are crash reporting tools necessary for app development?
Yes, crash reporting tools are essential for app development. They help you identify and resolve issues quickly, improve app stability, and enhance user experience. By using these tools, your team can ensure a more reliable and efficient app performance.
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