10 Best IT Inventory Management Software Shortlist
Here's my pick of the 10 best software from the 24 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Managing IT inventory is easy enough when you only have a few assets. But things get increasingly complicated as you add hardware like mobile devices, servers, and security systems to your network.
Below, I’ve summarized my top picks for the best IT inventory management software to help you control and secure your IT assets. I’ll explain the value of each solution and provide pricing information to help you choose the right solution.
What Is IT Inventory Management Software?
IT inventory management software comprises solutions that lets you track, manage, and monitor all hardware and software assets across your company. It helps IT teams monitor application performance, manage licenses, and enforce compliance with security policies.
By tracking your IT assets, you can gain insights into their utilization and make informed decisions on which assets to keep (and which to discard). The right IT inventory management software can also help you respond to network issues and reduce downtime.
Best IT Inventory Management Software Summary
Tools | Price | |
---|---|---|
Deel | Flat rate user pricing, with a free version for businesses with up to 200 people | Website |
Atera | From $79/user/month (billed annually) | Website |
Pulseway | From $20/user/month, billed annually. | Website |
IT Glue | From $29/user/month (5 users minimum) | Website |
Asset Panda | Pricing upon request | Website |
InvGate Assets | Pricing upon request | Website |
SolarWinds Server & Application Monitor | Pricing upon request | Website |
ServiceNow IT Asset Management | Pricing upon request | Website |
Spiceworks Inventory | Free (ad-supported) | Website |
NetSuite | Pricing upon request | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest IT Inventory Management Software Reviews
Here’s my take on the top IT inventory management software on the market:
Deel IT is a global platform designed to help businesses manage their IT operations in over 130 countries. It helps solve the growing challenges of remote and hybrid work environments, where providing, managing, and securing equipment across different regions can involve complex logistics.
Why I picked Deel: Deel IT gives you full visibility over all your IT assets worldwide, whether you own or lease them from other vendors. You can track where every device is, monitor its health, and manage its entire lifecycle from one platform. This includes procurement, deployment, repairs, and returns. When it’s time for an upgrade, Deel lets you automate device refresh cycles to keep your inventory up to date without wasting time manually tracking devices. The platform also allows you to pre-load devices with apps and security configurations before they’re shipped,
Deel Standout Features and Integrations:
Features include 24/7 global support to ensure your employees stay connected, no matter where they are. If a device breaks down, Deel can send a loaner while repairs are being handled, which means little downtime for your team. Additionally, Deel takes care of the entire equipment lifecycle. This includes reclaiming the residual value from old devices and securely erasing data when team members leave.
Integrations include Deel HR, Apple Business Manager, Windows Autopilot, Slack, Microsoft Teams, Okta, BambooHR, Workday, Zenefits, and Greenhouse.
Pros and cons
Pros:
- Supports equipment deployment in over 130 countries
- Helps automate asset workflows
- Can combine HR and IT asset management in one
Cons:
- Doesn't offer features beyond device management, like network and server management
- May not be ideal for teams with very complex IT asset needs
Atera is an IT management platform that offers MSPs features like remote monitoring, ticketing, and reporting to manage their clients’ IT infrastructure.
Why I picked Atera: I picked Atera because it offers a centralized platform that enables MSPs to provide managed IT services for multiple clients. The network discovery feature discovers all devices connected to your clients’ IT network. With Atera’s remote monitoring tools, you can collaborate with your team and troubleshoot issues before they become major problems.
Atera Standout Features and Integrations:
Features that I think make Atera a great option for MSPs include its patch management software, which helps you keep your clients’ IT infrastructure up-to-date with the latest security patches. You can automate patch installs and get alerts if updates don’t work.
Integrations include both native and pre-built options that let you extend the platform’s capabilities. Notable integrations include Zomentum, ESET, AnyDesk, Malwarebytes, Bitdefender, IT Glue, Ninite Pro, QuickBooks, and Xero.
Pros and cons
Pros:
- Comes with automations to streamline IT processes
- Offers iOS and Android apps for on-the-go management
- Provides extensive learning resources
Cons:
- Network discovery feature is an extra add-on charge
- No phone support available
Pulseway is an IT management platform that allows businesses to remotely manage their IT infrastructure from any location.
Why I picked Pulseway: Pulseway offers all the features you’d expect from IT inventory management software, like device discovery, real-time monitoring, and patch management. But what differentiates Pulseway, in my opinion, is its native remote control feature. It allows IT teams to remotely access any computer and even chat with users in real time, making it a great option for businesses with remote workers.
Pulseway Standout Features and Integrations:
Features that make Pulseway stand out include its powerful automation engine. With the visual workflow editor, you can set up smart triggers and actions to resolve IT issues. I also liked that it comes with an extensive library of built-in scripts that you can use to automate repetitive tasks.
Integrations are available natively with platforms like Autotask, Zendesk, PagerDuty, Webroot, Slack, and IT Glue.
Pros and cons
Pros:
- Allows you to easily customize alerts based on certain events
- Includes patch management software to keep your devices secure
- Offers a network discovery engine that automatically detects all endpoints
Cons:
- Reports aren’t as extensive compared to other solutions
- Has a limited number of third-party integrations
IT Glue is an IT documentation platform that enables organizations to create and maintain internal knowledge bases. Users can use it to track assets, organize passwords, and search through files.
Why I picked IT Glue: I’d say that IT Glue deserves a spot on this list because it offers an extensive documentation framework that lets you maintain an internal knowledge base for assets across your infrastructure. Pre-built templates based on industry best practices help standardize IT documentation and facilitate knowledge sharing.
IT Glue Standout Features and Integrations:
Features that stood out to me during my testing with IT Glue include its automatic versioning, which tracks configuration changes across your devices and applications. You can roll back to a previous version in a few clicks if something goes wrong. The platform’s robust search functionality also made it easy to find the documentation I needed.
Integrations are available natively with over 80 platforms like Cisco Meraki, Datto, Microsoft Teams, Slack, Microsoft 365, ServiceNow, Kaseya VSA, and Continuum.
Pros and cons
Pros:
- Achieves SOC 2 compliance for data privacy and security
- Maintains comprehensive and up-to-date documentation
- Offers automatic versioning and full audit trails
Cons:
- Requires some training to fully utilize all features
- Can be expensive for organizations with limited IT budgets
Asset Panda is a robust asset-tracking solution that companies can use to track all types of assets, from physical devices and tools to software licenses and contracts.
Why I picked Asset Panda: Every company has different requirements for managing and tracking assets. I chose Asset Panda because it offers extensive customization options to suit a range of use cases. You can configure the platform to track IT assets, leased equipment, and even vehicles.
Asset Panda Standout Features and Integrations:
Features that impressed me about Asset Panda include its user-friendly interface; I found it relatively straightforward to navigate and customize the platform. Asset Panda also made it easy to track configuration changes of each asset and view its full history. These helped me simplify repair requests and schedule preventative maintenance based on usage.
Integrations are available natively with various platforms, including DocuSign, ServiceNow, Zendesk, Google Workspace, Microsoft Azure Active Directory, and ConnectWise.
Pros and cons
Pros:
- Provides a full maintenance history of your assets
- Mobile apps feature a built-in barcode scanner
- Offers an intuitive interface
Cons:
- Some features like audits, integrations, and depreciation tracking are paid add-ons
- Users report slow response times from customer support
InvGate Assets is an IT asset management software that helps organizations manage their assets, optimize utilization, and maintain the security of their devices.
Why I picked InvGate Assets: The reason I picked InvGate Assets is because it excels at monitoring security compliance. It can detect devices running unauthorized software and prevent them from accessing your network. It can also alert you if any IT assets in your inventory have outdated operating systems so that you can install the latest patches.
InvGate Assets Standout Features and Integrations:
Features that I feel are worth mentioning about InvGate Assets include software metering that provides detailed insights into software usage. This visibility can inform decisions around renewals for software licenses and reduce costs. I also like that InvGate Assets includes remote desktop capabilities to facilitate software distribution and incident management.
Integrations are available natively for platforms like InvGate Service Desk, Windows Remote Desktop (RDP), TeamViewer, Microsoft Azure Active Directory, and Google Workspace. InvGate also offers an API service catalog that lets you connect its platform to more applications.
Pros and cons
Pros:
- Allows you to monitor the entire lifecycle of each asset
- Offers remote desktop capabilities to troubleshoot issues
- Helps you monitor asset compliance and reduce security risks
Cons:
- Some users report issues with charts
- Interface feels outdated
SolarWinds Server & Application Monitor is an IT infrastructure monitoring solution that provides end-to-end visibility of all hardware and software assets across your infrastructure.
Why I picked SolarWinds Server & Application Monitor: I chose SolarWinds because it provides full visibility into all hardware and software assets across public and hybrid cloud environments. It can automatically discover assets in your network and collect information like serial numbers, firmware updates, and warranty status.
SolarWinds Server & Application Monitor Standout Features and Integrations:
Features that set SolarWinds apart, in my opinion, include its ability to detect and track configuration changes across your network. This level of visibility helps IT teams identify the root cause of issues and pinpoint the changes that affect application performance. I also like that its asset tool tracks information like vendor contracts, which makes it easy to plan replacements for aging hardware.
Integrations are available natively for over 1,200 applications and systems, including AWS, Microsoft 365, PostgreSQL, Barracuda, Symantec, Apache, and JSON.
Pros and cons
Pros:
- Comes with configurable inventory reports
- Detects and tracks configuration changes
- Supports over 1,200 applications and vendors out of the box
Cons:
- Some features may require additional configuration
- May be costly to implement for small businesses
ServiceNow IT Asset Management is a comprehensive IT asset management that lets you manage each stage of the asset lifecycle, from acquisition to disposal.
Why I picked ServiceNow IT Asset Management: Managing the lifecycle of an asset can help companies get the most out of their investments. But manually tracking each stage becomes impossible as you add more assets. I put ServiceNow IT Asset Management on this list for its powerful workflows that can automate the entire asset lifecycle, including approval management, equipment provisioning, and disposal order creation.
ServiceNow IT Asset Management Standout Features and Integrations:
Features that I liked about ServiceNow IT Asset Management include its automated workflows for onboarding and offboarding employees. Examples include provisioning assets for new hires and revoking software licenses for departing staff. These workflows can help companies streamline their HR processes.
Integrations are available natively with third-party services like Microsoft Azure Active Directory, IBM BigFix, Jamf Pro, Okta, and OpenLM.
Pros and cons
Pros:
- Lets you set up automated workflows
- Offers excellent customer support
- Automates asset onboarding and offboarding process
Cons:
- Some users report occasional performance hiccups
- May be complex and challenging to set up
Spiceworks Inventory is a free, cloud-based IT inventory management platform that allows you to track your hardware and software assets in one location.
Why I picked Spiceworks Inventory: I picked Spiceworks Inventory because its platform is completely free; nothing is locked behind a paid plan. You can use it to manage unlimited devices and even get premium support. The only caveat is that Spiceworks Inventory is ad-supported, but I didn’t find these ads intrusive during my testing.
Spiceworks Inventory Standout Features and Integrations:
Features that I think make Spiceworks Inventory worth considering include its Connectivity Dashboard, which lets you monitor the connectivity of your network devices, applications, and websites. This helps you determine whether an issue is with your ISP or internal network. You can also integrate the platform with Spiceworks Help Desk (also free) to manage support requests.
Integrations include native options with other products from Spiceworks, including Spiceworks Help Desk and Spiceworks Remote Support. The platform also integrates natively Intel Endpoint Management Assistant (EMA).
Pros and cons
Pros:
- Integrates with other IT management tools from Spiceworks
- Offers asset tracking for unlimited devices and users
- Free and cloud-based
Cons:
- Not suitable for enterprises with a large IT infrastructure
- Some users report slow performance while scanning
NetSuite provides a unified view of your assets. Organizations can also use the software to optimize inventory levels and create sales forecasts.
Why I picked NetSuite: If your company needs to track inventory like physical goods, I highly recommend NetSuite’s inventory management software. It gives you real-time visibility into inventory levels across multiple locations and automatically updates stock counts as customers place orders.
NetSuite Standout Features and Integrations:
Features that caught my eye include its automated inventory management, which uses historical sales data to forecast how much inventory you need to prevent stockouts. You can also set up automations to alert the purchasing manager to place an order if inventory levels reach a certain threshold.
Integrations include pre-built apps that are available through NetSuite Connector. These let you connect NetSuite with a range of third-party services like Adobe Commerce, Shopify, and Amazon Supply Chain.
Pros and cons
Pros:
- Provides advanced reporting and analytics capabilities
- Offers inventory management features
- Integrates with NetSuite’s enterprise resource planning (ERP) system
Cons:
- Has a steep initial learning curve
- May be complex and costly to implement
Other IT Inventory Management Software Options
Still didn’t find what you’re looking for? Here are even more IT inventory management software options that I think are worth checking out:
- Freshservice
Best for automating IT processes
- ManageEngine ServiceDesk Plus
Best for asset life cycle management
- Jira Service Management
Best for managing service requests
- Auvik
Best for network monitoring and troubleshooting
- NinjaOne
Best for endpoint monitoring
- Lansweeper
Best for real-time asset visibility
- SysAid
Best for mobile device management (MDD)
- xAssets
Best for performance and scalability
- EMCO Network Inventory
Best for small businesses
- KIBO
Best for inventory and order routing
- Total Network Inventory
Best for software and license audits
- Ivanti Neurons
Best for managing software spend
- Open-AudIT
Best open-source inventory management option
- Snipe-IT
Best for customer support
Selection Criteria For IT Inventory Management Software
Want to know how I shortlisted the best IT inventory management software? Here are the selection criteria that I followed:
Core Functionality
Here are the core functionalities of IT inventory management software that I looked for when creating my list:
- Allows you to automatically discover assets across your infrastructure
- Enables you to map out relationships between each asset
- Allows you to manage and respond to service requests
- Alerts you when software licenses are about to expire
- Provides you with visibility into software usage and spending
Key Features
I prioritized tools with the following features:
- CMBD: This one’s a no-brainer. The purpose of a CMDB is to store key information about your hardware and software assets, like serial numbers.
- Incident management: Users will undoubtedly require support, so I looked for platforms with features for tracking and resolving incidents.
- Remote desktop: This feature enables technicians to install updates and troubleshoot issues even if they don’t have physical access to a computer.
- No-code automations: Automations help reduce repetitive tasks and free IT teams to focus on more important work.
- Reports: Companies need software with advanced reporting capabilities to make informed decisions about their assets.
Usability
There’s often an initial learning curve when adopting new software, but that doesn’t mean users should have to spend days studying the platform to get value out of it. I picked solutions that made tracking IT assets and checking their status easy.
People Also Ask
Here are some answers to frequently asked questions about IT inventory management software:
What is an asset inventory checklist?
What are the different types of IT assets?
Why is inventory tracking important in cyber security?
Next Steps
An estimated 76% of IT teams say their company’s use of endpoint devices has increased since the global pandemic. As networks grow increasingly complex, IT inventory management software is more important than ever.
These tools can help you operate more efficiently, helping harden your security posture to better prevent attackers from exploiting vulnerabilities in your network devices. They can help you securely onboard new devices, identify outdated and vulnerable devices to offboard, and provide a “single source of truth” for your assets to better enforce compliance with security policies.
Use this list of the best IT inventory management software to help you find the right solution to protect and manage your unique network. And subscribe to The CTO Club newsletter for more insights from industry experts.