10 Best IT Asset Management Software Shortlist
Managing IT assets can be challenging, especially with hybrid work and multiple software tools in use. IT asset management software helps keep everything organized by tracking hardware, software, and licenses in one place.
It saves time, reduces costs, and ensures compliance, whether you’re running a small business or a large company. I’ve reviewed and compared the best IT asset management software to help you find the right fit for your team.
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Best IT Asset Management Software Summary
This comparison chart summarizes pricing details for my top IT asset management software selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for automating the entire IT asset lifecycle | Free trial available | From $8/user/month (billed annually) | Website | |
| 2 | Best for full device lifecycle visibility | 30-day free trial + free demo available | From $149/technician/month (billed annually) | Website | |
| 3 | Best for custom asset fields and attributes | Free trial + free plan available | Pricing upon request | Website | |
| 4 | Best for intuitive asset management interface | 14-day free trial + free demo available | From $19/agent/month (billed annually) | Website | |
| 5 | Best for remote device discovery | Free trial + demo available | From $12/device/year | Website | |
| 6 | Best for IT asset and license management | Free trial available | From $300/month | Website | |
| 7 | Best for global asset management | Free demo available | from $5/person/month | Website | |
| 8 | Best for managed service providers | 21-day free trial + free demo available | From $149/technician/month (billed annually) | Website | |
| 9 | Best for automated patch management | Free trial + free demo available | Pricing upon request | Website | |
| 10 | Best for preventive IT maintenance automation | Free plan available | From $28/user/month | Website |
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Rippling IT
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
Reftab
Visit Website -
Freshservice
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6
Best IT Asset Management Software Reviews
Below are my detailed summaries of the best IT asset management software that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Rippling IT helps your team manage everything related to people operations, including IT assets, from one place. With its centralized platform, you can automate device management, track inventory, and control access for new hires or exiting employees.
Why I Picked Rippling IT: Rippling IT is a strong choice for IT asset management because it offers tools to automate the entire lifecycle of your assets. You can assign devices, monitor their status, and even retrieve them when employees leave. It’s easy to see what’s available, who’s using what, and where your inventory gaps are. The platform even handles device provisioning and remote lock/wipe options, so your IT team can manage devices from anywhere.
Standout features & integrations:
Some standout features include automated onboarding and offboarding processes and integrations with over 600 apps. Rippling IT also supports single sign-on (SSO), multi-factor authentication (MFA), and real-time device monitoring. Available integrations include Google Workspace, Microsoft 365, Slack, Zoom, AWS, and Dropbox.
Pros and Cons
Pros:
- Remote device lock and wipe capabilities
- Customizable workflow automation
- Support for onboarding and offboarding employees and their devices
Cons:
- Not all features may be necessary for smaller operations
- Can be complex to set up initially
Atera is an IT management platform that helps you oversee your organization’s hardware assets, software environments, and IT operations. It combines asset management, remote monitoring, automation, and helpdesk features into a single centralized system.
Why I picked Atera:
Atera makes it easy to track your IT assets throughout their entire lifecycle—from onboarding to retirement—so you always know where devices are, who’s using them, and what condition they’re in. I also appreciate Atera’s pay-per-technician model, which allows unlimited endpoint management without hidden fees. This is ideal for growing IT teams looking to consolidate asset tracking, remote maintenance, and IT support into one streamlined platform.
Atera Standout Features and Integrations:
Atera’s combination of Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) lets you manage both hardware assets and IT support operations from one place. Other standout features include automated patch management, proactive alerts, and remote access tools like Splashtop and TeamViewer to assist with troubleshooting. Atera also supports automated onboarding and offboarding, helping IT teams manage device assignments and permissions efficiently. Integrations include Microsoft Teams, Slack, WhatsApp Notifications, Microsoft Outlook, Asana, ClickUp, Acronis Cyber Protect Cloud, Salesforce, Jira Software Cloud, Google Chat, Azure Active Directory, Okta, Freshservice, RingCentral, Google Sheets, and ChatGPT (OpenAI).
Pros and Cons
Pros:
- Centralizes ticketing, RMM, PSA, and asset management
- Proactive issue detection and automation options
- Detailed reporting and client-facing dashboards
Cons:
- Learning curve for new users due to breadth of features
- Some limitations in PSA and billing features
New Product Updates from Atera
Atera Enhances IT Autopilot With Automation and File Support
Atera’s IT Autopilot gets three major boosts: you can now attach common files for deeper analysis, automate IT tasks with clear workflows, and choose how the system follows up when users go silent. These updates help streamline IT operations and improve resolution efficiency. For more information, visit Atera’s official site.
Reftab is an IT asset management platform built for teams that need better control over hardware, software, and employee-assigned equipment. It helps IT teams replace scattered spreadsheets with asset tracking, check-in/check-out workflows, license management, maintenance scheduling, and location-based inventory visibility.
Who Is Reftab Best For?
Reftab is a good fit for IT teams in small to mid-sized organizations that need a straightforward way to track and manage physical and digital assets.
Why I Picked Reftab
I picked Reftab because it gives IT teams detailed control over how they organize and track asset records. You can use unlimited custom fields to capture asset-specific details, such as device condition, warranty dates, assigned users, or location data, without relying on a fixed template. I also like that Reftab supports custom status labels, so your team can reflect real asset workflows like “In Repair,” “Available,” or “Awaiting Disposal.” This makes it a good fit for teams that need flexible hardware lifecycle tracking across different asset types and locations.
Reftab Key Features
Some other Reftab features help IT teams manage asset movement, licenses, audits, and field updates:
- Check-in/check-out tracking: Log asset loans to users or locations, set due dates, and send overdue alerts automatically.
- Software license management: Track license counts, assigned users, renewal dates, and expiration dates across your software inventory.
- Barcode and QR code scanning: Generate custom asset labels and scan them using Reftab’s mobile app for iOS or Android.
- Audit logs: Review asset changes, assignments, and status updates to maintain a clear record of inventory activity.
Reftab Integrations
Integrations include Microsoft Intune, Jamf Pro, Microsoft 365, Zendesk, Kandji, Jira Cloud, Lansweeper, Okta, Slack, and Workday.
Pros and Cons
Pros:
- Syncs device data from tools like Intune and Jamf
- Supports barcode scanning through iOS and Android mobile apps
- Tracks hardware, software, users, and locations in one system
Cons:
- Automated discovery depends heavily on connected third-party integrations
- Advanced setup may require configuring fields, labels, and workflows
Freshservice is an asset management solution designed with a keen emphasis on user experience. By streamlining complex processes into an intuitive interface, it caters to both end users and IT professionals. Given its design philosophy, it stands out as the go-to option for teams that prioritize a user-friendly asset management experience.
Why I Picked Freshservice: Among the myriad of tools I analyzed, Freshservice emerged as a distinct choice due to its clear dedication to a user-centric interface. I selected it not only for its refined aesthetics but also for how it simplifies intricate asset management tasks. For organizations that aim to empower their end users with an easy-to-navigate system, I determined that Freshservice is the best fit.
Standout features & integrations:
Freshservice boasts a customizable dashboard that adapts to varying user preferences, ensuring every user finds what they need without hassle. Its robust customer support features ensure that help is always at hand, enhancing user confidence. Integration-wise, Freshservice is versatile, with compatibility that includes popular platforms and even extends to iOS devices, adding mobility to its list of strengths.
Pros and Cons
Pros:
- Strong customer support infrastructure ensures user queries are addressed promptly
- Customizable dashboard caters to diverse user needs
- A highly intuitive interface reduces the learning curve for end users
Cons:
- Configuration options could be overwhelming for novice users
- Mobile app experience may vary across devices
- Some features might be locked behind higher-priced tiers
New Product Updates from Freshservice
Freshservice Adds Email and Mailbox Audit Logs
Freshservice now adds audit logs for Email Settings and Mailboxes, letting admins track actions, changes, and timestamps across workspaces for better visibility and control. For more information, visit Freshservice's official site.
PDQ Connect is a cloud-based IT asset management and endpoint management tool that gives you real-time visibility into your Windows device inventory, installed software, hardware details, and patch status across your environment.
Who Is PDQ Connect Best For?
PDQ Connect is a good fit for IT teams managing distributed Windows environments who need a straightforward way to track device inventory and software across remote or cloud-connected endpoints.
Why I Picked PDQ Connect
I've included PDQ Connect in my top picks because its cloud-native architecture means devices don't need to be on a corporate network or VPN to be discovered and inventoried. I like that once the lightweight agent is deployed to a remote Windows device, it starts reporting back hardware details, installed software, and system info in real time. For distributed or cloud-first environments, that agent-based discovery model removes a lot of the traditional network dependency headaches.
PDQ Connect Key Features
- Custom fields: Add your own data points to any device record to capture asset details that PDQ Connect doesn't track by default.
- Dynamic device groups: Automatically organize devices into groups based on inventory attributes like OS version, installed software, or custom field values.
- Custom scanners: Pull additional data from registry keys or files on managed devices to extend your inventory beyond standard hardware and software fields.
- Automated reports: Schedule inventory reports to run and deliver to your inbox on a recurring basis.
PDQ Connect Integrations
PDQ Connect offers native integrations with Microsoft Entra ID and Freshworks (including Freshservice and Freshdesk). It also provides a REST API for custom integrations.
Pros and Cons
Pros:
- Real-time event-driven endpoint inventory scans
- 500+ pre-built packages updated quickly
- Manages off-network devices without VPN
Cons:
- Minimum of 100 devices required
- Agent can silently go inactive sometimes
Setyl is a cloud-based IT management platform that provides comprehensive oversight of your organization's assets, software applications, licenses, users, vendors, and expenditures. It consolidates all these elements into a single, centralized system, offering full visibility and control over your IT infrastructure.
Why I picked Setyl: You can track the entire lifecycle of each asset—from acquisition to disposal—so you can make informed decisions about maintenance and replacements. I also like its comprehensive software asset register. This feature consolidates all your SaaS subscriptions, software licenses, installed applications, and service contracts into a single, centralized platform. You can record and manage key data such as contracts, pricing structures, renewal dates, assigned users, application owners, and linked hardware devices, giving you a clear and organized overview of your software assets.
Setyl Standout Features and Integrations:
Other standout features include employee onboarding and offboarding workflows to streamline the assignment and retrieval of devices and licenses. Additionally, Setyl offers detailed activity logs as well as archiving workflows, allowing you to keep a record of all changes and prepare for security audits. The platform integrates with Google Workspace, Microsoft 365, Atera, CDW, CrowdStrike, JumpCloud, Google Endpoint Management, Okta, NinjaOne, NetSuite, Xero, Zoom, Slack, BambooHR, ADP Workforce Now, Zendesk, Jira Service Management, Workday, and more.
Pros and Cons
Pros:
- Unlimited assets included in price
- Assistance with setup offered as standard
- Software and hardware asset management in one
Cons:
- No native mobile app
- Doesn’t offer the complex functionalities that may be needed for large enterprise organizations
Deel is a comprehensive platform designed to support global HR, payroll, and IT operations, making it a versatile solution for companies with international teams. Originally built for hiring and compliance across borders, Deel has expanded its offerings by incorporating IT management through the acquisition of Hofy.
Why I Picked Deel: Deel can handle equipment procurement, deployment, and tracking across 130+ countries. For companies managing global teams, this kind of reach is crucial for maintaining smooth operations without worrying about complex logistics, customs, or compliance issues. Deel also excels in providing real-time visibility over all physical assets like laptops and other hardware, including those owned or leased from third-party vendors, giving businesses control over asset health and inventory on a global scale.
Standout features & integrations:
Additional standout features include robust 24/7 global support, which ensures that employees can resolve technical issues quickly no matter where they are, and the platform’s ability to automate device refresh cycles, saving companies both time and costs. Deel integrates with key tools like Apple Business Manager, Windows Autopilot, Okta, OneLogin, Rippling, and Workday.
Pros and Cons
Pros:
- Can combine HR and IT asset management in one
- Helps automate asset workflows
- Supports equipment deployment in over 130 countries
Cons:
- May not be ideal for teams with very complex IT asset needs
- Doesn't offer features beyond device management, like network and server management
SuperOps is a PSA-RMM platform designed for MSPs, offering features such as asset, policy, patch, and client management. It automates time-consuming tasks for MSP companies, such as server checking, updating, and restarting, saving them the time and effort associated with manual work.
Why I Picked SuperOps: The asset management feature simplifies the process of managing and performing tasks on assets, ensuring they are always patched and equipped with the necessary software. SuperOps also excels in automation capabilities, including user-friendly scripting and ticket automation modules. I also appreciate its intuitive interface, which makes for easier adoption for new technicians.
Standout features & integrations:
Standout features include policy, patch, alert, and desktop management, as well as tools for remote access. It also offers a service desk, scheduling, reporting, project management, and contract and client management with the ability to manage invoices and payments. It supports integrations with tools like Splashtop, TeamViewer, Bitdefender, Xero, QuickBooks, Stripe, SentinelOne, Guardz, Hudu, Emsisoft, Microsoft Azure, and Webroot.
Pros and Cons
Pros:
- Easy-to-learn platform
- RMM and PSA tools in one platform
- Automates time-consuming tasks
Cons:
- Client portal could be improved
- Limited support for other languages
New Product Updates from SuperOps
SuperOps Adds HTML Support for Ticket Closure Emails
SuperOps introduces HTML embedding for ticket closure emails. This update allows teams to include custom content such as CSAT survey links and branded elements in resolution emails. For more information, visit SuperOps’ official site.
Heimdal caters to the diverse needs of industries like healthcare, education, and government, offering a versatile IT asset management solution. Designed for IT professionals and managed service providers (MSPs), Heimdal emphasizes automated patch management, vulnerability management, and comprehensive endpoint security. By integrating with third-party tools such as ConnectWise and Autotask, it ensures a streamlined workflow and enhanced compliance with industry standards.
Why I Picked Heimdal
I picked Heimdal for its distinctive ability to automate patch management, a crucial aspect of IT asset management that directly addresses the challenge of keeping software up-to-date and secure. Heimdal's platform automates patch deployment across a wide range of third-party applications, ensuring rapid delivery and compliance. Additionally, its integration capabilities with tools like ConnectWise and Autotask support a seamless IT management experience, making it a practical choice for organizations looking to enhance their IT operations and security posture.
Heimdal Key Features
In addition to its robust patch management capabilities, I also found that Heimdal offers several other valuable features:
- Threat Hunting: Provides proactive tools for detecting and responding to potential threats before they escalate.
- Unified Endpoint Management: Streamlines the management of all endpoints within an organization, enhancing operational efficiency.
- Privileged Access Management: Secures sensitive accounts and sessions, reducing the risk of unauthorized access.
- Extended Detection & Response (XDR): Integrates various security measures to deliver comprehensive protection against cyber threats.
Heimdal Integrations
Native integrations are not currently listed by Heimdal; however, the platform supports API-based custom integrations.
Pros and Cons
Pros:
- Detailed asset and license visibility
- Strong vulnerability and threat detection
- Automates patching across endpoints
Cons:
- Interface requires onboarding time
- No native integrations available
Limble is a cloud-based computerized maintenance management system (CMMS) and asset management platform designed to streamline maintenance and asset tracking operations. It offers a user-friendly interface and mobile accessibility, making it an excellent tool for managing assets efficiently and reducing downtime.
Why I Picked Limble: IT teams often need to manage and maintain a wide range of physical assets, including servers, network devices, laptops, and peripherals. Limble's work order management system allows for efficient scheduling and prioritization of maintenance tasks, ensuring that all IT assets are properly maintained. Additionally, its asset management features provide detailed information on equipment lifecycle, helping IT teams make informed decisions about asset utilization and replacement.
Standout features & integrations:
Some standout features of Limble include its intuitive dashboard, customizable reporting, preventive maintenance scheduling, barcode scanning, vendor management, and inventory control. Available integrations include Zapier, QuickBooks, Salesforce, Microsoft Teams, Slack, Jira, ServiceNow, and Google Workspace.
Pros and Cons
Pros:
- Automated preventative maintenance scheduling
- Mobile-friendly for on-the-go access
- Customizable dashboards
Cons:
- Automated reporting could be more robust
- Limited offline functionality
Other IT Asset Management Software
Here are some additional IT asset management software options that didn’t make it onto my shortlist, but are still worth checking out:
- Device42
For comprehensive IT asset visualization
- SolarWinds Service Desk
For incident and asset correlation
- InvGate Asset Management
For simplifying IT asset onboarding
- Josys
For unified SaaS and device management
- Jira Service Management
For linking assets to requests
- IBM Flexera One
For software license optimization
- OpenText Asset Management X
For enterprise-level asset scalability
- Ivanti Neurons for ITAM
For proactive IT asset insights
- ServiceNow IT Asset Management (ITAM)
For unified IT operations
- ScalePad
For configuration management
IT Asset Management Software Selection Criteria
When selecting the best IT asset management software to include in this list, I considered common buyer needs and pain points like efficient asset tracking and compliance management. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Asset tracking and inventory management
- License management and compliance
- Hardware lifecycle management
- Financial management and budgeting
- Reporting and analytics
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Automated discovery of assets
- Real-time monitoring and alerts
- Integration with third-party tools
- Customizable reporting dashboards
- Predictive analytics for asset lifecycle
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive user interface
- Easy navigation and accessibility
- Customizable user experience
- Minimal learning curve
- Aesthetic design quality
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos and tutorials
- Access to interactive product tours
- Comprehensive onboarding templates
- Supportive chatbots and helpdesk
- Regular webinars and live demos
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 availability of support
- Access to dedicated account managers
- Response time to inquiries
- Availability of comprehensive knowledge base
- Multi-channel support options
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing models
- Features offered at each pricing tier
- Discounts for annual subscriptions
- Cost versus benefits analysis
- Flexibility in pricing plans
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Commonly reported pain points
- Praised features by users
- Frequency of positive versus negative reviews
- User feedback on customer service quality
How to Choose IT Asset Management Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Can the tool grow with your business? Consider future needs and whether the software can handle increased asset volume without extra costs or performance issues. |
| Integrations | Does it connect with your current systems? Check for compatibility with tools like ERP, CRM, and other IT management systems to ensure seamless workflows. |
| Customizability | Can you tailor the tool to your processes? Look for options to modify workflows, reports, and dashboards to fit your specific operational needs. |
| Ease of use | Is it user-friendly for your team? Evaluate the interface design and how quickly your team can learn to use the software effectively. |
| Implementation and onboarding | How complex is the setup? Assess the time and resources required to get up and running, and whether the vendor provides sufficient support during this phase. |
| Cost | Does it fit your budget? Compare the pricing plans, hidden fees, and whether the cost aligns with the value it provides based on your requirements. |
| Security safeguards | Are your assets protected? Ensure the software has encryption, access controls, and complies with security standards to protect sensitive data. |
| Compliance requirements | Does it meet industry standards? Verify if the software supports compliance with regulations specific to your industry or region, such as GDPR or HIPAA. |
What Is IT Asset Management Software?
IT asset management software is a tool used to track, manage, and optimize IT assets throughout their lifecycle. IT professionals, such as asset managers and IT administrators, generally use these tools to improve efficiency and ensure compliance. Asset tracking, license management, and reporting features help with maintaining an organized inventory and making informed decisions. Organizations with complex data center operations may also benefit from specialized DCIM software for infrastructure management. These tools provide overall value by reducing costs and enhancing asset utilization.
Features
When selecting IT asset management software, keep an eye out for the following key features:
- Asset tracking: Helps you maintain an accurate inventory of hardware and software assets, ensuring you know what you have and where it is at all times.
- License management: Allows you to manage software licenses effectively, ensuring compliance and avoiding costly fines.
- Lifecycle management: Tracks assets from acquisition to disposal, helping you maximize asset value and plan for replacements.
- Automated discovery: Automatically identifies and records new assets on the network, saving time and reducing manual errors.
- Reporting and analytics: Provides insights into asset usage and performance, helping you make informed decisions and optimize resource allocation.
- Compliance management: Ensures adherence to industry regulations and standards, reducing risk and protecting your organization.
- Financial management: Helps you manage asset-related expenses and budgets, improving cost control and financial planning.
- Integration capabilities: Connects with other IT systems and tools, ensuring smooth data flow and unified operations.
- User-friendly interface: Offers an intuitive design that makes it easy for your team to navigate and use the software effectively.
- Security features: Protects sensitive data with encryption and access controls, ensuring your assets are secure from threats.
Benefits
Implementing IT asset management software provides several benefits for your team and your business. Here are a few you can look forward to:
- Cost savings: By optimizing asset usage and avoiding unnecessary purchases, you can reduce operational expenses significantly.
- Improved compliance: Ensures your organization meets industry standards and avoids penalties through effective license and compliance management.
- Enhanced decision-making: Provides valuable insights through reporting and analytics, helping you make informed decisions about asset allocation and budgeting.
- Increased efficiency: Automates manual tasks like asset tracking and discovery, saving time and reducing errors.
- Better security: Protects sensitive data with robust security features, ensuring your assets are safe from unauthorized access.
- Streamlined operations: Integrates with other IT systems, providing a unified view of operations and enhancing workflow efficiency.
Costs & Pricing
Selecting IT asset management software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more, similar to choosing IT procurement software solutions. The table below summarizes common plans, their average prices, and typical features included in IT asset management software solutions:
Plan Comparison Table for IT Asset Management Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic asset tracking, limited reporting, and community support. |
| Personal Plan | $5-$25/user/month | Asset tracking, basic reporting, email support, and limited integrations. |
| Business Plan | $30-$60/user/month | Advanced reporting, license management, phone support, and more integrations. |
| Enterprise Plan | $65-$120/user/month | Customizable dashboards, full lifecycle management, dedicated support, and API access. |
IT Asset Management Software FAQs
Here are some answers to common questions about IT asset management software:
What is the primary purpose of IT asset management software?
The primary purpose of IT asset management software is to track and manage an organization’s IT assets throughout their lifecycle. This includes monitoring hardware and software inventory, ensuring compliance with licenses, and optimizing asset usage. Proper asset management can reduce costs and improve operational efficiency.
How does IT asset management software integrate with existing systems?
IT asset management software often integrates with systems like ERP, CRM, and help desk tools. Integration allows for seamless data exchange, reducing manual entry and errors. Before purchasing, check if the software supports APIs or native integrations with your current systems to ensure compatibility.
Can IT asset management software help with compliance?
Yes, IT asset management software can help with compliance by tracking software licenses and ensuring they align with vendor agreements. It provides reports and alerts for upcoming renewals and audits. This proactive approach reduces the risk of non-compliance penalties and keeps your organization in good standing.
How do I choose the right IT asset management software for my business?
To choose the right IT asset management software, start by assessing your organization’s specific needs and budget. Consider factors like scalability, ease of use, and integration capabilities. Demo a few options to see which one aligns best with your workflows and offers the features you need.
What’s Next:
If you're in the process of researching IT asset management software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.
