CTO’s Guide to The 25 Best IT Asset Management Software

OfficeSpace is a workplace management platform designed to help teams organize and oversee their physical work environments. 

Why I Picked OfficeSpace: OfficeSpace's asset management features are particularly relevant for IT asset management. The platform allows users to create a digital inventory of assets, including detailed information such as serial numbers, purchase costs, warranty expirations, and depreciation details. This centralized system helps IT teams keep track of equipment like laptops, monitors, and other devices, ensuring that all assets are accounted for and maintained properly. 

Standout features & integrations:

Another key feature is the automation of maintenance schedules and work orders. OfficeSpace enables users to set up recurring maintenance tasks and automatically generate work orders when certain conditions are met, such as low inventory levels or upcoming warranty expirations. Integrations include Microsoft Teams, Google Workspace, Slack, Office 365, and Zoom.

Setyl is a cloud-based IT management platform that provides comprehensive oversight of your organization's assets, software applications, licenses, users, vendors, and expenditures. It consolidates all these elements into a single, centralized system, offering full visibility and control over your IT infrastructure.

Why I picked Setyl: You can track the entire lifecycle of each asset—from acquisition to disposal—so you can make informed decisions about maintenance and replacements. I also like its comprehensive software asset register. This feature consolidates all your SaaS subscriptions, software licenses, installed applications, and service contracts into a single, centralized platform. You can record and manage key data such as contracts, pricing structures, renewal dates, assigned users, application owners, and linked hardware devices, giving you a clear and organized overview of your software assets.

Setyl Standout Features and Integrations:

Other standout features include employee onboarding and offboarding workflows to streamline the assignment and retrieval of devices and licenses. Additionally, Setyl offers detailed activity logs as well as archiving workflows, allowing you to keep a record of all changes and prepare for security audits. The platform integrates with Google Workspace, Microsoft 365, Atera, CDW, CrowdStrike, JumpCloud, Google Endpoint Management, Okta, NinjaOne, NetSuite, Xero, Zoom, Slack, BambooHR, ADP Workforce Now, Zendesk, Jira Service Management, Workday, and more.

Deel is a comprehensive platform designed to support global HR, payroll, and IT operations, making it a versatile solution for companies with international teams. Originally built for hiring and compliance across borders, Deel has expanded its offerings by incorporating IT management through the acquisition of Hofy.

Why I Picked Deel: Deel can handle equipment procurement, deployment, and tracking across 130+ countries. For companies managing global teams, this kind of reach is crucial for maintaining smooth operations without worrying about complex logistics, customs, or compliance issues. Deel also excels in providing real-time visibility over all physical assets like laptops and other hardware, including those owned or leased from third-party vendors, giving businesses control over asset health and inventory on a global scale. 

Standout features & integrations:

Additional standout features include robust 24/7 global support, which ensures that employees can resolve technical issues quickly no matter where they are, and the platform’s ability to automate device refresh cycles, saving companies both time and costs. Deel integrates with key tools like Apple Business Manager, Windows Autopilot, Okta, OneLogin, Rippling, and Workday.

SysAid offers a unified platform where your IT team can manage hardware and software assets, track their lifecycle, and tie that data directly into your help desk and service workflows — particularly appealing if you oversee infrastructure across multiple locations or support a large number of users.

Why I Picked SysAid

I picked SysAid because it blends IT asset tracking and help desk workflows so that asset data stays connected to support tickets — giving your team full context when troubleshooting hardware or license issues. Its automated discovery and inventory tools gather hardware and software data across your network, while its integration with the service desk ensures that incidents are linked to the correct assets. This unified view makes it easier for you to spot outdated software, manage license compliance, and respond to hardware problems.

SysAid Key Features

In addition to the asset-tracking and service-desk linkage I mentioned above, SysAid offers several other features that enhance IT asset management:

• CMDB (Configuration Management Database): Lets you map relationships between devices, services, and users, giving a holistic view of how assets are connected across your infrastructure.
• Remote control: Enables your support agents to securely access and manage computers from a distance, which helps troubleshoot hardware and software issues without needing physical access.
• Software license tracking: Tracks installed software across devices and monitors license usage and renewals — helping you stay compliant and avoid unnecessary licensing spend.
• Patch management: Allows deploying software patches to one or many devices based on customized policies, helping you keep systems secure and up to date across your network.

SysAid Integrations

Integrations include Microsoft Active Directory, Azure Active Directory, LDAP, SAML, Google Workspace, Microsoft 365, VMware, AWS, and SCCM. An API is also available for custom integrations.

Freshservice is an asset management solution designed with a keen emphasis on user experience. By streamlining complex processes into an intuitive interface, it caters to both end users and IT professionals. Given its design philosophy, it stands out as the go-to option for teams that prioritize a user-friendly asset management experience.

Why I Picked Freshservice: Among the myriad of tools I analyzed, Freshservice emerged as a distinct choice due to its clear dedication to a user-centric interface. I selected it not only for its refined aesthetics but also for how it simplifies intricate asset management tasks. For organizations that aim to empower their end users with an easy-to-navigate system, I determined that Freshservice is the best fit.

Standout features & integrations:

Freshservice boasts a customizable dashboard that adapts to varying user preferences, ensuring every user finds what they need without hassle. Its robust customer support features ensure that help is always at hand, enhancing user confidence. Integration-wise, Freshservice is versatile, with compatibility that includes popular platforms and even extends to iOS devices, adding mobility to its list of strengths.

Jira Service Management, developed by Atlassian, combines service desk functionality with IT service management features. It helps IT teams track incidents, requests, and assets in one platform while supporting collaboration between IT and development teams.

Why I Picked Jira Service Management: I chose Jira Service Management for this list because of its ability to connect work items directly to assets, giving IT teams complete context when handling requests. This visibility ensures that asset data and configuration details are always tied to the service experience, which is especially helpful when troubleshooting. I also like that Jira Service Management includes customizable service level agreements (SLAs), letting you define and measure performance against clear benchmarks. Together, these capabilities make it easier to stay aligned with team goals while managing complex IT environments.

Standout features & integrations

Jira Service Management includes a self-service portal for employees, request queues for efficient ticket handling, and a configuration management database (CMDB) that shows relationships between assets. Automation helps keep asset data accurate, while the Assets Discovery tool supports real-time visibility. Available integrations include Dynatrace, New Relic, Grafana, ServiceNow, Freshdesk, GitHub, GitLab, Jenkins, Microsoft Azure, Google Cloud’s operations suite, Slack, and Microsoft Teams.

Rippling IT helps your team manage everything related to people operations, including IT assets, from one place. With its centralized platform, you can automate device management, track inventory, and control access for new hires or exiting employees.

Why I Picked Rippling IT: Rippling IT is a strong choice for IT asset management because it offers tools to automate the entire lifecycle of your assets. You can assign devices, monitor their status, and even retrieve them when employees leave. It’s easy to see what’s available, who’s using what, and where your inventory gaps are. The platform even handles device provisioning and remote lock/wipe options, so your IT team can manage devices from anywhere.

Standout features & integrations:

Some standout features include automated onboarding and offboarding processes and integrations with over 600 apps. Rippling IT also supports single sign-on (SSO), multi-factor authentication (MFA), and real-time device monitoring. Available integrations include Google Workspace, Microsoft 365, Slack, Zoom, AWS, and Dropbox.

Atera is an IT management platform that helps you oversee your organization’s hardware assets, software environments, and IT operations. It combines asset management, remote monitoring, automation, and helpdesk features into a single centralized system.

Why I picked Atera:

Atera makes it easy to track your IT assets throughout their entire lifecycle—from onboarding to retirement—so you always know where devices are, who’s using them, and what condition they’re in. I also appreciate Atera’s pay-per-technician model, which allows unlimited endpoint management without hidden fees. This is ideal for growing IT teams looking to consolidate asset tracking, remote maintenance, and IT support into one streamlined platform.

Atera Standout Features and Integrations:

Atera’s combination of Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) lets you manage both hardware assets and IT support operations from one place. Other standout features include automated patch management, proactive alerts, and remote access tools like Splashtop and TeamViewer to assist with troubleshooting. Atera also supports automated onboarding and offboarding, helping IT teams manage device assignments and permissions efficiently. Integrations include Microsoft Teams, Slack, WhatsApp Notifications, Microsoft Outlook, Asana, ClickUp, Acronis Cyber Protect Cloud, Salesforce, Jira Software Cloud, Google Chat, Azure Active Directory, Okta, Freshservice, RingCentral, Google Sheets, and ChatGPT (OpenAI).

SuperOps is a PSA-RMM platform designed for MSPs, offering features such as asset, policy, patch, and client management. It automates time-consuming tasks for MSP companies, such as server checking, updating, and restarting, saving them the time and effort associated with manual work.

Why I Picked SuperOps: The asset management feature simplifies the process of managing and performing tasks on assets, ensuring they are always patched and equipped with the necessary software. SuperOps also excels in automation capabilities, including user-friendly scripting and ticket automation modules. I also appreciate its intuitive interface, which makes for easier adoption for new technicians.

Standout features & integrations:

Standout features include policy, patch, alert, and desktop management, as well as tools for remote access. It also offers a service desk, scheduling, reporting, project management, and contract and client management with the ability to manage invoices and payments. It supports integrations with tools like Splashtop, TeamViewer, Bitdefender, Xero, QuickBooks, Stripe, SentinelOne, Guardz, Hudu, Emsisoft, Microsoft Azure, and Webroot.

InvGate Asset Management is an IT asset management solution that helps you discover, centralize, and manage your organization's physical, virtual, and cloud assets. It offers a unified view of your IT infrastructure, enabling better decision-making and operational efficiency. 

Why I Picked InvGate: I chose InvGate Asset Management for its ability to simplify the onboarding process with multiple methods to build your inventory. These methods include Agent-based installations, Agentless discovery, manual entry, and third-party integrations with tools like Lansweeper, FileWave, VMware, Intune, and Jamf.

The platform also lets you automate asset lifecycle management. It helps IT teams track hardware assets from procurement to disposal while leveraging smart automation to enforce policies and categorize assets. Custom fields allow you to track asset details specific to your organization, from lifecycle data to usage policies and compliance.

Standout features & integrations:

Other features include inventory creation flexibility and IT spend optimization with insights into software usage, license assignments, and asset utilization. Additionally, when combined with InvGate’s IT service management (ITSM) solution, organizations can create advanced workflows that connect asset management with service requests, incidents, and change management processes. Asset data can be imported via integrations with platforms like Lansweeper, FileWave, VMware, Intune, Jamf, Microsoft Active Directory, and Okta.