20 Best Managed IT Services in New York Reviewed in 2025
Best Managed IT Services in New York Shortlist
Here’s my shortlist of the best managed IT service providers in New York:
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The best managed IT services handle infrastructure, support, security, and maintenance so your team can focus on growth instead of firefighting technical issues. A good provider helps prevent downtime, keeps your systems updated, and fills gaps in expertise without adding headcount.
In New York, many teams turn to managed IT services when they're dealing with unreliable internal systems, trying to meet compliance deadlines, or don’t have the staff to support hybrid work environments. These challenges make it hard to stay secure, productive, and responsive.
I’ve worked with SaaS and enterprise teams to evaluate managed service providers across industries—looking closely at their support speed, system reliability, and adaptability to complex environments.
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This guide breaks down the top providers in New York that actually deliver consistent, transparent support and measurable results.
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Best Managed IT Services New York Summary
This comparison chart summarizes pricing details for my top managed IT services in New York selections to help you find the best one for your budget and business needs.
| Service | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for disaster recovery | Free consultation available | Pricing upon request | Website | |
| 2 | Best for cybersecurity expertise | Not available | Pricing upon request | Website | |
| 3 | Best for data protection | Not available | Pricing upon request | Website | |
| 4 | Best for ERP solutions | Not available | Pricing upon request | Website | |
| 5 | Best for small business focus | Free consultation available | Pricing upon request | Website | |
| 6 | Best for rapid response times | Free assessment available | Pricing upon request | Website | |
| 7 | Best for healthcare IT support | Free discovery call available | Pricing upon request | Website | |
| 8 | Best for cloud services | Free consultation available | Pricing upon request | Website | |
| 9 | Best for proactive monitoring | Not available | Pricing upon request | Website | |
| 10 | Best for legal industry focus | Not available | Pricing upon request | Website |
Best Managed IT Services New York Reviews
Below are my detailed summaries of the best managed IT services providers in New York that made it onto my shortlist. My reviews offer a look at each provider’s key services, unique specialties, and pros & cons to help you find the best one for your needs.
ETech 7 offers managed IT services, disaster recovery, and cloud solutions, catering primarily to small and medium-sized businesses. Their services support business functions such as network management and data protection, ensuring smooth IT operations.
Why I picked ETech 7: They focus on disaster recovery, providing your business with strategies to quickly recover from unexpected events. Their network management services help maintain reliable connections and prevent downtime. With their data protection solutions, you can safeguard critical information, ensuring business continuity even during disruptions.
Standout Services: IT consulting offers your team expert advice on aligning technology with business goals and addressing strategic challenges. Cloud services provide scalable solutions for data storage and access, enhancing flexibility and operational efficiency.
Target industries: Healthcare, finance, legal, manufacturing, and education
Specialties: Disaster recovery, managed IT services, cloud solutions, network management, and IT consulting
Pros and cons
Pros:
- Strong data protection services
- Scalable cloud solutions
- Reliable network management
Cons:
- May not suit very large enterprises
- Must contact for full info
Manhattan Tech Support provides managed IT services, cloud solutions, cybersecurity, and IT consulting, primarily for industries such as finance, healthcare, and legal. Their main client base consists of small to mid-sized businesses seeking reliable IT support.
Why I picked Manhattan Tech Support: They offer specialized cybersecurity services that protect your business from emerging threats. With 24/7 support, your team can rely on immediate assistance and proactive monitoring to prevent potential breaches. Their tailored solutions ensure your IT infrastructure remains secure and compliant with industry standards.
Standout Services: Cloud solutions enable your business to store and access data securely, providing flexibility and scalability to meet your needs. IT consulting helps your team align technology strategies with business goals, offering insights and recommendations for improved efficiency.
Target industries: Finance, healthcare, legal, real estate, and construction
Specialties: Managed IT services, cybersecurity, cloud solutions, IT consulting, and business intelligence
Pros and cons
Pros:
- Flat monthly fee pricing
- Tailored industry solutions
- Strong focus on compliance
Cons:
- Limited transparency on the website
- May not suit very large enterprises
CyberDuo provides managed IT services with a focus on cybersecurity, cloud management, and IT strategy, primarily serving small and medium-sized businesses. Their main client base includes industries such as financial services, healthcare, and law firms.
Why I picked CyberDuo: They emphasize data protection, offering comprehensive cybersecurity solutions that safeguard your business against cyber threats.
Their cloud management services ensure secure data storage and accessibility. Furthermore, 24/7 IT support allows your team to receive immediate assistance whenever issues arise.
Standout Services: Proactive IT management helps your team anticipate and address potential IT issues before they impact operations, maintaining business continuity. On-site solutions provide personalized support tailored to your specific needs, enhancing the effectiveness of your IT infrastructure.
Target industries: Financial services, healthcare, law firms, private equity, and manufacturing
Specialties: Cybersecurity, cloud management, IT strategy, proactive IT management, and onsite solutions
Pros and cons
Pros:
- 24/7 IT support availability
- Proactive IT management
- Focus on cybersecurity
Cons:
- Limited transparency in service tiers
- May lack customization for complex enterprise needs
Net at Work offers a range of services, including ERP/accounting solutions, CRM, and IT security services. Their main client base includes industries such as healthcare, construction, and nonprofits, focusing on improving business performance through technology.
Why I picked Net at Work: They provide specialized ERP solutions that cater to the unique needs of different industries, helping you manage resources efficiently. Their expertise in ERP systems allows your team to integrate various business processes, enhancing overall productivity.
Additionally, their IT security services protect sensitive company data, ensuring compliance with industry standards.
Standout Services: Document management helps your team organize, store, and retrieve documents efficiently, reducing clutter and improving access to information. Employee experience tools enhance your workplace environment by supporting HR processes and improving communication within your team.
Target industries: Healthcare, construction, manufacturing, chemicals, and nonprofits
Specialties: ERP solutions, CRM systems, IT security, cloud services, and document management
Pros and cons
Pros:
- Diverse industry expertise
- Comprehensive IT security services
- Experienced in cloud solutions
Cons:
- Pricing details not disclosed
- May not suit very small businesses
Exigent Technologies provides managed IT services, cybersecurity, and cloud solutions, focusing primarily on small to mid-sized businesses. Their services cater to essential business functions such as network management, data protection, and IT consulting.
Why I picked Exigent Technologies: They focus on small businesses, offering tailored IT solutions that address your specific needs. By providing network management services, your team can maintain stable and secure connections. Their cybersecurity solutions help protect your data from potential threats, ensuring business continuity.
Standout Services: Cloud migration services allow your team to transition to cloud-based systems smoothly, enhancing flexibility and access to resources. Data backup and recovery provide reliable solutions to protect your critical business information, minimizing the risk of data loss.
Target industries: Healthcare, finance, legal, education, and retail
Specialties: Managed IT services, network management, cybersecurity, cloud solutions, and IT consulting
Pros and cons
Pros:
- Strong data protection services
- Experienced in cloud migrations
- Reliable customer support
Cons:
- Pricing not publicly listed
- Must contact for full details
When IT Matters offers managed IT support services, including IT infrastructure management, cybersecurity, and cloud services, primarily serving law offices, medical offices, and retail businesses. Their services focus on maintaining smooth operations and enhancing security for small to mid-sized companies.
Why I picked When IT Matters: They emphasize rapid response times, ensuring your team receives timely support whenever issues arise. Their proactive IT management approach helps prevent potential problems before they impact your business. With tailored solutions, they address specific needs, enhancing your operational efficiency.
Standout Services: IT consulting provides strategic advice to align your technology with business goals, helping you navigate complex IT landscapes. Data backup and recovery services protect your critical information, ensuring quick restoration in case of data loss.
Target industries: Law offices, medical offices, retail, finance, and manufacturing
Specialties: IT infrastructure management, cybersecurity, cloud services, data backup and recovery, and IT consulting
Pros and cons
Pros:
- Proactive IT management approach
- Tailored solutions for specific needs
- Strong focus on client satisfaction
Cons:
- Consultation required for pricing
- Contact is required for detailed information
SeaGlass Technology offers managed IT services, cloud solutions, and cybersecurity, focusing on industries with specific compliance requirements. Their main client base includes healthcare providers and other sectors needing secure IT management.
Why I picked SeaGlass Technology: They specialize in healthcare IT support, providing solutions that address the unique challenges of this industry. Their services include compliance management, ensuring your organization meets necessary regulations. They also offer cybersecurity measures tailored to protect sensitive healthcare data from breaches.
Standout Services: Network management keeps your systems running smoothly, preventing downtime and maintaining productivity. IT consulting provides your team with strategic guidance, helping align technology solutions with your business objectives for improved outcomes.
Target industries: Healthcare, finance, legal, education, and government
Specialties: Healthcare IT support, cloud solutions, cybersecurity, compliance management, and IT consulting
Pros and cons
Pros:
- Strong compliance management
- Tailored cybersecurity solutions
- Focus on secure data management
Cons:
- Pricing details are not transparent
- Consultation required for pricing
Netsurit provides managed IT services, including network monitoring, cybersecurity, and cloud solutions, primarily serving industries like healthcare, financial services, and manufacturing. Their main client base consists of businesses looking for personalized IT strategies and robust technology management.
Why I picked Netsurit: They excel in cloud services, offering tailored solutions that help your team manage data efficiently. Their network monitoring ensures that your systems are secure and running smoothly. With a focus on cybersecurity, Netsurit helps protect your business from potential threats, supporting your IT infrastructure's stability.
Standout Services: Productivity monitoring tools like Netsurit Productivity Monitor help your team track employee productivity while maintaining privacy, addressing efficiency concerns. Data protection services offer reliable backup and disaster recovery solutions, minimizing the risk of data loss and ensuring business continuity.
Target industries: Healthcare, financial services, manufacturing, education, and legal
Specialties: Cloud solutions, cybersecurity, IT consulting, network monitoring, and data protection
Pros and cons
Pros:
- Personalized IT strategies
- Comprehensive cybersecurity measures
- Productivity monitoring tools
Cons:
- May not suit very small businesses
- Requires contact for detailed information
The ProActive Technology Group offers managed IT services, including cybersecurity, cloud solutions, and disaster recovery, focusing on enhancing business productivity and minimizing risks. Their main client base includes industries such as manufacturing, healthcare, and education that require tailored technology solutions.
Why I picked The ProActive Technology Group: They emphasize proactive monitoring, ensuring your IT systems are constantly observed to prevent issues before they arise. Their cybersecurity services help protect your business from potential threats, while cloud solutions provide flexible data management options.
Additionally, their disaster recovery services ensure your business can quickly recover from unexpected disruptions.
Standout Services: AI tools are available to help automate and improve your business processes, addressing efficiency challenges. Customized IT consulting offers strategic guidance tailored to your specific business needs, enhancing operational effectiveness.
Target industries: Manufacturing, healthcare, education, engineering, and finance
Specialties: Cybersecurity, cloud solutions, disaster recovery, AI tools, and IT consulting
Pros and cons
Pros:
- Tailored IT consulting services
- Strong disaster recovery solutions
- Flexible cloud service options
Cons:
- Pricing details are not transparent
- May not suit very large enterprises
Bit by Bit Computer Consultants offers managed IT services, cloud services, cybersecurity, and application development, catering primarily to businesses in industries like legal and finance. Their services focus on optimizing technology investments and ensuring data protection across various business functions.
Why I picked Bit by Bit Computer Consultants: They specialize in the legal industry, providing tailored IT solutions that meet the specific needs of law firms.
Their cybersecurity services ensure your data is protected, while managed services help maintain your IT infrastructure efficiently. They also offer cloud solutions that provide flexibility and scalability for your firm's operations.
Standout Services: Business continuity planning helps your team prepare for and recover from unexpected disruptions, ensuring minimal downtime. Enterprise fax solutions provide secure and efficient faxing capabilities, addressing the communication needs of modern businesses.
Target industries: Legal, finance, healthcare, education, and government
Specialties: Managed IT services, cybersecurity, cloud services, application development, and enterprise fax solutions
Pros and cons
Pros:
- Strong cybersecurity focus
- Tailored IT solutions
- SOC 2 compliant
Cons:
- Pricing are not clearly listed online
- May not be ideal for large-scale enterprises
Other Managed IT Services in New York
Here are some additional managed IT services providers in New York that didn’t make it onto my shortlist, but are still worth checking out:
- Ntiva
For 24/7 customer support
- GEM Technologies
For compliance solutions
- TTR Technology
For scalable IT infrastructure
- Landon Technologies
For remote workforce solutions
- TeamLogic IT
For network security services
- TEKConn
For small business IT support
- Red Key Solutions
For hybrid work environments
- eMazzanti Technologies
For retail industry focus
- Klik Solutions
For 24/7 multilingual support
- Computer Resources of America (CRA)
For enterprise cloud solutions
What Are Managed IT Services in New York?
Managed IT services in New York are outsourced technology support and management solutions for businesses. They might offer things like:
- Network monitoring and management
- Data backup and recovery
- Cybersecurity services
- Cloud computing solutions
- IT consulting and strategy
Businesses of all sizes, especially those without in-house IT departments, typically seek out managed IT services to handle their technology needs. These services address challenges like maintaining secure systems, ensuring data protection, and optimizing IT operations.
Managed IT Services in New York Selection Criteria
When selecting the best managed IT services providers in New York to include in this list, I considered common business needs and pain points that these providers address. This included things like maintaining cybersecurity and ensuring reliable IT support. I also used the following framework to keep my evaluation structured and fair:
Core Services (25% of total score)
To be considered for inclusion in this list, each provider had to offer these basic services:
- Network management
- Data backup
- Cybersecurity
- Cloud services
- IT support
Additional Standout Services (25% of total score)
To help further narrow down the competition, I also looked for unique or especially valuable services, such as:
- AI integration
- Industry-specific solutions
- Compliance management
- Custom software development
- Disaster recovery planning
Industry Experience (10% of total score)
To get a sense of the industry experience of each provider, I considered the following:
- Years in business
- Client portfolio diversity
- Case studies
- Industry certifications
- Staff expertise
Onboarding (10% of total score)
To evaluate the onboarding experience for each provider, I considered the following:
- Ease of setup
- Training availability
- Customization options
- Transition support
- Timeline efficiency
Customer Support (10% of total score)
To assess the level of customer support each provider offers, I considered the following:
- 24/7 availability
- Response times
- Communication channels
- Technical expertise
- Customer feedback
Value For Price (10% of total score)
To evaluate the pricing and potential ROI of working with each provider, I considered the following:
- Pricing transparency
- Cost-effectiveness
- Service packages
- Billing flexibility
- ROI potential
Customer Reviews (10% of total score)
To get a sense of the overall satisfaction of existing customers, I considered the following when reading customer reviews:
- Service reliability
- Support quality
- Problem resolution
- User recommendations
- Overall satisfaction
How to Choose a Managed IT Service Provider
It’s easy to get bogged down in long lists of services and complex pricing structures. To help you prioritize the things that matter most for your business, keep the following factors in mind:
| Factor | What to Consider |
| Business Objectives | Ensure the provider aligns with your business goals. Look for services that support growth, efficiency, or specific needs like compliance or security. |
| Service Scope and SLAs | Check the range of services offered and the Service Level Agreements. Make sure they meet your expectations for response times and service quality. |
| Support Availability | Confirm 24/7 support if your business requires it. Assess the provider’s ability to handle emergencies and provide timely assistance. |
| Costs and Pricing Structure | Look for transparent pricing and compare costs versus value. Ensure there are no hidden fees and the pricing model suits your budget. |
| Communication and Reporting | Evaluate the provider’s communication skills and reporting methods. Regular updates and clear communication are key to a successful partnership. |
| Industry Experience | Choose a provider with experience in your industry. They’ll understand your specific challenges and requirements better. |
| Technology Expertise | Assess their expertise in the latest technologies. This helps in implementing innovative solutions and staying ahead of competitors. |
| Scalability | Ensure the provider can scale services as your business grows. This flexibility can support your evolving needs without frequent provider changes. |
Key Managed IT Services in New York
When selecting a managed IT services provider in New York, keep an eye out for the following key services:
- Network management: Ensures your IT infrastructure is efficient and secure, minimizing downtime and enhancing productivity.
- Data backup and recovery: Protects your critical data and ensures quick recovery in case of data loss, keeping your business running smoothly.
- Cybersecurity: Safeguards your systems against cyber threats, protecting sensitive information and maintaining trust with clients.
- Cloud services: Provide scalable and flexible data storage solutions, allowing easy access to resources and supporting remote work.
- IT consulting: Offers strategic advice to align technology with business goals, helping you navigate complex IT landscapes.
- Compliance management: Ensures your business meets industry regulations, avoiding penalties and maintaining operational integrity.
- Disaster recovery planning: Prepares your business for unexpected disruptions, ensuring continuity and minimizing impact.
- AI integration: Implements AI technologies to improve efficiency and automate processes, giving you a competitive edge.
- Proactive monitoring: Continuously checks systems to prevent issues before they affect operations, maintaining seamless functionality.
- Custom software development: Creates tailored software solutions to meet unique business needs, enhancing operational efficiency.
Benefits of Managed IT Services in New York
Partnering with a managed IT services provider in New York offers several benefits for your team and your business. Here are a few you can look forward to:
- Increased security: Cybersecurity services protect your data from threats, ensuring your business stays safe.
- Cost efficiency: Managed services can reduce IT costs by offering scalable solutions and reducing the need for in-house staff.
- Enhanced productivity: Network management and proactive monitoring help minimize downtime, keeping your team productive.
- Compliance assurance: Compliance management ensures your business meets industry standards, avoiding fines and legal issues.
- Strategic growth: IT consulting aligns technology with your business goals, supporting informed decision-making and growth.
- Flexibility: Cloud services provide scalable storage and remote access, allowing your team to work from anywhere.
- Rapid recovery: Data backup and disaster recovery planning ensure quick recovery from disruptions, maintaining business continuity.
Costs and Pricing Structures of Managed IT Services in New York
Managed IT services providers in New York typically offer custom pricing to accommodate various business needs, sizes, and circumstances. Providers generally work within one of the following pricing structures:
- Subscription-based: A monthly or annual fee for ongoing services.
- Project-based: Costs are determined by the specific project scope and duration.
- Pay-as-you-go: Charges are based on usage or time spent on services.
- Tiered pricing: Different levels of service packages at varying price points.
- Flat-rate: A fixed fee for specific services or support.
Key Factors That Influence Managed IT Services in New York Pricing
Beyond the specific pricing model, here are some additional factors that can influence the cost of managed IT services in New York:
- Customization: The more tailored the service, the higher the cost.
- Compliance requirements: Meeting industry regulations can add to expenses.
- Number of users: More users typically mean higher costs.
- Service level agreements: Higher service levels can increase prices.
- Technology stack: The complexity and variety of technologies used can affect pricing.
Being aware of these factors before you start seeking out custom quotes from providers helps you get a sense of what to expect and compare and contrast quotes more effectively.
Managed IT Services in New York: FAQs
Here are some answers to common questions about managed IT services in New York:
How do I choose the right managed IT service provider?
To choose the right provider, assess your business needs and match them with the services offered by the provider. Look for a provider with experience in your industry, and check their track record for reliability and customer satisfaction. Also, consider their pricing structure and ensure it aligns with your budget.
What is included in a standard managed IT services package?
A standard package typically includes network management, data backup, cybersecurity, and IT support. Some providers may also offer cloud services and IT consulting. It’s essential to review the service level agreements to understand what’s covered and any additional costs for extra services.
How can managed IT services benefit my small business?
Managed IT services can help small businesses by providing expert technology support without needing an in-house IT team. They ensure your systems are secure and running efficiently, which can reduce downtime and improve productivity. This allows you to focus on your core business activities.
How often should I expect updates from my managed IT provider?
The frequency of updates can vary, but regular communication is key. Many providers offer monthly or quarterly reports detailing system performance and any issues addressed. It’s important to establish a communication plan that meets your needs for staying informed about your IT operations.
Can managed IT services help with compliance requirements?
Yes, many managed IT service providers offer compliance management services to ensure your business meets industry regulations. They can assist with data protection, security audits, and maintaining records required for compliance. This helps you avoid penalties and maintain your reputation.
What happens if there's an IT emergency outside of business hours?
Many managed IT service providers offer 24/7 support to handle emergencies at any time. It’s crucial to confirm this availability when selecting a provider. They should have procedures in place to quickly address and resolve issues, minimizing disruption to your business operations.
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