20 Best Enterprise Managed Service Providers Reviewed in 2025
Best Enterprise Managed Service Providers Shortlist
Here’s my shortlist of the best enterprise managed service providers:
If you're managing enterprise IT, you've probably faced challenges like inconsistent uptime, reactive support, or a lack of visibility into system performance. Maybe your internal team is stretched thin or your current service provider isn’t keeping pace with your growth. These gaps can slow down projects and increase operational risk.
Enterprise managed service providers help take control of these issues. They can monitor infrastructure around the clock, maintain performance across hybrid environments, and handle escalations before they affect your users. The right partner doesn’t just offload tasks—they help your team move faster and make smarter decisions.
I’ve worked alongside organizations navigating vendor evaluations, infrastructure transitions, and scaling challenges. In this guide, I’ll share service providers that stand out for their reliability, transparency, and real-world performance so you can make a confident, informed choice.
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Best Enterprise Managed Service Providers Summary
This comparison chart summarizes pricing details for my top enterprise managed service providers selections to help you find the best one for your budget and business needs.
| Service | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for cloud management | Free consultation available | Pricing upon request | Website | |
| 2 | Best for IT outsourcing | Not available | Pricing upon request | Website | |
| 3 | Best for enterprise computing | Not available | Pricing upon request | Website | |
| 4 | Best for application management | Free consultation available | Pricing upon request | Website | |
| 5 | Best for IT integration | Not available | Pricing upon request | Website | |
| 6 | Best for global reach | Not available | Pricing upon request | Website | |
| 7 | Best for cloud solutions | Free consultation available | Pricing upon request | Website | |
| 8 | Best for infrastructure services | Not available | Pricing upon request | Website | |
| 9 | Best for managed hosting | Not available | Pricing upon request | Website | |
| 10 | Best for network services | Not available | Pricing upon request | Website |
Best Enterprise Managed Service Providers Reviews
Below are my detailed summaries of the best enterprise managed service providers that made it onto my shortlist. My reviews offer a look at each provider’s key services, unique specialties, and pros & cons to help you find the best one for your needs.
Infosys offers cloud management services that emphasize optimizing cloud operations and ensuring business continuity. They primarily serve large enterprises looking to leverage cloud technology for enhanced efficiency.
Why I picked Infosys: Infosys provides innovative cloud management solutions tailored to your business needs. Their services include infrastructure management and application modernization, helping you achieve optimal cloud performance. By focusing on automation and AI, your team can efficiently manage cloud resources and reduce operational costs.
Standout Services: Infosys' cloud migration services help your team move applications and data to the cloud with minimal disruption, ensuring a smooth transition. Their cloud cost management solutions enable you to monitor and optimize spending, helping you stay within budget while maximizing cloud value.
Target industries: Financial services, retail, manufacturing, healthcare, and telecommunications.
Specialties: Cloud management, AI-driven solutions, infrastructure optimization, application modernization, and cost management.
Pros and cons
Pros:
- Strong focus on innovation
- AI-driven service offerings
- Comprehensive cost management
Cons:
- Complexity of service portfolio
- Limited pricing transparency
CGI provides managed IT outsourcing services that support various business functions, focusing on improving efficiency and reducing costs. They primarily serve large enterprises aiming to optimize their IT operations and infrastructure.
Why I picked CGI: CGI provides tailored IT outsourcing solutions that address your specific business needs. Their services include IT infrastructure management and application services, ensuring your operations are both efficient and cost-effective. With a focus on innovation and technology, your team can leverage advanced tools to drive business growth.
Standout Services: CGI's business process services help your team streamline operations by outsourcing non-core functions, allowing you to focus on strategic initiatives. Their cybersecurity services protect your business from potential threats, ensuring data integrity and compliance with industry standards.
Target industries: Financial services, healthcare, manufacturing, government, and telecommunications.
Specialties: IT outsourcing, cybersecurity, business process services, application management, and consulting.
Pros and cons
Pros:
- Strong focus on IT outsourcing
- Advanced cybersecurity offerings
- Comprehensive service portfolio
Cons:
- Potential high costs
- Demands important integration efforts
Unisys offers managed services focused on enhancing enterprise computing capabilities and ensuring smooth operations. They serve large organizations looking to optimize their IT infrastructure and improve service delivery.
Why I picked Unisys: Unisys provides specialized enterprise computing solutions that cater to your business's unique requirements. Their services include infrastructure management and application modernization, helping you maintain efficient and reliable operations. With an emphasis on security and performance, your team can trust their systems to handle complex workloads.
Standout Services: Unisys' security solutions provide comprehensive protection for your data and applications, ensuring compliance with industry standards and safeguarding against cyber threats. Their cloud and infrastructure services offer scalable and flexible solutions to meet your evolving business needs, enhancing agility and operational efficiency.
Target industries: Financial services, healthcare, government, transportation, and retail.
Specialties: Enterprise computing, security solutions, infrastructure management, application modernization, and cloud services.
Pros and cons
Pros:
- Strong focus on enterprise computing
- Scalable infrastructure services
- Reliable application modernization
Cons:
- Limited pricing transparency
- May need extensive customization
DXC Technology provides managed application services that aim on optimizing and modernizing your application portfolio. They serve large enterprises seeking to improve operational efficiency and reduce costs.
Why I picked DXC Technology: DXC Technology provides comprehensive application management solutions tailored to your business needs. Their services include application modernization and integration, helping you stay competitive in a rapidly changing market. By focusing on efficiency and cost reduction, your team can achieve greater agility and innovation.
Standout Services: DXC Technology's application performance management helps your team monitor and optimize application performance, ensuring smooth operations and quick issue resolution. Their cloud application services enable you to leverage cloud technology, enhancing scalability and flexibility for your business.
Target industries: Healthcare, financial services, manufacturing, public sector, and retail.
Specialties: Application management, cloud services, data analytics, IT outsourcing, and digital transformation.
Pros and cons
Pros:
- Extensive industry expertise
- Strong focus on cost reduction
- Global reach and support
Cons:
- Requires significant integration efforts
- May need extensive customization
Orange Business Services offers managed services focused on IT integration to enhance business processes and technology infrastructure. They serve enterprises seeking to optimize operations through innovative technology solutions.
Why I picked Orange Business Services: Orange Business Services provides tailored IT integration services that address your specific business challenges. Their offerings include cloud solutions and cybersecurity, ensuring your operations are efficient and secure. By leveraging their global network and expertise, your team can focus on strategic growth and innovation.
Standout Services: Their cloud solutions offer scalable and flexible resources to support your digital transformation efforts, allowing your team to adapt quickly to market changes. Cybersecurity services protect your business from evolving threats, ensuring data integrity and compliance with industry standards.
Target industries: Financial services, healthcare, manufacturing, telecommunications, and retail.
Specialties: IT integration, cloud solutions, cybersecurity, digital transformation, and network services.
Pros and cons
Pros:
- Tailored solutions for enterprise needs
- Global network and support
- Scalable cloud solutions
Cons:
- Limited pricing transparency
- May need extensive customization
Dimension Data (NTT Ltd.) provides a variety of IT services aimed at enhancing digital infrastructure and security for businesses worldwide. They focus on serving large enterprises that require scalable solutions and global support.
Why I picked Dimension Data (NTT Ltd.): Dimension Data (NTT Ltd.) offers extensive global reach with their network and data center services, making them ideal for businesses operating across multiple regions. Their managed security services ensure your data is protected, while their cloud solutions provide the flexibility needed for digital transformation. This combination of services allows your team to maintain operational efficiency while expanding globally.
Standout Services: Their network services offer reliable and secure connectivity, enabling your team to maintain efficient communication across locations. Data center solutions provide scalable and secure environments for hosting critical applications, ensuring high availability and performance.
Target industries: Financial services, healthcare, manufacturing, telecommunications, and retail.
Specialties: Global network services, data center solutions, managed security services, cloud solutions, and digital transformation.
Pros and cons
Pros:
- Strong focus on security
- Reliable network services
- Comprehensive data center offerings
Cons:
- Requires significant integration efforts
- May need extensive customization
Cognizant offers services focused on improving operational efficiency across various industries, including healthcare, banking, and automotive. They primarily serve large enterprises looking to leverage technology for business growth.
Why I picked Cognizant: Cognizant's cloud solutions are tailored to help your team optimize operational efficiency. They provide a multicloud environment and tools like Cognizant Skygrade to enhance cloud-native architecture. Their focus on industry-specific solutions ensures that you get the most relevant technology for your business needs.
Standout Services: Cognizant's cloud DevOps platform enhances software release processes through collaboration and automation, making it easier for your team to manage deployments. Their cloud management services focus on maximizing cloud value through observability and automation, ensuring your cloud environment remains secure and adaptable.
Target industries: Healthcare, banking, automotive, consumer goods, and education.
Specialties: Cloud migration, data and AI solutions, digital transformation, cybersecurity, and business process services.
Pros and cons
Pros:
- Extensive industry expertise
- Innovative technology solutions
- Tailored SLAs for clients
Cons:
- Complexity of offerings
- Potential high costs
Fujitsu offers a range of infrastructure services aimed at optimizing IT environments and supporting digital transformation. They primarily serve large enterprises seeking to enhance their IT infrastructure's efficiency and reliability.
Why I picked Fujitsu: Fujitsu provides tailored infrastructure solutions that focus on your business's unique needs. Their services include data center management and IT infrastructure optimization, ensuring your operations run smoothly. By leveraging advanced technologies, your team can improve performance and reduce costs.
Standout Services: Fujitsu's data center services provide scalable and reliable solutions to support your IT needs, ensuring high availability and security. Their network and communication services enhance connectivity and collaboration, enabling your team to work efficiently across different locations.
Target industries: Financial services, manufacturing, healthcare, public sector, and retail.
Specialties: IT infrastructure, data center management, cloud services, network solutions, and digital transformation.
Pros and cons
Pros:
- Tailored solutions for large enterprises
- Advanced technology integration
- Global reach and support
Cons:
- Limited pricing transparency
- Requires significant setup time
Rackspace Technology provides managed hosting services designed to support your IT infrastructure and enhance operational efficiency. They focus on serving businesses that require scalable and reliable hosting solutions to meet their growing needs.
Why I picked Rackspace Technology: Rackspace Technology offers tailored managed hosting services that cater to your specific business requirements. Their offerings include cloud hosting and dedicated servers, providing flexibility and control over your IT environment. With a commitment to customer support and innovation, your team can rely on their expertise to optimize performance and reduce downtime.
Standout Services: Their cloud hosting solutions enable your team to scale resources up or down based on demand, ensuring cost-effectiveness and flexibility. The dedicated server offerings provide enhanced security and performance, allowing you to maintain control over your infrastructure while benefiting from expert support.
Target industries: Financial services, healthcare, e-commerce, technology, and retail.
Specialties: Managed hosting, cloud hosting, dedicated servers, IT infrastructure management, and customer support.
Pros and cons
Pros:
- Strong focus on managed hosting
- Tailored solutions for various industries
- High level of customer support
Cons:
- Complexity of service offerings
- Requires integration with existing systems
Lumen Technologies delivers a range of network services designed to enhance connectivity and support digital transformation efforts. They cater to businesses that need reliable and scalable network infrastructure to support their operations.
Why I picked Lumen Technologies: Lumen Technologies offers tailored network solutions that meet your specific connectivity needs. Their services include fiber network and edge computing, providing the speed and low latency required for modern applications. With a focus on security and performance, your team can ensure data integrity and efficient operations.
Standout Services: Their fiber network services deliver high-speed connectivity to support your growing data needs, ensuring efficient communication and data transfer. Edge computing solutions bring computing power closer to your data sources, reducing latency and improving response times for critical applications.
Target industries: Financial services, healthcare, manufacturing, retail, and telecommunications.
Specialties: Network services, edge computing, fiber connectivity, digital transformation, and cybersecurity.
Pros and cons
Pros:
- Strong focus on network services
- Tailored solutions for connectivity needs
- High-speed fiber network
Cons:
- Limited pricing transparency
- Requires significant integration efforts
Other Enterprise Managed Service Providers
Here are some additional enterprise managed service providers that didn’t make it onto my shortlist, but are still worth checking out:
- Capgemini
For security services
- Atos
For digital transformation
- IBM
For managed security solutions
- NTT Data
For managed network services
- Tech Mahindra
For AWS managed services
- BT Global Services
For global managed services
- Tata Consultancy Services (TCS)
For enterprise cloud solutions
- Wipro
For application management
- Accenture
For cloud infrastructure services
- HCL Technologies
For digital process automation
What Are Enterprise Managed Service Providers?
Enterprise managed service providers are companies that deliver IT services and support to businesses, helping them manage and optimize their IT infrastructure. They might offer things like:
- Cloud hosting and management
- IT management software
- Network security services
- IT infrastructure management
- Remote monitoring and management
- Application support and maintenance
Typically, IT departments, large enterprises, and businesses with complex IT needs seek out enterprise managed service providers to address challenges like reducing operational costs, improving IT performance, and ensuring data security.
Enterprise Managed Service Providers Selection Criteria
When selecting the best enterprise managed service providers to include in this list, I considered common business needs and pain points that these providers address. This included things like improving IT efficiency and enhancing data security. I also used the following framework to keep my evaluation structured and fair:
Core Services (25% of total score)
To be considered for inclusion in this list, each provider had to offer these basic services:
- Network management
- Cloud services
- Data security
- IT support
- Application management
Additional Standout Services (25% of total score)
To help further narrow down the competition, I also looked for unique or especially valuable services, such as:
- AI-driven analytics
- Disaster recovery solutions
- IoT integration
- Custom software development
- Advanced cybersecurity measures
Industry Experience (10% of total score)
To get a sense of the industry experience of each provider, I considered the following:
- Years in operation
- Range of industries served
- Client portfolio diversity
- Expertise in emerging technologies
- Proven track record of success
Onboarding (10% of total score)
To evaluate the onboarding experience for each provider, I considered the following:
- Speed of implementation
- Availability of training resources
- Support during transition
- Customization options
- Clarity of onboarding process
Customer Support (10% of total score)
To assess the level of customer support each provider offers, I considered the following:
- Availability of 24/7 support
- Response time to inquiries
- Expertise of support staff
- Range of support channels
- Proactivity in issue resolution
Value For Price (10% of total score)
To evaluate the pricing and potential ROI of working with each provider, I considered the following:
- Competitive pricing structure
- Transparency of pricing
- Flexibility of payment options
- Cost-benefit analysis
- Long-term ROI potential
Customer Reviews (10% of total score)
To get a sense of the overall satisfaction of existing customers, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Comments on service quality
- Feedback on support experiences
- Reports on reliability and uptime
- Testimonials on value received
How to Choose an Enterprise Managed Service Providers
It’s easy to get bogged down in long lists of services and complex pricing structures. To help you prioritize the things that matter most for your business, keep the following factors in mind:
| Factor | What to Consider |
| Business Objectives | Ensure the provider aligns with your strategic goals. Are they able to support your growth plans, enhance productivity, or boost your competitive edge? |
| Service Scope and SLAs | Check what services are included and the SLAs offered. Do they cover all your needs, and are the performance guarantees acceptable for your business? |
| Support Availability | Evaluate their support hours and channels. Is 24/7 support available, and through what means—phone, chat, or email? |
| Costs and Pricing Structure | Understand their pricing model. Are there hidden fees, or is the cost structure transparent and flexible enough to meet your budget constraints? |
| Communication and Reporting | Assess their communication frequency and reporting methods. Do they provide regular updates and reports that keep you informed of the service status? |
| Security Measures | Investigate their security protocols. Do they comply with industry standards and protect your data effectively? |
| Customization Options | Look for customization capabilities. Can they tailor their services to fit your specific requirements and unique business processes? |
| Reputation and Reviews | Research their industry reputation. What do other clients say about their reliability and service quality? |
Key Enterprise Managed Service Providers Services
When selecting an enterprise managed service provider, keep an eye out for the following key services:
- Network management: Ensures your network operates efficiently and securely, minimizing downtime and maximizing performance.
- Cloud hosting: Provides scalable resources to meet your business's growing data needs, enhancing flexibility and cost-efficiency.
- Data security:Protects sensitive information from cyber threats and ensures compliance with industry standards.
- Application management: Maintains and optimizes your applications, ensuring they run smoothly and support business operations.
- IT infrastructure management: Oversees your entire IT infrastructure, ensuring reliability and performance across all systems.
- Disaster recovery: Offers solutions to recover data and restore operations quickly after unexpected disruptions.
- IoT integration: Connects your IoT devices and systems, enabling better data collection and analysis for informed decision-making.
- AI-driven analytics: Utilizes AI to provide insights that help improve decision-making and business strategies.
- Customer support: Provides assistance and troubleshooting to ensure your IT systems function optimally at all times.
- Digital transformation: Guides your business through adopting new technologies to improve efficiency and competitiveness.
Benefits of Enterprise Managed Service Providers
Partnering with an enterprise managed service provider offers several benefits for your team and your business. Here are a few you can look forward to:
- Cost savings: Reduce expenses by using scalable services like cloud hosting and IT infrastructure management, which eliminate the need for significant capital investment.
- Improved security: Enhance data protection with services like data security and managed security services, ensuring compliance with industry standards.
- Increased efficiency: Boost productivity by outsourcing tasks such as network management and application management, allowing your team to focus on core business activities.
- Scalability: Easily adjust resources with services like cloud hosting and IoT integration, supporting your business's growth and changing needs.
- Access to expertise: Gain specialized knowledge and skills through AI-driven analytics and digital transformation services, helping you make informed decisions.
- Disaster recovery: Ensure business continuity with disaster recovery solutions that quickly restore operations after disruptions.
- Enhanced support: Enjoy reliable assistance through customer support services, ensuring your IT systems function optimally.
Costs and Pricing Structures of Enterprise Managed Service Providers
Enterprise managed service providers typically come at a custom price to accommodate various business needs, sizes, and circumstances. Providers generally work within one of the following pricing structures:
- Subscription-based: Charges a recurring fee, often monthly or annually, for access to services.
- Project-based: Costs are determined by the specific project scope and deliverables.
- Scope of work (SOW): Pricing is based on the detailed scope and requirements outlined in the contract.
- Pay-as-you-go: Charges are incurred based on actual usage of services, offering flexibility.
- Tiered pricing: Offers different levels of service at varying price points, depending on needs.
Key Factors That Influence Enterprise Managed Service Providers Pricing
Beyond the specific pricing model, here are some additional factors that can influence the cost of enterprise managed service providers:
- Customization needs: The more tailored the service, the higher the cost due to additional resources required.
- Industry compliance: Meeting specific regulatory standards can increase expenses due to the need for specialized expertise.
- User count: More users typically mean higher costs, as additional resources and support may be necessary.
- Service complexity: More complex services, like advanced security measures, tend to be pricier due to their intricate nature.
- Geographic reach: Services that require a global presence may incur higher costs due to logistical and support challenges.
Being aware of these factors before you start seeking out custom quotes from providers helps you get a sense of what to expect, and compare and contrast quotes more effectively.
Enterprise Managed Service Providers: FAQs
Here are some answers to common questions about enterprise managed service providers:
How do I choose the right enterprise managed service provider?
Choosing the right provider involves evaluating your business needs, budget, and the services offered by potential providers. Consider their experience in your industry, their support availability, and how well their service level agreements (SLAs) align with your expectations. It’s important to ask for references and read customer reviews to gauge their reputation.
What should I expect during the onboarding process?
During onboarding, your provider should offer a clear plan that outlines the steps to integrate their services with your operations. Expect initial assessments of your current systems, followed by detailed implementation strategies. They’ll likely provide training resources and support to ensure your team is comfortable with the new services.
Can enterprise managed service providers help with regulatory compliance?
Yes, many providers offer services designed to help you meet industry-specific regulatory requirements. They can assist in implementing security measures, conducting regular audits, and providing documentation to support compliance efforts. Be sure to discuss your specific compliance needs when choosing a provider.
How do enterprise managed service providers handle data security?
Providers typically implement a variety of security measures to protect your data, such as encryption, firewalls, and intrusion detection systems. They should also offer regular security audits and updates to address new threats. It’s crucial to discuss their security protocols and ensure they align with your business’s needs.
Will working with a managed service provider save my business money?
While there’s an upfront cost, many businesses find that managed service providers save them money in the long run by reducing the need for in-house IT staff and minimizing downtime. They also offer scalable solutions that can grow with your business, allowing you to pay only for the services you need.
What kind of support can I expect from a managed service provider?
Most providers offer 24/7 support through various channels like phone, email, and chat. They should provide quick response times and knowledgeable staff to help resolve any issues. It’s important to understand their support structure and ensure it meets your business’s operational needs.
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