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Data center managed services help keep your infrastructure stable, secure, and efficient without overwhelming your internal IT team. If you're dealing with aging hardware, patchwork support processes, or struggling to scale your systems as demand grows, it's easy to fall behind on what matters most to the business.

I've helped teams evaluate providers in this space and understand the trade-offs between price, performance, and service quality. This guide reflects that hands-on experience and offers a practical look at vendors who consistently deliver reliable support for complex environments.

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Best Data Center Managed Services Summary

This comparison chart summarizes pricing details for my top data center managed services selections to help you find the best one for your budget and business needs.

Best Data Center Managed Services Reviews

Below are my detailed summaries of the best data center managed services providers that made it onto my shortlist. My reviews offer a look at each provider’s key services, unique specialties, and pros & cons to help you find the best one for your needs.

Best for digital transformation

  • Pricing upon request

Infosys offers a wide range of services, including cloud solutions, data analytics, and application modernization, primarily serving industries like aerospace, healthcare, and financial services. They cater to large enterprises seeking to leverage advanced technologies for management quality.

Why I picked Infosys: Their focus on digital transformation through AI and IoT sets them apart. Infosys provides cloud solutions and application modernization, which are key to transforming your IT infrastructure. For businesses aiming to adopt cutting-edge technologies, their blockchain expertise further enhances their service offerings.

Standout Services: Infosys's data analytics service helps your team make informed decisions by providing actionable insights. Their cloud solutions enable your business to scale efficiently and adapt to changing demands.

Target industries: Aerospace, healthcare, financial services, manufacturing, and retail.

Specialties: AI integration, IoT solutions, blockchain technology, application modernization, and cloud solutions.

Pros and cons

Pros:

  • Strong focus on digital transformation
  • Expertise in AI and IoT
  • Advanced technology integration

Cons:

  • Pricing not transparent
  • Potential for long implementation times

Best for global network access

  • Pricing upon request

Equinix offers managed services that support data center operations, cloud connectivity, and network infrastructure management. These services cater to businesses requiring secure, scalable, and globally connected digital infrastructure.

Why I picked Equinix: Equinix provides managed services that help your team handle hybrid cloud setups, network interconnection, and infrastructure management. Its global data center presence supports low-latency access to cloud and network providers. With services like managed private cloud and network edge, you can deploy infrastructure closer to users and partners.

Standout services: Managed private cloud gives your team dedicated infrastructure with control over performance and security, while still being hosted in Equinix’s global data centers. Network edge lets you deploy virtual network functions like firewalls and routers in minutes, helping you manage traffic between clouds and users without adding physical hardware.

Target industries: Finance, healthcare, manufacturing, retail, and technology.

Specialties: Hybrid cloud management, network interconnection, edge computing, multicloud connectivity, and infrastructure monitoring.

Pros and cons

Pros:

  • Global data center presence
  • Supports hybrid cloud setups
  • Quick deployment of services

Cons:

  • Requires technical expertise
  • Potential for vendor lock-in

Best for European market presence

  • Pricing upon request

Atos offers a variety of services, such as cloud solutions, cybersecurity, and digital transformation, primarily serving enterprises across various industries. They focus on helping businesses achieve sustainable growth and innovation through advanced technology solutions.

Why I picked Atos: Their strong European market presence is key, supported by a comprehensive range of cloud and cybersecurity services. Atos helps your team navigate digital transformation with tailored solutions that align with your business goals. Their emphasis on sustainability and innovation makes them a preferred choice for companies looking to modernize their IT infrastructure.

Standout Services: Atos's cybersecurity services protect your business from threats, ensuring data integrity and compliance. Their digital workplace solutions enhance productivity by enabling remote collaboration and flexible work environments.

Target industries: Financial services, healthcare, manufacturing, public sector, and telecommunications.

Specialties: Cloud solutions, cybersecurity, digital transformation, sustainability, and digital workplace solutions.

Pros and cons

Pros:

  • Strong European market presence
  • Comprehensive cloud and cybersecurity services
  • Tailored digital transformation solutions

Cons:

  • Setup process might be time-consuming
  • Cost structure lacks clarity

Best for IT operations

  • Pricing upon request

Microland offers a range of data center management services, including managed hosting, server and storage management, and virtualization. They primarily serve enterprise clients looking to enhance business efficiency and maintain secure, compliant operations across both physical and virtual environments.

Why I picked Microland: Their focus on IT operations is evident in their comprehensive service suite, which includes automation through their Intelligeni Bots framework. This automation handles 60% of management tasks, allowing your team to focus on strategic objectives. For enterprises transitioning to hybrid data center/cloud setups, Microland ensures a secure and compliant environment.

Standout Services: Microland's asset management services help you optimize hardware and software resources, reducing costs and improving efficiency. Their capacity planning ensures your infrastructure scales with your business needs, preventing bottlenecks and enhancing performance.

Target industries: Financial services, healthcare, manufacturing, telecommunications, and retail.

Specialties: IT service management, hybrid cloud solutions, automation, compliance management, and infrastructure optimization.

Pros and cons

Pros:

  • Strong focus on IT operations
  • Automation through Intelligeni Bots
  • Expertise in hybrid cloud setups

Cons:

  • Pricing details not transparent
  • Complexity of service offerings

Best for consulting services

  • Pricing upon request

Capgemini provides a broad array of managed services, like data center management, cloud solutions, and cybersecurity. They serve diverse industries, focusing on enhancing operational efficiency and sustainability. Their main client base includes businesses seeking tailored solutions to modernize their IT infrastructure.

Why I picked Capgemini: Capgemini's strength in consulting services is evident in their ability to integrate cloud solutions with data and AI to drive business transformation. Their cybersecurity services ensure your operations remain secure while you innovate. For teams looking to optimize their IT strategies, Capgemini provides industry-specific insights and sustainability initiatives.

Standout Services: Capgemini's enterprise management services help streamline your IT operations, ensuring efficiency and reducing costs. Their cloud infrastructure management supports your migration to cloud environments, maintaining compliance and enhancing performance.

Target industries: Financial services, public sector, healthcare, manufacturing, and retail.

Specialties: Cloud solutions, cybersecurity, data and AI, enterprise management, and sustainability initiatives.

Pros and cons

Pros:

  • Strong focus on consulting services
  • Expertise in cloud and AI integration
  • Comprehensive cybersecurity offerings

Cons:

  • Services may be difficult to navigate
  • Could involve high upfront costs

Best for infrastructure management

  • Pricing upon request

Kyndryl provides a broad range of IT services, including cloud solutions, digital workplace, and cyber resilience, primarily serving industries like automotive, banking, and healthcare. Their main client base consists of enterprise-level organizations looking for comprehensive IT infrastructure management and modernization.

Why I picked Kyndryl: Their focus on managing IT complexity sets them apart, particularly through solutions like Kyndryl Bridge, which enhances visibility and automation. They also specialize in SAP transformation and cybersecurity compliance, making them a strong choice for businesses with complex IT needs. For teams needing tailored solutions, Kyndryl offers innovative approaches to ensure effective infrastructure management.

Standout Services: Kyndryl's digital transformation services help you modernize your IT systems to meet current business demands. Their consulting and integration services offer your team expert guidance and seamless integration of new technologies.

Target industries: Automotive, banking, healthcare, manufacturing, and government.

Specialties: Managing IT complexity, SAP transformation, cybersecurity compliance, mainframe modernization, and hybrid IT solutions.

Pros and cons

Pros:

  • Strong focus on cybersecurity
  • Global service availability
  • Positive workplace culture

Cons:

  • Limited pricing transparency
  • Dependency on large-scale projects

Best for cost-effective solutions

  • Pricing upon request

HashRoot delivers data center managed services focused on infrastructure optimization, system administration, and network oversight. They support enterprises and service providers aiming to reduce operational costs while maintaining high system availability.

Why I picked HashRoot: HashRoot offers 24/7 helpdesk management and data center automation, helping your team handle workloads without overspending. Their virtualization services and incident management tools are designed to keep systems efficient and reduce manual effort. These features make them a practical choice when you're looking to cut costs without sacrificing reliability.

Standout Services: Capacity management helps you predict future resource needs and control expenses by monitoring usage trends and planning ahead. Storage management supports your team in maintaining data availability and performance through the proper configuration, monitoring, and patching of storage systems.

Target industries: Technology, telecommunications, healthcare, finance, and education.

Specialties: Infrastructure management, virtualization, incident management, storage optimization, and capacity planning.

Pros and cons

Pros:

  • Includes incident management tools
  • Specializes in virtualization services
  • Assists with capacity planning

Cons:

  • May require consultation for customized solutions
  • Focuses primarily on infrastructure services

Best for startup support

  • Pricing upon request

IT Outposts offers managed data center services focused on automation, DevOps, and cloud infrastructure. They support growing businesses with planning, deployment, and maintenance across various cloud and hybrid environments.

Why I picked IT Outposts: They help early-stage teams handle infrastructure needs with services like infrastructure as code and CI/CD pipeline setup. You get hands-on support managing complex environments without needing a full in-house ops team. It’s a fit for startups needing flexibility and low overhead while still building reliable systems.

IT Outposts Standout Services: Infrastructure as code helps your team automate cloud setup so you don’t have to configure things manually each time. CI/CD pipeline implementation makes it easier to test and launch updates quickly, reducing delays between development and deployment.

Target industries: Fintech, healthcare, media, e-commerce, and education.

Specialties: Infrastructure as code, DevOps automation, cloud cost optimization, environment monitoring, and CI/CD setup.

Pros and cons

Pros:

  • Flexible plans for small teams
  • Good for early cloud adoption
  • Helps reduce manual config work

Cons:

  • Not ideal for large enterprises
  • Few pre-built solution templates

Best for security-focused services

  • Pricing upon request

Unisys offers a wide range of services, including artificial intelligence, cloud management, and cybersecurity, primarily serving industries that require enhanced security and productivity. Their main client base includes organizations looking to innovate while maintaining a secure digital environment.

Why I picked Unisys: Their focus on security-focused services differentiates them, particularly through their cybersecurity and digital workplace solutions. Unisys leverages AI and cloud management to ensure your team operates efficiently while safeguarding data. For businesses prioritizing security, their tailored services provide peace of mind and operational excellence.

Standout Services: Unisys’s logistics optimization helps your organization streamline supply chain operations, improving efficiency and reducing costs. Their enterprise computing services enable your team to manage complex IT environments effectively, ensuring operational continuity.

Target industries: Government, finance, healthcare, transportation, and retail.

Specialties: Cybersecurity, cloud management, digital workplace transformation, logistics optimization, and artificial intelligence.

Pros and cons

Pros:

  • Strong focus on security
  • Comprehensive digital workplace solutions
  • Global service reach

Cons:

  • Pricing details are not transparent
  • Potential for long implementation times

Best for telecom industry solutions

  • Pricing upon request

Tech Mahindra offers a variety of services, such as cloud and infrastructure management, data analytics, and cybersecurity, primarily serving industries like banking, healthcare, and manufacturing. Their main client base consists of large enterprises seeking digital transformation and production performance.

Why I picked Tech Mahindra: Their focus on telecom industry solutions sets them apart, particularly through their digital enterprise applications and intelligent automation. They specialize in performance engineering, which enhances service delivery and efficiency. For businesses in telecom, their expertise in integrating cutting-edge technologies is invaluable.

Standout Services: Tech Mahindra's cybersecurity services protect your data and systems from threats, ensuring your business operates securely. Their data analytics offerings provide insights to help your team make informed decisions and improve operational efficiency.

Target industries: Banking, healthcare, manufacturing, retail, and telecommunications.

Specialties: Intelligent automation, performance engineering, cloud management, cybersecurity, and digital enterprise applications.

Pros and cons

Pros:

  • Expertise in performance engineering
  • Broad range of digital services
  • Efficient service delivery

Cons:

  • May require significant investment
  • Potential for long implementation times

Other Data Center Managed Services

Here are some additional data center managed services providers that didn’t make it onto my shortlist, but are still worth checking out:

  1. Zensar Technologies

    For cloud migration

  2. Ensono

    For hybrid IT solutions

  3. Rackspace Technology

    For multi-cloud environments

  4. Accenture

    For digital transformation guidance

  5. Fujitsu

    For sustainable IT practices

  6. NTT Data

    For global infrastructure solutions

  7. Wipro

    For AI-driven infrastructure

  8. DXC Technology

    For hybrid IT management

  9. HCLTech

    For IT automation services

  10. TCS (Tata Consultancy Services)

    For large enterprise solutions

What Are Data Center Managed Services?

Data center managed services are outsourced services that help businesses maintain and optimize their data center operations. They might offer things like:

  • Server and network management
  • Data backup and recovery
  • Security monitoring and compliance
  • Cloud integration and support
  • Infrastructure optimization

IT departments, large enterprises, and growing businesses typically seek out data center managed services to handle complex IT infrastructure and meet security and compliance requirements. These services address the need for efficient resource management and technological expertise.

Data Center Managed Services Selection Criteria

When selecting the best data center managed services providers to include in this list, I considered common business needs and pain points that these providers address. This included things like reducing operational costs and enhancing security measures. I also used the following framework to keep my evaluation structured and fair: 

Core Services (25% of total score)
To be considered for inclusion in this list, each provider had to offer these basic services:

  • Network management
  • Data backup and recovery
  • Security monitoring
  • Cloud integration
  • Infrastructure optimization

Additional Standout Services (25% of total score)
To help further narrow down the competition, I also looked for unique or especially valuable services, such as:

  • AI-driven analytics
  • Customizable service packages
  • Green data center practices
  • Advanced threat detection
  • Hybrid cloud solutions

Industry Experience (10% of total score)
To get a sense of the industry experience of each provider, I considered the following:

  • Years in operation
  • Industry certifications
  • Client portfolio diversity
  • Case studies and success stories
  • Expertise in specific sectors

Onboarding (10% of total score)
To evaluate the onboarding experience for each provider, I considered the following:

  • Speed of setup
  • Clarity of process
  • Availability of training materials
  • Support during transition
  • Customization options

Customer Support (10% of total score)
To assess the level of customer support each provider offers, I considered the following:

  • 24/7 availability
  • Response time
  • Technical expertise
  • Multi-channel support
  • Proactive communication

Value For Price (10% of total score)
To evaluate the pricing and potential ROI of working with each provider, I considered the following:

  • Cost transparency
  • Flexibility of pricing models
  • Comparison with industry standards
  • Bundled service discounts
  • Return on investment potential

Customer Reviews (10% of total score)
To get a sense of the overall satisfaction of existing customers, I considered the following when reading customer reviews:

  • Service reliability
  • Satisfaction with support
  • Ease of use
  • Overall value perception
  • Willingness to recommend

How to Choose a Data Center Managed Services Provider

It’s easy to get bogged down in long lists of services and complex pricing structures. To help you prioritize the things that matter most for your business, keep the following factors in mind:

FactorWhat to Consider
Business ObjectivesAlign the provider's services with your strategic goals. Consider how they can help you achieve specific outcomes, like scalability or enhanced security.
Service Scope and SLAsEnsure the provider covers all necessary services and offers clear Service Level Agreements for performance, uptime, and issue resolution.
Support AvailabilityCheck for 24/7 support and assess the provider's response time and technical expertise to ensure your team gets timely help when needed.
Costs and Pricing StructureEvaluate the transparency of pricing models and ensure they fit your budget. Consider whether costs are fixed or variable based on usage.
Communication and ReportingLook for regular updates and transparent reporting on performance metrics. This helps you keep track of service effectiveness and identify areas for improvement.
Security MeasuresAssess the provider's security protocols and compliance with industry standards to protect your data and operations from threats.
ScalabilityDetermine if the provider can scale services to meet your growth and adapt to changing business needs.
Reputation and ReferencesResearch client reviews and ask for references to gauge the provider's reliability and track record in delivering quality services.

Key Data Center Managed Services

When selecting a data center managed services provider, keep an eye out for the following key services:

  • Network management: Ensures your network infrastructure is optimized and secure for smooth operations.
  • Data backup and recovery: Provides reliable data protection and quick recovery options in case of data loss.
  • Security monitoring: Continuously monitors your systems to detect and respond to potential threats.
  • Cloud integration: Cloud managed service providers can facilitate the seamless transition and management of cloud services alongside existing infrastructure.
  • Infrastructure optimization: Enhances the performance and efficiency of your IT resources.
  • AI-driven analytics: Uses artificial intelligence to provide insights that drive smarter business decisions.
  • Hybrid cloud solutions: Offer flexibility by integrating both on-premises and cloud resources.
  • Disaster recovery: Ensures business continuity by protecting data and applications from unexpected disruptions.
  • Compliance management: Helps maintain adherence to industry regulations and standards.
  • Digital transformation: Guides your organization through adopting new technologies to improve processes and innovation.

Benefits of Data Center Managed Services

Partnering with a data center managed services provider offers several benefits for your team and your business. Here are a few you can look forward to:

  • Cost savings: Reduces operational expenses by outsourcing IT management and leveraging cloud solutions.
  • Enhanced security: Provides continuous monitoring and threat detection to keep your data safe.
  • Scalability: Adapts to your business growth with flexible infrastructure options like hybrid cloud solutions.
  • Expert support: Access to specialized IT expertise that helps optimize your systems and improve efficiency.
  • Business continuity: Ensures data is backed up and recoverable, minimizing downtime during disruptions.
  • Regulatory compliance: Helps your business adhere to industry standards with compliance management services.
  • Innovation support: Facilitates digital transformation by integrating new technologies and improving processes.

Costs and Pricing Structures of Data Center Managed Services

Data center managed services typically come at a custom price to accommodate various business needs, sizes, and circumstances. Providers generally work within one of the following pricing structures:

  • Subscription-based: Charges a recurring fee for ongoing services and support.
  • Project-based: Sets a fixed price for specific projects or tasks.
  • Scope of work (SOW): Prices based on detailed deliverables and objectives.
  • Usage-based: Costs vary depending on the resources or services consumed.
  • Tiered pricing: Offers different levels of service at varying price points.

Key Factors That Influence Data Center Managed Services Pricing

Beyond the specific pricing model, here are some additional factors that can influence the cost of data center managed services:

  • Customization needs: Tailoring services to your specific requirements can increase costs.
  • Compliance standards: Meeting industry regulations may require additional resources and expertise.
  • Number of users: More employees or users can raise the price due to increased resource demand.
  • Service level agreements (SLAs): Higher expectations for performance and uptime can affect pricing.
  • Geographic location: Costs may vary based on the provider's and client's locations.

Being aware of these factors before you start seeking out custom quotes from providers helps you get a sense of what to expect and compare and contrast quotes more effectively.

Data Center Managed Services: FAQs

Here are some answers to common questions about data center managed services:

How do I choose the right data center managed services provider?

Start by assessing your business needs and objectives. Look for providers that offer the services you require, such as security monitoring or cloud integration. Check their industry experience and client reviews to gauge reliability. Ensure their pricing model fits your budget, and evaluate their support availability to meet your operational needs.

What should I expect during the onboarding process?

During onboarding, you should expect a detailed plan outlining how services will be integrated into your existing systems. The provider will typically offer support and training to ensure a smooth transition. They should also provide documentation and resources to help your team understand how to use and manage the services effectively.

How are data center managed services priced?

Pricing can vary based on the provider and services you choose. Common models include subscription-based, project-based, or usage-based pricing. Consider factors like customization needs and the number of users when evaluating costs. Always ask for detailed quotes to understand what’s included in the price.

Can data center managed services help with compliance?

Yes, many providers offer services that help you meet industry regulations and compliance standards. They can assist with security protocols, data protection measures, and regular audits. It’s essential to choose a provider experienced in your industry’s specific compliance requirements to avoid potential issues.

How does a provider handle data security?

Providers typically offer a range of security measures, including monitoring, threat detection, and incident response. They should have protocols in place to protect your data from breaches and ensure compliance with security standards. Ask about their security certifications and how they keep your data safe.

What kind of support can I expect from a provider?

Support varies by provider but often includes 24/7 availability, multi-channel communication, and technical expertise. Providers should offer prompt responses to issues and help with troubleshooting. Check their support options and response times to ensure they align with your operational needs.

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Paulo Gardini Miguel
By Paulo Gardini Miguel

Paulo is the Director of Technology at the rapidly growing media tech company BWZ. Prior to that, he worked as a Software Engineering Manager and then Head Of Technology at Navegg, Latin America’s largest data marketplace, and as Full Stack Engineer at MapLink, which provides geolocation APIs as a service. Paulo draws insight from years of experience serving as an infrastructure architect, team leader, and product developer in rapidly scaling web environments. He’s driven to share his expertise with other technology leaders to help them build great teams, improve performance, optimize resources, and create foundations for scalability.