20 Best Cyber Incident Response Services Reviewed in 2025
Best Cyber Incident Response Services Shortlist
Here’s my shortlist of the best cyber incident response service providers:
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Cyber incident response services help organizations detect threats quickly, contain security breaches, and recover with minimal disruption. If you're struggling to triage alerts, unsure whether your team can handle a real-time attack, or worried about hidden vulnerabilities, you're not alone. These challenges can leave your environment exposed and your team overextended.
I’ve worked with companies navigating these exact issues, helping them assess providers and implement solutions that actually deliver during a crisis. This guide shares insights from that hands-on experience, highlighting service providers that stand out for their technical depth, responsiveness, and fit across different industries.
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Best Cyber Incident Response Services Summary
This comparison chart summarizes pricing details for my top cyber incident response service selections to help you find the best one for your budget and business needs.
| Service | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for global reach | Not available | Pricing upon request | Website | |
| 2 | Best for incident investigations | Not available | Pricing upon request | Website | |
| 3 | Best for cyber forensics | Not available | Pricing upon request | Website | |
| 4 | Best for compliance support | Free trial + demo available | Pricing upon request | Website | |
| 5 | Best for managed detection | Free demo available | Pricing upon request | Website | |
| 6 | Best for rapid response | Not available | Pricing upon request | Website | |
| 7 | Best for small businesses | Not available | Pricing upon request | Website | |
| 8 | Best for threat intelligence | Not available | Pricing upon request | Website | |
| 9 | Best for the UK market | Not available | Pricing upon request | Website | |
| 10 | Best for insurance clients | Not available | Pricing upon request | Website |
Best Cyber Incident Response Service Reviews
Below are my detailed summaries of the best cyber incident response service providers that made it onto my shortlist. My reviews offer a look at each provider’s key services, unique specialties, and pros & cons to help you find the best one for your needs.
Herjavec Group provides cybersecurity services, including incident response and threat management. They focus on serving large enterprises across various sectors, offering tailored solutions to meet complex security needs.
Why I picked Herjavec Group: Herjavec Group's global reach allows it to support multinational enterprises with consistent security practices. Their services include advanced threat detection and response, ensuring your team can manage threats effectively across locations. This extensive coverage makes them ideal for companies with a global presence needing cohesive security strategies.
Standout Services: Their identity management services help your team control access to critical systems, ensuring only authorized users can access sensitive information. The cloud security solutions they offer protect your cloud environments, addressing the unique challenges of cloud-based operations.
Target industries: Finance, healthcare, retail, energy, and technology.
Specialties: Incident response, threat management, identity management, cloud security, and risk management.
Pros and cons
Pros:
- Strong global presence
- Advanced threat detection capabilities
- Tailored solutions for large enterprises
Cons:
- May not suit smaller companies
- Complex service offerings
Kroll focuses on forensic investigations and risk management. They cater to organizations that require detailed analysis and expert handling of cybersecurity incidents.
Why I picked Kroll: Kroll specializes in incident investigations, offering forensic analysis to uncover the root causes of breaches. Their risk management services help your team mitigate future threats by identifying vulnerabilities. This focus on in-depth investigations and proactive risk management makes them ideal for businesses needing thorough security assessments.
Standout Services: Their data breach notification services ensure your team complies with legal obligations following a breach, helping you manage communication effectively. The digital forensics services provide detailed analysis of cyber incidents, aiding in understanding the scope and impact of breaches.
Target industries: Finance, healthcare, technology, legal, and government.
Specialties: Incident investigations, risk management, digital forensics, data breach notification, and cybersecurity advisory.
Pros and cons
Pros:
- Strong risk management focus
- Expert advisory services
- Comprehensive breach notifications
Cons:
- Limited trial details
- Focus on larger enterprises
Group-IB specializes in threat intelligence and forensic investigations. They serve a diverse range of industries, offering tailored solutions to prevent and investigate cyber threats.
Why I picked Group-IB: Group-IB excels in cyber forensics, providing detailed analyses to uncover the root causes of incidents. Their threat intelligence services help your team anticipate and mitigate potential threats. This focus on forensic detail and proactive threat management makes them an ideal choice for businesses needing in-depth security insights.
Standout Services: Their anti-piracy services protect your digital assets by identifying and removing unauthorized content, helping you maintain brand integrity. The threat hunting services proactively search for threats within your network, allowing your team to address vulnerabilities before they escalate.
Target industries: Finance, telecommunications, energy, retail, and government.
Specialties: Cyber forensics, threat intelligence, anti-piracy, threat hunting, and incident response.
Pros and cons
Pros:
- Proactive threat management
- Strong anti-piracy focus
- Tailored industry solutions
Cons:
- Pricing is not publicly available
- May not suit smaller companies
Trustwave focuses on helping businesses maintain compliance with various industry standards, serving a diverse client base across multiple sectors.
Why I picked Trustwave: Trustwave's focus on compliance support makes them an ideal partner for businesses needing to adhere to strict regulatory requirements. Their managed security services provide continuous monitoring and threat detection, ensuring your team remains compliant with industry standards. This emphasis on compliance support distinguishes them from other providers.
Standout Services: Trustwave's penetration testing helps your team identify and address vulnerabilities in your systems, enhancing your security posture. Their security awareness training educates your staff on best practices, reducing the risk of human error in security breaches.
Target industries: Finance, healthcare, retail, education, and government.
Specialties: Compliance support, managed security services, threat detection, penetration testing, and security awareness training.
Pros and cons
Pros:
- Continuous threat monitoring
- Customizable security solutions
- Experienced support team
Cons:
- Pricing is not publicly available
- Focus on compliance-heavy industries
Secureworks offers Managed Detection and Response (MDR) services, focusing on threat prevention, detection, and response around the clock. They serve industries that demand strong cybersecurity measures, such as finance and manufacturing.
Why I picked Secureworks: Secureworks excels in managed detection by providing 24/7 threat prevention and response. Their Taegis platform offers comprehensive security across various environments, including cloud and networks. This emphasis on continuous monitoring and response is ideal for teams needing constant vigilance.
Standout Services: Secureworks offers threat hunting, which proactively identifies potential threats in your environment, helping your team address them before they escalate. Their consulting services provide expert guidance to improve your cybersecurity posture and tackle specific challenges.
Target industries: Finance, manufacturing, education, healthcare, and retail.
Specialties: Managed detection and response, threat hunting, incident response, cybersecurity consulting, and cloud security.
Pros and cons
Pros:
- Strong industry partnerships
- Positive user feedback
- Collaborative approach
Cons:
- Pricing details not public
- May not suit small businesses
Sygnia offers cyber incident response services, focusing on rapid containment and resolution of cyber threats. They cater to a variety of sectors, including cloud and operational technology, providing tailored solutions for enhanced security.
Why I picked Sygnia: Sygnia excels in rapid response by employing experienced teams with military backgrounds to swiftly investigate and contain threats. Their services include cyber readiness assessments and ransomware preparedness, ensuring your team is prepared for any situation. This emphasis on quick action and readiness makes them ideal for organizations needing fast and effective threat management.
Standout Services: Sygnia's red teaming provides your team with realistic attack simulations to identify vulnerabilities and improve defenses. Their threat intelligence monitoring offers continuous oversight to detect and address potential threats before they escalate.
Target industries: Finance, healthcare, energy, technology, and government.
Specialties: Rapid response, cyber readiness assessments, ransomware preparedness, threat intelligence, and forensic investigations.
Pros and cons
Pros:
- Quick threat containment
- Realistic attack simulations
- Continuous threat monitoring
Cons:
- Limited trial information
- Focus on larger enterprises
Security Joes offers cyber incident response services, including malware analysis, threat intelligence, and 24/7 managed detection response. They focus on small businesses, providing tailored solutions to meet their specific needs.
Why I picked Security Joes: Security Joes caters to small businesses by offering a range of services like malware analysis and threat intelligence. Their managed detection response is available 24/7, ensuring your team gets round-the-clock support. This focus on small business needs sets them apart from other providers.
Standout Services: Security Joes provides hybrid incident response, which combines on-site and remote support to fit your team's unique needs. Their threat hunting service proactively identifies potential threats, helping you address vulnerabilities before they become a problem.
Target industries: Small businesses, technology, finance, healthcare, and retail.
Specialties: Malware analysis, threat intelligence, managed detection response, threat hunting, and forensic investigations.
Pros and cons
Pros:
- Tailored for small businesses
- Proactive threat hunting
- Diverse specialized services
Cons:
- Limited industry focus
- Lack of public trial information
Mandiant focuses on breach response, threat mitigation, and risk reduction. They serve a broad range of industries, including finance, manufacturing, and government.
Why I picked Mandiant: Mandiant excels in threat intelligence, offering actionable insights and tailored programs for various sectors. Their team of leading threat researchers and incident responders ensures your team gets expert guidance. This focus on intelligence and tailored solutions makes them a leader in the industry.
Standout Services: Mandiant's AI security consulting helps your team leverage artificial intelligence to enhance cybersecurity measures. Their strategic readiness services prepare your organization for potential threats by developing robust security strategies.
Target industries: Finance, manufacturing, government, healthcare, and retail.
Specialties: Incident response, threat intelligence, AI security, managed detection and response, and continuous monitoring.
Pros and cons
Pros:
- Comprehensive service offerings
- Strong industry reputation
- Backed by Google Cloud
Cons:
- May not suit small businesses
- Focus on larger enterprises
Redscan provides cybersecurity services such as threat detection, incident response, and vulnerability management. They focus on serving businesses in the UK, offering solutions that meet local regulatory requirements.
Why I picked Redscan: Redscan is tailored for the UK market, providing services that align with local compliance and security standards. Their threat detection and incident response capabilities ensure your team can quickly identify and mitigate threats. This focus on the UK market makes them a strong partner for businesses needing region-specific solutions.
Standout Services: Their penetration testing helps your team identify security weaknesses, providing insights to strengthen your defenses. The threat intelligence services deliver up-to-date information on emerging threats, allowing your team to stay ahead of potential risks.
Target industries: Finance, healthcare, technology, retail, and government.
Specialties: Threat detection, incident response, vulnerability management, penetration testing, and threat intelligence.
Pros and cons
Pros:
- Tailored regional solutions
- Effective threat detection
- Proactive threat intelligence
Cons:
- Limited focus outside the UK
- May not suit smaller enterprises
Beazley provides cyber incident response services with a focus on risk management and data breach response. They primarily serve the insurance sector, offering tailored solutions to meet the specific needs of their clients.
Why I picked Beazley: Beazley focuses on serving insurance clients by integrating incident response with risk management strategies. Their services include data breach response, which ensures your team can handle incidents efficiently. This integration of insurance and cybersecurity makes them a unique provider for clients needing comprehensive risk solutions.
Standout Services: The risk assessment services help your team identify potential vulnerabilities, enhancing your overall security posture. Their breach response services provide immediate support in the event of a data breach, helping you mitigate damage and manage communication effectively.
Target industries: Insurance, healthcare, finance, retail, and technology.
Specialties: Risk management, data breach response, cybersecurity insurance, risk assessment, and incident response.
Pros and cons
Pros:
- Strong focus on the insurance sector
- Integrated risk management solutions
- Immediate breach response support
Cons:
- Limited focus on non-insurance clients
- May not suit smaller businesses
Other Cyber Incident Response Services
Here are some additional cyber incident response service providers that didn’t make it onto my shortlist, but are still worth checking out:
- Pondurance
For the healthcare sector
- UnderDefense
For 24/7 monitoring
- AKATI Sekurity
For targeted attack protection
- NTT Security
For global coverage
- SecurityHQ
For managed security services
- Blackpanda
For the Asia-Pacific region
- Verizon
For large enterprises
- AT&T Cybersecurity
For network security solutions
- BAE Systems
For government clients
- Cynet
For automated threat detection
What Do Cyber Incident Response Services Typically Offer?
Cyber incident response services are professional offerings that help businesses detect, respond to, and recover from cyber threats. They might offer things like:
- Threat detection and analysis
- Incident response and recovery
- Vulnerability assessments
- Forensic investigations
- Security awareness training
IT departments, security teams, and businesses across various industries typically seek out these services to address challenges like data breaches, compliance issues, and the need for enhanced security measures.
Cyber Incident Response Service Selection Criteria
When selecting the best cyber incident response service providers to include in this list, I considered common business needs and pain points that these providers address. This included things like minimizing downtime during a cyber incident and ensuring compliance with industry regulations. I also used the following framework to keep my evaluation structured and fair:
Core Services (25% of total score)
To be considered for inclusion in this list, each provider had to offer these basic services:
- Threat detection
- Incident response
- Vulnerability assessments
- Forensic investigations
- Security training
Additional Standout Services (25% of total score)
To help further narrow down the competition, I also looked for unique or especially valuable services, such as:
- Advanced threat intelligence
- Real-time monitoring
- Customized security solutions
- Industry-specific compliance support
- AI-driven analytics
Industry Experience (10% of total score)
To get a sense of the industry experience of each provider, I considered the following:
- Years in business
- Number of clients served
- Expertise in specific sectors
- Proven track record
- Certifications held
Onboarding (10% of total score)
To evaluate the onboarding experience for each provider, I considered the following:
- Speed of setup
- Clarity of instructions
- Availability of training resources
- Support during implementation
- Ease of integration
Customer Support (10% of total score)
To assess the level of customer support each provider offers, I considered the following:
- Availability of 24/7 support
- Multiple support channels
- Responsiveness to inquiries
- Expertise of support staff
- Customer feedback on support
Value For Price (10% of total score)
To evaluate the pricing and potential ROI of working with each provider, I considered the following:
- Competitive pricing
- Transparency of pricing structure
- Range of pricing plans
- Cost-benefit analysis
- Discounts for long-term contracts
Customer Reviews (10% of total score)
To get a sense of the overall satisfaction of existing customers, I considered the following when reading customer reviews:
- Consistency of positive feedback
- Commonly mentioned strengths
- Areas for improvement
- Satisfaction with results
- Willingness to recommend
How to Choose a Cyber Incident Response Service Provider
It’s easy to get bogged down in long lists of services and complex pricing structures. To help you prioritize the things that matter most for your business, keep the following factors in mind:
| Factor | What to Consider |
| Business Objectives | Align the provider's services with your strategic goals to ensure they meet your needs. |
| Service Scope and SLAs | Check that the service offerings and SLAs cover your specific security requirements. |
| Support Availability | Ensure the provider offers 24/7 support, especially if your team operates globally. |
| Costs and Pricing Structure | Look for transparent pricing and evaluate the value offered for the cost. |
| Communication and Reporting | Assess how often you'll receive updates and the clarity of their reports. |
| Industry Experience | Consider providers with experience in your sector for tailored expertise. |
| Technology and Tools | Verify that the provider uses advanced tools and technologies that integrate with your systems. |
| Scalability | Ensure the services can grow with your business needs over time. |
Key Cyber Incident Response Services
When selecting a cyber incident response service provider, keep an eye out for the following key services:
- Threat detection: Identifies potential security threats quickly to minimize risk.
- Incident response: Provides immediate action to contain and resolve security breaches.
- Vulnerability assessments: Evaluates your systems to identify and address security weaknesses.
- Forensic investigations: Analyze incidents to discover the root cause and prevent recurrence.
- Security training: Educates your team on best practices to reduce the risk of human error.
- Threat intelligence: Provides insights into emerging threats to help you prepare proactively.
- Penetration testing: Simulates attacks to assess your defenses and improve security measures.
- Compliance support: Ensures your practices align with industry regulations and standards.
- 24/7 monitoring: Offers continuous surveillance to detect and respond to threats at all times.
- Risk management: Helps prioritize and mitigate risks to protect your business assets.
Benefits of Cyber Incident Response Services
Partnering with a cyber incident response service provider offers several benefits for your team and your business. Here are a few you can look forward to:
- Faster response times: Incident response services help contain and resolve breaches quickly, minimizing downtime.
- Improved security posture: Threat detection and vulnerability assessments identify and address weaknesses in your defenses.
- Regulatory compliance: Compliance support ensures your practices meet industry standards and avoid penalties.
- Enhanced threat awareness: Threat intelligence keeps your team informed about emerging threats, allowing proactive preparation.
- Reduced risk of human error: Security training educates your staff on best practices, lowering the likelihood of mistakes.
- Continuous protection: 24/7 monitoring provides round-the-clock surveillance to detect and respond to threats anytime.
- Informed decision-making: Forensic investigations provide insights into incidents, helping you make data-driven security improvements.
Costs and Pricing Structures of Cyber Incident Response Services
Cyber incident response services typically come at a custom price to accommodate various business needs, sizes, and circumstances. Providers generally work within one of the following pricing structures:
- Subscription-based: Charges a recurring fee for ongoing services and support.
- Project-based: Costs are determined by the specific project scope and duration.
- Hourly rate: Billing is based on the number of hours worked by the service provider.
- Retainer model: A set fee is paid regularly to retain services as needed.
- Scope of work (SOW): Pricing is based on agreed deliverables and tasks outlined in a contract.
Key Factors That Influence Cyber Incident Response Service Pricing
Beyond the specific pricing model, here are some additional factors that can influence the cost of cyber incident response services:
- Customization level: The more tailored the services are to your specific needs, the higher the cost may be.
- Compliance requirements: Adhering to industry regulations can increase costs due to the specialized expertise needed.
- Number of users: More employees or users may drive up costs as services scale with your business.
- Incident complexity: The complexity of potential incidents and required response measures can affect pricing.
- Technology integration: Costs may rise if advanced tools and technologies need to be integrated with your current systems.
Being aware of these factors before you start seeking out custom quotes from providers helps you get a sense of what to expect and compare and contrast quotes more effectively.
Cyber Incident Response Service: FAQs
Here are some answers to common questions about cyber incident response services:
How quickly can a cyber incident response service react to a threat?
Response times can vary depending on the provider and the service level agreement (SLA) you choose. Many providers offer 24/7 monitoring, which means they can react to threats almost immediately. It’s important to discuss response times with potential providers to ensure they meet your team’s needs.
What types of incidents do these services typically handle?
Cyber incident response services typically handle a wide range of incidents, including malware attacks, data breaches, and phishing scams. They can also assist with insider threats and ransomware situations. It’s crucial to verify that the provider you’re considering has experience with the specific types of incidents relevant to your business.
How do I choose the right provider for my business?
Choosing the right provider involves evaluating your specific needs, such as industry compliance requirements and the level of support you require. Consider factors like the provider’s experience, service offerings, and pricing structures. It’s also helpful to read reviews and request case studies to see how they’ve helped businesses similar to yours.
Can these services help with compliance requirements?
Yes, many cyber incident response service providers offer support for compliance with industry regulations. They can help you understand and meet the necessary standards to avoid penalties. Be sure to discuss your specific compliance needs with potential providers to ensure they can offer the right expertise.
What should I expect during the onboarding process?
During onboarding, you can expect the provider to assess your current security posture and identify potential vulnerabilities. They’ll likely set up monitoring tools and establish communication protocols. The process should be straightforward, but it’s important to ask about timelines and support during this phase.
Are these services suitable for small businesses?
Yes, many cyber incident response service providers offer scalable solutions that can be tailored to small businesses. They understand that smaller teams may have different needs and budgets compared to larger enterprises. When evaluating providers, look for those that offer flexible pricing and service options that can grow with your business.
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