20 Best Cloud Managed Service Providers Reviewed in 2025
Best Cloud Managed Service Providers Shortlist
Here’s my shortlist of the best cloud managed service providers:
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If you're exploring cloud managed service providers, you might be encountering some familiar frustrations. Perhaps you're dealing with unpredictable downtime, ballooning costs that strain your budget, or security gaps that could lead to serious compliance risks. Choosing the wrong provider can amplify these issues, leaving your team stuck troubleshooting problems instead of driving projects forward.
Cloud managed service providers handle crucial tasks such as proactive infrastructure monitoring, cost optimization, comprehensive security management, and efficient support. This lets your team stay focused on strategic goals, not infrastructure headaches. The right partner doesn't just solve problems—they actively contribute to your business growth by enabling scalability, security, and seamless integration with your existing workflows.
I’ve reviewed and assessed over 50 cloud service providers across various industries, gaining insights into what genuinely moves the needle for businesses. In this guide, I’ve distilled that extensive experience into clear, unbiased recommendations. My aim is to help you quickly identify a provider that aligns precisely with your team's requirements and strategic objectives.
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Best Cloud Managed Service Providers Summary
This comparison chart summarizes pricing details for my top cloud managed service providers selections to help you find the best one for your budget and business needs.
| Service | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for global enterprise clients | Not available | Pricing upon request | Website | |
| 2 | Best for small to mid-sized businesses | Free consultation available | Pricing upon request | Website | |
| 3 | Best for hybrid cloud solutions | Not available | Pricing upon request | Website | |
| 4 | Best for GPU cloud computing | Not available | From $6.50/hour | Website | |
| 5 | Best for AI and machine learning | Free demo available | Pricing upon request | Website | |
| 6 | Best for digital transformation | Not available | Pricing upon request | Website | |
| 7 | Best for IT infrastructure management | Not available | Pricing upon request | Website | |
| 8 | Best for scalable cloud solutions | Not available | From $4.20/month | Website | |
| 9 | Best for virtual desktop solutions | Not available | From $0.45/hour | Website | |
| 10 | Best for European data compliance | Not available | From €8.99/month | Website |
Best Cloud Managed Service Providers Reviews
Below are my detailed summaries of the best cloud managed service providers that made it onto my shortlist. My reviews offer a look at each provider’s key services, unique specialties, and pros & cons to help you find the best one for your needs.
Accenture Cloud Services provides cloud solutions tailored to various industries, focusing on cloud strategy, migration, and management. Their main client base includes large enterprises across sectors like aerospace, automotive, and banking.
Why I picked Accenture Cloud Services: They cater to global enterprise clients with their broad range of cloud solutions. Services like cloud strategy and migration are tailored for large-scale implementations, making them suitable for complex environments. This ensures your team benefits from expertise in managing extensive cloud infrastructures.
Standout Services: Accenture Cloud Services’ cloud optimization helps your team enhance efficiency by identifying areas for cost reduction and performance improvement. Their cloud security services provide robust protection, ensuring your data stays safe and compliant with industry regulations.
Target industries: Aerospace, automotive, banking, healthcare, and retail
Specialties: Cloud strategy, migration, management, optimization, and security
Pros and cons
Pros:
- Tailored solutions for large enterprises
- Expertise in complex cloud environments
- Strong focus on security and compliance
Cons:
- Focused on large-scale implementations
- Requires technical expertise to implement
Miles IT offers a range of cloud services, focusing on IT support, cloud hosting, and cybersecurity. Their main client base includes small to mid-sized businesses seeking reliable IT solutions to enhance operational efficiency.
Why I picked Miles IT: They specialize in serving small to mid-sized businesses, providing your team with tailored IT support and cloud hosting services. Their focus on cybersecurity ensures that your data remains protected while you scale your operations. This approach supports businesses in managing their IT needs without the complexity of larger providers.
Standout Services: Miles IT’s 24/7 helpdesk support ensures your team can resolve IT issues quickly, minimizing downtime. Their custom software development helps your organization create tailored solutions that meet specific business needs, enhancing overall productivity.
Target industries: Healthcare, finance, education, retail, and manufacturing
Specialties: IT support, cloud hosting, cybersecurity, software development, and IT consulting
Pros and cons
Pros:
- Tailored for small to mid-sized businesses
- 24/7 helpdesk support
- Focus on cybersecurity
Cons:
- Limited advanced cloud features
- Focused on specific business sizes
Rackspace Technology offers multicloud solutions, focusing on cloud adoption, application deployment, and AI services. Their main client base includes industries such as financial services, healthcare, and education.
Why I picked Rackspace Technology: They provide hybrid cloud solutions that integrate both public and private clouds, allowing your team flexibility in managing workloads. Their offerings include cloud adoption, application modernization, and AI solutions, supporting platforms like AWS, Google Cloud, and Microsoft Azure. This makes it easier for you to manage complex cloud environments efficiently.
Standout Services: Rackspace Technology’s cyber recovery services help your team protect data against ransomware threats, ensuring business continuity. Their Fanatical Experience™ initiative enhances customer support, providing your team with reliable assistance and expertise.
Target industries: Financial services, healthcare, education, government, and retail
Specialties: Multicloud strategy, AI and machine learning, cloud security, application modernization, and SaaS lifecycle management
Pros and cons
Pros:
- Flexibility in hybrid cloud solutions
- Expertise in AI and machine learning
- Strong security services
Cons:
- Requires technical expertise to implement
- Limited information on service customization
CoreWeave specializes in GPU cloud computing, offering services like GPU and CPU compute, storage, and networking. They cater to industries focused on AI model training, inference, and visual effects rendering.
Why I picked CoreWeave: Their focus on GPU cloud computing is ideal for AI workloads, providing your team with high-performance solutions. Managed services like Kubernetes and Slurm support complex deployments, ensuring efficient resource management. This specialization helps your organization tackle demanding computational tasks with ease.
Standout Services: CoreWeave’s cluster health management ensures your operations run smoothly by monitoring and optimizing resource usage. Their early access to NVIDIA GPUs gives your team a competitive edge in AI development, reducing time to market for new solutions.
Target industries: AI, visual effects, gaming, finance, and healthcare
Specialties: GPU cloud computing, AI model training, inference, visual effects rendering, and managed software services
Pros and cons
Pros:
- High-performance computing capabilities
- Early access to NVIDIA GPUs
- Strong industry reputation
Cons:
- May not suit smaller projects
- Focused on specific industries
Lambda Labs offers specialized cloud services focused on deep learning and AI infrastructure, serving businesses and researchers who need high-performance computing solutions. Their main client base includes companies and academic institutions that require robust computational power for AI model training and development.
Why I picked Lambda Labs: Their focus on AI and machine learning makes them a top choice for teams working on complex models. They provide powerful GPU cloud instances that accelerate training and inference processes, ensuring your projects run efficiently. This dedication to high-performance computing supports your AI initiatives with the necessary computational resources.
Standout Services: Lambda Labs’ GPU cloud instances provide your team with the necessary computational power to train AI models quickly and efficiently. Their on-premise GPU workstations offer a reliable solution for businesses needing dedicated hardware for intensive AI tasks, ensuring consistent performance and scalability.
Target industries: Technology, research, education, healthcare, and finance
Specialties: AI infrastructure, deep learning, GPU cloud computing, model training, and machine learning development
Pros and cons
Pros:
- Specialized in AI and machine learning
- High-performance GPU cloud instances
- Suitable for complex model training
Cons:
- May not suit general cloud requirements
- Focused on niche industries
Capgemini Cloud Services offers a range of cloud solutions focused on cybersecurity, data and AI, and sustainability for industries like aerospace, automotive, and banking. Their main client base includes global enterprises seeking technology-driven business transformation.
Why I picked Capgemini Cloud Services: They excel in digital transformation, helping your team adapt to evolving technologies with cloud solutions and AI integration. Their focus on sustainability ensures that your operations align with modern environmental standards. This approach supports your business in achieving long-term growth and innovation.
Standout Services: Capgemini Cloud Services’ cybersecurity solutions provide your team with advanced protection against cyber threats, ensuring data integrity and security. Their sustainability services help your organization implement eco-friendly practices, reducing environmental impact while maintaining operational efficiency.
Target industries: Aerospace, automotive, banking, healthcare, and retail
Specialties: Cloud solutions, cybersecurity, data and AI, sustainability, and enterprise management
Pros and cons
Pros:
- Emphasis on sustainability practices
- Advanced cybersecurity measures
- Global industry presence
Cons:
- Pricing details not readily available
- May be complex for small businesses
HCLTech provides cloud services, including consulting, migration, and management, focusing on IT infrastructure and digital transformation. Their main client base consists of large enterprises across various industries that require comprehensive IT solutions.
Why I picked HCLTech: Their expertise in IT infrastructure management supports your team in optimizing and maintaining complex systems. Services like cloud consulting and migration facilitate seamless transitions to cloud environments, ensuring minimal disruption. This focus on infrastructure makes them ideal for organizations with intricate IT needs.
Standout Services: HCLTech’s digital workplace solutions offer tools and strategies to enhance employee productivity and collaboration across your organization. Their cybersecurity services provide advanced threat detection and response, keeping your data secure and your operations compliant with industry standards.
Target industries: Financial services, healthcare, manufacturing, retail, and telecommunications
Specialties: IT infrastructure management, cloud consulting, digital transformation, cybersecurity, and application services
Pros and cons
Pros:
- Strong focus on IT infrastructure
- Expertise in digital transformation
- Comprehensive cybersecurity offerings
Cons:
- Limited customization options
- Focused on complex deployments
OVHcloud provides a variety of services, including public and private cloud solutions, hosting, and data storage. Their main client base includes businesses seeking scalable and reliable cloud infrastructure for diverse operational needs.
Why I picked OVHcloud: They excel in offering scalable cloud solutions that cater to growing businesses. Services like public and private cloud options allow your team to adjust resources based on demand, ensuring efficiency and cost-effectiveness. This flexibility supports your organization's need for adaptable infrastructure as your business evolves.
Standout Services: OVHcloud’s bare metal servers deliver high performance for demanding applications, providing your team with dedicated resources. Their disaster recovery solutions help safeguard your data and ensure business continuity, reducing the risk of data loss and downtime.
Target industries: Technology, finance, healthcare, retail, and education
Specialties: Public cloud, private cloud, bare metal servers, disaster recovery, and hosting
Pros and cons
Pros:
- Scalable cloud infrastructure
- Strong disaster recovery solutions
- Cost-effective for growing businesses
Cons:
- Limited customization for complex needs
- Focused on specific industries
Paperspace offers cloud computing services focused on virtual desktops, machine learning, and AI development. Their main client base includes developers and businesses that need scalable virtual environments for collaboration and development.
Why I picked Paperspace: They specialize in virtual desktop solutions that provide your team with access to powerful computing resources remotely. Services like Gradient make AI development accessible with pre-configured environments and tools. This approach enables seamless collaboration and resource management, making it ideal for teams needing flexible infrastructure.
Standout Services: Paperspace’s gradient platform simplifies AI development by offering pre-built environments and tools, reducing setup time for your projects. Their core cloud platform provides scalable virtual machines that support various applications, ensuring your team can access the resources needed for demanding tasks.
Target industries: Technology, education, gaming, media, and healthcare
Specialties: Virtual desktops, AI development, machine learning, cloud computing, and scalable infrastructure
Pros and cons
Pros:
- Specializes in virtual desktop solutions
- Simplifies AI development with Gradient
- Scalable infrastructure for diverse needs
Cons:
- May not suit complex enterprise needs
- Focused on specific industries
Scaleway offers cloud services including virtual instances, storage solutions, and Kubernetes, catering to developers and businesses focusing on European data compliance. Their main client base includes companies that need infrastructure solutions with a strong emphasis on privacy and regulatory adherence.
Why I picked Scaleway: Their focus on European data compliance makes them a reliable choice for businesses operating under strict data regulations. They provide services like virtual instances and Kubernetes, which are tailored to meet the needs of developers who prioritize data privacy. This focus ensures your team can operate within the regulatory frameworks required in Europe.
Standout Services: Scaleway’s object storage provides scalable and secure data storage, ensuring your data is easily accessible and protected. Their bare metal servers offer high performance for demanding applications, giving your team the computing power needed for complex tasks.
Target industries: Technology, finance, healthcare, media, and retail
Specialties: European data compliance, cloud infrastructure, virtual instances, Kubernetes, and object storage
Pros and cons
Pros:
- Strong focus on European compliance
- Scalable object storage solutions
- High-performance bare metal servers
Cons:
- Limited global data center presence
- May not suit non-European businesses
Other Cloud Managed Service Providers
Here are some additional cloud managed service providers that didn’t make it onto my shortlist, but are still worth checking out:
- RunPod
For flexible pricing options
- Cognizant
For healthcare industry services
- Infosys Cloud Services
For digital transformation support
- Wipro Cloud Services
For IT consulting integration
- Oracle Cloud Infrastructure (OCI)
For database management
- IBM Cloud
For enterprise AI solutions
- Google Cloud Platform (GCP)
For AI and machine learning
- Microsoft Azure
For hybrid cloud environments
- Amazon Web Services (AWS)
For extensive service options
- Atos
For European data security
What Are Cloud Managed Service Providers?
Cloud managed service providers are companies that remotely manage a business's IT infrastructure and cloud services. They might offer things like:
- Cloud infrastructure management
- Data backup and recovery
- Security and compliance monitoring
- Network and connectivity services
- Application hosting and support
IT departments, startups, and growing businesses typically seek out cloud managed service providers. They address challenges like maintaining IT infrastructure, ensuring data security, and managing scalability efficiently.
Cloud Managed Service Providers Selection Criteria
When selecting the best cloud managed service providers to include in this list, I considered common business needs and pain points that these providers address. This included things like managing IT infrastructure efficiently and ensuring data security. I also used the following framework to keep my evaluation structured and fair:
Core Services (25% of total score)
To be considered for inclusion in this list, each provider had to offer these basic services:
- Cloud infrastructure management
- Data backup and recovery
- Network monitoring and support
- Security and compliance monitoring
- Application hosting
Additional Standout Services (25% of total score)
To help further narrow down the competition, I also looked for unique or especially valuable services, such as:
- AI and machine learning integration
- Hybrid cloud solutions
- Advanced cybersecurity features
- Custom application development
- IoT support
Industry Experience (10% of total score)
To get a sense of the industry experience of each provider, I considered the following:
- Years in operation
- Number of industries served
- Case studies or success stories
- Industry certifications or partnerships
- Expertise in regulatory compliance
Onboarding (10% of total score)
To evaluate the onboarding experience for each provider, I considered the following:
- Ease of setup
- Availability of training resources
- Dedicated onboarding support
- Time to implementation
- Customization options during onboarding
Customer Support (10% of total score)
To assess the level of customer support each provider offers, I considered the following:
- Availability of 24/7 support
- Multiple support channels
- Response time to inquiries
- Access to technical experts
- Customer support satisfaction ratings
Value For Price (10% of total score)
To evaluate the pricing and potential ROI of working with each provider, I considered the following:
- Transparency of pricing
- Competitive pricing within the industry
- Flexibility in pricing plans
- Value-added services included
- Cost savings compared to in-house solutions
Customer Reviews (10% of total score)
To get a sense of the overall satisfaction of existing customers, I considered the following when reading customer reviews:
- Consistency of positive feedback
- Commonly mentioned strengths
- Recurring issues or complaints
- Customer retention rates
- Overall satisfaction ratings
How to Choose a Cloud Managed Service Provider
It’s easy to get bogged down in long lists of services and complex pricing structures. To help you prioritize the things that matter most for your business, keep the following factors in mind:
| Factor | What to Consider |
| Business Objectives | Align the provider's offerings with your team's goals, whether it's scaling operations or enhancing security. |
| Service Scope and SLAs | Ensure the provider covers all necessary services and offers clear service level agreements that meet your needs. |
| Support Availability | Check if 24/7 support is available and if they offer multiple channels like phone, email, and chat. |
| Costs and Pricing Structure | Look for transparent pricing and flexible plans that fit your budget without hidden fees. |
| Communication and Reporting | Evaluate how often and in what detail the provider communicates and reports on service performance. |
| Security Measures | Assess the provider's security protocols to ensure they can protect your data and comply with regulations. |
| Scalability | Consider if the provider can grow with your business and handle increased workloads efficiently. |
| Reputation and Reviews | Research customer feedback and industry reputation to gauge reliability and customer satisfaction. |
Key Cloud Managed Service Provider Services
When selecting a cloud managed service provider, keep an eye out for the following key services:
- Cloud infrastructure management: Manage your IT infrastructure remotely to ensure optimal performance and availability.
- Data backup and recovery: Safeguard your data with regular backups and quick recovery options to prevent data loss.
- Security and compliance monitoring: Protect your business with continuous monitoring to meet security standards and regulatory compliance.
- Network monitoring and support: Maintain reliable connectivity and quickly resolve network issues to minimize downtime.
- Application hosting: Host applications on the cloud for better scalability and accessibility for your team.
- AI and machine learning integration: Leverage AI capabilities to enhance your business processes and analytics.
- Hybrid cloud software: Combine public and private cloud resources to balance flexibility and security.
- Disaster recovery solutions: Ensure business continuity with plans that minimize downtime in case of a disaster.
- Custom application development: Develop tailored applications that meet your specific business needs and improve efficiency.
- Virtual desktops: Provide remote access to desktops, enabling flexible work environments and resource management.
Benefits of Cloud Managed Service Providers
Partnering with a cloud managed service provider offers several benefits for your team and your business. Here are a few you can look forward to:
- Cost efficiency: Save on IT costs by using scalable resources and avoiding large upfront investments.
- Enhanced security: Protect your data with continuous security monitoring and compliance management.
- Scalability: Easily adjust resources to meet changing demands without disruption to your operations.
- Expert support: Access specialized expertise and 24/7 support to resolve IT issues quickly and efficiently.
- Focus on core business: Free up your team to concentrate on strategic initiatives rather than IT management.
- Improved disaster recovery: Ensure business continuity with reliable data backup and recovery solutions.
- Increased flexibility: Support remote work and collaboration with virtual desktops and cloud-hosted applications.
Costs and Pricing Structures of Cloud Managed Service Providers
Cloud managed service providers typically come at a custom price to accommodate various business needs, sizes, and circumstances. Providers generally work within one of the following pricing structures:
- Subscription-based: Pay a recurring fee for ongoing services and support.
- Project-based: Pay for services delivered within a specific project scope and timeline.
- Usage-based: Pay according to the amount of resources or services consumed.
- Tiered pricing: Choose from different levels of service packages based on your needs.
- Scope of work (SOW): Pay based on the agreed deliverables and tasks outlined in a contract.
Key Factors That Influence Cloud Managed Service Providers' Pricing
Beyond the specific pricing model, here are some additional factors that can influence the cost of cloud managed service providers:
- Customization needs: The more tailored the services, the higher the cost may be due to additional development and integration work.
- Compliance requirements: Meeting industry-specific regulations can increase costs due to the need for specialized security measures.
- Number of users: More users typically mean higher costs due to increased resource and support needs.
- Service level agreements (SLAs): Higher levels of guaranteed uptime and support can lead to increased pricing.
- Data storage needs: Large amounts of data storage can drive up costs due to the infrastructure required.
Being aware of these factors before you start seeking out custom quotes from providers helps you get a sense of what to expect and compare and contrast quotes more effectively.
Cloud Managed Service Providers: FAQs
Here are some answers to common questions about cloud managed service providers:
How do I choose the right cloud managed service provider?
To choose the right provider, focus on your specific business needs. Consider factors like the services they offer, their experience in your industry, and their pricing structures. Look for providers that align with your business objectives and can scale with your growth. It’s also important to review their customer support and service level agreements.
What should I expect during the onboarding process?
During onboarding, you can expect the provider to assess your current systems and understand your business needs. They’ll likely offer training resources and support to help your team transition smoothly. The goal is to integrate their services with minimal disruption to your operations, ensuring a seamless transition.
How do cloud managed service providers handle data security?
Providers typically implement advanced security measures to protect your data. This can include encryption, regular security audits, and compliance with industry regulations. They often offer continuous monitoring and threat detection to quickly address potential vulnerabilities, keeping your data safe.
Can cloud managed service providers help with regulatory compliance?
Yes, many providers offer services that help you meet industry-specific regulations. They can assist with data protection measures and compliance reporting, ensuring you adhere to standards like GDPR or HIPAA. This support can be crucial for businesses in heavily regulated industries.
How are service level agreements (SLAs) important?
SLAs define the level of service you can expect from your provider. They detail aspects like uptime guarantees, response times, and support availability. Reviewing SLAs helps you understand the provider’s commitments and ensures they align with your business needs and expectations.
What is the benefit of a hybrid cloud solution?
A hybrid cloud solution combines private and public cloud resources, offering flexibility and control. It allows you to keep sensitive data secure on a private cloud while leveraging the scalability of a public cloud for other operations. This setup can optimize costs and improve resource management.
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