Den beste programvaren for eksternt skrivebord hjelper team med å få sikker tilgang til enheter, løse tekniske problemer raskere, støtte brukere fra hvor som helst og redusere nedetid som skyldes konfigurasjons- eller systemfeil. Disse verktøyene gir IT-medarbeidere en pålitelig måte å vise og styre eksterne maskiner på, slik at de kan feilsøke problemer uten å måtte være fysisk til stede.
Team ser ofte etter løsninger for eksternt skrivebord når manuelle gjennomganger gjør brukerstøtten langsommere, feilkonfigurasjoner ikke blir oppdaget på distribuerte enheter, eller reisebehov fører til forsinkelser i problemløsningen. Disse utfordringene påvirker responstidene, øker driftskostnadene og gjør samarbeidet mellom brukerstøtte, tekniske team og sluttbrukere vanskeligere.
Med over 20 år i bransjen som teknologidirektør har jeg testet og vurdert dusinvis av programvareplattformer for eksternt skrivebord i reelle miljøer for å evaluere ytelse, sikkerhet og brukervennlighet. Denne veiledningen fremhever den beste programvaren for eksternt skrivebord som forbedrer arbeidsflyten for brukerstøtte, muliggjør raskere problemløsning og hjelper team med å holde seg produktive på tvers av distribuerte miljøer. Hver vurdering dekker funksjoner, fordeler og ulemper samt bruksområder verktøyet passer best til, slik at du kan velge riktig verktøy.
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Our team has been testing and reviewing software since 2012. As tech leaders ourselves, we know how difficult—and important—it is to choose the right software.
For this guide, we evaluated tools using hands-on testing and independent research, scoring tools using our selection criteria.
Our reviews reflect our human editorial judgment, not a sales pitch.
Expert reviewers:
- Paulo Gardini MiguelTech Director
Tim FisherVP of AI
Gabriel RosasTech Lead & Software Architect
Christhian GruhnTech Lead & Platform Architect
Sammenligningstabell: Programvare for eksternt skrivebord
Denne sammenligningstabellen oppsummerer prisopplysningene for mine beste utvalgte programmer for eksternt skrivebord.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for bundled remote control integrations | 30-day free trial + free demo available | From $129/technician/month (billed annually) | Website | |
| 2 | Best for reliable ad-hoc and unattended remote support | 15-day free trial | From $8.25/month (billed annually) | Website | |
| 3 | Best for temporary guest access | 7-day free trial | From $44.00/computer /month | Website | |
| 4 | Best for global remote support | 30-day free trial | From $24.9/month (billed annually) | Website | |
| 5 | Best for integrated IT solutions | 30-day free trial + free demo available | Pricing upon request | Website | |
| 6 | Best for Mac virtualization | 14-day free trial available | From $99.99 (billed annually) | Website | |
| 7 | Best for IT teams and MSPs | From $49/user/month | Website | ||
| 8 | Best for on-the-go IT support | 15-day free trial + free demo available | From $10/user/month (billed annually) | Website | |
| 9 | Best for low-latency performance | Free trial + free demo available | From $28.90/month (billed annually) | Website | |
| 10 | Best for browser-based access | Free to use | Website |
Vurdering av de 10 beste programmene for eksternt skrivebord
Nedenfor finner du mine detaljerte sammendrag av den beste programvaren for eksternt skrivebord som kom med på kortlisten. Vurderingene mine gir et detaljert innblikk i de viktigste funksjonene, fordelene og ulempene, integrasjonene og ideelle bruksområdene for hvert verktøy, slik at du kan finne det beste alternativet for deg.
Best for bundled remote control integrations- 30-day free trial + free demo available
- From $129/technician/month (billed annually)
Visit WebsiteCustomer Rating:4.6/5
Atera device monitoring interface displaying real-time availability, system metrics, and remote access options. Atera is a remote desktop software built for IT professionals and Managed Service Providers (MSPs). It combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA), giving you the ability to support devices remotely, monitor systems in real-time, and manage service tickets in one platform.
Why I Picked Atera: I picked Atera for its strong remote access integrations. You can launch remote sessions directly inside the app using providers like Splashtop, AnyDesk, TeamViewer, and ScreenConnect. This allows you to troubleshoot devices, install updates, or transfer files without needing separate tools. Permissions are fully customizable, so you control exactly how much access technicians have. Built-in chat features let you communicate with users during sessions, which can help you diagnose problems faster. With these remote access options, you’re able to resolve IT issues quickly, even when your users are distributed across locations.
Standout features & integrations:
Features include real-time device monitoring that tracks CPU and memory performance, so you can catch problems before they affect users. Automated patch management keeps devices updated without manual oversight. Atera also offers reporting tools that generate insights into system health and service metrics. These reports can help you plan maintenance, optimize resources, and show performance trends to clients or stakeholders.
Integrations include Microsoft Teams, Slack, ServiceNow, Okta, Azure Active Directory, Microsoft Outlook, WhatsApp Notifications, monday.com, Jira Software Cloud, Acronis Cyber Protect Cloud, Google Sheets, and Google Calendar.
Pros and Cons
Pros:
- Centralized inventory for network assets
- Real-time CVE vulnerability scanning
- Auto-discovery of devices
Cons:
- Some features require separate add-ons
- Customization options may feel limited
Best for reliable ad-hoc and unattended remote support- 15-day free trial
- From $8.25/month (billed annually)
Visit WebsiteCustomer Rating:4.7/5
SetMe allows employers to securely manage and reset remote user devices from any location. SetMe is an advanced remote desktop solution providing secure peer-to-peer connectivity for remote support sessions. It ensures end-to-end encryption to protect session content from unauthorized access. It's also reliable for ad-hoc and unattended remote support.
Why I Picked SetMe: SetMe stands out due to its ease of use and strong feature set tailored for secure and reliable remote access. A key feature is its end-to-end encryption, which is vital for safeguarding sensitive data during remote sessions. This level of security is essential for users who prioritize data protection. Additionally, SetMe offers cross-platform functionality, allowing seamless operation between Mac and Windows computers, which is particularly beneficial for users working across different operating systems. This flexibility ensures that users can maintain uninterrupted access and file transfers regardless of the platform they are using.
Standout features & integrations:
Features include cross-platform access, multi-session handling, secure unattended access, remote file transfer, reboot and auto-reconnect, and multi-display navigation.
Integrations include support for all Windows versions starting from Windows 7, Windows Server 2008 R2 and later, as well as macOS 10.13 High Sierra and later.
Pros and Cons
Pros:
- Fast response times
- Supports file transfers
- Secure end-to-end encryption
Cons:
- No offline mode available
- Requires technical knowledge
Learn more about SetMe:
Best for temporary guest access- 7-day free trial
- From $44.00/computer /month
Visit WebsiteCustomer Rating:5/5
GoToMyPC provides secure remote access to your computer from any device, enabling IT teams to manage systems, transfer files, and troubleshoot issues from anywhere. GoToMyPC is a remote access service tailored for individuals, small teams, and larger organizations, enabling users to access and control their computers from afar. It provides essential business functions such as unlimited remote access, file transfer, remote printing, and multi-monitor support, facilitating efficient work from any location.
Why I Picked GoToMyPC: One feature I like is its guest invite. This allows you to grant temporary access to your computer, facilitating collaboration or troubleshooting sessions. For IT professionals, this means you can assist clients or colleagues remotely, resolving issues without the need for physical presence. It also offers active connectivity monitoring. This provides the real-time status of your connection, helping you ensure a stable remote session. For IT troubleshooting, this means you can monitor the health of the connection and address any issues promptly, ensuring uninterrupted support.
Standout features & integrations:
Features include multi-monitor support, mobile access, maximum security, clipboard sync, desktop shortcut creation, usage reports, remote access, remote sound, guest invite, active connectivity monitoring, file transfer, and remote printing.
Integrations include RADIUS.
Pros and Cons
Pros:
- Reliable remote access from any location
- Supports multiple monitors effectively
- Secure connections with strong encryption
Cons:
- Requires a constant internet connection
- No Linux support
Learn more about GoToMyPC:
Best for global remote support- 30-day free trial
- From $24.9/month (billed annually)
Visit WebsiteCustomer Rating:4.6/5
TeamViewer simplifies remote control, desktop sharing, and file transfer, working behind firewalls and NATs. TeamViewer has made a mark by offering a platform that allows users to remotely control, manage, read, and access devices across continents. Given its prowess in bridging geographical divides, it rightfully claims its spot as the best for global remote support.
Why I Picked TeamViewer: In the sea of remote desktop software, selecting the right one is crucial. TeamViewer stood out for me because of its sheer reach and reliable performance across borders. I judged it against its peers, and my opinion leans heavily towards its ability to effectively serve global users without compromising on quality. This is precisely why I deem TeamViewer best for global remote support.
Standout features & integrations:
TeamViewer boasts features like secure unattended access, file transfers, and cross-platform functionality. What's noteworthy is its ability to work with mobile-to-PC or even PC-to-mobile setups, catering to a diverse range of devices.
On the integration front, TeamViewer shines with compatibility for applications like Microsoft Teams and Slack, ensuring that teams remain connected and processes remain integrated.
Pros and Cons
Pros:
- Performs effectively across varied geographical locations
- Strong security features, including end-to-end encryption
- Wide device and platform compatibility
Cons:
- Some users report occasional lag during sessions
- Can be complex for first-time users
Learn more about TeamViewer:
Best for integrated IT solutions- 30-day free trial + free demo available
- Pricing upon request
Visit WebsiteCustomer Rating:4.7/5
Here is the ConnectWise control demo screenshot. ConnectWise Control is a remote support and access tool specifically designed for IT teams. By merging remote access capabilities with integrated IT solutions, it positions itself as an all-in-one platform for IT professionals.
Why I Picked ConnectWise Control: I selected ConnectWise Control after a thorough evaluation of its functionalities and features against other remote access tools. In my judgment, its strength lies in its integrated IT solutions, which are tailored for IT management. I believe that for IT teams who need a blend of remote access and holistic IT tools, ConnectWise Control fits the bill perfectly.
Standout features & integrations:
ConnectWise Control stands out with its robust security features, ensuring that remote sessions are always secure. The platform also offers detailed session reports, allowing IT teams to analyze and assess each session.
When it comes to integrations, ConnectWise Control is compatible with major ticketing systems and CRM tools, enabling smooth IT management.
Pros and Cons
Pros:
- Integration with key IT-related tools
- Robust security options for all remote sessions
- Tailored features for IT management
Cons:
- Requires a learning curve for full feature utilization
- The user interface might seem complex initially
- Can be overwhelming for non-IT users
Learn more about ConnectWise Control:
Best for Mac virtualization- 14-day free trial available
- From $99.99 (billed annually)
Visit WebsiteCustomer Rating:4.4/5
Parallels remote application server console simplifies remote desktop management, configuration, and maintenance of Parallels RAS farm infrastructure. Parallels is a software solution that empowers Mac users to run Windows, Linux, or other operating systems concurrently without rebooting. It is specifically crafted to streamline the virtualization process for Mac systems, making it ideal for those who need multiple OS environments.
Why I Picked Parallels: In my process of selecting tools, Parallels stood out due to its commitment to Mac virtualization. Comparing it with other solutions, I determined that its integration and performance on the Mac platform were unparalleled. Given its specific focus on Mac users who need to operate in diverse OS environments, Parallels is, in my opinion, the top choice for Mac virtualization.
Standout features & integrations:
Parallels boasts features like drag-and-drop between Mac and Windows, coherence mode which allows users to run Windows applications right on the Mac desktop, and high-performance speed, ensuring smooth operation.
Integration-wise, it works with macOS and offers support for a plethora of USB devices, ensuring adaptability in diverse scenarios.
Pros and Cons
Pros:
- Coherence mode offers a blended experience of Mac and Windows
- High compatibility with USB devices
- Tailored experience for Mac users
Cons:
- Uses substantial system resources during intense operations
- Exclusive to Mac, no support for other platforms
Learn more about Parallels Desktop:
This image is a demo screenshot of how to navigate the full control feature in the Remote Utilities software. Full Control mode allows remote screen viewing, mouse movement, and keystrokes. Remote Utilities is a comprehensive remote access solution tailored for IT teams and Managed Service Providers (MSPs). It's designed to offer secure, scalable, and efficient remote control, support, and administration functionalities, making it the go-to choice for organizations with dedicated IT departments or MSPs managing multiple clients.
Why I Picked Remote Utilities: In evaluating various remote access tools, I zeroed in on Remote Utilities because of its robust features that cater specifically to the complexities faced by IT teams and MSPs. In my opinion, what makes it stand out is its modular structure, allowing professionals to customize their remote access experience. I chose it as the best for IT teams and MSPs because it effortlessly caters to their nuanced demands, from bulk deployment to detailed session logging.
Standout features & integrations:
Among Remote Utilities' most prominent features are its direct point-to-point connection for maximum security, Active Directory integration for bulk deployment, and a customizable viewer with multiple concurrent sessions.
The tool also integrates with RUT Server for centralized access, further proving its worth for larger IT setups.
Pros and Cons
Pros:
- High scalability, ideal for growing IT teams and MSPs
- In-depth logging and reporting for compliance and audit purposes
- Direct point-to-point connections improve security
Cons:
- Requires some level of expertise to utilize all features
- Might be over-comprehensive for individual or small-scale users
Learn more about Remote Utilities:
Best for on-the-go IT support- 15-day free trial + free demo available
- From $10/user/month (billed annually)
Here's a sample screenshot of the Zoho Assist access remote tool. The remote access solution is customizable, scalable, and reliable for large enterprises. Zoho Assist is a cloud-based remote support and remote access software that aids IT professionals in troubleshooting computer issues remotely. Given its portability and ease of use, it proves invaluable for IT teams that require a solution to address technical challenges swiftly, regardless of location.
Why I Picked Zoho Assist: I selected Zoho Assist after comparing it with numerous other tools and determining its superior capabilities in mobile support. Its robust features tailored for swift IT interventions made it distinct from other options. Based on my judgment and the tool's reputation, Zoho Assist stands out as the foremost choice for on-the-go IT support.
Standout features & integrations:
Zoho Assist provides unattended remote access, and multi-monitor navigation, and offers an intuitive interface that makes IT tasks simpler. Its integration capabilities are commendable, working effectively with other Zoho products and major third-party applications, ensuring that IT professionals can streamline their processes.
Pros and Cons
Pros:
- Broad integration with the Zoho ecosystem and other applications
- Efficient multi-monitor navigation
- Comprehensive unattended access capabilities
Cons:
- Limited customization options compared to some competitors
- Might require a learning curve for first-time users
Learn more about Zoho Assist:
Best for low-latency performance- Free trial + free demo available
- From $28.90/month (billed annually)
Here's the AnyDesk dashboard displayed on a desktop monitor that shows a remote address number sequence and different images. In the vast landscape of remote desktop tools, AnyDesk shines as a solution offering real-time access to systems. Its reputation for delivering smooth, uninterrupted connections aligns it perfectly with the tag of being best for low-latency performance.
Why I Picked AnyDesk: Choosing the right remote desktop tool often boils down to its performance metrics. AnyDesk was a clear selection when determining which tool had the least delay. After comparing it with several other tools, my opinion gravitated toward its unparalleled speed and responsiveness. This distinct edge in latency is why I believe AnyDesk is best suited for those prioritizing performance without delay.
Standout features & integrations:
AnyDesk excels with features like high-resolution support, ensuring crystal clear visuals, and its proprietary DeskRT codec, which compresses and transfers image data efficiently. Its ability to function even in bandwidths as low as 100 kB/s is commendable.
In terms of integrations, AnyDesk partners well with popular operating systems and offers an API for businesses aiming for custom integrations.
Pros and Cons
Pros:
- Provides a highly intuitive user interface
- Works well even in limited bandwidth scenarios
- Efficient compression with DeskRT codec
Cons:
- Users have reported difficulties with multi-monitor setups
- Pricing structure can be confusing for some users
- Limited built-in collaboration tools
Learn more about AnyDesk:
This image screenshot is a Chrome Remote Desktop that shows users allows to remotely access another PC. Chrome Remote Desktop offers a straightforward, web-based solution to access your systems remotely. As a component of the Google ecosystem, it uniquely allows users to work via their favorite browsers, which ties directly into being the optimal choice for browser-based access.
Why I Picked Chrome Remote Desktop: Of the myriad of remote desktop tools I examined, Chrome Remote Desktop immediately caught my attention. The sheer simplicity of accessing a remote system directly from a browser was unmatched in its convenience. This tool, being distinct in its web-only approach, led me to determine it as the ideal pick for users who prefer browser-based solutions.
Standout features & integrations:
One of the most prominent features of Chrome Remote Desktop is its hassle-free setup, requiring no software installations. With real-time support and cross-platform access (be it Windows, MacOS, or Linux), it is versatile.
Integration-wise, its connection with Google accounts ensures quick access and a familiar interface for those already entrenched in the Google ecosystem.
Pros and Cons
Pros:
- Accessible on multiple platforms
- Part of the trusted Google ecosystem
- No software installation needed
Cons:
- Might face performance hiccups on slower connections
- Relies on Google account for all operations
- Limited advanced features compared to dedicated softwar
Learn more about Chrome Remote Desktop:
Andre alternativer for programvare til eksternt skrivebord
Nedenfor finner du en liste over ytterligere programmer for eksternt skrivebord som jeg hadde på kortlisten, men som ikke kom med blant de 10 beste. De er absolutt verdt å undersøke.
- 11LogMeIn ProBest for businesses scaling remote work
- 12RealVNCBest for direct network connection
- 13Jump DesktopBest for cross-platform support
- 14SplashtopBest for high-definition streaming
- 15ScalefusionBest for multi-OS endpoint management
- 16SuperOpsBest for PSA and RMM in one
- 17AeroAdminGood for instant on-the-go remote desktop access
- 18MikogoGood for web conferencing and remote support
- 19NoMachineGood for high-resolution remote sessions
- 20ISL OnlineGood for businesses seeking scalable solutions
- 21UltraVNCGood for advanced users seeking customizability
- 22SupremoGood for quick, no-installation-required connections
- 23LiteManagerGood for remote management of large networks
- 24RemminaGood for open-source enthusiasts seeking flexibility
Relaterte programvarevurderinger
Hvis du fortsatt ikke har funnet det du leter etter her, kan du se nærmere på disse alternative verktøyene som vi har testet og vurdert.
- Programvare for nettverksovervåking
- Programvare for serverovervåking
- SD-WAN-løsninger
- Verktøy for infrastrukturovervåking
- Pakkesniffer
- Verktøy for applikasjonsovervåking
How I Evaluate Remote Desktop Software
Whether I'm looking at a tool for an MSP managing hundreds of endpoints or a sysadmin handling off-hours maintenance, I split my evaluation into baseline requirements and the differentiators that set vendors apart.
Core Functionality (Table Stakes For This List)
When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 65% to be considered for inclusion.
- Remote Access & Control: I evaluate session quality, latency, and input responsiveness—especially when connecting to machines over long distances or on constrained bandwidth.
- Unattended Access: A tool should let me reach endpoints without someone on the other end, which matters for after-hours patching, server restarts, and scheduled maintenance windows.
- Cross-Platform Support: I check which operating systems are covered as both host and client, since most IT teams manage a mix of Windows, macOS, and Linux machines alongside mobile devices.
- Secure Connection Protocols: Encryption standards, MFA enforcement, and access controls all factor in here—I look for options like SSO/SAML support and role-based permissions that fit into existing identity management setups.
- File Transfer & Session Tools: Beyond basic file moves, I evaluate in-session utilities like clipboard sync, multi-monitor switching, and remote printing that reduce the need to jump between apps mid-session.
- Session Recording & Audit Logs: I look for searchable audit trails and session recordings that help with compliance reviews, incident investigation, and documenting the steps taken during a support interaction.
Once I have a list of tools that meet this criteria, I consider what sets each platform apart.
Differentiating Factors (What Sets Vendors Apart)
Here's how I compare and contrast different vendors:
Standout Features
Wake-on-LAN is a big one for me—if a technician needs to patch a powered-down workstation at 2 AM, the ability to boot it remotely saves a trip to the office. I also evaluate whether a tool offers remote scripting, since running PowerShell commands or batch jobs across dozens of endpoints without opening individual sessions is a major time-saver. Tight integration with ITSM platforms like ServiceNow or Jira matters too, because linking sessions directly to tickets keeps documentation clean.
Beyond Features
Deployment flexibility matters a lot here. Some organizations require on-premise or self-hosted setups due to internal security policies, while others prefer cloud-hosted options for easier scaling. I check whether agents can be silently deployed through GPO or MDM tools—mass rollouts without that are painful. Licensing structure is another key factor, since per-technician and per-endpoint models suit very different team sizes and use cases. I also look at compliance certifications like SOC 2 and ISO 27001, especially for teams supporting regulated industries.
Slik velger du programvare for eksternt skrivebord
Det er lett å gå seg vill i lange funksjonslister og kompliserte prismodeller. For å hjelpe deg med å holde fokus mens du går gjennom den unike prosessen med å velge programvare, får du her en sjekkliste over faktorer du bør ha i tankene:
| Faktor | Hva du bør vurdere |
|---|---|
| FaktorSkalerbarhet | Hva du bør vurdereKontroller at programvaren kan vokse sammen med teamet ditt, støtte flere brukere og håndtere flere enheter uten å bli treg. |
| FaktorIntegrasjoner | Hva du bør vurdereKontroller om den kan integreres med supportsystemer, verktøy for enhetsadministrasjon eller autentiseringsplattformer teamet ditt allerede bruker. |
| FaktorTilpasningsmuligheter | Hva du bør vurdereDu vil ha mulighet til å konfigurere brukertillatelser, justere øktinnstillinger og tilpasse funksjoner til IT-retningslinjene dine. |
| FaktorBrukervennlighet | Hva du bør vurdereSe etter intuitive kontroller, en enkel tilkoblingsprosess og minimalt med oppsett – spesielt hvis ikke-tekniske brukere skal få tilgang. |
| FaktorBudsjett | Hva du bør vurdereKontroller at prisstrukturen samsvarer med teamets størrelse og bruk, og undersøk om det påløper ekstra kostnader for funksjoner eller plasser. |
| FaktorSikkerhetstiltak | Hva du bør vurderePrioriter verktøy med kryptering, flerfaktorautentisering, øktlogging og IP-hvitelisting for å beskytte systemene dine. |
| FaktorStøtte på tvers av plattformer | Hva du bør vurdereHvis teamet ditt bruker en blanding av Windows, macOS eller Linux, må du kontrollere at programvaren fungerer på alle operativsystemene. |
| FaktorBrukerstøtte og oppetid | Hva du bør vurdereSe etter leverandører med god dokumentasjon på oppetid og responsiv brukerstøtte, spesielt hvis du skal bruke dette i en virksomhetskritisk sammenheng. |
Trender innen programvare for eksternt skrivebord
I researchen min hentet jeg inn utallige produktoppdateringer, pressemeldinger og lanseringslogger fra ulike leverandører av programvare for eksternt skrivebord. Her er noen av trendene som vokser frem, og som jeg følger med på:
- Nettleserbasert tilgang: Flere verktøy lar deg nå få tilgang til eksterne enheter direkte gjennom en nettleser, uten at du trenger å installere en lokal app. Dette gjør det raskere å koble til fra hvilken som helst maskin og bidrar til å håndtere enhetsbegrensninger.
- Opptak og avspilling av økter: Leverandører legger til innebygd opptak for revisjonsspor eller opplæring. Dette er nyttig for IT-team som må gå gjennom brukerstøtteøkter eller dokumentere problemer for å overholde krav.
- Biometrisk autentisering: Enkelte plattformer begynner å støtte biometrisk pålogging, for eksempel fingeravtrykk eller ansiktsgjenkjenning. Dette gir et ekstra sikkerhetslag uten å gjøre det mer tungvint for brukerne.
- Dynamisk justering av visning: Verktøyene blir stadig bedre til å endre størrelse og justere oppløsningen automatisk basert på båndbredde eller skjermoppsett. Det bidrar til å holde øktene stabile og responsive, selv på svakere nettverk.
- Kontroll av økter for flere brukere: Et økende antall plattformer støtter nå at mer enn én tekniker deltar i samme økt. Dette er nyttig for opplæring, eskaleringer eller feilsøking i team.
Hva er programvare for eksternt skrivebord?
Programvare for eksternt skrivebord er et verktøy som lar brukere få tilgang til og kontrollere en datamaskin eller enhet fra et annet sted. IT-team, brukerstøtteteknikere og systemadministratorer bruker det til å løse problemer, administrere enheter og hjelpe brukere uten å måtte være fysisk til stede.
Skjermdeling, fjernstyring og funksjoner for sikre tilkoblinger gjør det enklere å feilsøke problemer raskt, støtte distribuerte team og holde enheter i drift. Alt i alt gjør denne programvaren det enklere for team å administrere systemer og løse problemer fra hvor som helst.
Funksjoner i programvare for eksternt skrivebord
Når du velger programvare for eksternt skrivebord, bør du se etter følgende viktige funksjoner:
- Tilgang på tvers av plattformer: Lar brukere koble seg til mellom ulike operativsystemer som Windows, macOS og Linux.
- Filoverføring: Gjør det mulig å flytte filer mellom lokale og eksterne maskiner under en økt.
- Opptak av økter: Tar opp økter for revisjon, opplæring eller kvalitetssikring.
- Støtte for flere skjermer: Gjør det mulig å navigere mellom flere skjermer på den eksterne enheten.
- Synkronisering av utklippstavlen: Lar deg kopiere og lime inn tekst eller data mellom lokale og eksterne miljøer.
- Tilkobling uten tilsyn: Gir ekstern tilgang til enheter uten at noen må godkjenne økten.
- Chat og kommunikasjon: Tilbyr innebygd chat, slik at du kan snakke med personen i den andre enden under brukerstøtte.
- Ekstern utskrift: Lar deg skrive ut dokumenter fra en ekstern enhet til en lokal skriver.
- Wake-on-LAN: Lar deg slå på enheter som er i hvilemodus eller slått av, eksternt.
- Detaljerte tillatelsesinnstillinger: Gir administratorer kontroll over hvem som kan få tilgang til hva, når og hvordan.
Fordeler med programvare for eksternt skrivebord
Implementering av programvare for eksternt skrivebord gir flere fordeler for teamet og virksomheten din. Her er noen av fordelene du kan se frem til:
- Raskere IT-støtte: Teamet ditt kan løse problemer uten å måtte være fysisk i nærheten av enheten.
- Tilgang til fjernarbeid: Ansatte kan logge seg på arbeidsdatamaskinene sine fra hvor som helst og holde seg produktive.
- Lavere reisekostnader: Teknikere og administratorer trenger ikke å reise for vedlikehold eller feilsøking av enheter.
- Mindre nedetid: Du kan diagnostisere og løse problemer med én gang, selv etter arbeidstid eller i helgene.
- Bedre samarbeid: Enkelte verktøy lar flere brukere delta i en økt for å samarbeide eller dele innspill.
- Sikker tilgangskontroll: Tillatelsesinnstillinger og innloggingsregler bidrar til å sikre at bare de riktige personene kobler seg til.
- Enklere enhetsadministrasjon: Sentrale kontrollpaneler hjelper IT-team med å overvåke og støtte alle maskiner på ett sted.
Kostnader og priser for programvare for eksternt skrivebord
For å velge programvare for eksternt skrivebord må du forstå de ulike prismodellene og abonnementene som er tilgjengelige. Kostnadene varierer basert på funksjoner, teamstørrelse, tillegg og mer. Tabellen nedenfor oppsummerer vanlige abonnementer, gjennomsnittsprisene deres og typiske funksjoner som er inkludert i programvareløsninger for eksternt skrivebord:
Sammenligningstabell for abonnementer på programvare for eksternt skrivebord
| Abonnementstype | Gjennomsnittspris | Vanlige funksjoner |
|---|---|---|
| AbonnementstypeGratisabonnement | Gjennomsnittspris$0 | Vanlige funksjonerInkluderer et begrenset antall eksterne økter, grunnleggende sikkerhetsfunksjoner, brukerstøtte fra fellesskapet og tilgang fra én enhet. |
| AbonnementstypePersonlig abonnement | Gjennomsnittspris$5–$15/bruker/måned | Vanlige funksjonerInkluderer tilgang for én bruker, filoverføring, opptak av økter og chat-støtte. |
| AbonnementstypeBedriftsabonnement | Gjennomsnittspris$20–$40/bruker/måned | Vanlige funksjonerInkluderer tilgang for flere brukere, avanserte sikkerhetsinnstillinger, ekstern utskrift og prioritert brukerstøtte. |
| AbonnementstypeVirksomhetsabonnement | Gjennomsnittspris$50–$100/bruker/måned | Vanlige funksjonerInkluderer tilpassede tillatelser, revisjonslogger, SSO-integrasjon, dedikert onboarding og brukerstøtte døgnet rundt. |
Vanlige spørsmål om programvare for eksternt skrivebord
Her er noen svar på vanlige spørsmål om programvare for eksternt skrivebord:
Hvordan kan jeg sikre en sikker tilkobling til et eksternt skrivebord?
For å opprettholde en sikker tilkobling bør du bruke programvare med sterke krypteringsprotokoller, for eksempel TLS eller AES. Aktiver flerfaktorautentisering (MFA) for et ekstra sikkerhetslag. Oppdater programvaren regelmessig for å utbedre sårbarheter, og unngå å bruke standardporter for å redusere eksponeringen for potensielle angrep.
Kan jeg få tilgang til en ekstern datamaskin fra ulike operativsystemer?
Ja, mange løsninger for eksternt skrivebord støtter tilgang på tvers av plattformer. Du kan for eksempel koble deg fra en Mac til en Windows-PC eller omvendt med programvare som AnyDesk. Sørg for at programvaren du velger, er kompatibel med operativsystemene teamet ditt bruker.
Hva bør jeg gjøre hvis tilkoblingen til det eksterne skrivebordet er treg eller har forsinkelser?
Trege tilkoblinger kan skyldes begrenset båndbredde eller høy forsinkelse. For å forbedre ytelsen kan du redusere skjermoppløsningen og fargedybden i innstillingene for det eksterne skrivebordet. Hvis du lukker unødvendige programmer på verts- og klientmaskinene, kan du også frigjøre ressurser og gjøre systemet mer responsivt.
Er det mulig å overføre filer mellom lokale og eksterne datamaskiner under en økt?
Mange programmer for eksternt skrivebord tilbyr filoverføring, slik at du kan flytte filer mellom tilkoblede maskiner. Kontroller om programvaren har denne funksjonen, og sørg for at den er aktivert. Vær oppmerksom på sikkerhetsinnstillinger som kan begrense filoverføringer.
Hvordan konfigurerer jeg tilgang til eksternt skrivebord for flere brukere?
Oppsett av tilgang for flere brukere innebærer vanligvis konfigurering av brukerkontoer og tillatelser på vertsmaskinen. Enkelte programmer for eksternt skrivebord støtter samtidige økter, slik at flere brukere kan koble seg til samtidig. Kontroller at løsningen du velger, støtter antallet brukere du trenger.
Hvilke lisensieringshensyn gjelder for programvare for eksternt skrivebord?
Lisensieringen varierer mellom leverandører. Noen tilbyr gratisversjoner med begrensede funksjoner, mens andre krever lisens per bruker eller enhet. Vurder organisasjonens behov og budsjett for å velge en lisensieringsmodell som samsvarer med bruken og behovene for skalering.