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By 2025, a staggering $200 billion will be invested in AI technology globally, opening up new disruptions and opportunities for companies and employees.

Amidst rapid digitization efforts and the race to establish a competitive AI strategy, there is a raging war for talent keeping CTOs awake at night.

In this article, I’ll share ways technology leaders can gain the upper hand in this competitive hiring market.

Maintain a Strong Employer Brand

Technology professionals get attracted to companies that align with their values, offer challenging projects, and provide growth opportunities. Highlighting how the organization's vision, culture, and practices are committed to innovation and are rooted in an overarching purpose can make a significant difference in attracting talent.

Storytelling and showcasing projects demonstrating the impact of the technology team and publishing content (blogs, podcasts, videos) highlighting the eminence of the tech leadership in the company help connect with the talent.

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Expand the Talent Pool

There may need to be more than traditional hiring methods to find the best talent. CTOs must explore unconventional avenues to tap into a diverse and global workforce.

Remote work models have expanded the ability of companies to hire talent worldwide, and embracing and mastering the dynamics of the model is key to solving the talent shortage.

Companies can leverage AI-powered recruitment tools to scan broader candidate databases for potential and skills, prioritizing candidate search beyond traditional degree-based requirements. 

An increasingly competitive hiring market for machine learning (ML) engineers, particularly since the debut of ChatGPT, highlights the need for technology leaders to rethink their approach.

Industry Insight from Dr. Ximena Hartsock, founder of BuildWithin

Industry Insight from Dr. Ximena Hartsock, founder of BuildWithin

“CTOs struggling to find and attract ML talent might be looking in the wrong places. Top ML engineers aren’t necessarily working at technology companies. Many are at universities and research institutions. CTOs who want to reach them must engage with the research community, co-write and post research papers, and attend academic conferences.

 

For researchers, the private sector is exciting because it’s an opportunity to bring their research to life, but it also presents risk and uncertainty, especially for professors with tenure or secure research funding. To attract these researchers, companies must offer stock options and de-risk the career change with on-the-job training and transition programs, like professional apprenticeships and residencies.

 

Apprenticeships are now common for experienced hires switching industries. They show your company is serious about helping career changers learn and succeed in a new environment. For an ML researcher with a big idea but a lack of experience in the private sector, that support can be a good reason to choose one employer over another.”

Other ways to tap into a diverse workforce include:

  • Identifying target niche communities online
  • Actively engaging with academic institutions to tap into talent before they are out of the gate
  • Offering reskilling programs
  • Fostering a diverse and inclusive hiring process to attract a broader range of candidates with relevant AI expertise. 

Streamline the Recruitment Process

Any talent acquisition specialist tasked with hiring AI talent would readily accept that top talent is often off the market within days. A lengthy or cumbersome recruitment process can result in losing them to competition.

The Talent Acquisition program should be enabled with clear and engaging communication throughout the selection cycle. Implementing technical assessments that are fair and relevant builds a greater understanding of the required skills for the jobs while helping identify the right talent for the job.

Companies can use AI-driven tools to analyze candidate interviews and responses to identify potential fit with the company culture and desired work style. The AI algorithms must be designed to avoid biases in candidate selection. 

Competitive Compensation

While a competitive salary is crucial to attract talent, today's candidates look for more than just a paycheck. Benefits like flexible work schedules, remote options, and generous learning budgets can be the differentiators from one employer to the next.

Benchmarking compensation against the competition is no longer an annual exercise; it's a real-time endeavor enabled by technology to maintain market competitiveness. Perks like unlimited paid time off, wellness programs, and stock options make the offerings more holistic.

Further, the offerings could extend to employee developmental programs, with the company investing in certifications, courses, and tech conference funding. 

Nurture a Culture of Innovation

For retaining top talent, the leadership must be focused and intentional about creating a workplace experience where the talent can thrive, collaborate, and push the boundaries of innovation. Programs and processes need to be established to make the employees feel valued, celebrate successes, and treat failures as stepping stones, thus promoting a growth mindset.

Leaders and managers must understand these highly sought-after professionals' unique desires and preferences and use the institutional framework to support collaboration, co-learning, strong research culture, flexibility to undertake passion projects, open source contributions, and the development of ethical AI practices.

Retain Employees

Winning the talent war doesn't end with hiring; retaining skilled professionals is equally important. Employee satisfaction and engagement are critical to long-term success. The 2024 workforce trends show that employee experience is a more comprehensive metric for measuring and predicting talent retention and longevity.

Technology plays a role in deepening and enhancing experiences through robust data tracking and analysis. Organizations can differentiate themselves and gain a competitive edge by designing workplaces that cater to AI professionals' unique needs and preferences.

Effective leadership at all levels is vital in defining employee experience by promoting an enabling culture where employees feel valued and connected, love their work, have avenues for growth through career pathways, learning initiatives, and mentoring, and lead holistic, well-balanced lives.

Staying competitive in the talent space requires advocating diversity and inclusivity. Diverse teams bring unique perspectives, leading to innovation and problem-solving. Set clear diversity goals with leadership owning the targets and avenues to hire and retain underrepresented backgrounds, conducting bias-free hiring, and providing safe spaces for diverse views and thoughts to flourish in the organization.

Future-Ready Skills

CTOs must invest in upskilling and reskilling programs with a vengeance. It requires a robust forecast of future skills and requirements backed by rigorous strategic workforce planning.

Continuous skill-building execution framework involves a "village" to deliver the strategic imperative – partnerships, functional ownership, and competent (internal + external), addressing the mindset of employees to dedicate time for future gains, incentivizing managers to be the key sponsors for the program and constantly strategizing to optimize the cost and effort involved for efficient ROI.

It's become increasingly common to see organizations investing in talent marketplace portals to match skills to opportunities internally backed by a bridging program for skills enhancement, on-the-job learning, and coaching, leading to successful deployment.

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Shahina Islam

Shahina Islam, Vice President of Human Resources at Zensar Technologies since 2004, brings over two decades of HR leadership experience. Prior to Zensar, she served as Head of HR for the Engineering SBU at TATA AutoComp Systems and as an HR Specialist at Ramco Systems. Shahina is recognized for her expertise in driving innovative HR strategies and fostering organizational growth.