AirDroid Business Review: Pros, Cons, Features and Pricing
AirDroid Business is a mobile device management platform that enables businesses to control and monitor their Android-based devices remotely. It best serves industries like logistics, retail, and IT departments needing efficient device oversight. AirDroid Business ensures seamless device management with user-friendly features and robust control.
AirDroid Business tackles device security and remote management for IT teams and operations. In this article, I'll cover AirDroid Business's features, pros and cons, use cases, pricing, and more, so you can decide if this software aligns with your management and operational needs and goals.
AirDroid Business Evaluation Summary
- From $12/device/year
- 14-day free trial
Why Trust Our Software Reviews
AirDroid Business Overview
In my opinion, AirDroid Business is a solid choice for managing Android devices. Its standout features and ease of use make it appealing for IT departments in small to medium businesses. While its customer support could be more responsive, the platform offers good value for money compared to others. It's best suited for teams looking for efficient device management without the complexities of more enterprise-focused solutions, while still offering powerful control features. You might find it excels in environments needing robust remote management but falls short if you're seeking deep integration capabilities. Overall, it's a reliable option for those prioritizing functionality and user experience.
pros
-
You gain robust security options to protect your devices.
-
Your team benefits from efficient file transfer and screen sharing features.
-
You can easily manage devices remotely with a user-friendly interface.
cons
-
You may encounter occasional connectivity issues with remote devices.
-
Your team could face limitations with deep integration capabilities.
-
You might find customer support response times slower than expected.
-
Freshservice
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Deel IT
Visit Website -
Rippling IT
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8
Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Remote Device Control: You can take full control of devices from anywhere, allowing your team to troubleshoot issues efficiently. This feature stands out for its simplicity in managing devices remotely.
File Transfer: Easily transfer files between devices, making it quick to update or share important data. Your work benefits from seamless data movement without physical connections.
Screen Sharing: Your team can view and interact with device screens in real-time, aiding in collaboration and support. This feature is crucial for remote assistance and training.
Application Management: Manage apps across all devices, helping your team automate updates and ensure they always have the latest tools. This feature simplifies maintaining consistent workflows and security.
Security Management: Protect your devices with robust security options, including granular access control, black screen mode and wipe capabilities. You can ensure your data stays safe even if devices are lost.
Device Monitoring: Keep an eye on device performance with real-time remote monitoring and notifications across every managed endpoint. This helps your team quickly respond to any issues that arise.
Kiosk Mode: Lock devices into a specific app or function, making them dedicated to a particular task, such as a point of sale (POS) device. This feature is ideal for businesses needing controlled environments.
Geofencing: Set virtual boundaries and receive alerts when device locations move in or out of designated areas. Your team gains enhanced security and control, particularly useful for logistics and field services.
Ease of Use
AirDroid Business is incredibly user-friendly, making it a great choice for teams without extensive tech experience. You’ll find its user interface intuitive, allowing for quick navigation and efficient management of devices. Features like remote control and file transfer are straightforward, saving your team time and hassle. Compared to other platforms, its simplicity stands out, making device management less daunting and more accessible for everyone in your organization.
Integrations
AirDroid Business integrates with Google Android Enterprise, and offers API integration for IT and CRM systems.
AirDroid Business also provides an API for custom integrations and connects with third-party integration tools.
AirDroid Business Specs
- 2-Factor Authentication
- Cloud Deployment
- Dashboard
- Data Export
- Data Import
- External Integrations
- Inventory Tracking
- Multi-User
- Network Device Performance Monitoring
- Notifications
- Password & Access Management
- Remote Access
