NinjaOne Customer Story: Global Tech Solutions
Company Overview:
- Name: Global Tech Solutions
- Founded: 2015
- Headquarters: Brooklyn, NY
- Industry: Managed Service Provider (MSP)
- Employees: ~100
- Endpoints Managed: 30,000 across 50,000 users in 42 U.S. states
The Challenge
Global Tech was using an outdated RMM platform that required constant manual upkeep and lacked scalability, hindering growth and offering a poor user experience with limited automation capabilities.
Our previous tool was a good product six years ago, but we outgrew it. It became exhaustingly manual to maintain.
The Solution: NinjaOne
Global Tech chose NinjaOne's modern, cloud-native RMM for:
- Seamless scalability and efficiency
- Powerful automation features
- Fast and painless migration
The Result:
- 30,000 endpoints migrated in 1 week
- Zero end-user disruption
- Leveraged scripting and automation for install/uninstall across systems
Benefits
- Up to 3x faster patch management
- 25% more reliable patching
- 100% compliance without manual intervention
- 1,800+ mobile devices secured with NinjaOne MDM
- Built-in Bitdefender integration rated "10/10" by engineering
NinjaOne lets us scale and frees up time to focus on strategic initiatives.
Impact
- Intuitive UX boosted technician adoption and job satisfaction
- Minimal training required -> new hires onboard quickly
- Techs are happier and more productive
Our techs are more comfortable and their quality of life is better.
The Bottom Line
Global Tech turned a daunting RMM transition into a success story, streamlining operations, improving team performance, and scaling confidently for the future.
We’re not just keeping up-we’re setting the standard.
Get Started Today
Interested in what the benefits of leveraging a comprehensive platform like NinjaOne could be for your organization? Visit our website to discover how we can address your specific use case.
