Guía de los 10 mejores software RMM de 2026

Atera is an AI-powered IT management platform tailored for Managed Service Providers (MSPs) and IT departments. It encompasses a wide range of features such as Remote Monitoring and Management (RMM), Professional Services Automation (PSA), helpdesk services, automated patch management, and network discovery. 

Why I picked Atera: Atera positions itself as a state-of-the-art solution, and I like the fact that it aims to push the boundaries of what’s currently possible in RMM with one of the widest feature sets of any of the tools I reviewed. I found the real-time monitoring and alert system particularly valuable, with an overview of device status and a customizable threshold profile that makes it easy to triage issues as they occur.

Standout Features and Integrations:

Features include AI-powered Tier 1 support for issues like password resets and auto-generated summaries of tickets to assist in prioritizing tasks. I was impressed with the automated patch management feature, combining customizable automation schedules with cybersecurity best practices for a solution that’s both robust and efficient.

Integrations include native third-party add-ons, like AnyDesk, Acronis, Malwarebytes, and Webroot. Technical APIs are also available for integrations.

Designed to be fully scalable for growing teams, NinjaOne provides a full solution for remote monitoring, maintenance, and documentation.

Why I picked NinjaOne: The Ninja team excels at improving their products over time, with rapid response to client requests and bug fixes and proactive development of new features. I also scored NinjaOne highly for customer support, as its commitment to providing the best possible product and service is clear.

Standout Features and Integrations:

Features include secure remote access to Windows and Mac devices, one-click device actions to speed up repetitive tasks, and automated patching and endpoint tasks to improve security and efficiency. I found the built-in IT documentation solution and self-service portal to be useful additional features.

Integrations are available natively with third-party providers, including SentinelOne, TeamViewer, Slack, Octa, and Microsoft Azure.

SuperOps is an advanced IT management and Managed Service Provider (MSP) platform designed to enhance IT operations. It offers a comprehensive suite of tools for service desk management, asset management, automation, remote monitoring and management (RMM), documentation, and project management. 

Why I picked SuperOps: I like that SuperOps leverages AI to automate routine tasks, such as ticket categorization and incident prioritization, freeing up valuable time for IT professionals to focus on more complex issues. Its predictive analytics feature uses AI to anticipate and prevent potential system failures, ensuring proactive maintenance and minimizing downtime. Additionally, SuperOps’ AI-driven insights help in optimizing resource allocation and decision-making, promoting MSP growth.

Standout Features and Integrations:

Features include simple DIY setup, granular dashboards, topology maps, network discovery, custom monitoring, proactive, automated alerts, and automated device scanning.

Integrations include ConnectWise Control, Acronis, Hudu, TeamViewer, SentinelOne, QuickBooks Online, QuickBooks Desktop, Bitdefender, and Azure AD.

Deel is a global workforce, HR, and IT management solution tailored for companies managing remote and hybrid teams across 130+ countries. It simplifies IT operations by automating workflows for onboarding, offboarding, and equipment management. 

Why I picked Deel: Deel IT’s MDM service is a standout feature, offering a robust security framework for devices. This allows IT managers to remotely lock, wipe, and enforce encryption policies, ensuring secure device usage across teams. The inclusion of automatic updates and password protocols further reduces risks for remote and hybrid environments.

Standout Features and Integrations:

Features include device pre-configuration service, which ensures that laptops are fully set up with user accounts, applications, and the latest security patches before reaching employees. It also offers global repair and loaner options and certified data erasures.

Integrations include HubSpot, LinkedIn, YouTube, TikTok, Twitter, QuickBooks, Slack, Microsoft Entra, JIRA, Brex, Google Workspace, and Airtable.

Syncro is a comprehensive IT management platform tailored for Managed Service Providers (MSPs) and IT teams. It combines essential functionalities such as Remote Monitoring and Management (RMM) and Professional Services Automation (PSA), allowing users to monitor endpoints, deploy patches, manage tickets, and handle billing.

Why I picked Syncro: I like its ability to monitor unlimited endpoints. This means your team can keep track of all devices under management without worrying about hitting a cap. You can scale your operations as your business grows without needing to switch platforms or pay extra fees for additional devices. With Syncro, you can also deploy patches across all these endpoints automatically, ensuring that every device is up-to-date and secure. 

Standout Features and Integrations:

Features include the ability to run scripts on any endpoint to automate repetitive tasks or fix issues. Additionally, Syncro offers one-click remote access, allowing you to troubleshoot and resolve issues on any device from anywhere. 

Integrations include Entra ID Sync, Microsoft Defender Antivirus, Worldpay, Stripe, PayPal, Acronis Cyber Protect, Bitdefender GravityZone Integration, Google Calendar, Slack, Twilio, and ConnectWise.

Site24x7 is a cloud-based, AI-powered monitoring solution designed for DevOps and IT teams. It offers unified observability across applications, servers, networks, cloud platforms, and websites, helping you ensure optimal performance and availability of your IT resources. 

Why I picked Site24x7: I like its comprehensive server monitoring capabilities. It supports various platforms, including Windows, Linux, FreeBSD, VMware, Nutanix, Docker, and Kubernetes, allowing you to monitor workloads on servers, virtual machines, and containers. This extensive coverage enables your team to stay on top of outages and pinpoint server issues with root-cause analysis.

Standout Features and Integrations:

Features include comprehensive monitoring of critical network devices such as routers, switches, and firewalls, offering deep performance visibility required to manage complex networks. It also offers application performance monitoring, which helps you identify application servers and components generating errors, supporting languages like Java, .NET, Ruby, PHP, and Node.js.

Integrations include ServiceNow, PagerDuty, Opsgenie, Jira, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Slack, Microsoft Teams, Zoho Cliq, Amazon EventBridge, Zapier, and Webhooks.

ManageEngine OpManager is a network monitoring and remote management solution tailored for IT teams and MSPs looking to unify infrastructure oversight, virtualization performance, and remote troubleshooting under one platform. For businesses with high-intensity workloads, the platform can make a critical difference. Cameron Rimington, Founder and CEO of IronPDF, shared: “We have found OpManager by ManageEngine to be invaluable for our server monitoring, especially at a time when we are processing thousands of PDF conversions. Real-time alerts saved a major outage last month after our primary processing server was pushed to 95% CPU by a client bulk conversion job. Instead of learning about problems after our customers did, we were notified within two minutes and proactively scaled when we needed to before any type of performance impact would happen.”

Why I picked ManageEngine OpManager: I was impressed by OpManager's comprehensive virtualization monitoring support, which integrates seamlessly with real-time network visibility and robust fault management. It combines traditional RMM functionalities with intelligent topology mapping, automated discovery, and adaptive thresholding—ideal for environments with both physical and virtual servers. I also appreciated its integration ecosystem, particularly with other ManageEngine tools, making it suitable for organizations needing full-stack IT operations management.

Standout Features and Integrations:

Features include real-time CPU, memory, and disk usage tracking across virtual environments; automated VM discovery; AI-powered performance benchmarking; topology visualization; and more than 100 customizable performance reports. Additional tools include user role management, workflow automation, and multi-channel alerts (email, SMS, Slack, ServiceNow, Jira).

Integrations include ServiceDesk Plus, ServiceNow, Jira, Slack, Microsoft Teams, Analytics Plus, AlarmsOne, REST API, and Webhook integrations.

The network monitoring solution from Domotz is used by organizations in over 190 countries, including some big names like the BBC, Sony, and WeWork. With a robust inventory and asset identification system, powerful management and maintenance features, high-level monitoring, and watertight security, it certainly earns its place in this list.

Why I picked Domotz: Domotz impressed me with its range of features and suitability for a variety of different user groups. User feedback for the RMM is overwhelmingly positive, and the development team seems to be proactive about adding new features to meet client requests and needs.

Domotz Standout Features and Integrations:

Features include advanced monitoring of unlimited endpoints, automatic alerts for issues with network performance, network data aggregation, advanced data reporting, automated asset detection, and speed tests. As far as I can tell, the cybersecurity tools on this platform are one of the best on the market.

Integrations are available natively and include big names like AWS, Cisco, Zendesk, ITGlue, Autotask, and Kaseya. Domotz also has an open API, so you can build your own integrations.

MSP360 RMM is a tool aimed at managed service providers and IT departments that offers remote monitoring and management across different platforms. It's renowned for its broad compatibility with various operating systems, including Windows, macOS, Linux, and others, affirming its position as best for cross-platform compatibility.

Why I Picked MSP360 RMM: I picked MSP360 RMM for this list after examining its superior capability to work seamlessly across different platforms. In judging its features and comparing them with similar tools, its stand-out attribute was the ease of managing diverse environments within a single interface. This makes it ideal for businesses or service providers managing multiple platforms, and I believe it's best for cross-platform compatibility due to this flexibility.

Standout Features & Integrations:

MSP360 RMM’s support for a wide array of platforms is indeed remarkable, providing a consistent user experience regardless of the underlying operating system. Its integration with cloud backup services and remote access functionalities are some key features that streamline daily operations.

The integration with solutions such as AWS, Google Cloud, and Microsoft Azure offers more flexibility and control over data management.

Pulseway designed its RMM with a unique USP: the powerful mobile app means that agents can work from anywhere with real-time alerts and the ability to fix IT issues on the go. Advanced automation speeds up repetitive tasks and allows for efficient patch management, while the monitoring tool provides a complete overview of your network.

Why I picked Pulseway:  User feedback of other tools consistently mentions that their mobile apps lack power and flexibility, so I found it refreshing to find an RMM that prioritizes this feature. Pulseway is also one of the most affordable RMMs on this list, with a fully flexible pricing model that suits small teams and large organizations.

Standout Features and Integrations:

Features include a self-service IT portal, freeing up support teams to work on high-value tasks, real-time monitoring and device management from an intuitive interface, and customizable reports. I found the easy network discovery and deployment particularly useful.

Integrations are available natively for popular platforms like Autotask, Zendesk, Slack, ConnectWise, and ITGlue.