CrashPlan Testbericht: Vorteile, Nachteile, Funktionen und Preise
CrashPlan is an endpoint security software designed for businesses that need reliable, always-on protection for sensitive data. It serves IT departments that must safeguard laptops, desktops, and remote devices against data loss, cyberattacks, and accidental deletion, with particular relevance in sectors like healthcare and finance.
CrashPlan tackles data loss and recovery issues for IT teams and data-sensitive departments. In this article, I'll cover CrashPlan's features, pros and cons, use cases, and pricing so you can decide if it aligns with your data security needs and goals.
CrashPlan Evaluation Summary
- From $88/user/month
- 14-day free trial
Why Trust Our Software Reviews
CrashPlan Overview
In my opinion, CrashPlan is a solid choice for endpoint security for mid-market and enterprise teams that care deeply about data backup and recovery. It offers automatic, always-on backups, efficient storage through deduplication, and the advantage of unlimited storage per user. While initial deployment may take some resource coordination, CrashPlan’s detailed audit logs and enterprise-grade AES-256 encryption make it well-suited for security-sensitive sectors such as healthcare and financial services.It's best for organizations needing straightforward, efficient data protection without excessive complexity.
pros
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Unlimited per-user cloud storage and smart deduplication to cut down network strain.
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Customer support is responsive and helpful for your needs.
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Options for users to self-serve historical file versions without IT support.
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Invisible and continuous data protection (CDP) against threats like ransomware.
cons
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Restoring multi-terabyte files may be slower than platforms optimized for block-level transfers
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Limited fine-grained, file-level customizations (like exclusions)
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Limited governance reporting and SIEM integration.
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Full data recovery can be resource-intensive.
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Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Data Backup and Recovery: CrashPlan ensures your data is backed up continuously and can be recovered easily when needed. This feature provides peace of mind knowing your team’s data is secure.
File Versioning: Stores every file version automatically, allowing end users to quickly restore earlier versions without IT support, even after accidental loss or damage.
Cross-Platform Support: CrashPlan works on multiple operating systems, letting your team protect data across different devices. This flexibility is crucial for diverse IT environments.
Customizable Backup Sets: You can choose specific files and folders to back up, ensuring only the most critical data is stored. This saves storage space and focuses on what's important.
Automatic Backups: CrashPlan automatically backs up your data, eliminating the need for manual intervention. Your team can focus on other tasks without worrying about data security.
Data Encryption: Data is secured with AES-256 encryption at every stage, whether stored or in transit. Customizable encryption keys keep full control in the hands of admins or users, ensuring zero-knowledge privacy.
Ease of Use
CrashPlan is considered easy to use mainly because of its intuitive restore interface. End users can independently recover files and roll back previous versions without IT involvement, which reduces everyday friction. The CDP engine runs quietly in the background, keeping data protected with no manual effort. That said, rolling out agents and configuring policies at enterprise scale still requires hands-on IT oversight.
Integrations
CrashPlan integrates with Axonius, ITBoost, Liongard, Zapproved ZDiscovery, and Exterro.
CrashPlan also has an API for building custom integrations and connecting with third-party tools.
CrashPlan Specs
- Anti-Virus
- API
- Dashboard
- Data Export
- Data Import
- Document Comparison
- External Integrations
- File Sharing
- File Transfer
- Multi-User
- Notifications
