Os 10 melhores softwares de acesso remoto em 2026

Análises de software de acesso remoto

1. 

   1

   Kaseya VSA

   Best for automated patch management workflows

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Kaseya VSA is a cloud-based remote monitoring and management (RMM) platform built for MSPs and internal IT teams, covering endpoint monitoring, automated patching, policy-based task automation, ransomware detection, mobile device management, and secure remote control access.

   Who Is Kaseya VSA Best For?

   Kaseya VSA is a strong fit for MSPs and internal IT teams managing large fleets of endpoints that need policy-driven patch automation across Windows, macOS, and third-party applications.

   Why I Picked Kaseya VSA

   I picked Kaseya VSA as one of the best because its patch management goes beyond basic scheduling. Policy-based patching lets you define approval rules, maintenance windows, and blackout periods across Windows, macOS, Linux, and 300+ third-party apps from a single console. What I find genuinely useful is the patch override functionality, which lets you exclude specific problematic patches via script without disrupting the broader workflow. The RMM agent also pushes patches on and off-network without relying on LAN caches, so remote endpoints stay current without extra configuration.

   Kaseya VSA Key Features

   • Secure remote control access: Connect instantly to any endpoint for live support sessions without requiring user interaction or a VPN.
   • Ransomware detection and isolation: Behaviour-based detection automatically quarantines infected endpoints to contain threats before they spread.
   • Real-time monitoring and alerts: Monitors endpoint health continuously and triggers automated ticket creation and remediation when issues arise.
   • IT asset discovery and mapping: Automatically discovers and inventories hardware, software, VMs, cloud infrastructure, and IoT devices across your environment.

   Kaseya VSA Integrations

   Kaseya VSA offers native integrations with Autotask, IT Glue, ConnectWise, Acronis, Bitdefender, ESET, Webroot, Datto, and Scalepad Lifecycle Manager. An API is available for custom integrations.

   Pros and Cons

   Pros:

   • Ransomware isolation for remote endpoints
   • Secure remote sessions without a VPN
   • Policy-based automated patch deployment

   Cons:

   • Some remote features require agent installation
   • Interface can feel dated and cluttered
   Learn more about Kaseya VSA:

   • Check out Kaseya VSA on their website
2. 

   2

   ISL Online

   Best for self-hosted perpetual licensing

   • 15-day free trial
   • From $16.9/month (billed annually)

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   ISL Online is a remote desktop software that supports unattended access, live customer support sessions, RDP/SSH connections, and centralized user and device administration across Windows, macOS, Linux, and mobile platforms.

   Who Is ISL Online Best For?

   ISL Online is a strong fit for IT teams and managed service providers that need to run remote access infrastructure on their own servers rather than rely on a vendor's cloud.

   Why I Picked ISL Online

   ISL Online earns its spot on my shortlist because of how seriously it treats self-hosted deployment as a first-class option, not an afterthought. I like that the self-hosted plan lets you run the full ISL Online server on your own infrastructure, with support for external LDAP authentication and SAML SSO alongside ports 80 and 443. That means your session data never touches a third-party cloud, which matters when your organization has strict data residency or compliance requirements.

   ISL Online Key Features

   • Session recording: Capture full video recordings of remote sessions for audit trails and compliance documentation.
   • File transfer: Send and receive files between local and remote machines directly within an active session.
   • Two-factor authentication: Require a second verification step at login to reduce unauthorized access to remote devices.
   • RDP/SSH connections: Connect to remote machines over RDP or SSH without requiring VPN configuration or firewall changes.

   ISL Online Integration

   ISL Online offers native integrations with ServiceNow, Freshdesk, HaloITSM, Microsoft Intune, Devolutions Remote Desktop Manager, Deepser, SuperOps, and PDQ Connect, and provides a REST API for embedding remote access or building custom OEM integrations into RMM, PSA, EDR, and ITSM platforms.

   Pros and Cons

   Pros:

   • Native support for both RDP and SSH
   • Requires additional verification for login
   • Can deploy entirely on your own infrastructure

   Cons:

   • No automated endpoint remediation tasks
   • Requires self-hosting for maximum privacy
   Learn more about ISL Online:

   • Check out ISL Online on their website
3. 

   3

   RemotePC

   Best for multi-device desktop management at scale

   • 7-day free trial
   • From $1.84/month (billed annually)

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   RemotePC is a remote access platform that lets you connect to and control Windows, Mac, Linux, Android, and iOS devices over the internet, with features spanning multi-monitor support, file transfer, remote deployment, user and computer group management, and session recording.

   Who Is RemotePC Best For?

   RemotePC is a strong fit for IT teams managing large fleets of Windows, Mac, and Linux devices that need centralized remote access with user and computer group management.

   Why I Picked RemotePC

   RemotePC earns its spot on my shortlist because of how well it handles scale. The computer grouping and user group management features let you organize large device fleets and assign access permissions without manually configuring each machine. What I find especially useful is mass deployment via GPO, Microsoft Intune, or Jamf Pro, which means you can push RemotePC across hundreds of endpoints from a central console rather than touching each one. Add session recording and detailed access logs, and you have solid accountability across every remote connection in your environment.

   RemotePC Key Features

   • Remote printing: Print documents stored on any remote machine directly to your local printer without manual file transfers.
   • USB device redirection: Redirect a USB device from your local machine to a remote computer so it functions as if it's physically connected.
   • RDP connector: Access remote Windows computers and servers via RDP without configuring a VPN or Microsoft RD Gateway.
   • Attended access: Share a one-time session code to give instant, on-demand access to a remote computer for real-time support.

   RemotePC Integrations

   RemotePC offers native integrations with Zendesk, Freshdesk, Freshservice, Jira, OneLogin, Okta, Azure AD, Keycloak, Google Workspace, and Jamf Pro. An API is available for custom integrations.

   Pros and Cons

   Pros:

   • Wake-on-network functionality supported
   • Mass deployment options for large device fleets
   • Supports remote access to all major platforms

   Cons:

   • Lacks automated remote software patching tools
   • No support for custom API integrations
   Learn more about RemotePC:

   • Check out RemotePC on their website
4. 

   4

   N-able Take Control

   Best for MSP technician speed and diagnostic tools

   • 14-day free trial + free demo available
   • Pricing upon request

   Visit Website

   

   N-able Take Control is a remote support tool built for MSPs and IT teams, offering cross-platform session management, built-in diagnostic tools, live chat, VoIP, multi-factor authentication, and integrations with N-able's RMM platforms.

   Who Is N-able Take Control Best For?

   N-able Take Control is a strong fit for MSP technicians who need fast session starts and built-in diagnostic tools without switching between platforms.

   Why I Picked N-able Take Control

   I've included N-able Take Control in my top picks because the session startup speed is genuinely impressive, and the built-in diagnostic tools mean technicians aren't jumping between tabs to troubleshoot. I particularly like the device health dashboard, which surfaces CPU, memory, and disk data during a live session so you can diagnose while you work. The one-click remote command console is another feature I keep coming back to, letting you run scripts and restart services without interrupting the end user's screen.

   N-able Take Control Key Features

   • Cross-platform remote sessions: Connect to and from Windows, Mac, Linux, iOS, and Android devices within a single session queue.
   • Multi-monitor support: Switch between and view multiple monitors on the remote device without ending or restarting the session.
   • In-session file transfer: Drag and drop files directly to and from a remote device during an active support session.
   • Session recording: Start and stop recordings of live sessions for auditing, compliance, or technician training purposes.

   N-able Take Control Integrations

   N-able Take Control offers native integrations with N-sight RMM, N-central, Autotask, and ConnectWise. An API is available for custom integrations.

   Pros and Cons

   Pros:

   • Multi-platform queues for Windows, Mac, Linux
   • Built-in device health dashboard during sessions
   • Session startup speed is consistently fast

   Cons:

   • Some advanced features need the N-central platform
   • Limited native integrations outside the N-able ecosystem
   Learn more about N-able Take Control:

   • Check out N-able Take Control on their website
5. 

   5

   Splashtop

   Best for high-performance remote control at 4K quality

   • Free trial available
   • From $6/month

   Visit Website

   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Splashtop is a remote access and remote support platform built for IT teams, offering remote desktop control, screen sharing, session recording, and multi-monitor support across Windows, Mac, iOS, Android, and Linux devices.

   Who Is Splashtop Best For?

   Splashtop is a strong fit for IT teams and managed service providers that need high-fidelity remote desktop control, especially where display quality and session performance matter most.

   Why I Picked Splashtop

   Splashtop earns its spot on my shortlist because of its 4K streaming at up to 60fps, which makes it genuinely viable for remote work on graphics-heavy applications like Adobe Creative Suite or AutoCAD. I've used it in scenarios where display fidelity actually matters, and the difference from a standard HD stream is noticeable. On top of that, multi-monitor support lets you view multiple remote displays without losing workspace context.

   Splashtop Key Features

   • Session recording: Automatically record remote sessions and store them for audit, compliance, or troubleshooting review.
   • File transfer: Move files between the local and remote device directly within an active session without a third-party tool.
   • Remote reboot: Restart a remote machine, including in safe mode, without losing access to the session.
   • Two-factor authentication: Require a second verification step at login to reduce unauthorized access to remote endpoints.

   Splashtop Integrations

   Splashtop offers 40+ native integrations, including Jira, ServiceNow, Zendesk, Freshservice, Microsoft Teams, Salesforce, Splunk, Jamf, NinjaOne, and JumpCloud, and it has native integrations across the Microsoft ecosystem, including Microsoft Entra ID. An API is also available for custom integrations.

   Pros and Cons

   Pros:

   • Offers direct file transfer capabilities
   • Allows safe remote device rebooting
   • Streams remote desktops at 4K 60fps

   Cons:

   • No automated software patching tools
   • Lacks a background endpoint command line
   Learn more about Splashtop:

   • Check out Splashtop on their website
6. 

   6

   TeamViewer

   Best with AI-assisted IT diagnostics

   • 30-day free trial
   • From $120.90/month (billed annually)

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   TeamViewer is a remote access and support platform that combines device connectivity, session-based troubleshooting, endpoint monitoring, and AI-assisted diagnostics across desktop, mobile, and IoT environments.

   Who Is TeamViewer Best For?

   TeamViewer is a strong fit for IT support teams managing large, mixed-device environments where fast remote diagnostics across desktops, mobile, and IoT endpoints are a daily necessity.

   Why I Picked TeamViewer

   TeamViewer earns its spot on my shortlist because of Tia, its built-in AI agent that actually diagnoses issues mid-session, recommends a fix, executes approved remediation, and validates the outcome without you having to leave the remote session. I also like Session Insights, which auto-generates audit-ready session summaries and feeds pattern data into Session Analytics so you can spot recurring issues across your environment. For IT teams juggling high ticket volumes across mixed device fleets, those two features together close the gap between reactive troubleshooting and something closer to autonomous support.

   TeamViewer Key Features

   • Unattended access: Connect to and control approved devices—including computers and Android endpoints—without requiring a user to be present on the other end.
   • Augmented reality remote assistance: Use Assist AR to guide on-site workers through hardware or software problems via live smartphone-based AR overlays, without dispatching a technician.
   • Encrypted file transfer: Transfer files between local and remote devices using end-to-end 256-bit AES encryption, with support for multiple transfer methods including copy-paste.
   • Silent mass deployment: Push the TeamViewer client to thousands of devices in bulk without requiring user interaction, reducing onboarding time for large device fleets.

   TeamViewer Integrations

   TeamViewer offers 30+ native integrations, including ServiceNow, Salesforce, Zendesk, Jira, Freshworks, Slack, Google Meet, SAP, Jamf Pro, and Microsoft ecosystem tools like Microsoft 365, Intune, Teams, Dynamics 365, and Entra ID. An API is also available for custom integrations.

   Pros and Cons

   Pros:

   • Augmented reality visual assistance mode
   • Session Insights generate audit-ready support reports
   • AI-driven diagnostics suggest fixes in real time

   Cons:

   • Remote access occasionally blocked by strict firewalls
   • Lacks stealth background management mode
   Learn more about TeamViewer:

   • Check out TeamViewer on their website
7. 

   7

   BeyondTrust Remote Support

   Best for FIPS 140-2 compliant support

   • Free trial available
   • Pricing upon request

   Visit Website

   

   BeyondTrust Remote Support is a remote access platform built for IT and support teams that need to securely access, troubleshoot, and manage endpoints across on-premises, cloud, and hybrid environments.

   Who Is BeyondTrust Remote Support Best For?

   BeyondTrust Remote Support is a strong fit for IT and security teams in government, defence, and highly regulated industries that need remote support validated to FIPS 140-2, Level 1 standards.

   Why I Picked BeyondTrust Remote Support

   BeyondTrust Remote Support is the only remote support product with FIPS 140-2, Level 1 validation, which makes it a clear pick for government agencies, defence contractors, and organizations operating under FedRAMP or FISMA requirements. I particularly like the Vault feature, which lets you manage, rotate, and inject up to 100,000 credentials directly within remote sessions, keeping privileged access tightly controlled. Session logging and forensics give security teams a full audit trail of every connection.

   BeyondTrust Remote Support Key Features

   • Jump Clients: Deploy Jump Clients for unattended access to remote endpoints, with support for mass deployments and just-in-time access provisioning.
   • Remote Support Dashboard: Monitor all active sessions in real time, view team load, and transfer or take over sessions directly from a centralized manager view.
   • Multi-platform device support: Connect to and troubleshoot Windows, Linux, macOS, Chrome OS, iOS, and Android devices from a single interface.
   • Automated script execution: Run scripts and mass installers across endpoints during remote sessions to speed up remediation without manual intervention.

   BeyondTrust Remote Support Integrations

   BeyondTrust Remote Support offers native integrations with ServiceNow, Jira Service Management, BMC ITSM, Splunk, Microsoft Entra ID, Okta, and Ping Identity. An API is available for custom integrations.

   Pros and Cons

   Pros:

   • Automated script execution across endpoints
   • Centralized credential management during remote sessions
   • Offers FIPS 140-2 Level 1 validation

   Cons:

   • Requires setup for optimal unattended access
   • Lacks background endpoint management mode
   Learn more about BeyondTrust Remote Support:

   • Check out BeyondTrust Remote Support on their website
8. 

   8

   BeyondTrust Privileged Access Management

   Best for FedRAMP-grade zero trust access

   • Free trial + free demo available
   • Pricing upon request

   Visit Website

   

   BeyondTrust Privileged Remote Access is a privileged access management (PAM) solution that controls and audits remote sessions for employees, vendors, and service accounts across cloud, on-premises, and OT environments using zero trust architecture, credential injection, and session recording.

   Who Is BeyondTrust Privileged Access Management Best For?

   BeyondTrust Privileged Remote Access is a strong fit for government agencies, defence contractors, and regulated enterprises that need FedRAMP-authorized remote access controls for privileged users and third-party vendors.

   Why I Picked BeyondTrust Privileged Access Management

   BeyondTrust Privileged Remote Access earns its spot on my list because it's one of the few remote access solutions with FedRAMP Moderate authorization, which matters a lot if you're in a federal agency or supporting government contractors. I particularly like its credential injection capability, which lets privileged users authenticate to systems without ever seeing plaintext passwords. Pair that with just-in-time access controls and full session recording, and you get the kind of audit-ready access trail that satisfies both internal security teams and external compliance reviewers.

   BeyondTrust Privileged Access Management Key Features

   • Vendor privileged access management: Grants third-party vendors time-limited remote access without requiring VPN connectivity or shared credentials.
   • Multi-protocol session support: Supports RDP, VNC, SSH, HTTPS, and SQL connections for authenticated and auditable sessions across human and non-human identities.
   • Cloud developer access: Provides protocol-first access with a bring-your-own-tool workflow for ephemeral multi-cloud systems and API-based environments.
   • Delegated vendor onboarding: Lets you assign vendor user management to group policies, removing shared accounts and reducing manual provisioning overhead.

   BeyondTrust Privileged Access Management Integrations

   BeyondTrust Privileged Remote Access offers native integrations with ServiceNow, Jira Service Management, Splunk, Sekoia, SailPoint IdentityIQ, AWS, and VMware. An API is available for custom integrations.

   Pros and Cons

   Pros:

   • Session recording enables thorough audit trails
   • Credential injection hides sensitive passwords from users
   • FedRAMP Moderate authorization supports federal compliance needs

   Cons:

   • No built-in antivirus management
   • Lacks direct endpoint chat messenger
   Learn more about BeyondTrust Privileged Access Management:

   • Check out BeyondTrust Privileged Access Management on their website
9. 

   9

   ScreenConnect

   Best for session recording and auditing

   • 14-day free trial
   • From $33/month (billed annually)

   Visit Website

   

   ScreenConnect is a remote access and support platform that covers unattended device access, remote support sessions, privileged access management, and real-time camera sharing across Windows, Mac, Linux, and mobile devices.

   Who Is ScreenConnect Best For?

   ScreenConnect is a good fit for IT teams and managed service providers that need full audit trails and recorded session logs to meet compliance or internal accountability requirements.

   Why I Picked ScreenConnect

   ScreenConnect earns its spot on my shortlist because of how seriously it handles session visibility and accountability. Every remote session can be logged as a video recording, and the audit log tracks login attempts, password changes, and session access in one filterable view, so you can pull up exactly what a technician did during a specific session without digging through fragmented logs. I also like that you can filter audit logs by session name to find recordings fast, which matters when you're responding to a compliance inquiry or internal review.

   ScreenConnect Key Features

   • Unattended device access: Connect to remote Windows, Mac, and Linux machines without requiring a user to be present on the other end.
   • Real-time camera sharing: Access a live feed of a device's camera during a support session to get visual context on physical environments or hardware issues.
   • Role-based access control: Assign technicians permissions at a granular level, controlling which machines and session types each user can access.
   • Wake-on-LAN: Power on remote devices over the network so you can connect to machines that are powered off without needing someone on-site.

   ScreenConnect Integrations

   ScreenConnect offers native integrations with ConnectWise PSA, ConnectWise Automate, ConnectWise RMM, Acronis, Freshdesk, Zendesk, Microsoft Outlook, ServiceNow, and Delinea, plus 100+ extensions available through the ConnectWise Marketplace. An API is available for custom integrations.

   Pros and Cons

   Pros:

   • Role-based permissions for technician access control
   • Granular audit logs for accountability reviews
   • Real-time device camera sharing

   Cons:

   • Lacks unified endpoint patch deployment
   • No free or trial version available
   Learn more about ScreenConnect:

   • Check out ScreenConnect on their website
10. 

    10

    LogMeIn Rescue

    Best for mass deployment call center support

    • Free 14-day free trial + free demo available
    • From $109/month (billed annually)

    Visit Website

    

    LogMeIn Rescue is a cloud-based remote support platform built for IT teams and help desks, offering remote device access, session management, multi-platform support, and technician console tools across desktop and mobile environments.

    Who Is LogMeIn Rescue Best For?

    LogMeIn Rescue is a strong fit for IT help desks and call centers that need to support large volumes of end users across multiple devices and operating systems simultaneously.

    Why I Picked LogMeIn Rescue

    I've included LogMeIn Rescue in my top picks because it handles high-volume call center support better than most tools in this category. The Calling Card feature is the real differentiator: deploy a single-click desktop shortcut across thousands of end-user machines via mass install, and users connect to a support session without a PIN. Technicians on the other end manage inbound requests through session queues and channel routing, which keeps call center workflows organized at scale.

    LogMeIn Rescue Key Features

    • AI session summaries: Automatically generate structured session notes from chat logs, device information, and technician actions taken during a support session.
    • Session recording and reporting: Record remote sessions and access historical usage data to review technician activity and track team-level metrics.
    • Live Lens: Let end users share their physical environment via smartphone camera, so technicians can diagnose hardware or on-site issues without an on-desk visit.
    • Multi-technician collaboration: Invite additional technicians into an active session to troubleshoot together without restarting or transferring the session.

    LogMeIn Rescue Integrations

    LogMeIn Rescue offers native integrations with ServiceNow, Salesforce (including Lightning), Microsoft Dynamics, Microsoft Teams, Zendesk, Freshdesk, Jira Service Management, Autotask, and Nexthink. It also provides APIs and SDKs for custom integrations with CRM, ticketing, and workflow systems.

    Pros and Cons

    Pros:

    • Multi-technician sessions without disruption
    • Live Lens supports hardware issue diagnosis
    • Automatic session note generation capability

    Cons:

    • Lacks continuous endpoint patch automation
    • No built-in endpoint antivirus
    Learn more about LogMeIn Rescue:

    • Check out LogMeIn Rescue on their website