10 Melhores Ferramentas de Monitorização & Gestão Remotas de 2026

Análises do melhor software de monitorização e gestão remota

1. 

   1

   NinjaOne

   Best for centralized IT management

   • Free trial available
   • Pricing upon request

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   For those seeking a comprehensive solution to streamline IT operations, NinjaOne offers an all-in-one platform that caters to the needs of managed service providers and IT departments. By centralizing the management of multiple devices, it enhances operational efficiency and provides real-time insights, making it an attractive choice for businesses looking to improve their IT infrastructure. The software simplifies complex processes, allowing your team to focus on strategic tasks while ensuring seamless device management.

   Why I Picked NinjaOne

   I chose NinjaOne for its exceptional ability to centralize IT management, offering a cohesive experience for managing diverse endpoints. The platform’s real-time monitoring feature allows you to stay ahead of potential issues, ensuring your IT environment is always up to date. I appreciate its automated patch management, which reduces manual intervention and keeps your systems secure without the hassle. Additionally, NinjaOne’s secure remote access enables direct control of devices, facilitating quick and effective support when needed.

   NinjaOne Key Features

   In addition to its centralized management capabilities, NinjaOne offers several other features that enhance its functionality.

   • Endpoint Task Automation: Automates repetitive tasks, allowing your team to focus on more strategic initiatives.
   • Mobile Device Management: Provides comprehensive management for both iOS and Android devices, streamlining mobile operations.
   • Helpdesk and Ticketing Suite: Features automated workflows and a client self-service portal, improving service management.
   • Asset Management: Offers real-time tracking and management of IT assets, ensuring optimal utilization and lifecycle management.

   NinjaOne Integrations

   Integrations include Crowdstrike, SentinelOne, Splashtop, Azure, Slack, ConnectWise, N-able, OneLogin, and IT Glue.

   Pros and Cons

   Pros:

   • Automated patching for up-to-date systems
   • Extensive integration capabilities with leading tools
   • Unified dashboard for various IT tasks

   Cons:

   • Some users might find the interface less intuitive
   • Limited customization options in the dashboard
   • Might present a learning curve for those new to centralized IT management
   Learn more about NinjaOne:

   • Check out NinjaOne on their website
   • Read my in-depth review of NinjaOne
2. 

   2

   Rippling IT

   Best for controlling device access

   • 14-day free trial
   • From $8/user/month (billed annually)

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   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Rippling IT is an all-in-one solution for managing your company’s IT infrastructure from a single platform. It allows you to control everything from employee devices to software access, ensuring your team has the tools they need to work effectively. Michael Pedrotti, co-founder of Ghostcap, noted: “The conditional access regulations are ideal as well. When a user is assigned to our Counter-Strike server project, all user permissions are updated in real time: monitoring software, client information, special programs.”

   Why I Picked Rippling IT: Rippling allows you to remotely manage and monitor all devices, ensuring they meet your security standards. You can track devices in real time, push software updates, and even remotely lock or wipe lost or stolen devices. Rippling's platform also helps you manage user access with identity and access management, allowing you to control who gets access to what, all from one dashboard.

   Standout features & integrations:

   Rippling IT also offers device lifecycle management, allowing you to automate tasks like shipping and retrieval of company equipment. For those managing a lot of hardware, the inventory management feature lets you keep tabs on devices, ensuring nothing gets lost in the shuffle. Another standout is Rippling's mobile device management, which works for both Windows and macOS, letting you enforce encryption and other security policies automatically. Integrations include Slack, Google Workspace, Office 365, AWS, Zoom, Dropbox, and Salesforce.

   Pros and Cons

   Pros:

   • Support for onboarding and offboarding employees and their devices
   • Remote device lock and wipe capabilities
   • Simple policy enforcement for all employee devices

   Cons:

   • Initial setup can be complex
   • Doesn't monitor more complex infrastructure aspects, like networks
   Learn more about Rippling IT:

   • Check out Rippling IT on their website
   • Read my in-depth review of Rippling IT
   • Explore best alternatives to Rippling IT
3. 

   3

   Atera

   Best for real-time system monitoring

   • Free trial available
   • From $149/user/month (billed annually)

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Atera is a versatile remote monitoring and management software designed to help IT professionals and managed service providers keep tabs on their IT environments. With its array of features, Atera aims to make managing IT infrastructure more straightforward and efficient for your team.

   Why I Picked Atera:I picked Atera because it offers real-time remote monitoring capabilities that allow you to track the performance of your systems continuously. This feature helps you catch issues before they become bigger problems, minimizing downtime and keeping everything running smoothly. Another reason is its automated patch management, which ensures that all your devices are up-to-date with the latest security patches, reducing vulnerabilities and keeping your network secure.

   Standout features & integrations:

   Atera offers IT automation to streamline routine tasks like patching and scripting, helping teams save time and reduce manual effort. Its built-in reporting delivers insights into system health and performance, while secure remote access ensures you can support devices from anywhere. It integrates with tools like Microsoft Teams, Slack, Jira Software Cloud, Okta, and Acronis, making it easy to fit into your existing IT ecosystem.

   Pros and Cons

   Pros:

   • Affordable pricing which charges per technician rather than per device
   • Combines remote monitoring, ticketing, and automation
   • Effective IT management and issue resolution

   Cons:

   • Lacking some advanced customization options
   • May require a slight learning curve
   Learn more about Atera:

   • Check out Atera on their website
   • Read my in-depth review of Atera
   • Explore best alternatives to Atera
4. 

   4

   SuperOps

   Best for comprehensive asset management

   • 14-day free trial
   • Pricing upon request

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   SuperOps is a unified platform that combines Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) tools, designed specifically for Managed Service Providers (MSPs). It enables your team to monitor client endpoints, computers, and networks remotely, ensuring systems are up and running around the clock. 

   Why I Picked SuperOps: I picked SuperOps for its strong remote monitoring capabilities and built-in automation tools that help MSPs stay on top of client systems. Its asset management feature gives you clear visibility into every device, making it easier to track performance and detect issues early. The platform’s AI-powered alerting system reduces noise by surfacing only the alerts that matter, so your team can respond faster. You can also customize alert policies based on client environments, which helps prevent downtime and keeps things running smoothly. These features make it easier to manage multiple clients without getting buried in manual tasks.

   Standout features & integrations:

   Other features include policy-based automation that allows you to define and enforce policies across client systems, ensuring consistent configurations and compliance. Additionally, the platform's patch management functionality enables automated deployment of OS and third-party application patches, keeping client systems secure and up-to-date. Some integrations include ConnectWise Control, Acronis, Hudu, TeamViewer, SentinelOne, QuickBooks Online, QuickBooks Desktop, Bitdefender, and Azure AD.

   Pros and Cons

   Pros:

   • Effective ticket automation module
   • Comprehensive features tailored for MSPs
   • Simplifies the deployment of updates and patches across client systems

   Cons:

   • Limited language support
   • Limited customization options for certain features
   Learn more about SuperOps:

   • Check out SuperOps on their website
5. 

   5

   Syncro

   Best for unlimited endpoint management

   • 14-day free trial + free demo available
   • From $129/user/month

   Visit Website

   Customer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Syncro is an all-in-one platform designed for Managed Service Providers (MSPs) and IT teams, combining Remote Monitoring and Management (RMM) with Professional Services Automation (PSA). It enables you to monitor unlimited endpoints, run scripts, deploy patches, and customize alerts to proactively address potential issues before they become problems.

   Why I Picked Syncro: It offers a powerful scripting engine that lets you create and execute custom scripts across multiple devices, automating routine tasks and reducing manual intervention. This capability not only saves time but also ensures consistency in managing client systems. Another compelling aspect is Syncro's built-in help desk ticketing system. This feature allows you to manage client issues seamlessly, from initial report to resolution, all within the same platform. By centralizing ticket management, your team can respond more effectively to client needs, enhancing service quality.

   Standout features & integrations:

   Other features include robust Windows OS patch management, which ensures your clients' systems are up-to-date and secure. Additionally, the brandable customer portal and documentation allow you to present a professional image to clients, providing them with easy access to information. Some integrations include Worldpay, Stripe, PayPal, Acronis Cyber Protect, Bitdefender GravityZone, ConnectWise Importer, Dropbox, IT Glue, Google Calendar, Microsoft Outlook Calendar, Microsoft Teams, and Zapier.

   Pros and Cons

   Pros:

   • Comprehensive feature set that integrates RMM and PSA tools
   • Powerful scripting capabilities for automation
   • Unlimited endpoints without additional costs

   Cons:

   • Mobile app lacks some functionalities available in the desktop version
   • Could offer more report customization options
   Learn more about Syncro:

   • Check out Syncro on their website
6. 

   6

   Heimdal

   Best for endpoint security & threat intelligence

   • Free trial + free demo available
   • Pricing upon request

   Visit Website

   

   For organizations that need a dependable remote monitoring and management solution, Heimdal offers a unified cybersecurity platform. It’s built for enterprises, managed service providers, and security operations teams, bringing together threat detection, endpoint security, and vulnerability management in one place. Whether you operate in healthcare, education, or critical infrastructure, Heimdal helps you maintain consistent security across varied IT environments.

   Why I Picked Heimdal

   I picked Heimdal because it tightly integrates endpoint security with threat intelligence, both of which matter for effective remote monitoring and management. Heimdal’s Endpoint Detection & Response (EDR) supports proactive threat detection and fast incident response, helping keep systems protected. Its Privileged Access Management (PAM) adds secure access control to reduce the risk of unauthorized access. Together, these features strengthen security while simplifying day-to-day management, which makes Heimdal practical for a wide range of organizations.

   Heimdal Key Features

   In addition to its core capabilities, Heimdal offers several features that are beneficial for remote monitoring and management:

   • Patch Management: Automates the delivery of updates across devices, addressing vulnerabilities efficiently.
   • Threat Intelligence: Automates data collection and response to vulnerabilities, sharing insights through alerts and reports.
   • Device and Application Control: Regulates device access and application usage to prevent unauthorized software installations.
   • Data Loss Protection (DLP): Prevents data breaches through user authentication, encryption, and configurable rules.

   Heimdal Integrations

   Integrations include ConnectWise RMM, Autotask PSA, HaloPSA, and other third-party tools, ensuring seamless integration into existing IT environments.

   Pros and Cons

   Pros:

   • Unified platform for security management
   • Strong privileged access management controls
   • Automated OS and third-party patching

   Cons:

   • Advanced setup requires learning curve
   • Reporting customization can be limited
   Learn more about Heimdal:

   • Check out Heimdal on their website
7. 

   7

   Atera

   Best for combined RMM and PSA functions

   • 30-day free trial available
   • Pricing upon request

   Visit Website

   Customer Rating:5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Atera is an all-in-one platform designed to unify the processes of Remote Monitoring and Management (RMM) and Professional Services Automation (PSA). By combining these functions, it caters to IT professionals and MSPs who seek a unified solution for managing their clients' infrastructures efficiently.

   Why I Picked Atera: In my quest for comprehensive IT management tools, the juxtaposition of RMM and PSA in a single platform made Atera stand out. I selected Atera because it provides a distinctive blend of these core functions, streamlining tasks that are usually scattered across multiple tools. This fusion, in my opinion, justifies its position as the best tool for those aiming to unify their RMM and PSA operations.

   Standout features & integrations:

   Atera excels with features such as automated IT processes, real-time alerts, and detailed performance reporting, enhancing proactive IT management. The tool also integrates easily with software like QuickBooks, Xero, and ConnectWise, adding to its repertoire of unified IT functionalities.

   Pros and Cons

   Pros:

   • Wide range of integrations with popular software
   • Provides real-time alerts for immediate action
   • Combination of RMM and PSA in one platform

   Cons:

   • Limited customization options in some modules
   • Requires periodic updates for optimal performance
   • Might be complex for users unfamiliar with RMM and PSA concepts
   Learn more about Atera:

   • Check out Atera on their website
8. 

   8

   Site24x7

   Best for proactive monitoring

   • Free plan + 30-day trial + demo available
   • From $10/month

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Site24x7 is a cloud-based monitoring solution that helps you oversee your entire IT infrastructure. It offers tools to monitor websites, servers, applications, networks, and cloud services, ensuring your systems run smoothly.

   Why I Picked Site24x7: You can monitor applications built on platforms like Java, .NET, Ruby, PHP, and Node.js, allowing you to identify and address performance bottlenecks before they impact users. This ensures your applications remain responsive and reliable. I also like Site24x7's network monitoring. It provides comprehensive visibility into critical network devices such as routers, switches, and firewalls. This helps you detect and resolve network issues proactively.

   Standout features & integrations:

   Other features include real user monitoring, which lets you analyze the actual experience of users on your websites and applications, helping you understand performance from their perspective. Synthetic web transaction monitoring allows you to simulate user interactions in a real browser, enabling you to optimize workflows like login forms and shopping carts. Integrations include ServiceNow, PagerDuty, Opsgenie, Jira, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Slack, Microsoft Teams, Zoho Cliq, Amazon EventBridge, Zapier, and Webhooks.

   Pros and Cons

   Pros:

   • Flexible customization options for dashboards and reports
   • Reliable real-time alerts that enable prompt issue resolution
   • Comprehensive monitoring capabilities across various IT infrastructure components

   Cons:

   • Limited integration options with certain third-party tools
   • Configuration complexity can be challenging for new users
   Learn more about Site24x7:

   • Check out Site24x7 on their website
   • Explore best alternatives to Site24x7
9. 

   9

   ManageEngine OpManager

   Best for AI-driven performance thresholds

   • 30-day free trial
   • From $1,233/year (billed annually)

   Visit Website

   Customer Rating:4.3/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   ManageEngine OpManager is a network monitoring solution tailored for IT operations teams and Managed Service Providers (MSPs). It provides real-time visibility into the performance of physical and virtual servers, network devices, and applications, while also offering tools for automation, alerts, and compliance. With broad integration options and scalable deployment models, OpManager suits both SMBs and enterprise environments.

   Why I Picked ManageEngine OpManager: I chose OpManager because it combines deep monitoring of virtual and physical infrastructure with comprehensive automation capabilities, something not all RMMs manage equally well. It stood out for its AI-driven performance thresholds, extensive device compatibility, and dynamic visualization tools that help teams spot and resolve bottlenecks quickly. Plus, its support for hybrid networks—combining cloud and on-premise assets—makes it adaptable to a range of IT strategies.

   Standout features & integrations:

   Key features include advanced server virtualization monitoring (for VMware, Hyper-V, Citrix), distributed network monitoring via probe-central architecture, workflow automation for maintenance and alerts, and over 100 customizable reports. It also enables capacity forecasting and bulk virtual server discovery. Integrations include ServiceDesk Plus, ServiceNow, Jira, Slack, Microsoft Teams, Analytics Plus, AlarmsOne, REST API, and Webhook integrations.

   Pros and Cons

   Pros:

   • Real-time, auto-updating network maps
   • Supports multiple vendor environments
   • Automated, scheduled network discovery

   Cons:

   • Initial setup can be complex
   • Pricing may be high for small teams
   Learn more about ManageEngine OpManager:

   • Check out ManageEngine OpManager on their website
10. 

    10

    Pulseway

    Best for real-time remote monitoring

    • Free demo available
    • Pricing upon request

    Visit Website

    Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

    

    Pulseway offers a platform for IT professionals and teams to keep tabs on their systems and networks, no matter where they are. With its focus on real-time remote monitoring, Pulseway delivers instant alerts and system status, making it essential for businesses that prioritize immediate insights and response times.

    Why I Picked Pulseway: While comparing various remote monitoring platforms, I was drawn to Pulseway's dedication to real-time data delivery. I judged it to be a cut above the rest due to its straightforward interface and rapid alert system. The very essence of Pulseway, which revolves around offering insights in real-time, is what convinces me that it's ideally suited for businesses seeking that instantaneous snapshot of their systems' health.

    Standout features & integrations:

    Pulseway shines with its mobile-first approach, allowing IT admins to manage systems directly from their smartphones. The platform also boasts automated workflows, aiding in swift problem resolution. For extended functionality, Pulseway integrates with popular tools like Slack, Zendesk, and Trello, promoting effective communication and task management.

    Pros and Cons

    Pros:

    • Automated workflows aid in swift problem resolution
    • Mobile-first design permits on-the-go system management
    • Real-time alerts ensure immediate attention to potential issues

    Cons:

    • The range of integrations, though useful, could be broader
    • The mobile interface, though convenient, might be limiting for complex tasks
    • Initial setup might be a bit intricate for some users
    Learn more about Pulseway:

    • Check out Pulseway on their website