Guia do CTO’s para os 25 melhores softwares de gestão de ativos informáticos

Análises do melhor software de gestão de ativos informáticos

1. 

   1

   Freshservice

   Best for intuitive asset management interface

   • 14-day free trial
   • From $19/user/month (billed annually)

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Freshservice is an asset management solution designed with a keen emphasis on user experience. By streamlining complex processes into an intuitive interface, it caters to both end users and IT professionals. Given its design philosophy, it stands out as the go-to option for teams that prioritize a user-friendly asset management experience.

   Why I Picked Freshservice: Among the myriad of tools I analyzed, Freshservice emerged as a distinct choice due to its clear dedication to a user-centric interface. I selected it not only for its refined aesthetics but also for how it simplifies intricate asset management tasks. For organizations that aim to empower their end users with an easy-to-navigate system, I determined that Freshservice is the best fit.

   Standout features & integrations:

   Freshservice boasts a customizable dashboard that adapts to varying user preferences, ensuring every user finds what they need without hassle. Its robust customer support features ensure that help is always at hand, enhancing user confidence. Integration-wise, Freshservice is versatile, with compatibility that includes popular platforms and even extends to iOS devices, adding mobility to its list of strengths.

   Pros and Cons

   Pros:

   • Strong customer support infrastructure ensures user queries are addressed promptly
   • Customizable dashboard caters to diverse user needs
   • A highly intuitive interface reduces the learning curve for end users

   Cons:

   • Configuration options could be overwhelming for novice users
   • Mobile app experience may vary across devices
   • Some features might be locked behind higher-priced tiers
   Learn more about Freshservice:

   • Check out Freshservice on their website
   • Read my in-depth review of Freshservice
2. 

   2

   Atera

   Best for full device lifecycle visibility

   • Free trial available
   • From $149/user/month (billed annually)

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Atera is an IT management platform that helps you oversee your organization’s hardware assets, software environments, and IT operations. It combines asset management, remote monitoring, automation, and helpdesk features into a single centralized system.

   Why I picked Atera:

   Atera makes it easy to track your IT assets throughout their entire lifecycle—from onboarding to retirement—so you always know where devices are, who’s using them, and what condition they’re in. I also appreciate Atera’s pay-per-technician model, which allows unlimited endpoint management without hidden fees. This is ideal for growing IT teams looking to consolidate asset tracking, remote maintenance, and IT support into one streamlined platform.

   Atera Standout Features and Integrations:

   Atera’s combination of Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) lets you manage both hardware assets and IT support operations from one place. Other standout features include automated patch management, proactive alerts, and remote access tools like Splashtop and TeamViewer to assist with troubleshooting. Atera also supports automated onboarding and offboarding, helping IT teams manage device assignments and permissions efficiently. Integrations include Microsoft Teams, Slack, WhatsApp Notifications, Microsoft Outlook, Asana, ClickUp, Acronis Cyber Protect Cloud, Salesforce, Jira Software Cloud, Google Chat, Azure Active Directory, Okta, Freshservice, RingCentral, Google Sheets, and ChatGPT (OpenAI).

   Pros and Cons

   Pros:

   • Centralizes ticketing, RMM, PSA, and asset management
   • Proactive issue detection and automation options
   • Detailed reporting and client-facing dashboards

   Cons:

   • Learning curve for new users due to breadth of features
   • Some limitations in PSA and billing features
   Learn more about Atera:

   • Check out Atera on their website
   • Read my in-depth review of Atera
   • Explore best alternatives to Atera
3. 

   3

   Reftab

   Best for custom asset fields and attributes

   • Free trial + free plan available
   • Pricing upon request

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Reftab is an IT asset management platform built for teams that need better control over hardware, software, and employee-assigned equipment. It helps IT teams replace scattered spreadsheets with asset tracking, check-in/check-out workflows, license management, maintenance scheduling, and location-based inventory visibility.

   Who Is Reftab Best For?

   Reftab is a good fit for IT teams in small to mid-sized organizations that need a straightforward way to track and manage physical and digital assets.

   Why I Picked Reftab

   I picked Reftab because it gives IT teams detailed control over how they organize and track asset records. You can use unlimited custom fields to capture asset-specific details, such as device condition, warranty dates, assigned users, or location data, without relying on a fixed template. I also like that Reftab supports custom status labels, so your team can reflect real asset workflows like “In Repair,” “Available,” or “Awaiting Disposal.” This makes it a good fit for teams that need flexible hardware lifecycle tracking across different asset types and locations.

   Reftab Key Features

   Some other Reftab features help IT teams manage asset movement, licenses, audits, and field updates:

   • Check-in/check-out tracking: Log asset loans to users or locations, set due dates, and send overdue alerts automatically.
   • Software license management: Track license counts, assigned users, renewal dates, and expiration dates across your software inventory.
   • Barcode and QR code scanning: Generate custom asset labels and scan them using Reftab’s mobile app for iOS or Android.
   • Audit logs: Review asset changes, assignments, and status updates to maintain a clear record of inventory activity.

   Reftab Integrations

   Integrations include Microsoft Intune, Jamf Pro, Microsoft 365, Zendesk, Kandji, Jira Cloud, Lansweeper, Okta, Slack, and Workday.

   Pros and Cons

   Pros:

   • Syncs device data from tools like Intune and Jamf
   • Supports barcode scanning through iOS and Android mobile apps
   • Tracks hardware, software, users, and locations in one system

   Cons:

   • Automated discovery depends heavily on connected third-party integrations
   • Advanced setup may require configuring fields, labels, and workflows
   Learn more about Reftab:

   • Check out Reftab on their website
4. 

   4

   Setyl

   Best for IT asset and license management

   • Free demo available
   • From $300/month

   Visit Website

   Customer Rating:4.9/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

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   Setyl is a cloud-based IT management platform that provides comprehensive oversight of your organization's assets, software applications, licenses, users, vendors, and expenditures. It consolidates all these elements into a single, centralized system, offering full visibility and control over your IT infrastructure.

   Why I picked Setyl: You can track the entire lifecycle of each asset—from acquisition to disposal—so you can make informed decisions about maintenance and replacements. I also like its comprehensive software asset register. This feature consolidates all your SaaS subscriptions, software licenses, installed applications, and service contracts into a single, centralized platform. You can record and manage key data such as contracts, pricing structures, renewal dates, assigned users, application owners, and linked hardware devices, giving you a clear and organized overview of your software assets.

   Setyl Standout Features and Integrations:

   Other standout features include employee onboarding and offboarding workflows to streamline the assignment and retrieval of devices and licenses. Additionally, Setyl offers detailed activity logs as well as archiving workflows, allowing you to keep a record of all changes and prepare for security audits. The platform integrates with Google Workspace, Microsoft 365, Atera, CDW, CrowdStrike, JumpCloud, Google Endpoint Management, Okta, NinjaOne, NetSuite, Xero, Zoom, Slack, BambooHR, ADP Workforce Now, Zendesk, Jira Service Management, Workday, and more.

   Pros and Cons

   Pros:

   • Unlimited assets included in price
   • Assistance with setup offered as standard
   • Software and hardware asset management in one

   Cons:

   • No native mobile app
   • Doesn’t offer the complex functionalities that may be needed for large enterprise organizations
   Learn more about Setyl:

   • Check out Setyl on their website
   • Read my in-depth review of Setyl
5. 

   5

   SysAid

   Best for unified ITSM and asset management

   • Free trial + free demo available
   • From $59/user/month (billed annually)

   Visit Website

   Customer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   SysAid offers a unified platform where your IT team can manage hardware and software assets, track their lifecycle, and connect that data directly to help desk and service workflows. This approach is particularly useful if you oversee infrastructure across multiple locations or support a large user base and want asset information readily available during support and service management activities.

   Why I Picked SysAid

   I picked SysAid because it combines IT asset tracking with help desk workflows, so asset data stays linked to support tickets and service requests. This gives your team the context they need when troubleshooting hardware issues or managing software licenses. SysAid’s automated discovery and inventory tools collect hardware and software data across your environment, while integration with the service desk ensures incidents are associated with the correct assets. This unified view makes it easier to identify outdated software, manage license compliance, and respond more effectively to hardware-related issues.

   SysAid Key Features

   In addition to the asset-tracking and service-desk linkage I mentioned above, SysAid offers several other features that enhance IT asset management:

   • CMDB (Configuration Management Database): Lets you map relationships between devices, services, and users, giving a holistic view of how assets are connected across your infrastructure.
   • Remote control: Enables your support agents to securely access and manage computers from a distance, which helps troubleshoot hardware and software issues without needing physical access.
   • Software license tracking: Tracks installed software across devices and monitors license usage and renewals — helping you stay compliant and avoid unnecessary licensing spend.
   • Patch management: Allows deploying software patches to one or many devices based on customized policies, helping you keep systems secure and up to date across your network.

   SysAid Integrations

   Integrations include Microsoft Active Directory, Azure Active Directory, LDAP, SAML, Google Workspace, Microsoft 365, VMware, AWS, and SCCM. An API is also available for custom integrations.

   Pros and Cons

   Pros:

   • Integrated CMDB lets you map dependencies and see relationships between assets and services.
   • Remote control support helps resolve issues on any device without physical access.
   • Tracks hardware and software assets together with service desk data in one platform.

   Cons:

   • Mobile app experience lacks full functionality.
   • No support for geofencing in asset tracking.
   Learn more about SysAid:

   • Check out SysAid on their website
   • Read my in-depth review of SysAid
   • Explore best alternatives to SysAid
6. 

   6

   OfficeSpace

   Best for creating asset inventories

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:3.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   OfficeSpace is a workplace management platform designed to help teams organize and oversee their physical work environments. 

   Why I Picked OfficeSpace: OfficeSpace's asset management features are particularly relevant for IT asset management. The platform allows users to create a digital inventory of assets, including detailed information such as serial numbers, purchase costs, warranty expirations, and depreciation details. This centralized system helps IT teams keep track of equipment like laptops, monitors, and other devices, ensuring that all assets are accounted for and maintained properly. 

   Standout features & integrations:

   Another key feature is the automation of maintenance schedules and work orders. OfficeSpace enables users to set up recurring maintenance tasks and automatically generate work orders when certain conditions are met, such as low inventory levels or upcoming warranty expirations. Integrations include Microsoft Teams, Google Workspace, Slack, Office 365, and Zoom.

   Pros and Cons

   Pros:

   • Manages the entire asset lifecycle
   • Automated maintenance scheduling
   • Detailed inventory management

   Cons:

   • May not cover all types of IT assets
   • No mobile app available
   Learn more about OfficeSpace:

   • Check out OfficeSpace on their website
7. 

   7

   Deel IT

   Best for global asset management

   • Free demo available
   • From $49/user/month

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Deel is a comprehensive platform designed to support global HR, payroll, and IT operations, making it a versatile solution for companies with international teams. Originally built for hiring and compliance across borders, Deel has expanded its offerings by incorporating IT management through the acquisition of Hofy.

   Why I Picked Deel: Deel can handle equipment procurement, deployment, and tracking across 130+ countries. For companies managing global teams, this kind of reach is crucial for maintaining smooth operations without worrying about complex logistics, customs, or compliance issues. Deel also excels in providing real-time visibility over all physical assets like laptops and other hardware, including those owned or leased from third-party vendors, giving businesses control over asset health and inventory on a global scale. 

   Standout features & integrations:

   Additional standout features include robust 24/7 global support, which ensures that employees can resolve technical issues quickly no matter where they are, and the platform’s ability to automate device refresh cycles, saving companies both time and costs. Deel integrates with key tools like Apple Business Manager, Windows Autopilot, Okta, OneLogin, Rippling, and Workday.

   Pros and Cons

   Pros:

   • Can combine HR and IT asset management in one
   • Helps automate asset workflows
   • Supports equipment deployment in over 130 countries

   Cons:

   • May not be ideal for teams with very complex IT asset needs
   • Doesn't offer features beyond device management, like network and server management
   Learn more about Deel IT:

   • Check out Deel IT on their website
   • Read my in-depth review of Deel IT
8. 

   8

   SuperOps

   Best for managed service providers

   • 14-day free trial
   • Pricing upon request

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   SuperOps is a PSA-RMM platform designed for MSPs, offering features such as asset, policy, patch, and client management. It automates time-consuming tasks for MSP companies, such as server checking, updating, and restarting, saving them the time and effort associated with manual work.

   Why I Picked SuperOps: The asset management feature simplifies the process of managing and performing tasks on assets, ensuring they are always patched and equipped with the necessary software. SuperOps also excels in automation capabilities, including user-friendly scripting and ticket automation modules. I also appreciate its intuitive interface, which makes for easier adoption for new technicians.

   Standout features & integrations:

   Standout features include policy, patch, alert, and desktop management, as well as tools for remote access. It also offers a service desk, scheduling, reporting, project management, and contract and client management with the ability to manage invoices and payments. It supports integrations with tools like Splashtop, TeamViewer, Bitdefender, Xero, QuickBooks, Stripe, SentinelOne, Guardz, Hudu, Emsisoft, Microsoft Azure, and Webroot.

   Pros and Cons

   Pros:

   • Easy-to-learn platform
   • RMM and PSA tools in one platform
   • Automates time-consuming tasks

   Cons:

   • Client portal could be improved
   • Limited support for other languages
   Learn more about SuperOps:

   • Check out SuperOps on their website
9. 

   9

   Heimdal

   Best for automated patch management

   • Free trial + free demo available
   • Pricing upon request

   Visit Website

   

   Heimdal caters to the diverse needs of industries like healthcare, education, and government, offering a versatile IT asset management solution. Designed for IT professionals and managed service providers (MSPs), Heimdal emphasizes automated patch management, vulnerability management, and comprehensive endpoint security. By integrating with third-party tools such as ConnectWise and Autotask, it ensures a streamlined workflow and enhanced compliance with industry standards.

   Why I Picked Heimdal

   I picked Heimdal for its distinctive ability to automate patch management, a crucial aspect of IT asset management that directly addresses the challenge of keeping software up-to-date and secure. Heimdal's platform automates patch deployment across a wide range of third-party applications, ensuring rapid delivery and compliance. Additionally, its integration capabilities with tools like ConnectWise and Autotask support a seamless IT management experience, making it a practical choice for organizations looking to enhance their IT operations and security posture.

   Heimdal Key Features

   In addition to its robust patch management capabilities, I also found that Heimdal offers several other valuable features:

   • Threat Hunting: Provides proactive tools for detecting and responding to potential threats before they escalate.
   • Unified Endpoint Management: Streamlines the management of all endpoints within an organization, enhancing operational efficiency.
   • Privileged Access Management: Secures sensitive accounts and sessions, reducing the risk of unauthorized access.
   • Extended Detection & Response (XDR): Integrates various security measures to deliver comprehensive protection against cyber threats.

   Heimdal Integrations

   Native integrations are not currently listed by Heimdal; however, the platform supports API-based custom integrations.

   Pros and Cons

   Pros:

   • Detailed asset and license visibility
   • Strong vulnerability and threat detection
   • Automates patching across endpoints

   Cons:

   • Interface requires onboarding time
   • No native integrations available
   Learn more about Heimdal:

   • Check out Heimdal on their website
10. 

    10

    Limble

    Best for preventive IT maintenance automation

    • Free demo available
    • Pricing upon request

    Visit Website

    Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

    

    Limble is a cloud-based computerized maintenance management system (CMMS) and asset management platform designed to streamline maintenance and asset tracking operations. It offers a user-friendly interface and mobile accessibility, making it an excellent tool for managing assets efficiently and reducing downtime. 

    Why I Picked Limble: IT teams often need to manage and maintain a wide range of physical assets, including servers, network devices, laptops, and peripherals. Limble's work order management system allows for efficient scheduling and prioritization of maintenance tasks, ensuring that all IT assets are properly maintained. Additionally, its asset management features provide detailed information on equipment lifecycle, helping IT teams make informed decisions about asset utilization and replacement.

    Standout features & integrations:

    Some standout features of Limble include its intuitive dashboard, customizable reporting, preventive maintenance scheduling, barcode scanning, vendor management, and inventory control. Available integrations include Zapier, QuickBooks, Salesforce, Microsoft Teams, Slack, Jira, ServiceNow, and Google Workspace.

    Pros and Cons

    Pros:

    • Automated preventative maintenance scheduling
    • Mobile-friendly for on-the-go access
    • Customizable dashboards

    Cons:

    • Automated reporting could be more robust
    • Limited offline functionality
    Learn more about Limble:

    • Check out Limble on their website