Uma boa alternativa ao Lansweeper oferece ferramentas fiáveis de descoberta de ativos de TI, gestão de inventário e operações, adaptadas ao seu ambiente e aos seus fluxos de trabalho. Se está à procura de alternativas ao Lansweeper, é provável que procure soluções capazes de gerir inventários de ativos complexos, apoiar a conformidade e integrar-se com a sua stack de gestão de TI existente — sem acrescentar despesas gerais ou riscos desnecessários.
Esta lista ajudá-lo-á a comparar as principais alternativas ao Lansweeper para 2026, para que possa encontrar a plataforma certa para gerir os seus ativos de TI, automatizar tarefas rotineiras e manter a sua infraestrutura segura e organizada.
O que é o Lansweeper?
O Lansweeper é uma plataforma de gestão de ativos de TI que deteta, inventaria e monitoriza automaticamente hardware e software na sua rede. Ajuda as equipas de TI a manter a visibilidade sobre os ativos, monitorizar alterações e apoiar os esforços de conformidade. O Lansweeper também oferece integrações com outras ferramentas de operações de TI, facilitando a centralização dos dados dos ativos e das tarefas de gestão. Esta plataforma é amplamente utilizada por organizações que necessitam de informações precisas e atualizadas sobre os ativos para gerir a sua infraestrutura de TI com segurança e eficiência operacional.
Tabela de comparação das alternativas ao Lansweeper
Esta tabela de comparação resume os detalhes de preços das minhas principais escolhas de alternativas ao Lansweeper:
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for rapid service desk deployment | 14-day free trial | From $19/user/month (billed annually) | Website | |
| 2 | Best for hybrid infrastructure mapping | Free trial + free demo available | Pricing upon request | Website | |
| 3 | Best for network device monitoring | 30-day free trial + free demo available | From $7/node/month | Website | |
| 4 | Best for integrated IT operations suites | 30-day free trial + free demo available | From $104/month | Website | |
| 5 | Best for automated software deployment | 14-day free trial + free demo available | From $12/device/year (billed annually) | Website | |
| 6 | Best for open-source asset tracking | Free plan + free demo available | From $39.99/month (Hosted version) | Website | |
| 7 | Best for SaaS application discovery | Free demo available | Pricing upon request | Website | |
| 8 | Best for unified endpoint management | Free trial available | Pricing upon request | Website | |
| 9 | Best for customizable workflow automation | Free demo available | From $89/agent/month | Website | |
| 10 | Best for intuitive self-service portals | 30-day free trial available | From $17/agent/month (billed annually) | Website |
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Expert reviewers:
- Paulo Gardini MiguelTech Director
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Gabriel RosasTech Lead & Software Architect
Christhian GruhnTech Lead & Platform Architect
Avaliações das alternativas ao Lansweeper
Seguem-se os meus resumos detalhados das melhores alternativas ao Lansweeper que entraram na minha lista. As minhas avaliações apresentam uma análise detalhada das funcionalidades, integrações e melhores casos de utilização de cada plataforma, para o ajudar a encontrar a melhor opção para o seu ambiente de TI.
Best for rapid service desk deployment- 14-day free trial
- From $19/user/month (billed annually)
Visit WebsiteCustomer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.Freshservice is designed for IT teams that need to deploy a service desk quickly without heavy setup or customization. It stands out from Lansweeper by providing a user-friendly way to combine IT asset management with built-in incident, problem, and change management features. This platform is a strong fit for organizations that want a unified solution for tracking assets and managing IT service requests in one place.
Why Freshservice Is a Good Lansweeper Alternative
Freshservice stands out for teams that need to get a service desk up and running with minimal delay. I picked it as a Lansweeper alternative because it combines asset management with incident and change management in a single platform. The built-in service catalog and workflow automation features help IT professionals handle requests and changes without juggling multiple tools. This makes Freshservice especially useful for organizations that want to gain asset visibility by centralizing both asset tracking and IT support operations.
Freshservice Key Features
Some other features in Freshservice that are useful for IT asset management and operations include:
- Discovery Agent: Automatically scans your network to identify and inventory connected devices and software with maximum ease of use.
- Contract Management: Tracks vendor contracts, renewal dates, and compliance requirements within the platform.
- CMDB (Configuration Management Database): Maps relationships between assets, services, and users for better impact analysis.
- Mobile App: Allows IT staff to manage tickets, assets, and approvals from anywhere using iOS or Android devices.
Freshservice Integrations
Integrations include Jira, Slack, Microsoft Teams, Zoom, Salesforce, AWS, and Okta. Freshservice also offers an open API for custom integrations.
Pros and Cons
Pros:
- Automated asset discovery for cloud and on-premises
- Offers multi-department service provider portals
- Includes full ITIL process adherence
Cons:
- Restrictive customization of asset fields
- Heavy system resource requirements
Learn more about Freshservice:
Best for hybrid infrastructure mapping- Free trial + free demo available
- Pricing upon request
Visit WebsiteCustomer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.Mapping complex hybrid environments is where Device42 excels, making it a strong fit for IT teams managing both on-premises and cloud infrastructure. The platform is designed for organizations that need deep visibility into physical, virtual, and cloud assets, as well as their interdependencies. Unlike Lansweeper, Device42 specializes in automated discovery and relationship mapping across diverse environments, helping you keep pace with dynamic infrastructure changes.
Why Device42 Is a Good Lansweeper Alternative
If you need to map assets across both on-premises and cloud environments, Device42 is built for that complexity. I picked Device42 because it automatically discovers and visualizes hybrid infrastructure, including servers, network devices, and cloud resources. The platform’s relationship mapping shows how assets connect and depend on each other, which is essential for troubleshooting and planning. For IT teams managing dynamic, mixed environments, Device42 offers visibility that goes beyond what Lansweeper provides.
Device42 Key Features
Some other features in Device42 that are valuable for IT asset management and operations include:
- Software License Management: Tracks software installations and license usage across your environment.
- Password Management: Stores and manages credentials for devices and applications securely.
- Data Center Visualization: Provides rack and floor plan views for physical infrastructure layout.
- Change Tracking: Logs configuration changes and asset updates for audit and compliance purposes.
Device42 Integrations
Integrations include ServiceNow, AWS, Cisco, SolarWinds, Splunk, Ansible, Puppet, and more.
Pros and Cons
Pros:
- Supports rack and floor plan management
- Offers infrastructure relationship mapping
- Features automated hybrid infrastructure discovery
Cons:
- Outdated user interface design
- Limited integrations with ITSM and monitoring tools
Learn more about Device42:
Best for network device monitoring- 30-day free trial + free demo available
- From $7/node/month
Visit WebsiteCustomer Rating:4.3/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.For IT teams focused on monitoring network devices at scale, SolarWinds offers specialized tools that go beyond basic asset tracking. The platform is well-suited for organizations that need real-time visibility into switches, routers, firewalls, and other network hardware. Unlike Lansweeper, SolarWinds provides advanced network performance monitoring and alerting, helping you quickly identify and resolve connectivity issues.
Why SolarWinds Is a Good Lansweeper Alternative
When network device monitoring is your top priority, SolarWinds offers capabilities that set it apart from Lansweeper. I picked SolarWinds because it provides deep visibility into network hardware, with features like real-time device status, bandwidth usage tracking, and automated alerting for outages or performance issues. The platform’s network topology mapping helps you visualize device relationships and pinpoint trouble spots quickly. For IT teams managing complex networks, SolarWinds delivers monitoring depth that goes beyond standard asset inventory.
SolarWinds Key Features
Some other features in SolarWinds that are valuable for IT asset management and operations include:
- Configuration Management: Automates device configuration backups and change tracking across network hardware.
- IP Address Management: Centralizes tracking and allocation of IP addresses within your network.
- NetFlow Traffic Analysis: Monitors and analyzes network traffic patterns for bandwidth and security insights.
- Patch Management: Schedules and deploys software updates to servers and workstations.
SolarWinds Integrations
Integrations include Cisco, Amazon Web Services (AWS), Microsoft Teams, Slack, PagerDuty, and more.
Pros and Cons
Pros:
- Includes multi-vendor SNMP device support
- Offers cross-stack data correlation dashboards
- Features hop-by-hop NetPath analysis
Cons:
- Limited reporting features
- Complex pricing and licensing structure
Best for integrated IT operations suites- 30-day free trial + free demo available
- From $104/month
If you’re looking for an IT asset management and operations tool that brings multiple IT functions together, ManageEngine is worth considering. The platform is designed for IT teams that want unified control over assets, service desks, endpoint management, and network monitoring from a single suite. Unlike Lansweeper, ManageEngine stands out for its integrated approach, letting you manage everything from user requests to device compliance in one place.
Why ManageEngine Is a Good Lansweeper Alternative
For IT teams that want a single platform to handle multiple IT operations, ManageEngine offers a level of integration that Lansweeper doesn’t match. I picked ManageEngine because it combines asset management, service desk, endpoint management, and network monitoring in one suite, reducing the need to juggle separate tools. The platform’s unified dashboard lets you track assets, manage incidents, and enforce compliance policies without switching contexts. If you’re looking for a solution that centralizes IT operations and asset oversight, ManageEngine brings these capabilities together in a way that’s hard to find elsewhere.
ManageEngine Key Features
Some other features in ManageEngine that are useful for IT asset management and operations include:
- Software License Management: Tracks software usage and helps ensure compliance with licensing agreements.
- Remote Control Tools: Allows IT staff to access and troubleshoot endpoints directly from the platform.
- Automated Patch Deployment: Schedules and applies security patches across devices to reduce vulnerabilities.
- Customizable Reporting: Generates detailed reports on assets, compliance, and IT operations for audits and analysis.
ManageEngine Integrations
Integrations include Microsoft Active Directory, Jira, Slack, AWS, Google Workspace, and more.
Pros and Cons
Pros:
- Offers flexible hybrid deployment options
- Features automated multi-OS patch management
- Includes an integrated 90-product IT suite
Cons:
- Support response times vary by product lines
- Some modules require separate licensing
Learn more about ManageEngine:
5Best for automated software deploymentPDQ
- 14-day free trial + free demo available
- From $12/device/year (billed annually)
If you need to automate software deployment across Windows environments, PDQ is purpose-built for that task. It’s a strong fit for IT teams in education, healthcare, and mid-sized businesses that want to push updates and patches without manual intervention. Unlike Lansweeper, PDQ specializes in rapid, unattended deployments and detailed package management, helping you keep endpoints up to date with less hands-on effort.
Why PDQ Is a Good Lansweeper Alternative
For IT teams focused on automating software deployment, PDQ offers a level of control and speed that sets it apart from Lansweeper. I picked PDQ because it lets you schedule, deploy, and update software packages across all Windows endpoints with minimal manual input. The tool’s pre-built package library and customizable deployment schedules help you keep systems patched and compliant. If your main challenge is managing software rollouts at scale, PDQ’s automation features make it a strong alternative.
PDQ Key Features
Some other features in PDQ that are useful for IT asset management and operations include:
- Inventory Scanning: Collects detailed hardware and software information from all Windows devices on your network.
- Custom Scripting Support: Allows you to run PowerShell, VBScript, or batch scripts as part of deployment or inventory tasks.
- Role-Based Access Control: Lets you assign permissions and roles to different team members for secure management.
- Remote Wake and Reboot: Enables you to wake up or reboot machines remotely without user intervention.
PDQ Integrations
Integrations include Entra ID and Freshworks.
Pros and Cons
Pros:
- Offers automated third-party software patching
- Includes an extensive pre-built package library
- Features agentless Windows workstation inventory
Cons:
- No native mobile workforce support
- Requires active directory dependency
Learn more about PDQ:
Best for open-source asset tracking- Free plan + free demo available
- From $39.99/month (Hosted version)
If you’re looking for an open-source approach to asset tracking, Snipe-IT gives you full control over your IT inventory. It’s a strong choice for IT teams in education, nonprofits, and small to mid-sized businesses that want to self-host and customize their asset management. Unlike Lansweeper, Snipe-IT stands out for its transparency, flexibility, and community-driven development model.
Why Snipe-IT Is a Good Lansweeper Alternative
For IT teams that want open-source flexibility, Snipe-IT offers a level of transparency and customization that’s hard to match. I picked Snipe-IT because it lets you self-host your asset management system and tailor it to your organization’s needs. The tool supports detailed asset tracking, user assignment, and audit logs, all within a web-based interface. If you need a solution you can adapt and control, Snipe-IT is a strong alternative to Lansweeper.
Snipe-IT Key Features
Some other features in Snipe-IT that are useful for IT asset management and operations include:
- Barcode Generation and Scanning: Lets you create and scan barcodes for quick asset identification and updates.
- Email Notifications: Sends automated alerts for asset check-ins, checkouts, and expiring warranties.
- Custom Fields: Allows you to add organization-specific data fields to asset records.
- API Access: Provides a REST API for integrating asset data with other systems or automating workflows.
Snipe-IT Integrations
Snipe-IT offers an API for custom integrations.
Pros and Cons
Pros:
- Offers unlimited asset and user tracking
- Features built-in QR code label generator
- Includes open-source REST API access
Cons:
- Complex manual self-hosting setup
- Doesn’t support automated device inventory
Learn more about Snipe-IT:
For IT teams struggling to get visibility into their SaaS environment, Zluri offers a focused approach to SaaS application discovery and management. It’s especially useful for organizations that need to identify, monitor, and control cloud-based software usage across departments. Unlike Lansweeper, Zluri zeroes in on SaaS spend, access, and compliance, helping you reduce shadow IT and optimize your software stack.
Why Zluri Is a Good Lansweeper Alternative
When your main concern is discovering and managing SaaS applications, Zluri offers a level of visibility that Lansweeper doesn’t match. I picked Zluri because it automatically detects all SaaS tools in use across your organization, even those not formally approved by IT. The platform also provides detailed usage analytics and spend tracking, so you can identify redundant subscriptions and control costs. This focus on SaaS discovery and optimization makes Zluri a strong choice for businesses prioritizing cloud software governance.
Zluri Key Features
Some other features in Zluri that are valuable for IT asset management and operations include:
- Automated User Provisioning and Deprovisioning: Manages user access to SaaS applications throughout the employee lifecycle.
- Vendor Management Dashboard: Centralizes contract details, renewal dates, and vendor contacts for all SaaS providers.
- Security and Compliance Monitoring: Flags risky applications and tracks compliance with internal and external policies.
- Custom Workflow Automation: Lets you build automated processes for onboarding, offboarding, and app approval requests.
Zluri Integrations
Integrations include Google Workspace, Slack, Microsoft 365, Okta, Jira, Salesforce, and more.
Pros and Cons
Pros:
- Includes granular application usage insights
- Automated user onboarding and offboarding
- Features automated SaaS renewal alerts
Cons:
- Inability to label workflow steps
- Occasional application misidentification errors
Learn more about Zluri:
Best for unified endpoint management- Free trial available
- Pricing upon request
Visit WebsiteCustomer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.NinjaOne brings together endpoint management, real-time monitoring, and automation in a single cloud-based platform. It’s a strong fit for IT teams that need to manage diverse device fleets across multiple locations without juggling separate tools. Unlike Lansweeper, NinjaOne emphasizes unified visibility and control over Windows, macOS, and Linux endpoints from one dashboard.
Why NinjaOne Is a Good Lansweeper Alternative
For IT teams that want full visibility and a single platform to manage all endpoints, NinjaOne offers unified endpoint management that goes beyond what Lansweeper provides. I picked it because you can monitor, patch, and remotely control Windows, macOS, and Linux devices from one dashboard. The platform also lets you automate software deployment and run scripts across your entire device fleet. This approach helps centralize IT operations and reduces the need for multiple point solutions.
NinjaOne Key Features
Some other features in NinjaOne that are valuable for IT asset management and operations include:
- Automated Device Discovery: Uses RMM capabilities to scan networks and inventory all connected devices.
- Backup Management: Schedules and manages backups for endpoints directly from the platform.
- Ticketing System Integration: Connects with help desk tools to manage incident response.
- Custom Alerting: Lets you set up notifications for specific device or network events.
NinjaOne Integrations
Integrations include Microsoft 365, ConnectWise, Slack, ServiceNow, Jira, Zendesk, PagerDuty, and more.
Pros and Cons
Pros:
- Offers real-time endpoint health visibility
- Includes one-click remote access tools
- Centralizes multi-platform patch management
Cons:
- Annual billing requirement
- Limited custom reporting flexibility
Learn more about NinjaOne:
Best for customizable workflow automation- Free demo available
- From $89/agent/month
Visit WebsiteCustomer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.SysAid gives IT departments a platform built for deep workflow customization and automation. It’s a strong choice for organizations that want to tailor service desk processes, automate repetitive tasks, and adapt to unique operational needs. Unlike Lansweeper, SysAid lets you design and automate complex workflows across asset management, ticketing, and IT operations from a single interface.
Why SysAid Is a Good Lansweeper Alternative
SysAid stands out for IT teams that need to build and automate workflows tailored to their unique processes. I picked it as a Lansweeper alternative because its workflow designer lets you automate ticket routing, approvals, and escalations based on custom rules. The platform also supports automated asset lifecycle management, so you can trigger actions as assets move through different stages. This level of customization is especially valuable for organizations with complex or evolving IT operations.
SysAid Key Features
Some other features in SysAid that are useful for IT asset management and operations include:
- Remote Control Tools: Enable IT staff to access and troubleshoot user devices directly from the platform.
- Self-Service Portal: Lets end users submit tickets, track requests, and access knowledge base articles.
- Patch Management: Schedules and deploys software updates across managed devices.
- Reporting and Analytics: Provides customizable dashboards and reports for tracking network discovery results and asset status.
SysAid Integrations
Integrations include Microsoft Teams, Slack, Jira, Salesforce, Dropbox, and more. SysAid also offers an API for custom integrations.
Pros and Cons
Pros:
- Offers guided AI suggestion prompts
- Features native automated dependency mapping
- Includes automated application discovery tools
Cons:
- Slow performance with large datasets
- Limited out-of-the-box integrations
10Best for intuitive self-service portalsInvGate
- 30-day free trial available
- From $17/agent/month (billed annually)
Visit WebsiteCustomer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.InvGate manages service desks and IT assets through ticketing, tracking, and automation tools for IT teams. InvGate Service Desk stands out for organizations that want to empower users with a modern, intuitive self-service portal. It’s designed for IT teams that need to manage ticketing, automate workflows, and make knowledge resources easily accessible. Unlike Lansweeper, InvGate puts a strong emphasis on user experience and self-resolution, helping reduce ticket volume and improve satisfaction.
Why InvGate Is a Good Lansweeper Alternative
If you’re looking for an IT service management tool that prioritizes user empowerment, InvGate’s self-service portal is a strong alternative to Lansweeper. I picked InvGate because it lets you build customizable knowledge bases and service catalogs that help users resolve issues on their own. The platform also supports automated ticket routing and approval workflows, which can reduce manual intervention for IT teams. This focus on self-service and automation makes InvGate especially useful for organizations aiming to lower ticket volume and improve user satisfaction.
InvGate Key Features
Some other features in InvGate that are valuable for IT asset management and operations include:
- Asset Inventory Management: Tracks hardware and software assets across your organization in real time.
- Change Management Module: Provides structured workflows for managing IT changes and approvals.
- SLA Management: Lets you define, monitor, and enforce service level agreements for support requests.
- Reporting and Analytics: Offers customizable dashboards and reports to track service desk performance and trends.
InvGate Integrations
Integrations include Microsoft Teams, Jira, Google Workspace, Okta, and more.
Pros and Cons
Pros:
- Offers quick deployment timelines
- Includes unified ITSM and ITAM capabilities
- Features a no-code visual workflow builder
Cons:
- Basic asset discovery features
- Limited native third-party integrations
Learn more about InvGate:
Outras alternativas ao Lansweeper
Eis algumas opções adicionais de alternativas ao Lansweeper que não entraram na minha lista, mas que vale a pena conhecer:
- 11ServiceNowBest for enterprise workflow integration
- 12AteraBest for all-in-one remote monitoring
- 13CerteroBest for advanced software license management
Related Reviews
How I Evaluate Lansweeper Alternatives
I evaluate two layers: core requirements like agentless network discovery and license tracking, and differentiators—pricing model, MSP support, and integrations—that matter for specific teams.
Core Functionality (Table Stakes For This List)
When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 65% to be considered for inclusion.
- Network Discovery: I check whether a tool can automatically find devices across VLANs, cloud instances, and remote networks—not just scan a single flat subnet.
- Hardware & Software Inventory: Each tool should maintain a living inventory of specs, installed apps, and OS versions that refreshes without manual re-scans.
- Agentless & Agent-Based Scanning: I look for flexible scanning options so you can cover domain-joined machines agentlessly while reaching off-network laptops via agents.
- License & Compliance Tracking: The tool should reconcile installed software against purchased entitlements, flagging gaps before an audit catches them.
- Vulnerability & Patch Insights: I evaluate whether the platform surfaces missing patches, EOL assets, and known CVEs tied directly to discovered inventory.
- Reporting & Integrations: Dashboards and reports matter, but I also check for native connectors to ITSM tools like ServiceNow, Jira, or Freshservice.
Once I have a list of tools that meet this criteria, I consider what sets each platform apart.
Differentiating Factors (What Sets Vendors Apart)
Here's how I compare and contrast different vendors:
Standout Features
Built-in CMDB functionality is a big differentiator. Tools that map asset dependencies help you understand blast radius before making infrastructure changes. I also evaluate automated workflows that trigger ticket creation or alerts when an asset hits end-of-life status. Warranty and lifecycle tracking matters here too, since automatic warranty lookups save hours of manual vendor portal checks during refresh planning. For teams dealing with shadow IT sprawl, SaaS discovery is increasingly relevant.
Beyond Features
Pricing transparency is a major reason teams start looking for Lansweeper alternatives, so I evaluate whether vendors charge per asset, per node, or via flat tiers—and how costs shift as your environment grows. Deployment flexibility matters too, especially if your security policies require on-premise hosting or your MSP needs multi-tenant support. I also check for SOC 2 and ISO 27001 certifications alongside RBAC and SSO, since regulated industries need those before procurement will even sign off.
Critérios de seleção das alternativas ao Lansweeper
Ao selecionar as melhores alternativas ao Lansweeper para incluir nesta lista, considerei as necessidades e os desafios comuns dos compradores relacionados com produtos de gestão de ativos de TI e ferramentas de operações, como a gestão de ambientes de TI híbridos complexos e a automatização da descoberta de ativos. Também utilizei o seguinte modelo para manter a minha avaliação estruturada e justa:
Funcionalidade principal (25% da pontuação total)
Para ser considerada para inclusão nesta lista, cada solução tinha de responder aos seguintes casos de utilização comuns:
- Detetar e inventariar ativos de TI
- Monitorizar o hardware e o inventário de software
- Monitorizar o estado e a integridade dos dispositivos
- Gerar relatórios de conformidade e auditoria
- Gerir atribuições e propriedade dos ativos
Funcionalidades adicionais diferenciadoras (25% da pontuação total)
Para reduzir ainda mais o número de opções, procurei também um conjunto único de funcionalidades, como:
- Gestão automatizada de patches
- Ferramentas integradas de resolução remota de problemas
- Rastreio avançado de licenças de software
- Automatização personalizável de fluxos de trabalho
- Monitorização integrada da rede
Usabilidade (10% da pontuação total)
Para ter uma ideia da usabilidade de cada sistema, considerei os seguintes aspetos:
- Estrutura do painel clara e intuitiva
- Navegação lógica entre módulos
- Número mínimo de cliques para concluir tarefas comuns
- Desempenho responsivo da interface
- Acessibilidade para diferentes funções de utilizador
Integração inicial (10% da pontuação total)
Para avaliar a experiência de integração inicial de cada plataforma, considerei os seguintes aspetos:
- Disponibilidade de guias de configuração passo a passo
- Acesso a vídeos de formação e documentação
- Curva de aprendizagem mais curta
- Modelos pré-configurados para importação de ativos
- Chat em direto ou seminários online de integração
Suporte ao cliente (10% da pontuação total)
Para avaliar os serviços de suporte ao cliente de cada fornecedor de software, considerei os seguintes aspetos:
- Disponibilidade de suporte 24 horas por dia, 7 dias por semana
- Disponibilização de vários canais de suporte
- Acesso a uma base de conhecimento pesquisável
- Rapidez das respostas do suporte
- Qualidade da resolução técnica de problemas
Relação qualidade-preço (10% da pontuação total)
Para avaliar a relação qualidade-preço de cada plataforma, considerei os seguintes aspetos:
- Preços transparentes e previsíveis
- Planos flexíveis para empresas de diferentes dimensões
- Funcionalidades incluídas no preço base
- Custo dos complementos ou módulos adicionais
- Disponibilidade de avaliação gratuita ou demonstração
Avaliações dos clientes (10% da pontuação total)
Para ter uma ideia da satisfação geral dos clientes, considerei os seguintes aspetos ao ler as avaliações dos clientes:
- Consistência do feedback positivo
- Frequência dos problemas técnicos comunicados
- Qualidade da comunicação do fornecedor
- Exemplos reais de casos de utilização
- Tendências no sentimento das avaliações recentes
Por que motivo procurar uma alternativa ao Lansweeper?
Embora o Lansweeper seja uma boa escolha enquanto ferramenta de gestão de ativos e operações de TI, há vários motivos pelos quais alguns utilizadores procuram soluções alternativas. Pode estar à procura de uma alternativa ao Lansweeper porque…
- Precisa de uma integração mais profunda com sistemas de suporte técnico ou de gestão de pedidos
- Pretende ferramentas integradas de resolução remota de problemas e gestão de dispositivos terminais
- Necessita de funcionalidades mais avançadas de gestão de licenças de software
- Precisa de suporte para ambientes híbridos complexos ou com várias nuvens
- Pretende opções de preços mais flexíveis ou de licenciamento modular
Se alguma destas situações lhe parece familiar, veio ao sítio certo. A minha lista inclui várias opções de software de gestão de ativos mais adequadas para equipas que enfrentam estes desafios com o Lansweeper e procuram soluções alternativas.
Principais funcionalidades do Lansweeper
Eis algumas das principais funcionalidades do Lansweeper, para o ajudar a estabelecer um contraste e a comparar o que as soluções alternativas oferecem:
- Deteção automatizada de redes e dispositivos
- Gestão centralizada do inventário de ativos de TI
- Rastreio do ciclo de vida de hardware e software
- Relatórios e vistas do painel personalizáveis
- Ferramentas de avaliação de vulnerabilidades e riscos
- Integração com o Active Directory e o SCCM
- Monitorização da conformidade das licenças de software
- Rasto de auditoria e rastreio do histórico de alterações
- Controlos de acesso baseados em funções para a gestão de utilizadores




















