Ivanti Review: Pros, Cons, Features, and Pricing

Q: How does Ivanti handle data security and compliance?

Ivanti provides robust data encryption and compliance reporting features to ensure your organization meets industry standards. It helps you manage and protect sensitive data, preventing unauthorized access. It also offers reporting and compliance tools that assist organizations in meeting regulatory requirements and simplifying audits.

Q: Is Ivanti suitable for remote work environments?

Yes, Ivanti supports remote work through features that include secure remote access and device management. It allows your IT team to efficiently monitor and manage endpoints, including Android devices, regardless of location.

Q: Can Ivanti scale with my growing business?

Ivanti is designed to scale with your organization, offering flexible plans that accommodate growth. Its features support both small teams and large enterprises, ensuring consistent security as your needs evolve. You can adjust your plan as your business expands.

Q: What kind of support does Ivanti offer for troubleshooting?

Ivanti provides multiple support channels, including phone, email, and an online knowledge base, in addition to professional guidance and training resources. While response times can vary depending on the product and support plan, customers generally receive knowledgeable assistance for troubleshooting and resolving technical issues.

Q: How often does Ivanti release updates?

Ivanti regularly releases updates to enhance security features and address vulnerabilities, keeping systems protected against the latest threats. Your team can schedule updates to minimize disruption to your work environment.

Q: Does Ivanti offer training for new users?

Ivanti offers a range of training resources, including tutorials, webinars, instructor-led classes, and documentation. These resources help your team quickly become proficient in using the software and fully leverage Ivanti's capabilities.

Q: How customizable is Ivanti for my organization's needs?

Ivanti offers customizable settings and policies, allowing your team to tailor its features to match specific operational and security requirements. You can adjust permissions, access controls, and other settings to align with your organizational needs.

Q: How does Ivanti integrate with existing IT infrastructure?

Ivanti is designed to integrate with your existing IT infrastructure, supporting various platforms and technologies. This compatibility ensures you can implement Ivanti without significant disruptions to your current systems and maintain continuity.

Ivanti is an endpoint protection software for IT teams managing mixed device environments across on-premises, remote, and cloud infrastructure. It's worth considering if your team needs patch management, device visibility, and threat response in a single platform rather than connecting separate tools. I'd lean toward Ivanti over something like CrowdStrike if endpoint management—not just detection—is the priority. Ivanti combines vulnerability management and remediation workflows where CrowdStrike focuses more narrowly on threat detection and response.

Ivanti Evaluation Summary

Ivanti secures and manages endpoints with threat protection and automation.

Pricing

Pricing upon request
Free demo available

Why Trust Our Software Reviews

Ivanti Overview

In my opinion, Ivanti offers a solid endpoint security solution with strong core features and great value for money. It excels in integration and user management, making it a good fit for large organizations with complex IT environments. Although the onboarding process could be smoother, once the software is set up, its ease of use and customer support stand out. Compared to other options, Ivanti provides a balanced mix of features and affordability and is suitable for industries such as healthcare and finance, which require a high level of security. If you're looking for a reliable security partner, Ivanti should be on your shortlist.

pros

Ivanti offers strong endpoint protection against threats.
It provides user-friendly management for IT operations.
Ivanti's support team is knowledgeable and helpful.

cons

The onboarding process can be a bit complex.
Some find the user interface less intuitive than that of competitors.
Occasional updates may disrupt your workflow.

Is Ivanti Right For Your Needs?

Who Would be a Good Fit for Ivanti?

Ivanti is a great choice for IT departments in industries such as healthcare and finance, where cybersecurity is crucial. Its strong endpoint protection and user-friendly management make it ideal for teams requiring both reliable security and ease of use. If your work involves handling sensitive data and you need an experienced support team, Ivanti can meet your needs.

Healthcare IT

Ivanti offers secure endpoint management, patching, and compliance tools to help protect patient data while supporting regulatory needs.
Finance Departments

Ivanti provides robust security features that protect financial transactions and support regulatory compliance for sensitive information.
Large Enterprises

Ivanti manages complex IT environments with ease, offering scalable security solutions to support enterprise operations.
Education Institutions

Ivanti keeps data, mobile devices, and student and faculty data safe, supporting secure online learning environments.
Retail Businesses

Ivanti secures point-of-sale systems and customer data, safeguarding transactions and protecting against cyber threats.
Government Agencies

Ivanti's IT and security tools ensure compliance with governmental data protection standards for government and public sector organizations.

Who Would be a Bad Fit for Ivanti?

Ivanti might not suit small startups or businesses with limited IT resources, as its setup and learning curve can be complex. Without dedicated personnel, smaller teams may find the onboarding process challenging, and its robust feature set could feel overwhelming compared to a straightforward, plus-and-play solution.

Small Startups

Ivanti's complex setup and configuration may not be suitable for teams that do not have dedicated IT support.
Freelancers

Ivanti's extensive security and management capabilities exceed what a solo practitioner typically needs.
Non-Technical Teams

Ivanti's powerful management tools might be too intricate to operate and configure for teams without IT expertise.
Artisan Shops

Ivanti's advanced security and endpoint management may not justify the cost for small craft businesses.
Small Nonprofits

Ivanti's extensive features might exceed the needs of organizations with limited budgets and tech requirements.
Local Cafes

Ivanti's comprehensive security might be overkill for small local businesses focused on point-of-sale simplicity and customer service.

Our Review Methodology

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Threat Detection: Ivanti scans your devices for potential threats, keeping your data safe from malware and viruses. It provides real-time alerts, ensuring your team can act fast, and integrates with threat intelligence and security tools.

Patch Management: This feature automates updates, reducing vulnerabilities by keeping your software current. You can schedule patches to minimize disruptions to your work.

Device Control: Ivanti lets you manage device access to prevent unauthorized use. You can set permissions based on roles, enhancing your security posture.

Application Control: This restricts unapproved software, ensuring only safe applications run on your network and that all applications meet your security standards.

Data Protection: Ivanti encrypts your sensitive information, safeguarding it from breaches so that even if data is compromised, it remains unreadable.

Compliance Reporting: Ivanti generates detailed reports to help you meet industry regulations. This feature simplifies audits by providing clear compliance documentation.

screenshot - Ivanti Review: Pros, Cons, Features, and Pricing — Ivanti detects threats in real time, alerting teams via security tools.

Standout Features

Advanced Patch Management: Ivanti automates OS and third-party patching to reduce security risk and downtime. It's designed to help organizations improve security posture, reduce risk, and automate vulnerability remediation across complex environments.

Unified Endpoint Management (UEM): Ivanti delivers full lifecycle management by providing centralized control over devices, applications, and security policies.

Ease of Use

Ivanti is fairly user-friendly. Once configured, you'll find its intuitive interface easy to navigate, with clear dashboards. The user management tools are straightforward, allowing your team to efficiently assign roles and permissions. If your team values a balance between features and ease, Ivanti delivers.

Onboarding

Ivanti's onboarding process can be a bit challenging, especially for teams with limited IT resources, but Ivanti provides detailed guides and responsive support to help you get started. Resources such as tutorials and documentation aim to ease the transition. While it might take some time for the software to reach full functionality, once it's set up, your team will appreciate the comprehensive security features Ivanti offers.

Customer Support

Ivanti's service desk has mixed reviews for being responsive and helpful, providing quick solutions for more straightforward issues. Users appreciate the various service delivery channels available, including email and phone, and the knowledgeable support engineers who help businesses navigate any challenges they may have with Ivanti. Some users note that more proactive outreach would be beneficial.

Integrations

Ivanti integrates with Citrix XenApp, Microsoft App-V, Microsoft RemoteApp, VMware ThinApp, LANDesk, Microsoft Profile Containers, Microsoft Remote Assistance, Microsoft System Center, Ivanti Automation, and Ivanti Identity Director.

Ivanti also offers APIs and connects with third-party integration tools for extended functionality.

Value for Money

Ivanti pricing offers good value, balancing robust security features with cost-effective plans. End users find that its feature set justifies the expenditure, especially in industries that need reliable security. Ivanti offers multiple solution packages for each product line, starting with core management features and progressively adding advanced automation, security, and enterprise‑grade capabilities in higher tiers. A free trial is available for some Ivanti products, allowing teams to evaluate them before committing.

Ivanti Unified Endpoint Management: Reach out to Ivanti for more information; manages, secures, and monitors all endpoints.
Ivanti ITSM: Reach out to Ivanti for more information; streamlines IT service delivery.
Ivanti Neurons: Reach out to Ivanti for more information; provides AI-powered insights, automation, and IT management.

Ivanti Specs

2-Factor Authentication
Access Management
Anti-Virus
API
Audit Trail
Bug Tracking
Calendar Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Firewall
Google Apps Integration
Inventory Tracking
Malware Protection
Multi-User
Network Device Performance Monitoring
Network Traffic Monitoring
Network Visualization
Notifications
Project Management
Remote Access
Risk Assessment
SAP Integration
Scheduling
Software Integration
Third-Party Plugins/Add-Ons
Ticket Management

Ivanti FAQs

How does Ivanti handle data security and compliance?

Is Ivanti suitable for remote work environments?

Can Ivanti scale with my growing business?

What kind of support does Ivanti offer for troubleshooting?

How often does Ivanti release updates?

Does Ivanti offer training for new users?

How customizable is Ivanti for my organization's needs?

How does Ivanti integrate with existing IT infrastructure?

Ivanti Company Overview & History

Ivanti, headquartered in South Jordan, Utah, specializes in enterprise service management, endpoint management, and security solutions. Formed in 2017 through the merger of LANDESK and HEAT Software, Ivanti has grown through strategic acquisitions, including Cherwell Software. The company serves notable clients in various industries and continues to expand its offerings, reinforcing its position in the IT management sector. Ivanti has been consistently named a Leader in the Gartner Magic Quadrant for IT Service Management Platforms.

Ivanti Major Milestones

1985: LANDESK was established.
2017: Ivanti was formed through the merger of LANDESK and HEAT Software.
2021: Ivanti acquired Cherwell Software to enhance service management capabilities.
2024: Certain regional operations started being managed by IVM EME as of April.