Hexnode Review: Pros, Cons, Features, and Pricing
Hexnode is a unified endpoint management software (UEM) that lets you manage desktops, laptops, mobile devices, and IoT devices from a single console. As a comprehensive MDM solution, it supports Android, iOS, Windows, macOS, Linux, iPhones, and iPads, making it ideal for IT departments and security-focused industries, such as healthcare and finance, that need to manage diverse device fleets securely. Hexnode offers centralized control, making it a valuable tool for streamlined device management.
Hexnode addresses common pain points such as mobile device management, application management, patch management, device control, and security compliance for IT teams. In this article, I'll cover Hexnode's features, pros and cons, use cases, pricing, integrations, and user reviews, so you can decide whether this endpoint management platform aligns with your business needs and IT goals.
Hexnode Evaluation Summary
- From $2.20/device/month (billed annually)
- 14-day free trial + free demo available
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Hexnode Overview
In my opinion, Hexnode offers a strong endpoint management solution with standout features, flexible pricing, and robust device enrollment options. While its onboarding process could improve, its ease of use, responsive customer support, and verified reviews make up for it. Compared to competitors like Jamf and ManageEngine, Hexnode excels in offering a user-friendly interface, broad operating system coverage, and automation capabilities. It's best suited for IT teams in industries such as healthcare and finance that require secure, scalable, and efficient device management. If you're deciding which endpoint management software to use, consider how Hexnode's functionality aligns with your team's specific needs.
pros
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The user interface is intuitive, user-friendly, and easy to navigate.
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It offers flexible device management options for various IT needs.
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Customer support is responsive and helpful.
cons
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The onboarding process could be smoother for new users during initial device enrollment.
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Some users find the reporting features limited for in-depth analysis.
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Advanced features may require additional training for your team.
Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Device Management: Hexnode allows you to efficiently manage various devices from a single console. You can easily apply policies and updates across your entire device fleet.
Security Compliance: Keep your team’s data secure with Hexnode's compliance tools, geofencing, and lockdown features, which help you meet industry regulations without hassle.
Remote Wipe: Protect your data by remotely wiping lost or stolen devices. This feature ensures your sensitive information stays safe.
App Management: Control which applications your team can access and use on their devices. You can easily install, update, or remove apps as needed.
Geofencing: Set virtual boundaries for your devices to enhance security. You’ll get alerts when your devices enter or leave designated areas.
Kiosk Mode: Lock down your team's dedicated-use devices to a single app or set of apps for focused use.
Ease of Use
Hexnode is user-friendly, making it easy for your team to navigate and manage devices efficiently. Its intuitive interface lets you quickly access important features without a steep learning curve. Compared to other endpoint management solutions, Hexnode stands out with its straightforward design and clear layout. You’ll find that even complex tasks are simplified, helping your team maintain productivity.
Integrations
Hexnode integrates with Zendesk, Google Workspace, Microsoft Active Directory, Freshservice, Okta, Microsoft Entra ID, Drata, Vanta, Apple Business Manager, Android Enterprise, and SCCM.
Hexnode also offers an API for custom integrations and connects with third-party integration tools.
Hexnode Specs
- 2D Modeling
- 3D Modeling
- Analytics
- API
- Architectural Design
- Data Conversion
- Data Export
- Data Import
- Data Visualization
- External Integrations
- Multi-User
- Rendering
- Route Optimization
- Spatial Analysis
- Surface Modeling
- Web Mapping