Microsoft Intune Review 2026: Pros, Cons, Features and Pricing
I see Microsoft Intune as more than device management: its value depends on how well its security controls, features, and pricing fit your existing Microsoft setup. Here’s where it shines—and where it may not.
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Microsoft Intune is MDM software for managing and securing devices across Windows, macOS, iOS, and Android. If your team needs to manage a mixed-device fleet through an existing Microsoft environment, I’d choose Intune over Jamf Pro for its broader platform coverage and integration with Microsoft identity and security tools.
Microsoft Intune Evaluation Summary
4.7/5
- From $60/user/month (billed annually)
- 90-day free trial
Why Trust Our Software Recommendations
6,700+
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20
Industry experts
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Evaluation factors
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Years
Our team has been testing and reviewing software since 2012. As tech leaders ourselves, we know how difficult—and important—it is to choose the right software.
For this guide, we evaluated tools using hands-on testing and independent research, scoring tools using our selection criteria.
Our reviews reflect our human editorial judgment, not a sales pitch.
Expert reviewers:
- Paulo Gardini MiguelTech Director
Tim FisherVP of AI
Gabriel RosasTech Lead & Software Architect
Christhian GruhnTech Lead & Platform Architect
Microsoft Intune Overview
I’d choose Microsoft Intune when you need one cloud console for Windows, macOS, iOS, and Android, plus app protection for personal devices and compliance-based access through Microsoft Entra ID. Compared with narrower tools, its Microsoft 365 integration and broad device coverage are strengths, though Linux support and ChromeOS management are more limited. The admin center can feel busy, and device enrollment requires planning, but Microsoft’s setup guidance helps. I’d consider it a strong fit for mixed-device teams already invested in Microsoft.
Pros
- Autopilot simplifies Windows provisioning, a benefit reviewers specifically praise.
- App protection secures work data on personal devices without enrollment.
- Compliance policies can gate resource access based on device health.
Cons
- Policy check-ins and reporting can lag behind urgent changes.
- Enrollment workflows can be time-consuming and complex to troubleshoot.
- Support responses can be slow when enrollment problems require escalation.
Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Device Enrollment And Provisioning
Enroll devices through Company Portal or automate Windows setup with Windows Autopilot, then assign management policies. This gives your team a repeatable way to prepare devices before employees start using them.
Device Configuration Profiles
Create profiles to apply settings such as Wi-Fi, VPN, certificates, and device restrictions to assigned devices. You can standardize configurations across a device group instead of setting up each device individually.
App Management And Protection
Deploy and configure apps, then use app protection policies to require a PIN, restrict copying work data, or selectively remove organizational data. For example, you can protect work data in Outlook on a personal phone without enrolling the whole device.
Device Compliance Policies
Set requirements for managed devices and use compliance policies to check whether each device meets them. You can identify devices that fall short of requirements such as encryption or passcode rules and follow up before they access sensitive work.
Remote Device Actions
Send actions such as sync, lock, retire, or wipe from the Intune admin center. If an employee leaves, retire a device to remove company data without factory-resetting their personal device.
Windows Update Management
Use update rings to set Windows update deferrals, installation deadlines, and restart behavior. A phased rollout lets you test updates with a pilot group before assigning them more widely.
Ease of Use
Microsoft Intune is capable but less intuitive than simpler MDM tools: reviewers praise centralized management and Windows Autopilot’s repeatable device setup, but report a steep learning curve and time-consuming, complex enrollment. Its many policy and compliance controls give admins fine-grained options, though the busy admin center takes practice to navigate.
Integrations
Microsoft Intune integrates with Microsoft Entra ID, Microsoft Defender for Endpoint, Microsoft 365 Apps, Microsoft Purview, Windows Autopilot, Microsoft Cloud PKI, Apple Business Manager, Managed Google Play, and Microsoft Store, among others.
It also offers a REST API through Microsoft Graph and supports third-party integrations with Jira Service Management, Cisco ISE, and Aruba ClearPass.
Microsoft Intune Specs
- API: Yes
- Bug Tracking: No
- CI/CD Integration: No
- Cloud Deployment: Yes
- Code Review: No
- Code Transformation: No
- Collaboration Support: No
- Data Export: Yes
- Data Import: Yes
- Developer Tools: No
- External Integrations: Yes
- Git Integration: No
- History/Version Control: No
- IDE Plugins: No
- Local Deployment: No
- Multi-User: Yes
- Notifications: Yes
- Project Management: No
- Release Management: Yes
- Static Analysis: No
- Task Scheduling/Tracking: No
- Testing: No
