CrashPlan-beoordeling: voor- en nadelen, functies en prijzen

CrashPlan blinkt uit in gegevensback-up en herstel en biedt betrouwbare en gebruiksvriendelijke oplossingen voor de behoeften van je team op het gebied van eindpuntbeveiliging.

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By Tim Fisher

Last updated on

10 sep 2026

We review tools independently, and commissions help fund our testing. See our transparency policy, our methodology, or suggest a tool.

CrashPlan is an endpoint security software designed for businesses that need reliable, always-on protection for sensitive data. It serves IT departments that must safeguard laptops, desktops, and remote devices against data loss, cyberattacks, and accidental deletion, with particular relevance in sectors like healthcare and finance.

CrashPlan tackles data loss and recovery issues for IT teams and data-sensitive departments. In this article, I'll cover CrashPlan's features, pros and cons, use cases, and pricing so you can decide if it aligns with your data security needs and goals.

CrashPlan Evaluation Summary

CrashPlan is an endpoint security tool that protects business devices against data loss and cyber threats.

Customer rating

4.4/5

Pricing

From $88/user/month
14-day free trial

Waarom u onze softwareaanbevelingen kunt vertrouwen

6,700+

Reviews

Industry experts

16+

Evaluation factors

Years

Ons team test en beoordeelt software sinds 2012. Als technologieleiders weten we zelf hoe moeilijk — en belangrijk — het is om de juiste software te kiezen.

Voor deze gids hebben we tools geëvalueerd met behulp van praktijktests en onafhankelijk onderzoek, waarbij we tools beoordeeden aan de hand van onze selectiecriteria.

Onze reviews weerspiegelen ons menselijke redactionele oordeel, geen verkooppraatje.

Deskundige beoordelaars:

Paulo Gardini MiguelTechnisch directeur
Tim FisherVP AI
Gabriel RosasTech Lead & software-architect
Christhian GruhnTech Lead & platformarchitect

CrashPlan Overview

In my opinion, CrashPlan is a solid choice for endpoint security for mid-market and enterprise teams that care deeply about data backup and recovery. It offers automatic, always-on backups, efficient storage through deduplication, and the advantage of unlimited storage per user. While initial deployment may take some resource coordination, CrashPlan’s detailed audit logs and enterprise-grade AES-256 encryption make it well-suited for security-sensitive sectors such as healthcare and financial services.It's best for organizations needing straightforward, efficient data protection without excessive complexity.

Pros

Invisible and continuous data protection (CDP) against threats like ransomware.
Options for users to self-serve historical file versions without IT support.
Customer support is responsive and helpful for your needs.
Unlimited per-user cloud storage and smart deduplication to cut down network strain.

Cons

Full data recovery can be resource-intensive.
Limited governance reporting and SIEM integration.
Limited fine-grained, file-level customizations (like exclusions)
Restoring multi-terabyte files may be slower than platforms optimized for block-level transfers

Is CrashPlan Right For Your Needs?

Who Would be a Good Fit for CrashPlan?

CrashPlan is particularly well-suited for IT teams in regulated industries like healthcare and finance, where data loss can have serious legal and operational consequences. Its dependable backup and fast recovery capabilities help safeguard sensitive records without constant manual oversight. The interface is easy for both admins and end users to navigate, which reduces onboarding time across teams. If your organization values responsive customer support, CrashPlan provides assistance when you need it most.

Healthcare Organizations
CrashPlan meets strict compliance mandates (e.g., HIPAA, SOX, GDPR) due to AES-256 encryption, customizable retention policies, and robust auditing trails of every backup and restore action.
Financial Services
CrashPlan helps protect critical financial data with reliable, always-on backup coverage. With continuous backups and unlimited file versioning, IT teams can rapidly roll systems back to a secure state after a successful cyber incident.
Small Businesses
CrashPlan offers a simple and effective way to secure your company's data without overwhelming your resources.
Education Institutions
With CrashPlan, you can easily manage and protect student and faculty data, ensuring smooth operations.
Remote Teams
CrashPlan's user-friendly interface and silent, continuous data protection (CDP) model allows distributed teams to manage data security across diverse network conditions without reliance on VPNs or constant user intervention.
Legal Firms
Your legal documents stay safe and retrievable with CrashPlan's robust backup and recovery capabilities.

Who Would be a Bad Fit for CrashPlan?

CrashPlan might not suit large enterprises needing extensive customization and integration options. If your team relies on complex workflows and multiple software integrations, you may find CrashPlan's limited customization options restrictive. Additionally, if your organization requires advanced security features beyond basic data backup and recovery, CrashPlan backup features may not meet those needs.

Large Enterprises
Your business may find CrashPlan's limited customization options insufficient for complex data management needs.
Tech Companies
If your team needs extensive software integrations, CrashPlan's capabilities might not align with your requirements. Organizations needing complex, application-aware backup for virtual machines (VMs), database servers, or complex cloud workloads should look at dedicated server backup solutions.
Startups Needing Flexibility
For early-stage startups, the first-time setup on CrashPlan can feel heavy if you need something lightweight and fast. While the unlimited storage model works well for enterprises with a large amount of data, it can feel excessive for small teams that only need basic cloud backup. The licensing, while competitive for enterprises due to unlimited storage, can be overkill and too costly for very startups with basic cloud storage needs.
Creative Agencies
Creative agencies that move large media files often care deeply about upload throttling and download speeds. If your workflow depends on moving high volumes of data through Chrome, Dropbox, and external hard drives, CrashPlan’s standard policy controls may feel restrictive. Agencies that prefer faster file-level sync and a stronger mobile app experience sometimes lean toward tools like Acronis for active collaboration.
Manufacturing Firms
You might find CrashPlan lacks the specialized security features needed for protecting sensitive manufacturing data.
Government Agencies
If your agency requires advanced security protocols, CrashPlan may not fully address your stringent requirements.

Our Review Methodology

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Data Backup and Recovery: CrashPlan ensures your data is backed up continuously and can be recovered easily when needed. This feature provides peace of mind knowing your team’s data is secure.

File Versioning: Stores every file version automatically, allowing end users to quickly restore earlier versions without IT support, even after accidental loss or damage.

Cross-Platform Support: CrashPlan works on multiple operating systems, letting your team protect data across different devices. This flexibility is crucial for diverse IT environments.

Customizable Backup Sets: You can choose specific files and folders to back up, ensuring only the most critical data is stored. This saves storage space and focuses on what's important.

Automatic Backups: CrashPlan automatically backs up your data, eliminating the need for manual intervention. Your team can focus on other tasks without worrying about data security.

Data Encryption: Data is secured with AES-256 encryption at every stage, whether stored or in transit. Customizable encryption keys keep full control in the hands of admins or users, ensuring zero-knowledge privacy.

CrashPlan screenshot — CrashPlan provides continuous backup and easy data recovery for reliable protection.

Ease of Use

CrashPlan is considered easy to use mainly because of its intuitive restore interface. End users can independently recover files and roll back previous versions without IT involvement, which reduces everyday friction. The CDP engine runs quietly in the background, keeping data protected with no manual effort. That said, rolling out agents and configuring policies at enterprise scale still requires hands-on IT oversight.

Integrations

CrashPlan integrates with Axonius, ITBoost, Liongard, Zapproved ZDiscovery, and Exterro.

CrashPlan also has an API for building custom integrations and connecting with third-party tools.