IBM MaaS360 -arvostelu: hyvät puolet, huonot puolet, ominaisuudet ja hinnoittelu

IBM MaaS360 loistaa tarjoamalla intuitiivisia pilvipohjaisia mobiililaitteiden hallintaratkaisuja tekoälypohjaisilla näkemyksillä, joten se sopii erinomaisesti tiimeille, jotka etsivät älykästä kannettavien tietokoneiden, iPhonejen ja iPadien hallintaa.

We review tools independently, and commissions help fund our testing. See our transparency policy, our methodology, or suggest a tool.

IBM MaaS360 is MDM software that manages and secures mobile devices, laptops, and other endpoints across Apple, Windows, Android, and Linux environments. It's ideal for healthcare, finance, and retail industries needing strict compliance. IBM MaaS360 offers secure, flexible device management for any organization while protecting corporate data.

IBM MaaS360 helps IT departments address device protection and compliance by supporting enrollment, security policies, and patch management. In this article, I'll cover IBM MaaS360's features, pros and cons, use cases, and pricing to help you decide if it aligns with your organization's needs and goals.

IBM MaaS360 Evaluation Summary

IBM MaaS360 secures and manages devices, apps, and data from one console.
Customer rating

4.2/5

Pricing
  • From $4/client device/month
  • 30-day free trial available

Why Trust Our Software Recommendations

6,700+

Reviews

20

Industry experts

16+

Evaluation factors

14

Years

Our team has been testing and reviewing software since 2012. As tech leaders ourselves, we know how difficult—and important—it is to choose the right software.

For this guide, we evaluated tools using hands-on testing and independent research, scoring tools using our selection criteria.

Our reviews reflect our human editorial judgment, not a sales pitch.

Expert reviewers:

IBM MaaS360 Overview

 In my opinion, IBM MaaS360 stands out with its powerful security features and flexible management options, including remote wipe and location tracking. This makes it an excellent choice for industries such as healthcare and finance, where compliance is key. Its ease of use and onboarding process are generally smooth, but its customer support could be improved. Compared to other MDM solutions, such as Intune, IBM MaaS360 offers solid value for money, especially for larger enterprises needing comprehensive device management. However, smaller businesses may find its extensive features overwhelming and may prefer simpler alternatives. IBM MaaS360 is worth considering if you prioritize security and compliance.

Pros

  • It offers strong security capabilities.
  • The compliance management tools help your team meet industry standards.
  • You can easily manage devices, notifications, and security policies from a single dashboard.

Cons

  • Customer support can be slow to respond to your issues.
  • The advanced interface may feel overwhelming at first.
  • It may require a learning curve for your IT staff.

Is IBM MaaS360 Right For Your Needs?

Who Would be a Good Fit for IBM MaaS360?

IBM MaaS360 is ideal for industries such as healthcare and finance, where compliance and security are top priorities. It offers strong security features, automation, and compliance tools that help meet industry standards. Large enterprises with complex device management needs will find its centralized dashboard efficient for managing multiple devices. IBM MaaS360 is ideal if your business requires strict data protection and regulatory compliance.

  • Healthcare
    You can ensure compliance with healthcare regulations using IBM MaaS360’s powerful security and management tools.
  • Finance
    Your finance team benefits from strong data protection, expense management integrations, and compliance solutions to keep sensitive information secure.
  • Retail
    With IBM MaaS360, retail businesses can manage and secure multiple devices across locations using kiosk mode, keeping customer data safe.
  • Large Enterprises
    Large enterprises will find IBM MaaS360's centralized dashboard helpful for effective device fleet and patch management.
  • IT Departments
    IT departments can use IBM MaaS360 to simplify device management, apply security policies, and enhance protection across your organization.
  • Education
    Educational institutions can manage and secure student and staff devices, including iPhones, iPads, Android phones, and laptops, ensuring a safe digital environment.

Who Would be a Bad Fit for IBM MaaS360?

IBM MaaS360 may not suit small businesses or startups with limited IT resources. Its extensive capabilities and complex interface can be overwhelming for teams without dedicated IT staff. If your team needs simple device management without the need for strict compliance or advanced security features, you may find IBM MaaS360 too complex and costly for your needs.

  • Small Startups
    Small startups with limited resources may struggle with IBM MaaS360's complexity and find it unnecessary for basic needs.
  • Freelancers
    Freelancers don't need IBM MaaS360's extensive features and may find it overly complex for individual use.
  • Non-Technical Teams
    Non-technical teams could find IBM MaaS360's interface overwhelming and challenging to manage without IT support.
  • Local Businesses
    Local businesses with minimal device management needs may find IBM MaaS360's capabilities excessive.
  • Small Retailers
    Small retailers without complex security needs may not require the advanced ability of IBM MaaS360.
  • Creative Agencies
    Creative agencies focusing on design rather than technical compliance may find IBM MaaS360 unnecessary.

Our Review Methodology

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Device Management: IBM MaaS360 lets you control and secure all mobile devices from a single dashboard. Your team can deploy apps, enforce policies, and monitor devices efficiently.

Security Management: This allows you to protect your data with advanced security protocols, ensuring your devices stay compliant with industry standards.

Compliance Management: You can easily set and enforce compliance rules across your organization's devices, helping your business meet regulatory requirements without hassle.

Application Management: IBM MaaS360 allows you to manage and distribute apps securely. You can control app usage and updates to keep everything running smoothly.

Content Management: Your team can safely share and access documents with IBM MaaS360 content management. It ensures that sensitive information stays protected while remaining accessible.

User Management: This lets you manage user roles and access levels, providing the flexibility to assign permissions based on your team's needs.

IBM MaaS360 screenshot
Assign roles, set access, and manage users tied to their devices.

Ease of Use

Although IBM MaaS360 offers a user-friendly interface, it may initially feel overwhelming due to its extensive capabilities. Once you get past the learning curve, managing devices becomes straightforward with its centralized dashboard. The intuitive design helps you quickly access the tools you need to secure and manage your devices. Compared to other MDM solutions, IBM MaaS360 offers balanced functionalities that can accommodate your IT team's needs effectively.

IBM MaaS360 screenshot
IBM MaaS360 is easy after setup, but the wide feature set takes time to learn.

Integrations

IBM MaaS360 integrates with IBM Verify, IBM QRadar EDR, IBM QRadar XDR, SOAR and SIEM, IBM Cloud Pak for Security, TeamViewer, Zscaler, Microsoft Azure, Microsoft 365, and Google Workspace.

It also offers an API and connects with third-party integration tools.

IBM MaaS360 screenshot
MaaS360 integrates with IBM security tools, M365, Azure, Google, plus API.

IBM MaaS360 Specs

  • 2-Factor Authentication: Yes
  • Analytics: Yes
  • API: Yes
  • Batch Permissions & Access: Yes
  • Collaboration Support: No
  • CRM Integration: No
  • Customer Service: No
  • Dashboard: Yes
  • Data Export: Yes
  • Data Import: No
  • Data Visualization: Yes
  • Developer Tools: Yes
  • Email Integration: Yes
  • External Integrations: Yes
  • File Sharing: Yes
  • Forecasting: No
  • Marketing Automation: No
  • Multi-User: Yes
  • Notifications: Yes
  • Project Management: No
  • Resource Management: No
  • Sales Automation: No
  • Task Scheduling/Tracking: Yes
  • Third-Party Plugins/Add-Ons: Yes
  • Time Management: No
  • Visualization: No

Alternatives to IBM MaaS360

IBM MaaS360 FAQs