Reseña de Prey: Pros, Contras, Características y Precios
Prey is an IT service management solution focused on device tracking and security. It best serves businesses with mobile assets, like logistics companies or field service teams, needing strong security and location tracking. Prey's value lies in its ability to safeguard devices and data, ensuring peace of mind for your team.
In this article, you'll find an in-depth look at Prey's features, pros and cons, best and worst use cases, and pricing. You'll get insights tailored to your experience and goals, helping you make informed decisions for your IT strategy.
Prey Evaluation Summary
- From $1.30/month
- Free trial available
Why Trust Our Software Reviews
We’ve been testing and reviewing software since 2023. As tech leaders ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different tech use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
Prey Overview
pros
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Prey offers excellent device tracking capabilities for your team.
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It provides robust security features to protect your assets.
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The user interface is intuitive, making it easy for your team to navigate.
cons
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The onboarding process can be a bit lengthy for your team.
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It lacks some advanced IT service management features you might need.
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You may find the customization options somewhat limited.
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TestDevLab
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Site24x7
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.7 -
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Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8
Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Device Tracking
Prey lets you track your devices in real-time, providing location updates that help you keep tabs on your assets. This feature ensures your team can quickly locate lost or stolen devices.
Security Management
You can lock, wipe, or retrieve files from devices remotely, safeguarding sensitive data. This keeps your team’s information secure no matter where the device is.
Geofencing
Set virtual boundaries for your devices and receive alerts if they leave designated areas. This feature ensures your assets remain within approved locations.
Reporting and Alerts
Generate detailed reports and receive alerts on device status and location. You’ll have the information you need to make informed decisions about your assets.
Hardware Information
Access detailed hardware information for each device in your fleet, helping you manage and maintain your equipment effectively. This supports efficient device lifecycle management.
User-friendly Interface
Prey’s interface is intuitive, making it easy for your team to navigate and use its features effectively. This means less time training and more time managing assets.
Ease of Use
Prey stands out for its user-friendly interface, making it easy for your team to navigate and operate without a steep learning curve. The intuitive design helps you quickly access core functionalities like device tracking and security management. Users appreciate the straightforward setup and clear navigation paths that streamline daily operations. Compared to other IT service management solutions, Prey simplifies complex tasks, allowing your team to focus on managing assets effectively without getting bogged down by complicated processes.
Prey Specs
- 2-Factor Authentication
- Cloud Deployment
- Dashboard
- Data Export
- Data Import
- External Integrations
- Inventory Tracking
- Multi-User
- Network Device Performance Monitoring
- Notifications
- Password & Access Management
- Remote Access
Prey FAQs
How does Prey ensure data security?
What kind of customer support does Prey offer?
How scalable is Prey for growing businesses?
Can Prey be used for international operations?
How does Prey handle device recovery?
What training resources are available for new users?
Does Prey offer customization options?
How does Prey integrate with existing IT infrastructure?
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