WPX Hosting Review: Pros, Cons, Features, and Pricing
WPX Hosting is a managed hosting service built specifically for WordPress sites that need fast load times, built-in DDoS protection, and hands-on technical support. I'd consider it if your team manages high-traffic WordPress properties and wants faster, more responsive support than what you'd typically get from WP Engine—without a significantly higher price tag attached to it.
WPX Hosting Evaluation Summary
- From $20.83/month
Why Trust Our Software Reviews
We’ve been testing and reviewing software since 2023. As tech leaders ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different tech use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
WPX Hosting Overview
In my opinion, WPX Hosting stands out for its exceptional customer support and fast hosting services. Compared to other web hosting providers, such as Bluehost, SiteGround and Kinsta, WPX excels in providing quick and reliable assistance, making it ideal for teams that value responsive support. Its onboarding process could be smoother, but it offers great value with its speed optimization feature and reliability. It's particularly well-suited for businesses with high traffic websites that require consistent uptime and efficient service. However, users should review billing terms to avoid unexpected charges. Overall, WPX is a strong contender if you're looking for dependable website hosting with top-notch support.
pros
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You get fast loading speeds for your websites.
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Their customer support is highly responsive and helpful.
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The WPX Security Team carries out Malware removal for free.
cons
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You might find the onboarding process a bit complex.
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Some advanced features could be missing for power users.
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Your team may need time to adapt to its dashboard.
Is WPX Hosting Right For Your Needs?
Who Would be a Good Fit for WPX Hosting?
WPX Hosting is a great fit for small to medium-sized businesses in the e-commerce and digital marketing sectors. If your team values fast site speeds and responsive customer support, WPX Hosting delivers on both fronts. Their user-friendly interface makes it easy for teams with limited technical expertise to configure domain and caching settings when adding new websites. For businesses with high traffic demands, WPX Hosting’s reliable uptime ensures your site remains accessible to customers.
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E-commerce Websites
WPX Hosting provides fast loading speeds and reliable uptime, crucial for online stores that need consistent performance.
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Digital Marketing Teams
Your team will benefit from the easy-to-use interface and quick support for managing multiple client websites.
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Small Businesses
WPX offers a straightforward setup and support, ideal for businesses without a dedicated IT team.
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Bloggers
You get fast page load times that keep readers engaged and improve search engine rankings.
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Nonprofits
WPX Hosting's affordability and ease of use help your organization focus on its mission, not tech issues.
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Freelancers
Freelancers can rely on WPX for its simple management tools and excellent support to maintain their personal or client sites.
Who Would be a Bad Fit for WPX Hosting?
WPX Hosting may not suit large enterprises or tech-heavy companies that need advanced customization and integrations. If your team often requires specific server configurations or complex IT infrastructure, WPX’s feature set might feel limited. It’s also not ideal for businesses that heavily rely on advanced analytics tools or specialized applications, as their dashboard and integration options can be restrictive.
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Large Enterprises
Your team might find WPX Hosting's features too basic for complex and large-scale operations.
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Tech Startups
If you need extensive customization and integrations, WPX Hosting's capabilities might not meet your requirements.
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IT Departments
Teams focused on intricate server configurations and control will find WPX Hosting lacking in flexibility.
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Analytics-Driven Companies
WPX Hosting doesn't offer the advanced analytics tools you might need for data-heavy operations.
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Media Companies
With high multimedia content demands, WPX's server capabilities might not suffice.
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SaaS Providers
The limitations in custom server configurations make WPX a poor choice for SaaS companies needing specific setups.
Our Review Methodology
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Fast Loading Times: WPX Hosting delivers rapid page speed, ensuring your visitors have a smooth experience on your site. This helps improve search engine rankings and user satisfaction.
Reliable Uptime: With WPX Hosting, you get consistent service availability, so your website stays accessible to users around the clock. This reliability is crucial for maintaining customer trust and engagement.
User-Friendly Interface: The platform offers a hassle-free dashboard that lets you manage your websites easily. You can test plugins, layouts, and themes in a staging site before making changes to your live site.
Daily Backups: WPX Hosting provides automatic daily backups, safeguarding your data against unexpected loss. You can quickly restore your site to a previous state if needed.
Free SSL Certificates: Enhance your site's security with free SSL certificates included with WPX Hosting. This feature helps protect your users' data and boosts your site's credibility.
DDoS Protection: WPX Hosting includes DDoS protection to keep your site safe from attacks. Your team can focus on content without worrying about security threats.
Standout Features
24/7 Customer Support: WPX Hosting offers 24/7 support with quick response times, so you get help whenever you need it. This dedication to service ensures your issues are resolved promptly.
High-Performance Servers: Their servers are optimized for speed and efficiency, providing a superior hosting experience. Your team will benefit from reduced load times and enhanced performance.
Ease of Use
WPX Hosting scores high on user-friendliness with its intuitive dashboard and straightforward navigation. If you have previously used cPanel, you may find WPX Hosting lacks some features but is less overwhelming for new users. Compared to other hosting solutions, such as WP Engine, HostGator and Hostinger, WPX makes it easy to perform tasks quickly and efficiently. Enabling SSL, http to https redirects, and setting up email accounts are all completed in one-click.
Onboarding
WPX Hosting's onboarding process is straightforward but could be smoother for web hosting beginners. While you’ll find plenty of resources and tutorials to get started, some users might need more guidance to fully grasp the platform's functionality. The support team is responsive and ready to help, which can ease the learning curve. Your team will appreciate the quick response times but should expect to spend some time getting familiar with all the features.
Customer Support
WPX Hosting excels in customer support, offering support tickets, rapid average response times, and knowledgeable assistance. Your team will find their live chat particularly helpful for resolving issues quickly, and the categorized and searchable knowledge base and FAQs may help your team resolve issues independently. Compared to others, WPX support channels are more accessible, ensuring you get the help you need when you need it.
Integrations
WPX Hosting integrates with WooCommerce, WordPress and standard WordPress caching plugins, including LiteSpeed Cache, WP Rocket, and W3 Total Cache. It includes its own global content delivery network and you can integrate third-party services via WordPress.
Value for Money
WPX Hosting pricing reflects the fast speeds and robust support it provides. It offers plans with varying RAM, CPU core, and PHP worker specifications that cater to your needs, whether you are running a small business or a larger operation. All WPX WordPress site hosting plans include unlimited visitors, use of the XDN, and free site migrations. The pricing reflects the quality of service, including fast speeds and robust support. A free 30-day trial lets your team evaluate the platform before committing, making it easier to determine which pricing plan will fit your needs. It also offers a 30-day money-back guarantee if you decide to cancel your plan within the first 30 days of purchase.
- Starter: $14.99/month, billed annually; one website, 10 GB storage, 100 GB bandwidth.
- Business: $24.99/month, billed annually; up to five websites, 20 GB storage, 200 GB bandwidth.
- Professional: $49.99/month, billed annually; up to 15 websites, 40 GB storage, 400 GB bandwidth.
- Elite Plan: $99.99/month, billed annually; up to 35 websites, 80 GB storage, unlimited bandwidth.
- Agency: $499.99/month, billed annually; up to 200 websites, 300 GB storage, unlimited bandwidth.
WPX Hosting Specs
- 2-Factor Authentication
- Access Management
- Anti-Virus
- API
- Audit Trail
- Bug Tracking
- Calendar Management
- Customer Management
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Email Integration
- External Integrations
- File Sharing
- File Transfer
- Firewall
- Google Apps Integration
- Inventory Tracking
- Malware Protection
- Multi-User
- Network Device Performance Monitoring
- Network Traffic Monitoring
- Network Visualization
- Notifications
- Project Management
- Remote Access
- Risk Assessment
- SAP Integration
- Scheduling
- Software Integration
- Third-Party Plugins/Add-Ons
- Ticket Management
WPX Hosting FAQs
How does WPX Hosting handle website migration?
What kind of customer support does WPX Hosting provide?
Is WPX Hosting suitable for high-traffic websites?
How does WPX Hosting ensure data security and compliance?
Can WPX Hosting handle multiple websites?
How scalable is WPX Hosting?
What is the uptime guarantee for WPX Hosting?
How does WPX Hosting manage backups?
WPX Hosting Company Overview & History
WPX Hosting, founded in 2013 by Terry Kyle and Georgi Petrov, is headquartered in Sofia, Bulgaria. Known for its fast web hosting services and customer support, WPX has grown to include a dedicated workforce and a range of hosting solutions. The company is recognized for its social responsibility and has been celebrated as the fastest hosting provider globally, maintaining a strong reputation for performance and innovation.
WPX Hosting Major Milestones
2013: Founded by Terry Kyle and Georgi Petrov.
2018: Became the first host to build its own CDN service.
2019: Established EveryDogMatters.org, a nonprofit that cares for homeless dogs.
2021: Awarded Fastest WordPress Hosting in the world in independent tests.
2022: Expanded CDN and free resources.
2023: Introduced specialized WooCommerce plans for e-commerce stores.
